Dell Inc.

Dell Inc.
Dell Inc. is one of the successful companies in the computers and technology field. The success of
this company comes from understanding and meeting customer needs. However, Dell is faced with
the inherent differences in customer segments – segmentation represents a balance between the
marketing ideal and the production ideal, this can defined as:
Segments must have certain characteristics; however, Dell costumer segments characteristics can be
faced as follows as following:
We can note that there are two levels of segmentation. First, customer segments are based on
company's revenues. Business customers are subdivided into government, large companies, hospital,
small business accounts, and education.
While in purchasing computers, ... Show more content on Helpwriting.net ...
without timely deliveries to stores the timely manufacture would lose most of its value, therefore 7–
Eleven worked to reinvent Japan's inefficient and complex distribution system.
Conclusion : there are a common philosophies and practices between these three companies such as
access of real–time information, developing long–term relationship with suppliers, providing
support to suppliers, and innovations in product line or production to better meet the consumer need,
better quality and low coast.
Q2
Dell uses direct and indirect sales channels. Figure 4 shows The general approach to selling products
or PCs to companies throughout indirect channels. Under this approach, a reseller / distributor such
as S.E.R.S–Systems Equipment Telecommunication services– in Lebanon or BDL trading and Metra
computer in Dubai (Dell Website, 2013) purchased Dell's products such as computers or printers
directly from Dell and distributed them to corporate customers. The distributer or reseller
customized the product to the customer's requirements, installed hardware components or software
as necessary and often provided additional support and
On this theme, we can note that there were a few variations. For example, retail sales followed a
similar supply chain to that shown in figure 4, except that the products were shipped from Dell to
the
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Michael Saul Dell : Business Man And Entrepreneur
Michael Saul Dell is a very important person in the technical and the entrepreneurial world because
he has impacted these two types of world in a huge way by that he has brought outstanding types of
ideas. Michael Saul dell was born in Texas Houston in 1965 Mr Dell didn't concentrate on school
much but more on his ventures after school. From a young age Mr Dell showed his intelligence and
always looked as his going to be a successful business man and entrepreneur. Mr Dell at 12 yrs. old
he started to operate a mail trading business selling stamps and baseball cards. From the start Mr
Dell had always had very aggressive and persuasive marketing and selling strategies. Mr Dell
earned revenue of 18,000 dollars in total which he then spent on a BMW. It is evident that Mr Dell
wanted to won his own company and be a very independent business man that he has become right
now but now the only difference with then and now he has well experienced and experts in their
particular industry. Mr Dell has been described as very aggressive when it comes to business and
selling, these selling ideas and the ability to sell and market was not too surprising because his
mother was a stockbroker and his father was also an orthodontist according to
http://www.biography.com/people/michael–dell–9542199#synopsis . Even though his parents tried
to convince him to do medicine from a young age is that he always had shown interest in technology
and computers which now that's what his company that he

Company Overview Of Dell Computer Corporation
Company Overview of Dell Computer Corporation Dell Computer Corporation has been an
organized business structure since 1984. The company originated from the mind of Michael Dell
who was a young entrepreneur eager to sell computers that were built to order. The following
information is a Harvard business case study on Dells corporation. In this case study review I will
report organizational and managerial concerns, support, as well as any disagreements I see as
deemed necessary for the success of this business. First, I will provide an overview of the company
from the last twenty years. Secondly, I will be addressing Dells working capital policy. Next, I will
explain how Dell funded its major growth in the year 1996. Then, a brief overview will be
explained, with a growth scenario for the year of 1997 and how this growth will effect the company.
Finally, I will give my thoughts and ideas for Dells company and their future endeavors. With these
efforts, I hope to show an organized way of reviewing methods from Dells corporation, as well as
give insight to the company 's future and organizational structure financially. Company Overview In
1984 when Dell Computer Corporation was first founded, the company was in business to "design,
manufacture, sell and service High performance personal computers compatible with industry
standards"(Ruback, 2003, p. 1). At the beginning the company would take older computers from
IBM and they would upgrade these computers

Compare and Contrast Michael Dell and Andy Grove
Michael Dell, founder of Dell Computer Corporation had his humble beginnings in the computer
industry when he began selling personal computers directly out of his dorm room. This impressed
upon him that this was the path to take in his professional life, he started his company in 1984,
registered as Dell Computer Corporation. Krames, (2003) Unlike other computer companies at the
time, Dell was heavily focused on the end user, the consumers who would actually be purchasing
the computers. By placing the emphasis on the consumers instead of big box stores to sell his
product he brought a new way of selling computers to the industry, which was an uncommon way of
doing business at that time. This is a notable contribution to the computer ... Show more content on
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This strategy, while costing a massive amount to the company, restored customers' faith.
Dell and Grove have a few similarities that can be noted. Each created a hugely successful business
out a need or want that they saw that was not currently being fulfilled. Dell with his customer
oriented selling approach, Grove with a computer chip that enabled a computer to run better and
faster. Each man faced a point in their career of what Grove called a "strategic inflection
point"Kramer (2003) While the magnitude of these was vastly different for each, it caused each man
to reexamine how the company was running.
The biggest difference that can be seen between these two is, while Dell simply restructured an
already successful method of operation by segmenting it further. Grove completely changed how his
company did business by changing the product, which could have ended in massive failure, but
thankfully did not. Dell chose to focus more microscopically on the end user, on a person–to–person
basis. Grove chose to focus more on the big picture with a mass production outcome.
I think Dells' beginnings of selling computers out of his dorm room gave him a taste for the personal
aspect which his business is so well known for. Dell saw that this more approachable method
worked for people, and obviously worked for him, thus creating one of the largest PC sales
companies in the world. Grove's very obvious personal factor that affected his business, is his

Dell Inc. An American Multinational Computer Technology...
Dell Inc is an American multinational computer technology company. Named after its founder,
Michael Dell, the company is one of the largest in the technology industry. Since the company
began in 1984, Dell has created a reputation of excellent customer satisfaction, becoming the
household name for home computing. But the company serves more than just the average family,
offering software and peripherals, mobile workstations, data storage, mobile devices such as smart
phones and tablets, servers, and networking solutions. The company currently employs more than
108,800 with 54.89 billion in sales (Forbes, 2016).
The company has come a long way in the last 32 year from Michael Dell 's Texas dorm room. From
that time on Dell has been a dedicated player producing quality personal computers for homes and
businesses, as well as government and private organizations. Dell currently manufactures, designs,
and sells an extensive range of computing products globally. Dell also support several office
applications include security software, antivirus, laptop accessories, and televisions, networking
entertainment software, keyboards, mice, printers, and power adapters, digital cameras etc. Dell's
mission doesn't stop there. They also provide technical support in the company wide with excellent
financial services, infrastructure technology services, and Information Technology consulting
services. Dell's serves several different groups which include Government, education and health care

