2. Consumer awareness is the rights and duties a
customer must be conscious about when
dealing with traders.
3. Consumer exploitation is when a consumer is troubled by a
businessman often because the consumer does not know enough
about the product the businessman is selling
A consumer is exploited for the following reasons
Consumerexploitation
False advertisement
illiteracy
lack of information
4. The consumers were tired of the
malpractices of the traders
They started a movement
against traders to stop their
malpractices
They formed a group of
consumers and asked the
government to pass
consumer protection act
5. Adulteration of food
Adulteration is the mixing or removal of chemicals in food and is
usually done for financial gain.
In India food standards are followed by the codex alimentrarius
standards
PFA (prevent food adulteration) standards have been developed
to maintain minimum level of quality of foods
Agmark and BIS standards have been set.
Educated and wakeful consumers would be the only people to
protect themselves from the Adulterated foods and their harmful
effects
6.
7.
8. Consumer protection act (COPRA)
Copra was enacted in 1986 for protection and promotion of consumer
interest
The act provides for the establishment of consumer courts at district state
and national levels
The act has also setup courts at central and state governments which
focuses exclusively on the rights of the consumers in the act.
