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SHIRLEY MILLER
16 Tall Palmetto Lane, Lexington, SC 29072
803.931.6123 shirld150@gmail.com
SUMMARY
Experienced administrative professional with excellent customer service, organizational, and computer skills.
Problem solver with attention to detail. Proven and recognized to be a key team player.
WORK EXPERIENCE
SC DEPARTMENT OF JUVENILE JUST, Columbia, SC 2012 – present
Administrative Assistant
• Create shopping carts for 11 counties in Midland Region, confirm when received and process goods
receipts.
• Annually hold training for 13 administrative specialists in region to update them on procedures and
policies.
• Perform human resources duties such as posting authorizations, hiring packets, terminations, etc.
• Assist regional director with troubleshooting with each county and visit counties regularly.
• Keep all records on Access of personnel info and all equipment in possession of employees and offices.
PICKET FENCES CHRISTIAN ACADEMY, Irmo, SC 2006 – 2012
4K Teacher / Administrative Assistant
• Review/research current curriculum and develop lesson plans using MS Word, Excel and PowerPoint.
• Handle challenging situations promptly and diplomatically.
• Manage day to day operations including computer issues and general clerical needs.
HOPE AVIATION INSURANCE, Columbia, SC 2005 – 2006
Customer Service Representative
• Assisted and serviced new and existing clients.
• Worked closely with other pertinent parties in securing business
• Answered and directed calls and maintained client files.
RICHLAND COUNTY PUBLIC LIBRARY, Columbia, SC 2004 – 2005
Administrative Assistant
• Researched and delivered selections for homebound patrons; drove bookmobile.
• Assisted branch libraries, circulation desk, and various departments with projects and
exhibits such as Maurice Sendak.
• Compiled and maintained annual reports for Extension Services.
• Assisted each department in achieving, documenting and reporting their respective objectives.
NCR / AT&T, West Columbia, SC 1998 – 2000
Editing Assistant / Administrative Assistant
• Reformatted, updated and converted computer manuals in three languages.
• Received award for “Outstanding Performance” from the team.
• Assisted with all Human Resource functions, including scheduling, travel arrangements, setting up
meetings, etc.
EDUCATION
UNIVERSITY OF SOUTH CAROLINA, Columbia, SC
Associate Degree, Secretarial Science
TECHNICAL SKILLS
MS Office: Word, Excel, PowerPoint, Outlook; Schedule +, QuickBooks, Quicken

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Resume 2015

  • 1. SHIRLEY MILLER 16 Tall Palmetto Lane, Lexington, SC 29072 803.931.6123 shirld150@gmail.com SUMMARY Experienced administrative professional with excellent customer service, organizational, and computer skills. Problem solver with attention to detail. Proven and recognized to be a key team player. WORK EXPERIENCE SC DEPARTMENT OF JUVENILE JUST, Columbia, SC 2012 – present Administrative Assistant • Create shopping carts for 11 counties in Midland Region, confirm when received and process goods receipts. • Annually hold training for 13 administrative specialists in region to update them on procedures and policies. • Perform human resources duties such as posting authorizations, hiring packets, terminations, etc. • Assist regional director with troubleshooting with each county and visit counties regularly. • Keep all records on Access of personnel info and all equipment in possession of employees and offices. PICKET FENCES CHRISTIAN ACADEMY, Irmo, SC 2006 – 2012 4K Teacher / Administrative Assistant • Review/research current curriculum and develop lesson plans using MS Word, Excel and PowerPoint. • Handle challenging situations promptly and diplomatically. • Manage day to day operations including computer issues and general clerical needs. HOPE AVIATION INSURANCE, Columbia, SC 2005 – 2006 Customer Service Representative • Assisted and serviced new and existing clients. • Worked closely with other pertinent parties in securing business • Answered and directed calls and maintained client files. RICHLAND COUNTY PUBLIC LIBRARY, Columbia, SC 2004 – 2005 Administrative Assistant • Researched and delivered selections for homebound patrons; drove bookmobile. • Assisted branch libraries, circulation desk, and various departments with projects and exhibits such as Maurice Sendak. • Compiled and maintained annual reports for Extension Services. • Assisted each department in achieving, documenting and reporting their respective objectives. NCR / AT&T, West Columbia, SC 1998 – 2000 Editing Assistant / Administrative Assistant
  • 2. • Reformatted, updated and converted computer manuals in three languages. • Received award for “Outstanding Performance” from the team. • Assisted with all Human Resource functions, including scheduling, travel arrangements, setting up meetings, etc. EDUCATION UNIVERSITY OF SOUTH CAROLINA, Columbia, SC Associate Degree, Secretarial Science TECHNICAL SKILLS MS Office: Word, Excel, PowerPoint, Outlook; Schedule +, QuickBooks, Quicken