Dell Computers Strategy
Dell Computers Strategy
Global companies play an important role in the business environment, because they connect their
business together around the world. A good example of a global company is Dell Inc., an American
computer–hardware company, headquartered in Austin Texas, which develops, manufactures, sells
and supports a wide range of personal computers, servers, data storage devices, network switches,
personal digital assistants (PDAs), software, computer peripherals, and more. They design, build
and customize products and services to satisfy a range of customer requirements: from the server,
storage and Premier Services needs of the largest global corporations, to those of consumers at
home. According to the Fortune 500 2006 ... Show more content on Helpwriting.net ...
Alienware expected to benefit from Dell's efficient manufacturing system.
On January 31, 2007, Kevin Rollins, CEO of the company since 2004, resigned abruptly as both
CEO and as a director, and Michael Dell returned to the CEO role.
DELL'S VISION STATEMENT
"With the power of direct and Dell's team of talented people, we are able to provide customers with
superb value; high–quality, relevant technology; customized systems; superior service and support;
and products and services that are easy to buy and use".
Dell's vision includes a culture where environmental excellence is second nature. Their operations
will place a high priority on waste minimization, recycling, reuse programs and pollution
prevention, align with the principles of their direct business model – efficiency delivers customer
value
MISSION STATEMENT
"To be the most successful computer company in the world at delivering the best customer
experience in markets we serve"
GLOBAL STRATEGY
Dell was created on a simple concept: it's Direct Business Model, which starts and ends with our
customers. Michael Dell firmly believed that by selling computer systems directly to customers,

Dell could best understand their needs and efficiently provide the most effective computing
solutions to meet those needs. This direct business model eliminates retailers that add unnecessary
time and cost, or can diminish Dell's

A Critical Appraisal of Strategic Action Plans
Michael Dell DELL –0.11% is making himself a pitchman for the $24.4 billion deal he says is
needed to salvage Dell Inc.
Enlarge Image
Close
Color China Photo/Associated Press
Dell chief Michael Dell, right, visited a new manufacturing plant in Chengdu, China, on June 6.
The computer maker 's chief executive has barely talked publicly about the proposed deal struck in
February to take Dell private–a controversial transaction that has become in part a referendum on
Mr. Dell 's stewardship of the company he founded nearly 30 years ago.
On Friday, however, Mr. Dell laid out in an eight–page presentation to investors why he believes his
company needs time away from the scrutiny of public shareholders to push through a corporate ...
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If shareholders approve the buyout deal in a vote slated for July 18, Mr. Dell would own the
majority 2of Dell 's stock–giving him much greater influence over the company and its strategy than
he has had. Now, Mr. Dell and affiliates hold roughly 16% of Dell 's publicly traded shares.
It isn 't clear that Mr. Dell 's pitch will sway investors who feel shortchanged by the buyout. Some
already have gotten phone calls from advisers working for Dell directors to urge them to vote for the
buyout.
They will soon be hearing from Mr. Dell too, and likely from Mr. Icahn, who this week floated a
proposal for Dell to stay public and buy back up to $16 billion in stock with the help of debt Mr.
Icahn is seeking to borrow.
People familiar with the conversations with Dell shareholders say they believe they can win support
for the buyout from a majority of Dell 's stockholders. But the vote is complicated by Mr. Dell not
being allowed to vote his stake for the deal, and by the continued pressure by Mr. Icahn.
Dell shares closed trading Friday at $13.35, down 1 cent. The stock price continues to trade below
the $13.65–a–share deal price, in a sign market participants believe the buyout will clear the
shareholder vote next month.
The presentation states that Mr. Dell would oppose an effort to borrow money and keep at least
some Dell shares publicly

Dell Inc. Company 's Strategy
Dell Inc., which is headquartered in Texas, was founded by Michael Dell in the year 1984, and the
company's strategy when it came to distributing differed from other competitors in the computing
industry due to the fact it did business with its customers directly versus using middlemen such as
retailers or and wholesalers. This afforded Dell's customers the ability to have computers built to
their specification as they order them, and kept the company's costs at low levels. The company's
website brought in one million dollars on its own in 1997. The company decided to expand globally
and created new products to reach four specific target markets, which it competitors such as
Hewlett– Packard, Apple and others followed suit by using ... Show more content on
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It makes use of the postal system by annually mailing direct–mail pieces and catalogs totaling in the
millions, and has some big supporters/customers such as government and non–government
businesses. The company is also successful in dealing with customers through certain social media
sites like Twitter which brought in a total revenue of $6.5 million in under three years. The Social
Media Listening Command Center which is maintained by Dell Inc. is designed to listen to
conversation regarding Dell Inc.'s brand, and its products and services. Key Marketing Issues
Supply chain – Dell started to make its models available in specific, large retail stores in the United
States, the Ukraine, Japan, and China, and established businesses in capitals of the world such as
Budapest, Moscow and others.
Supply management – the company makes use of modern technology by having webpages that meet
their different target markets' needs, and outlet stores that are online to sell products that have been
taken off the line, or restored.
Supply–chain management – in order to obtain market share in the U.S. and abroad, the company
would need to visit malls, stores, and shopping districts where their customers frequented. Dell
started to make its models available in specific, large retail stores in the United States, the Ukraine,
Japan,

Taking a Look at Dell, Inc.
Introduction Michael Dell was the founder member of the Dell Company back in the year 1984.
Michael is one of the youngest known developers who have ever lived. He founded the company at
the tender age of 19 while he was still a student at the University of Texas. Michael Dell's journey of
success started when he added features to personal computers that he obtained from local retailers.
Michael therefore sold such computers that he had modified himself and after making profits he
decided to expand his business by hiring more people to help him in the supplies. In 1985, to do the
business on a permanent basis, he left school and began to manufacture his own computers and sold
them with the aid of advertisement in publications of computers trade (Hunger, 2006). At the initial
stages, the company was known as PCs Limited. The name of the company was however later
changed in the year 1987 to Dell Computer Corporation. This was not the end of name changing as
it was later branded as Dell, Inc., in the year 2003. The headquarters of the company were in Round
Rock, Texas. It also had business units in various regions such as America, Asia Pacific, Europe and
even the Middle East (Hunger 2006). Dell Computer Corporation did not however experience a
smooth business all the way since they started having problems which is something normal for
business enterprises. To start with, the company tended to be disorganized during the period of its
rapid growth. This is attributed to the

Comparison and Contrast between Two Chapters
Comparison and Contrast between Two Chapters This paper will compare and contrast two CEOs
that led technology companies through difficult times. Michael Dell CEO and founder of Dell
Computers and Andy Grove former CEO and cofounder of Intel each provided quality leadership as
their companies faced challenges in the fast–paced computer technology industry. This paper will
introduce each man and describe their contributions to their company and the field of management,
resistance they encountered, similarities in their professional lives and how they differed. The
information about these two success CEOs comes from Jeffrey Krames (2003) book What the Best
CEOs Know: 7 Exceptional Leaders and Their Lessons for Transforming Any Business. ... Show
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However, Michael Dell did face resistance from several competitors due to his direct selling and low
price strategy while the industry was in an economic downturn. History shows us, that he made the
right decisions as Dell Computer increased its market share even while burdened with the challenges
of a downturned economy.
Andy Grove and Intel faced two significant challenges that he successfully led his company to
overcome by making two substantial organizational changes. Intel confronted extraordinary external
competition in computer memory chips manufacturing. To save Intel, Andy Grove stopped
manufacturing memory and focused on making microprocessor chips. Management and employees
resisted this dramatic change, a change away from Intel's legacy. Andy Grove and Intel leadership
managed this change and led the company to new heights as a leader in microprocessor
manufacturing (Krames, 2003).
Similarities between Professionals
Both Mike Dell and Andy Grove possessed the vision, technical knowledge, and determination to
build companies that provided what their customers needed in the new and emerging computer
market. Both men led changes to their organizations when challenged by changes to their
environment. Both men also understood and embraced the importance of understanding their
customer and that customers' trust. Differences between Professionals
Michael Dell's

