작년 2019년 12월 경북대 컴퓨터학부에서 특강했던 사용자 경험(User Experience) 관련 강의자료입니다. 1. 들어가며 2. UX디자인 살펴보기 3. 우리주변의 UX - "어떤 문제를 어떻게 해결했을까? 4. 4차산업혁명과 UX 5. 사회적 가치와 UX 6. UX실패사례 7. UX디자인 프로세스 적용 예제 8. 미래의 UX디자인 9. UX디자인을 잘 하려면?

1. (UX)
?
SK C&C | UX Labs TF |
UX :

2. https://modoobrisbane.com/140

3. ?

4. ? ?
•
•
•
•
•
•
•
•
•
•

5. https://www.apple.com/
https://www.samsung.com/

6. , !
OS
!
https://app.sli.do/
code : #191205

9. UX ?
User eXperience
/ /
-
,
- Don Norman, Nielsen Norman Group (1990) -

10. UX
‘ ’
. . . .
. !
=

11. UX

12. ?Design

13. https://programs.sbs.co.kr/
http://program.tving.com/
?

14. Design
(Human-Centered) (Creative)
- IDEO
- (L.Bruce Archer)
- (Christopher Jones)

15. , , /
UX
Design

17. https://openclassrooms.com/en/courses/4556206-design-the-visual-side-of-experiences-ui-design/4556213-understand-the-world-of-ux-vs-ui
Interface
eXperience
GUI
Voice UI
Touch UI
Natural UI
CLI
Strategy
Scope
Structure
Skeleton
Surface

18. UX
UI
GUI

19. UX
‘ ?’

20. 2012 ,
40%
http://naver.me/x91lewqJ

21. https://www.youtube.com/watch?v=vkRKZLUwWkc

22. BTS Light Stick
‘ ’
https://play.google.com/

23. “ ”
https://play.google.com/
http://service.kakaomobility.com/kakaot/

24. “ ”

25. https://www.samsung.com/sec/samsung-pay/
“ ”
“ ”

27. https://youtu.be/Y7lL2ZwkCJg

28. 4 UX

29. AI
BLOCKCHAIN
CLOUD
DATA

30. CLOUD
BLOCKCHAINAI DATA+

31. “ ”

32. ( ) vs.
https://medium.com/netflix-techblog/artwork-personalization-c589f074ad76

33. ( ) vs.
https://medium.com/netflix-techblog/artwork-personalization-c589f074ad76

34. ???

35. Vision AI

36. CLOUD
BLOCKCHAINVR AR
AI
DATA

37. https://youtu.be/wVxxtgwp7T4

38. https://twitter.com/rainz_official/status/963006724683657217
http://m.ccdailynews.com/news/articleView.html?idxno=961609

39. http://www.newstof.com/news/articleView.html?idxno=1261
https://liverex.net/4844

41. UX

42. https://youtu.be/UH1IWUdhRNA

43. https://eone-time.kr/
'
?'
'
'

44. https://youtu.be/H6pSXoaZULU

45. UX

46. https://www.youtube.com/watch?v=D7TB8b2t3QE
Project Glass: Live Demo At Google I/O 2012

47. https://www.youtube.com/watch?v=D7TB8b2t3QE

48. “
”
The 5 Point
-

49. ?
‘ ?’
‘ ?’
- Sergey Brin: Why Google Glass? (TED2013)
https://youtu.be/IessjPY9gwI
For WHAT?

50. https://designyoutrust.com/2018/12/photos-of-time-before-the-invention-of-that-grossly-antisocial-device-the-smartphone/
…

51. Google Glass Enterprise Edition
• 2017 Glass Enterprise Edition
• 2019 Enterprise Edition 2

52. https://www.youtube.com/watch?v=5IK-zU51MU4

53. ‘ ’ =

54. UX
?

56. UX Design Process
DISCOVER DEFINE DEVELOP DELIVER
Research Insights Ideation Prototype Test
Biz.
•
• (FGI)
•
•
•
• Persona
• Affinity Diagram
•
•
•
• UX
•
• Co-creation
•
• Information Architecture
• User flow / Wireflow
•
•
•
•
• A/B
, , ? , ?

58. Research Insights Ideation Prototype Test
Biz.
Problem Solution

59. UX
2019 1
SW

69. UX
‘ ?’

70. “ ”
‘ ’ ‘ ’

71. ‘ (trust)’
, , ,
‘ ’
, , ,
‘Wicked Problem’
, , ,

72. ‘ ’

73. UX ?

74. UX
=

75. UX ,
?
?
?
?
?
?
?
?

76. ‘ ’ ' '?

77. UX ,
?

78. https://www.uxpin.com/studio/blog/how-to-recognize-great-ux-designer/

79. !

80. joylife052@gmail.com
SK C&C | UX Labs TF |