1. Katheryn Santana
552 Flushing Avenue, 5A • Brooklyn, NY 11206  (Ph.) 347 772-0372 • (Email): KatherynSantana@yahoo.com
EDUCATION:
Kingsborough Community College, Brooklyn, NY
Associates of Applied Science in Business Administration, expected January 2014
GPA: 3.0
Honors & Activities:
• The President’s Education Award for Outstanding Academic Excellence 2006
• Member of National Honor Roll and National Honor Society’s Arista 2006
• Community Service with Teen Mobile’s Rock Corp 2006
Central Parking, Queens,NY
Associate: 12/2013-062014
 Dispense cash and handle customer’s concerns and questions
 Writing tickets to cars while checking them for time relevancy
 Arranging cash to be counted by the manger.
 Greeted visitors and handled their inquiries and directed them to the appropriate person.
 Handed out refunds.
Duane Reade, New York, NY 11/2010-12/2012
Cashier
• Operated the cash register and received payment by cash, check and credit cards.
• Provided customer service by greeting customers, answered phone calls and resolved customer
complaints.
• Set up displays, answered customers' question and provided information.
• Sold tickets and other items to customers.
• Stocked shelves and maintained inventory.
Kingsborough Community College, Brooklyn, NY 9/2012-11/2012
Registrar Office Assistant
• Updated files, cabinets and made copies of documents and maintained, stored and organized
documents.
• Used computers for various applications, such as database management and word processing.
• Answered telephones and gave information to callers, took messages,and transferred calls to
appropriate individuals.
• Created,maintained, and entered information into databases.
• Set up and managed student files and entered information into electronic filing systems, updated
paperwork, and maintained documents.
• Operated office equipment, such as fax machines, copiers, and phone systems and arranged for
repairs when equipment malfunctions.
• Greeted visitors and called and handled their inquiries and directed them to the appropriate person.
• Made copies of correspondence and other printed material.
Cleary Gottlieb, New York, NY 5/2007– 8/2008
Messenger/Mail room Clerk
• Disbursed incoming correspondences to company employees.
• Copied payroll reports to distribute amongst HR employees.
• Created copies of legal documents and reports to be mailed to clients and for internal use.
• Coordinated the pickup and disbursement of legal documents within the company.
• Collected all supporting documents for employee reimbursement of company related expenses.