Analysis Of Michael Dell And Andy Grove 's Business Models
Introduction This paper is a comparison of Michael Dell and Andy Grove's business models. It will
discuss main contributions, the resistance encountered, similarities and differences in their
professional stories and their success'. The differences in their backgrounds and business will also be
explained. Main Contributions Dell's main contribution to the business world would be his approach
to how is a business is conducted – keeping the consumer in the center of thought and giving them
only what they want. Grove's main contribution was keeping the company slightly paranoid and
keeping the employees on their toes. This meant that the company could never become complacent.
Resistance Encountered Dell's resistances was with not creating a product that was mass produced.
He did try something like this with Olympia. This did not work for him or his company. He
considered this a learning experience and strived never to divert from his original business model of
giving only what the consumer wants and nothing more. Grove's resistance was with having to
change what his company needed to produce. His company fell behind when making memory chips
for computers and had to change to microprocessors. He did not think this was going to be worth
anything but needed to change to keep the company afloat. This was a learning experience as he
started using his strategic inflection points to define what changes were ordinary or significant.
Similarities in Professional Stories

Giving Credit Where Credit Is Due Michael Dell and Andy Grove
Abstract In this assignment we compare the lives of two men that created inventions that changed
the world we live in. Throughout their careers and success' they had hurdles to jump and become
innovative thinkers to create futures in their challenging industry. Great men and thinkers can move
mountains and open paths to new industries.
Giving Credit Where Credit Is Due As entrepreneurs in a growing world of technology and change
Andy Grove and Michael Dell pioneered the industry. They were innovators, visionaries and
industry leaders in their fields. Andy Grove envisioned change to create faster and more productive
ways to utilize the way we process information. As an immigrant he ... Show more content on
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Dell used the customer to create products based on the user need. Each approached their core values
of business and what works for them to create value and sustainability. Dell had the market share by
using the internet to generate sales through machine to machine based sales and conserved his
manpower to keep the cost of his product low. Intel spent many hours of research and product
development to create new and innovative ground breaking products that led the industry standards.
Mr. Grove believed that being complacent would drive him out of the industry and eventually close
the doors. He encouraged his CEOs to listen to his sales team to find out the needs of the customers
Andy Grove referred to those individuals as "Cassandra's" that would pass on valuable customer
feedback. His pushes to create paranoia made Intel strong and create rather than become
comfortable because Grove feared that waiting for the market to fail made Intel week. Mr. Dell
believed that his customers gave him the strength to survive and customize his business to their
needs. Dell never overstocked and always built their product to order. Dell realized that over
burdening their inventory would devastate their ability to keep costs down. Dell learned from their
mistakes like the Olympic brand which compromised the need of customers and their ability to
utilize technology threatened the Dell line of products. Dell made efforts to speak to the public and
hear what they had to say and put

Revitalizing dell
Situation Statement Dell Computer Corporation was founded in 1984 by Michael Dell. From the
early 1990s until the mid–2000s, Dell was ranked as a PC market leader relying on their distinctive
marketing pattern "Direct Model" which undertook direct communication with customers and
provided customized products. Recently, the PC industry is facing inconceivable worldwide
competition, and Dell is gradually losing their competitive advantages by using its direct model in
critical business segments. The company is facing shrinkage of growth, increasing competition,
declining quality of customer service, and limitation of expansion. These issues have an enormous
impact on Dell's position as a technological giant in the PC industry. ... Show more content on
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Dell positioned itself as a successful differentiator; however, its competitive differentiation is no
longer an advantage for it due to the ease of their Direct Model imitation. Home and corporate users
dominate the five categories of buyers on PC consumption. There are large amounts of these buyers
in the market that are price sensitive and have low switching costs on their products which raises
overall buyers' power. However, in the case of Dell, many customers became frustrated with Dell.
For example, Dell's call centers received manyf discouraged clients' comments. One reason: many
service representatives were trained to solve only one category of a problem, so almost 45% of calls
had to be transferred from the agent who answered the call to someone with the knowledge needed
to help the customer. Richard L. Hunter, who was brought in to improve Dell's customer service,
called the situation "terrible", explaining that it was comparable to "delivering materials to the
wrong factory 45 percent of the time." Worse, to slow the tide of calls from customers, Dell tried
removing its toll–free service number from its website. Customers' reactions showed up in Dell's
declining market share and slumping customer satisfaction ratings (Certo, 2013). Moreover, when
Dell went on to expand its tech support outsourcing with other call centres in India, customers began
complaining. Consequently, Dell stopped being perceived as an American role

Dell Case Study
EXECUTIVE SUMMARY
In this report, I will review the internal and external environment of Dell Computer which enabled
them to compete with other PC competitor. A case study from the instructor about Dell was provided
to help with the internal and external analysis of the company in relation with the non price
attributes with their PC product. This report will also look on how Dell should implement their
strategy to retain their market share and to out position other competitor in the future.
INTRODUCTION
As one of the pioneers in selling computers, Dell has been widely recognized as a company which
can deliver their sales to costumer effectively and efficiently by eliminating intermediaries'
channels. By selling their Personal ... Show more content on Helpwriting.net ...
Dell had stopped the production of their PDA products in the past and only focus on PC, laptop, and
printer .This gap in market was filled by IBM by creating a middleware product and software for
business. In terms of Dell's executive performance attributes, customer viewed IBM higher than
Dell. It was a result of IBM investment in creating a strong research software product for consumer
so that IBM can support many highest end software programs. However, customers view Dell
slightly higher than IBM in terms of flexibility attributes. Many customers perceive IBM brands as a
computer for business so this give a disadvantages to IBM while Dell is perceive as both home &
business computer brand users.
Minor competitors
Compaq One of the PC company acquired by HP in 2001. America As a minor brand of HP,
Compaq also enjoy the benefit of brand equity from HP. The benefit of sharing the knowledge,
technology and infrastructure from HP also one of the Compaq advantages. Too much focus on
consumer orientated product also limits the possibility of exploring the brand opportunity in
different product category. With only 1 product line for home consumer (Compaq Presario),
Compaq was perceived by customers as lack of performance and flexibility compare to Dell. This
was due to the extensive product line of Dell which also available for Business & Home use.
Do Dell well positioned with respect of their competitors?

Dell : A Successful Entrepreneur
consumer, put dell at a sales margin of $7.7 billion by the year 1998. Even though the industry was
only growing at a rate of 5 percent during this time, Dell would be growing at an unbelievable rate
of more than 50 percent! In the year 1999, Dell made his dream of competing with IBM come true
by outselling not only IBM but also Hewlett–Packard with a whopping $12.3 billion in sales
bringing internet sales to $30 million a day.
Dell has proven to be a very successful entrepreneur as well as manager in his own company. Not all
business owners have been able to successfully manage and operate a company of that size. Through
tough decisions and learning experiences, Dell has evolved into one of the best managers of the past
100 years and has ... Show more content on Helpwriting.net ...
Dell rarely has made non–ethical decisions and even started a charity foundation back in 1995 that
he has invested tens of millions of dollars of his own money into. Dell's positive influence in his
employees and in his community keeps people wanting to be a part of the dell family.
Dell Inc currently employs a recent graduate of Texas ATM University, my sister, Taylor Shirey, as a
Global Offer Master Data Senior Analyst. I was given the opportunity to interview her to see what it
is like to work for Michael Dell first hand and be a part of the Dell family. When asked what it is
like to work with Michael Dell, Taylor has nothing but positive statements to make. First off, Dell
loves to help young professionals begin their career paths because he himself at one point of his life
he was only a 19–year–old college dropout looking for a chance. "He is constantly promoting young
professionals who are just getting started on their career path to learn new and exciting operations to
help build themselves as business men and women." (Taylor Shirey, April 9, 2017) This statement is
backed up as "Michael is very easy to talk to and always has an open door policy for anyone and
everyone" (Taylor Shirey, April 9, 2017) By managing employees in this manner and being a leader
and role model, Dell proves to be one of the best managers

