1. SHIRLEY MILLER
16 Tall Palmetto Lane, Lexington, SC 29072
803.931.6123 shirld150@gmail.com
SUMMARY
Experienced administrative professional with excellent customer service, organizational, and computer skills.
Problem solver with attention to detail. Proven and recognized to be a key team player.
WORK EXPERIENCE
SC DEPARTMENT OF JUVENILE JUST, Columbia, SC 2012 – present
Administrative Assistant
• Create shopping carts for 11 counties in Midland Region, confirm when received and process goods
receipts.
• Annually hold training for 13 administrative specialists in region to update them on procedures and
policies.
• Perform human resources duties such as posting authorizations, hiring packets, terminations, etc.
• Assist regional director with troubleshooting with each county and visit counties regularly.
• Keep all records on Access of personnel info and all equipment in possession of employees and offices.
PICKET FENCES CHRISTIAN ACADEMY, Irmo, SC 2006 – 2012
4K Teacher / Administrative Assistant
• Review/research current curriculum and develop lesson plans using MS Word, Excel and PowerPoint.
• Handle challenging situations promptly and diplomatically.
• Manage day to day operations including computer issues and general clerical needs.
HOPE AVIATION INSURANCE, Columbia, SC 2005 – 2006
Customer Service Representative
• Assisted and serviced new and existing clients.
• Worked closely with other pertinent parties in securing business
• Answered and directed calls and maintained client files.
RICHLAND COUNTY PUBLIC LIBRARY, Columbia, SC 2004 – 2005
Administrative Assistant
• Researched and delivered selections for homebound patrons; drove bookmobile.
• Assisted branch libraries, circulation desk, and various departments with projects and
exhibits such as Maurice Sendak.
• Compiled and maintained annual reports for Extension Services.
• Assisted each department in achieving, documenting and reporting their respective objectives.
NCR / AT&T, West Columbia, SC 1998 – 2000
Editing Assistant / Administrative Assistant
2. • Reformatted, updated and converted computer manuals in three languages.
• Received award for “Outstanding Performance” from the team.
• Assisted with all Human Resource functions, including scheduling, travel arrangements, setting up
meetings, etc.
EDUCATION
UNIVERSITY OF SOUTH CAROLINA, Columbia, SC
Associate Degree, Secretarial Science
TECHNICAL SKILLS
MS Office: Word, Excel, PowerPoint, Outlook; Schedule +, QuickBooks, Quicken