PPT OF TQM

1. SUBMITTED BY:
KARTHIKA P DEVAN

2.  Thequality isfirst in all businessthinking a
action.
 Thequality of new product development
should beassured.
 Thequality should becustomer oriented no
product oriented.
 Thenext step of any processshould be
customer.

3.  TOTALITY
 DOCUMENTATION
 IMPROVEMENTS
 FOUNDATION

4.  FOCUS ON CUSTOMERS
 MANAGEMENT BY FACT
 FOCUS ON PREVENTION
 PRINCIPLE OF PDCA
 EMPLOYEE INVOLVEMENT

5.  Defined and specific quality policies and
objectives
 Strong customer focus
 Wide integration of people, machine and
information
 Strong quality mindedness and
organization wide quality motivation and
training
 Periodic audit of system activities