Visionary Leaders: a Case Study on What You Don’t Know...
Dell was founded by Michael S. Dell in the 80s. It grew form a one–man show to be the leading
manufacturer and distributor of low–cost PCs today, employing more than 40,000 people worldwide
with businesses globally.
From the findings, we learn about the management style of both, Michael S. Dell, Kevin B. Rollins
and his management. At start, Mr. Dell was seen as aloof and Mr. Rollins as autocratic. Trying to
improve the company, Mr. Dell took step to enhance relationship with their team. In order to be the
leader in low–cost PC, he uses a direct sales model which causes Dell to transform from a no–name
PC player to a powerhouse. He focuses on cost efficiency to reach his goals. As a result, his
overhead expense was just 9.6% revenue, ... Show more content on Helpwriting.net ...
As for Mr. Dell, he has efficiently communicated his vision across to this company.
Character traits of leaders
Integrity – A leader must be truthful to the company and do what he said. Initially Mr. Dell was
thought of as impersonal and emotionally detached which lead to great discontent in the company.
He later face his top 20 manager and confess that he was a very shy person which made him seem
aloof and unapproachable. He also determines to build a stronger relationship with team. He even
videotaped his talk to every manager in the company. This show he was truthful and serious, the fact
that he wanted the company to grow and not just saying it only.
Drive – A leader must be able to motivate others to achieve the vision and he must be able to
continue to learn continuously. Mr. Dell believes that when there is problem, it should be dealt with
quickly and directly without any excuses. He also expects everyone to be a walking database and
able to know everything from top–line growth and to the average number of time a part has to be
replaced in the first 30 days. This shows that he was fully reach his goals of making Dell efficient
and successful. Not only that, he continuously reaches to the height of perfection, while monitoring
every single detail of the company.
Self confidence – A leader should believe that he is able to lead his company effectively whether
through good and bad times. In the year 2001, when the PC industry in the world was not

Essay on Management and Academic Integrity Policy
NORTHCENTRAL UNIVERSITY
FOUNDATIONS FEEDBACK SHEET
Activity 3
Dear Student,
Please use this document to submit Activity 3.
You can simply start typing in the first blank page (recommended) or paste in text from another
document into the first blank page.
Please save this file as: Your last name, first initial, e.g., BTM7101 –3 (DoeJBTM7101–3).
Please save a copy of this file for yourself.
Academic Integrity: Please see and follow the Academic Integrity Policy in the Learner portal.
Main Task: Compare Two Chapters, Adhering to the Northcentral Academic Integrity Policy
For this activity, read the two chapters listed in the Activity Resource section (Krames,J. A. (2003)
Chapters 2 & 5). Each chapter relates to a ... Show more content on Helpwriting.net ...
Below |
|No instances of plagiarism (as shown by text–matching service report) | |
2. Are statements about all readings and resources accurate?
3. Is the writing clear and persuasive?
4. Is the writing correct in punctuation, grammar, word usage, and APA style?
Grade and rationale. Grade is based on the following that maps onto the Northcentral rubrics as
follows:
70% Content 1. Completion of the activity as instructed 2. Understanding of activity resources 3.
Clarity and persuasiveness of writing
30% Presentation 4. Grammar, word usage and APA style

Chapter two (Krames, 2003) depicts the values, journey and leadership style of Michael Dell.
Michael Dell is the founder and CEO of Dell, Inc. According to the author, Michael had an
entrepreneurial gene in him since the childhood. He started his first business Dell Stamps when he
was 12. Michael started his revolutionary journey of Dell Computer Corporation when he was 19
year old. He was the youngest CEO of a Fortune 500 company at the age of 27. As Krames
describes, even though the intent was not to revolutionize, the mass customization and the providing
competitive price to customer by eliminating the middleman, changed the landscape of computer
business. Consumers, for

Essay about Case Analysis of Dell Computers
On April 22, 2003
Page 2
2
INDUSTRY ANALYSIS
..............................................................................................................................3
CURRENT STATUS
....................................................................................................................................6
C
URRENT
S
ITUATION
..................................................................................................................................6
Performance...........................................................................................................................................6
Missions, Objectives, and ... Show more content on Helpwriting.net ...
Depending upon the industry segment, these firms specialize in different activities, from R&D to
design, manufacturing, assembly, logistics, distribution, sales, marketing, service, and support. Dell
Computer Corporation is the focus of the case. The time of the Dell case is from 1994 to 1999.
Michael Dell established Dell Computers in 1984, which captured a unique position in the personal
computer (PC) industry. The company introduced the concepts of selling PCs directly to customers;
offering custom configuration to all customers; and providing direct, toll–free technical support and
next–day, on–site service.
Dell's SIC code is 3571. SIC 3571 establishments, such as Dell, primarily engage in manufacturing
electronic computers. Electronic computers are machines which: (1) store the processing program or
programs and the data immediately necessary for execution of the program; (2) can be freely
programmed in accordance with the requirements of the user; (3) perform arithmetical computations
specified by the user; and (4) execute, without human intervention, a processing program which
requires them to modify their execution by logical decision during the processing run. Included in
this industry are digital computers, analog computers, and hybrid digital/analog computers.
Establishments primarily engaged in manufacturing machinery

Report on International Ethical Issues
Report on International Ethical Issues February 20, 2010 TABLE OF CONTENTS 1). Executive
Summary...........................................................................3 1.1 Background and learning goals of the
report .......................................3 2). Introduction to Dell
Inc........................................................................4 2.1 Background of Dell Inc.
...............................................................4 2.2 International activities of Dell Inc.
...................................................5 3). International ethical issues facing Dell Inc.
.............................................6 3.1 Employment Practices..................................................................6
3.2 Environmental Pollution...............................................................7 4). Apply relevant theories of
ethical decision–making....................................8 4.1 Supplier
Responsibility...............................................................8 4.2 Environment ... Show more content on
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* Transportation The finished products are transported to customers once finished. As Dell has
promised, customers will receive their orders generally within 7 working days. International Ethical
Issues Facing Dell Dell's plants are being built all over the world, and problems have arisen as a
result of this expansion. Among these problems, international ethical issues in developing countries
have sparked a heated debate. Here we are going to elaborate on the following international ethical
issues facing Dell Inc. Issue One: Employment practices. When working conditions in a host nation
are clearly inferior to those in a multinational's home country, what standards should be applied? Is
it ethical for a multinational to gain profit by using suppliers that conduct unethical but not illegal
behaviors in the host nations? In the 1990s, many multinationals, Apple Inc., Nike, Wal–Mart and
including Dell, found themselves involved in the storm of protests when reports revealed that some
sweatshops existed in their suppliers. In 2007, students from seven universities in Hong Kong built
an investigation team and conducted surveys in Dell Inc's facilities in south China. After the survey,
they found that three suppliers of Dell, Liteon Electronic (Dongguan) Ltd., Silitec Electronics
(Dongguan) Ltd and Tairui Plastic and Electronic (Dongguan) Ltd., had done something that was
seriously against some regulations in the 'Law of the People's Republic of China on

Dell's Strategies Essays
WEB BASE ASSIGNMENT
Question: Do research on the web to find an example of a major IT–related project in which the
actions of the business managers made a major difference (either favorable or unfavorable) in the
outcome. Document what you think were the key actions taken by managers, and the key missed
opportunities to take action. DELL is a really interesting company to study, especially since Michael
Dell started the company out of his dorm room and grew Dell to become 51 on the Fortune 500 list
(as of 2013– Fortune Magazine) & the No. 3 computer maker in the world, employs 14,000 workers
in Central Texas. The idea of a value–chain created by Dell gives the company a unique presence in
the PC/IT market. I would like to go with the ... Show more content on Helpwriting.net ...
Dell uses information to their disposal by keeping track of "information links" (HBR–Dell pg 79).
Consumers could go to a competitor that will outfit the new business with PCs, but not provide the
B2B support Dell does. Michael Dell mentions that his salesmen actually install the computers for
their customers, claiming that it enables his employees to know the product better. Dell keeps their
suppliers up–to–date with information that helps the company work faster to resolve service calls or
quality of customer service. "Most of the managerial challenges at Dell computer have to do with
what they call velocity– speeding the pace of every element of their business."
Manager's use of information systems allows a typical hardware replacement service happen
quickly. If a service call is placed, there is action happening with the supplier and the contracted
technician is sent out (aka Third Party maintainer). Dell has a build–to–order model for its PCs.
Customers love that they can pick and choose what kind of system will fit their needs right from the
internet. Since Dell makes most of its money in a B2B approach, they build customized intranet
views for their enterprise customers. It allows the customers to plan ahead, and configure the
product how they want

Business Relationship Management : Dell Inc. Essay
In our current times of fierce and harsh competition, customer–relationship management is emerging
as an essential and critical factor in the process for companies to win the loyalty of their customers.
Current customer base is so diverse, that one simple kind of strategy cannot work alone. However, a
company that is able to show customer value and appreciation can leverage the potential of this
diversity to ensure a successful customer business relationship. Dell Inc. is one such organization
and Michael Dell is an innovative leader that provides value and strategy at managing diversity and
multicultural settings. While Michael Dell continues to grow his company and his philosophy on
diversity management, Michael Dell believes customer–relationship management is emerging as an
essential and critical factor in the process for companies to win the loyalty of their customers and
employees.
The Leader: Background
Michael Saul Dell is the CEO of Dell Inc., which is one of the largest producers and retailers of
personal computers today. He was born in Houston, Texas on February 23, 1965, and at an early age
he showed an interest in technology and business as a philanthropist and author. He bought one of
the first apple computers with a purpose of dismantling it to see how the inside of it to worked and
understand the way in which it was built. Dell Inc. began in Michael 's dorm room at the University
of Texas and then quickly boomed into a large company. Dell realized that no

Dell E Marketing Strategy Essay
Introduction The objective of an e–Marketing Strategy is to create a sustainable competitive
advantage and improve performance by capitalizing on technology and enterprise resources. The E–
Marketing Strategy is essential to good business and a companies overall E–Business model.
According to Wilder (1999), "Many companies are struggling with the most basic problem: What's
the best E–business model? They're experimenting with different formulas. Some are incorporating
E–business throughout the organization. Some are creating E–business subsidiaries, then spinning
them off as separate online entities. Others are investing in or merging with Internet startups. Some
are even moving their businesses entirely to the Web." ... Show more content on Helpwriting.net ...
This has allowed them to have a closer relationship with their customers so they can understand
their needs and constantly improve service. Dell sells a variety of goods such as desktop and
notebook computers, their own brand of televisions, handhelds, printers and various other
electronics and accessories. Computer equipment arrives with a large color–coded diagram showing
the customer exactly how to hook up equipment. The customer can also pay to have someone come
to his or her home to set up the equipment leaving the computer ready to use. Dell also markets
equipment such as servers and storage solutions to small and large businesses but their main
customer is the home consumer. Dell's target audience for their website is consumers around the
world. Dell has done an effective job with their website by allowing the consumer to choose which
country they are from on the companies home page. Once selected, the website appears entirely in
that country's native language. If that country's first language is Spanish and second language is
English, the website will appear in Spanish but also give an option to display the site in

Comparison and Contrast between Two Book Chapters
This paper will compare and contrast the contributions of Michael Dell, founder and CEO of Dell
Computer, and Andy Grove, cofounder and former CEO of Intel. The paper presents each person;
talks about their main contributions for their companies, problems they experienced, and their
similarities and differences; and concludes by discussing the factors that may have impacted their
success. The data for this paper is taken from the book, What the Best CEOs Know; 7 Exceptional
Leaders and Their Lessons for Transforming Any Business (Krames, 2003).
Introduction of Professionals and Their Contributions Michael Dell is the founder and CEO of Dell
Computer Corporation. He took Dell Computer public and the stock became "the number one stock
of the 1990's, soaring almost 90,000 percent" (Krames, 2003, p. 58–59). Michael Dell expanded the
direct selling model because he believed a very close relationship with the customer and vendor
would lead to success. His philosophy basically said, "Managers hoping to create successful brands
cannot do it by imposing their own views on the marketplace ... there needs to be a mechanism in
place whereby the company learns to make the products that its target customers actually want"
(Krames, 2003, p. 59). With this philosophy, he built a company that continuously attempts to
interact with the customer at as many levels as possible to provide the customer with what they want
at the price they want. Andy Grove is the cofounder and former CEO of Intel.

dell supply chain managment
AHND– EHND – SCM – First Assignment S12–2012
Bassam Badran, Ph.D. Page 1
Syrian Virtual University (SVU)
Semester S12 for 2012–2013
High National Diploma (HND)
In Computing and Business Application
Course: Supply Chain Management (SCM)
Assignment One – Singular
Unit Supply Chain Management
Subject HOW DELL IS MANAGING ITS SUPPLY CHAIN
Writer Bassam Badran
IV
Date of delivery 10–10–2012
Due date (submittal) 10–11–2012
Grade 20%
References Compiled from several articles in Business Week
(1997 through 2001); cio.com (2001); dell.com, accessed March 27, 2003; Hagel (2002).
1. Principals and Reasons
In this project you would understand the concept of managing the supply chain in Dell Computer
Company.
2. Results
Dell ... Show more content on Helpwriting.net ...
This changed the manner in which PCs were sold. The customer did not have to come to a store to
buy a computer, and Dell was able to customize the computer to the specifications of the customer.
The direct–mail approach enabled Dell to underprice his rivals, who were using distributors and
retailers, by about 10 percent. For several years the business grew slowly, but Dell constantly
captured market share. In 1993, Compaq, the PC market leader at that
AHND– EHND – SCM – First Assignment S12–2012
Bassam Badran, Ph.D. Page 4 time, decided to cut prices drastically to drive Dell computers out of
the market. As a result of the price war, Dell Computer, Inc., had a $65 million loss from reduced
sales and inventory write downs in the first 6 months of 1993 alone. The company was on the verge
of bankruptcy.
The Solution
Dell realized that the only way to win the marketing war was to introduce fundamental changes,
termed business process reengineering, in its own business, and along the supply chain from its

suppliers all the way to its customers. In addition to competing on price and quality, Dell started
competing on speed. Since 2000, if you order a customized PC on any working day, the computer
can be on the delivery truck in 2 to 3 days; a complex, custom–made PC will be delivered in 5 days
or less.
Among the IT–supported innovations were the following.
Dell uses

The Impact Of Autozone On The Automotive Aftermarket...
AutoZone has been in the automotive aftermarket industry for over 30 years. AutoZone was created
by J.R. Pitt Hyde as Auto Shack. Auto Shack was eventually renamed AutoZone, and is now a
Fortune 500 company Today, AutoZone is the United States' leading retailer of automotive
replacement parts and accessories with more than $8.1 billion in annual sales. They sell auto and
light truck parts, chemicals and accessories. There are AutoZone stores in 49 U.S. states plus the
District of Columbia, Puerto Rico, Mexico and Brazil. They employ more than 65,000 employees.
In addition, they sell automotive diagnostic software through ALLDATA. AutoZone has ecommerce
capabilities through AutoZone.com and alldatadiy.com. Their number one priority is customer
satisfaction, and they consider their best product Trustworthy Advice (AutoZone, Inc., 2015).
AutoZone employed a growth strategy that grew the company to 200 stores in 5 years. When the
firm went public in 1991, AutoZone had grown to nearly 600 stores. The company began to acquire
other businesses in 1998, including Chief Auto Parts and Adap's Auto Palace Stores. At the turn of
the century, AutoZone attempted a change in strategy from acquisition to internal growth averaging
an additional 150 to 200 stores per year. AutoZone targets the do–it–yourself market and
professional repair shops. Advance Auto Parts is AutoZone's greatest competition holding at number
two in the industry. Other competitors include Pep Boys and O'Reilly,

Dell's Supply Chain Strategies
A Knowledge–Based Analysis and Modelling of Dell's Supply Chain Strategies
Areti Manataki
Master of Science Artificial Intelligence School of Informatics University of Edinburgh 2007
Abstract
Supply Chain Management is becoming more and more important for the success of today's
business world. Dell has realized this trend from its very first steps and has become one of the most
successful PC companies in the world by putting emphasis on its supply chain, orchestrating its
build–to–order and direct sales strategies. While most of the literature that covers Dell's business
and supply chain strategies is too theoretical, we suggest an analysis of a lower level using
knowledge–based techniques. So, we have developed a business ... Show more content on
Helpwriting.net ...
10
Business Process Modelling....................................................................... 15
Workflow Management ............................................................................. 18
Fundamental Business Process Modelling Language (FBPML) ............... 20 Three–Layered
Business Process Modelling Approach ............................. 24
3 Dell's Business Process Model ............................................................................. 25 3.1 3.2 Dell
BPM – The MIT Process Handbook version ..................................... 28 Dell BPM – The sequenced
MIT Process Handbook version ................... 32 3.2.1 3.2.2 3.3 Weaknesses of Dell's BPM based on
MIT Process Handbook ..... 32 The sequenced MIT Process Handbook version of Dell's BPM ... 33
Dell BPM – The enriched version.............................................................. 41
iv
3.3.1 3.3.2
Weaknesses of Dell's BPM sequenced version ............................. 41 Enriched–MIT Process

Handbook version of Dell's BPM ............ 42
4 Workflow Engine .................................................................................................. 56 4.1 Workflow
engine design and assumptions................................................. 57 4.1.1 4.1.2 4.1.3 4.2 4.2.1 4.2.2
4.2.3 4.2.4 4.3 4.3.1 4.3.2 4.4 Aim Objectives .......................................................................... 57
Design conceptualisation

Dell Inventory Management
[pic]
DELL SCM : A CASE STUDY
Background (General Facts)
1. Dell is a computer corporation recognized for manufacturing computer systems through parts
assemble. In 1983, Michael Dell saw an opportunity in using IBM compatible computers for a new
assembly line that can be sold to local businesses. The idea as explained by Michael Dell, in one of
his interview, is that in the early days of computers' manufacturing, companies had to be able to
produce every part of the system. As the industry matured, companies started to focus on single
parts and to become specialized in creating items that can be assembled with other parts to prepare a
computer. As a result, Dell understood that to have a competitive edge in the market, they needed to
... Show more content on Helpwriting.net ...
(d) Business Automation: As Dell advanced into online markets, its sales staff feared from losing
their jobs in favor of automated sales transactions. (e) Dynamic Industry: The technology industry
requires closely monitoring consumers' trend to maintain a low gap between the point of demand
and the point of supply.
Analysis
7. Supply Chain Management (a) Supply Chain Management (SCM) aims at integrating all
corporate activities to improve relationships at all levels (internal operations, supplier networks, and
distribution channel) to meet the competitive edge and satisfy the customer. In order to build an
effective and complete business process that supports SCM, information among all business partners
need to be shared. Information sharing through the Internet reduces the gap for business–to–business
(B2B) commerce by enabling seamless integration with enterprise processes among partner
corporations. (b) Dell developed its internal business process by creating production cells that start
assembly at the point of order. It also established an internal information system to make the details
of the products under production electronically available to all parties within the chain. To manage
the supply of computer parts, Dell maintained close relationships with their suppliers and logistics
providers to make their vendors manage the

Managerial Economics Of Dell Incorporated
Running Head: The Managerial Economics of Dell Incorporated 1
The Managerial Economics of Dell Incorporated Our business is about technology, yes. But it 's
also about operations and customer relationships. (Dell, n.d.). Dell Incorporated produces
electronics products, including, but not limited to; laptop computers, desktop computers, audio
equipment, monitors, and printers. Michael Dell dropped out of college in his freshman year in 1984
and founded his new computer business under the name of PC 's Limited with $1,000 and a vision
for designing, manufacturing and selling technology. Within four years, the company was renamed
Dell Computer Corporation and went public. Within this time, Dell raised its market capitalization
from $1,000 to $85 million. In 1992, Dell debuted on the Fortune 500, which made Michael Dell the
youngest CEO leading a Fortune 500 company. By 1999, Dell was ranked No. 1 in PCs in the
United States, No. 1 worldwide in PCs for large and medium businesses, and No. 1 in worldwide
workstation shipments. By the year 2000, dell.com had reached sales of $40 million per day and by
2001, Dell became the No. 1 computer systems provider worldwide. In 2006, Dell became the first
in the industry to offer free product recycling for consumers worldwide. And in 2013, Michael Dell
and the private equity firm, Silver Lake Partners, bought back Dell from public shareholders,
becoming a private company once again. Between 1984 and 2013, Dell has designed, manufactured,

Dell : The Power Of Do More Essay
The power to do more. That is exactly what Dell has been doing for the last 31 years. Dell was
founded on February 1, 1984 by Michael S. Dell. Company headquarters is located in Round Rock,
Texas where founder Michael Dell holds the position of CEO. The company primarily specializes
and focuses on computer technology. In addition to computer technology, Dell also manufactures
printers, tablets, and projectors. Over the past 31 years, Dell has taken a small company and grown
it into one of the world's number one computer systems manufacture. With such a huge company
with business in over a dozen countries, Dell must find some way to keep it all together. (Company
Heritage) In 1988, Dell brought its technology to the public. After four years of business the
company began introducing its products to the general public worldwide. By 1991, the company's
international sales had doubled for the third year in a row. Dell began tapping into other aspects of
the computer market in 2003 with the introduction of Dell printers. Twenty–one years after being
founded, in 2005, Dell tops Fortunes America's Most Admired Companies list. (Company
Heritage) Dell runs much of its business internationally. In 1987, the company opened its first
subsidiary in the United Kingdom. Several years later in 1993, Dell opened subsidiaries in both
Australia and Japan. By 1999, Dell had manufactures in Ireland, China, Brazil, and the United
States. The company also created customer support and

Case Study : Supply Chain Management
BA628 – OPERATIONS AND SUPPLY CHAIN
TERM PAPER: DELL– SUPPLY CHAIN STUDY
SRUJANA SACHIDANANDA KHOT
RedID: 818471037
DATE: 4/27/2015
EXECUTIVE SUMMARY
Dell is well known for its uniqueness and the innovativeness in its supply chain. They were the
pioneers for selling the PC at the cheaper rates. They ranked 2nd in the computer distributors.
The benchmark of their successful company was because of their unique Supply Chain Management
which used the 'Built – to – order' and 'Direct Sale Strategies'.
Supply chain management plays a vital role in any organization to increase the customer satisfaction
and also to maintain the competitive advantage in the market. In case of the Dell, it uses 'Dell Direct'
model. In this model there is no ... Show more content on Helpwriting.net ...
Earlier Dell didn't manufacture any of the parts on its own. It mainly dealt with assembling the right
products. It provides IT solutions and services along with the recovery of the asset, financing,
infrastructure consulting, support, system integration and training.
Dell is a worldwide company and has about 108,800 employees in over 180 countries. (According
to 2013). It provides about 400,000 solutions in the classrooms worldwide. It is also No 1 healthcare
IT service provider. It has over 3.5 million connection on the social web communities of the
company.
Dell was successful because of the great customer service it offered, it expanded globally.
Financially also it gained a lot of growth because of being unique for the work it did. Most of the
things about the needs of the companies for production, demands and forecasting is done with the
analysis done by the IT sector. So it plays a vital role today. Dell experienced decline in the sales of
their PC market as the demands of the market changed. It derived most of its revenue from the sales
of the PC or from the products like monitors, displays, televisions etc. Hence, they were in bad
scenario financially. So CEO, Michael Dell decided to go private and take help from the Silver Lake
Venture Capitalist. He thought about the long term improvement for the company. Initially they may

experience high expenses for operating cost. In long term in will be beneficial and it may provide
opportunity for Dell to get

Dell Computer Supply Chain Management Essay
Dell Computer Supply Chain Management
Table of Contents
Executive Summary 3
Focus of the Proposal 4
Research and Analysis:
Dell¡¯s Competitive ... Show more content on Helpwriting.net ...
Although Dell is an extremely successful company, there are areas of improvement and
enhancement that should be considered. After a thorough analysis of Dell¡¯s IT tools, business
model, IT infrastructure and competitive advantage, we have developed seven key suggestions. By
implementing these recommendations, Dell can keep its high ranking in the competitive computer
industry by increasing customer satisfaction, competitive advantage and superior value chain,
without changing its principal operations to achieve these goals.
Our recommendations allow Dell to enhance their supply chain management system, increase
customer service, gain market share, and increase revenue.
1. Consider selectively adding other vendors to its supply chain management system.
2. Initiate a program to use ¡°Customer Surveys¡± to gain market

Making A Happy And Successful Life For Yourself
Conventional wisdom says that in order to create a happy and successful life for yourself, you need
to go to school, get good grades, and obtain a college education. Only then will you be financially
secure and have a high quality lifestyle. This is a common misconception many people have, but it 's
only because this is the belief they were taught growing up. Yes, collage can be a great vehicle to
help you pursue the career you want, but if college isn 't a necessitate for you, there 's no need to pay
thousands of dollars, get into serious debt, and have a career that you 're not happy with. Life is way
too short to spend your time working at a job you don 't enjoy. People usually find what career they
want, then they learn how to pursue ... Show more content on Helpwriting.net ...
Today, we have the ability to learn anything that we wish to gain knowledge and expertise on
through the internet, the library, seminars, and influential people. College is not the only avenue to
success here. People should never stop learning and growing regardless if college is in the picture or
not. What should one do with all this new information and knowledge? You have to apply what you
know and go get experience. Gaining experience is key to scoring the job and lifestyle that you
want! So many people expect to land career opportunities after college because they now have a
degree. In theory, they should because they have spent thousands of dollars and a lot of their time
dedicated to college so that they can get well paid successful jobs. Unfortunately, according to a
study done in 2015, only 14% of college graduates get a job in the field they studied for in school.
Why can 't students find work after college? They have zero experience. Without skills and
experience, it 's extremely hard to land a job with just a degree. College is made to seem like it will
provide secure well paying jobs for people who attend, but this is not the case nowadays. Get a job
that 's in–demand, like a doctor or a teacher or nurse, because then you 'll always have work. We
hear this from everyone, but how true is it really? Doctors are being paid less, and nurses and
teachers are being laid off

Pleading and Michael Dell Essay
Dell Computer Case Questions
Please provide a detailed answer to each of the following six questions for the Dell Computer case.
1. What has made Dell Succeed to date?
2. What is Dell's position in the industry to date?
3. An August 12, 2002 Business Week article, indicated that by 2007 Dell intended to double
revenues to $60 billion. How should Dell go about building the nearly $6 billion annual sales
growth needed to achieve that target?
4. What are the implications of your recommendation? How will it affect Dell as a company?
5. If you disagree with Michael Dell's growth target from Question #3 above, what would your
alternative recommendation be? Why?
6. Dell has the following Code of ... Show more content on Helpwriting.net ...
We maintain fairness in all relationships. ▪ We are courageous. We speak up for what is right. We
report wrongdoing when we see it. ▪ We use good judgment. We think before we act. We use our
purpose, values and ethical principles as decision filters to guide our behavior. ▪ We are responsible.
We accept the consequences of our actions. We admit our mistakes and quickly correct them. We
don't retaliate against those who try to do the right thing by asking questions or raising concerns.
However, the reality of Dell's business conduct does not match up with its rhetoric. As happens all
too often, Dell, a large corporation allegedly provided unfair or misleading contractual agreements.
Despite this code of conduct the company has faced the following during the time of the case:
A California law firm has slapped Dell with a class action lawsuit charging the computer giant with
systematically deceiving its customers. The New York Attorney General also filed a suit for the
same issues. ▪ The case centers on the allegation that Dell advertises low prices for its computers,
but people who try to purchase a machine at the advertised price find it's no longer available for that
price. Often those customers wind up with another computer, the suit said. One plaintiff is a San
Francisco nurse who said she bought a Dell notebook computer listed at $599 along with an $89
printer, but was billed

Dell Vs. Grove : Leadership And Entrepreneurship Skills
Dell versus Grove Successful businesses begin with strong leadership and entrepreneurship skills.
From the smallest store on the corner, to the largest corporation on Wall Street, the success of the
business rests on the leadership of the company. Michael Dell and Andy Grove are the two
exceptional leaders who created successful companies which I have selected to compare and
contrast within this paper. Both leaders have a significant amount of major contributions while
creating their distinct empire which will be revealed. Notable in this paper is to ascertain the
primary resistances they both combated while formulating the businesses. Categorically, I will also
display the resemblances and disparities between their stratagems which led to their successes.
Lastly, my personal opinion concerning the realization of what actually framed their achievements
will be shared.
Introduction
Michael Dell is the founder of the Dell Computer Corporation. The birth of his corporation became
a reality in 1984 due to his captivation with computer technology. This passion with computers
began in his early adolescent years while living at home with his parents. This passion for computers
ultimately transferred to his business where at age 27 he became the youngest CEO of a Fortune 500
Company. Michael Dell had the philosophy that working directly for the customer he could
overcome all other competitors. By placing the customer at the epicenter and creating a

Analysis of Dell Online
Analysis of Dell Online
Introduction: 1) In July 1996, Dell Computer had launched its online website, www.dell.com 2) Dell
also developed Premier Pages, online interfaces with its key corporate accounts.
Story of Dell: * In 1985, Dell shifted it's company's focus to assembling its own brand of PCS
amp; business grew dramatically with $70 million(Rs.364 crores) in sales at the end of the 1985. *
Dell's success continued through 1992, until in 1993, it faced an operating loss for 1st time. * Dell's
product line evolved with PC market. * Dell came with Inspiron line amp; introduced its PCLAN
product the power edge in 1996 amp; workstations in 1997. * To lower the costs of ownership,
Dell also worked with ... Show more content on Helpwriting.net ...
* Role of sales rep changed significantly depending on type of customer being served.
PC Distribution Channels: * In late 1990's, PC distribution channels remained fragmented, with
major manufacturers using a variety of channels to bring products to market. * Dell was sole major
manufacturer to focus on Direct Channel. * 3 Non–direct channels were: 1. Retail 2. Indirect
through VAR's..? (DAS Auto, Vijay sales) 3. Indirect through national resellers. (croma,house of
laptop)
Dell Goes Online: * Mid 1990s saw a dramatic leap forward in use amp; functionality of Internet.
* Michael Dell had become drawn to the buzz(excitement) about the Internet....? * Dell has been
positioned for something like this since its beginning.
Transactional Business Online: * 6 Months – $1 million(Rs.5 crores)/day in Revenues.(customers
visited per week 1,50,000) (per customer revenue=Rs.2400) * 3 more months – $2 million(Rs. 10
Crores)/day in Revenues.(2.5lacks)(per customer revenue=Rs.2800) * 6 more months – $3
million(Rs. 15crores)/day in Revenues.
Strategic Decisions: * Dell faces greater challenges. * Its price edge is gradually eroding.(price
advantage) * It has yet to prove that users in many countries are willing to buy direct, * Its
competitors fully understood the trick that's driven Dell's success.
Conclusion:
Dell is simply a success story; it shows how one can gain

To What Extent Do You Think Dell Company Is Marketing...
Dell Computers Company: story of the company, and its quick success. Dell Industry: Dell market
environment, revenues sales, competitors. How buyer behavior is influencing Dell: Is customer
opinion listen by Dell? Market segmentation of Dell: Does Dell divide their customers according to
their needs? Market Mix of Dell: the four P, pro Dell Computer Company Dell Computer is one of
the world's leading electronics makers. It was established in 1984 by Michael Dell. Mr. Dell began
his own business at age 18, when he was a freshman at the University of Texas. Operating out of the
campus, Michael Dell would buy surplus of computers from retailers, add feature them customers
request or need and sell them by phone, mail or ... Show more content on Helpwriting.net ...
In the fall of 2007, Dell announced partnerships with major computer retailers, including Wall–
Mart, Best Buy and Officeworks. These partnership ended Dell's historical reliance on the direct–to–
consumer channel and allowed the company to access the mass merchandise distribution channel,
which is an enormous potential business opportunity for the company. Dell continued it's direct to
customer marketing initiatives but also sought to promote its new partnerships in television and print
advertising, often in conjunction with its retail partners. In doing so, Dell has begun to complete
more heavily on price, as retailers such Wal–Mart are known as low–price shopping destinations for
all types of goods. Recently, Dell's marketing efforts have been less focused on product features and
customizability and more focused on low price as the defining feature of Dell consumers. Dell
Computer competes in the global computer market. Originally a direct supplier of customized PCs,
Dell now competes directly against the world's leading computer manufacturers. Organizations and
individuals today function in a rapidly changing, highly competitive, information–rich and
increasingly globalised environment. There is a distinct need for them to be able to deal with the
complexities and demands of this environment. Computer assists organizations and individuals to
become more efficient and productive. They do this by providing them with the

Dell Inc. Case Analysis
In 2008, Dell Inc. had grown from a $1,000 startup called PC's Limited to a company that had $ 61
million in revenues. (Dell 's net revenue 1996–2013 | Statistic) Dell Inc., formally known as Dell
Computer Corporation, was started and headed by Michael Dell until 2004 when he stepped down
as CEO. Michael Dell went from being a college drop out to becoming the youngest ever CEO of a
Fortune 500 company, not to mention becoming a multibillionaire in the process. (Dell Inc.
History) However, the successes of his company would not last after he left in 2004. (Dell 's net
revenue 1996–2013 | Statistic) This faltering of company performance prompted Mr. Dell's return
to the helm of the company in 2007. (Dell Inc. History) This case analysis will examine the initial
strategies Mr. Dell used to grow his company and the impacts that these decisions would have on
Dell Inc. as it faced uncertain conditions in 2008.
From $1,000 start up to a multibillion–dollar company with earnings of just over $61 million in
2008, Dell Inc. seemed to be rags to riches story that was draped in sunshine and rainbows with no
end in sight. (Dell Inc. History) Dell surpassed their completion in 2004, although they went back
and forth with Hewitt Packer (HP) over the next couple of years, Dell remained a commanding
presence in the industry. (Kenny, Case Report #2 – Dell Computers) This back and forth success
would become settled in 2007 when Dell not only slipped but also fell and remained

Global Value Chain : Lincoln University Essay
Lincoln University
Global Value Chains
Ereatara Enari
ID: 1119812
COMM110 – The Global Business Environment
Dr. Anthony Brien
19/03/2015, 12:00pm
1.0 Table Of Contents:
1.0 Table Of Contents .........................................................................1
2.0 Introduction.................................................................................2
3.0 Global Value Chain Definition...........................................................2
4.0 GVC Example 1: Adidas..................................................................3
4.1 Value 1...............................................................................3
4.2 Value 2...............................................................................4
5.0 GVC Example 2: Dell.......................................................................5
5.1 Value 1...............................................................................5
5.2 Value 2...............................................................................6
6.0 Conclusion....................................................................................7
2.0 INTRODUCTION:
The 21st century has come with big changes to production processes within Global Value Chains
(GVC) as different stages of production are being conducted in a variety of different countries.
Businesses have been locating their operations internationally in the past few decades through
outsourcing and offshoring value chain activities such as production, marketing, design and
distribution. (Global Value Chains, 2015) The purpose of this report is to clearly define the concept
of Global Value Chains. I will contextualise this information through two businesses of which I will
provide examples of the GVC in action. For each of these businesses, I will discuss two different

examples of the element 'value'.
3.0 GLOBAL VALUE CHAIN DEFINITION:
A Global Value Chain is a production model where businesses

Business Technology And Research : Dell Inc.
BUS530 Business Technology and Research
Assignment #
By
MAQSOOD ALI LNU
Professor: Dr. Farhat Khalatbari
, 2016
American College Of Commerce Technology
Dell Inc. is an American exclusive multinational PC innovation organization situated in Round
Rock, Texas, United States, that creates, offers, repairs, and backings PCs and related items and
administrations. Eponymously named after its originator, Michael Dell, the organization is one of
the biggest mechanical companies on the planet, utilizing more than 103,300 individuals around the
world. Dell offers (PCs), servers, information stockpiling gadgets, system switches, programming,
PC peripherals, HDTVs cameras printers MP3 players and hardware worked by different makers.
The organization is understood for its advancements in store network administration and electronic
trade, especially its immediate deals model and its work to–request design to request way to deal
with assembling–conveying singular PCs arranged to client details. Dell was an immaculate
equipment seller for quite a bit of its presence, however with the obtaining in 2009 of Perot
Systems, Dell entered the business sector for IT administrations. The organization has subsequent to
made extra acquisitions away and organizing frameworks, with the point of extending their portfolio
from offering PCs just to conveying complete answers for big business clients.
At Dell, it make open doors for all representatives to convey their thoughts to the working

Dell Inc.

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