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Brought to you by Team 8
zengyuning Zhao Yu Yau To Josh Fong Patrick Tam
Informed Customer    Uncertain Customer


No Subscription     No interest          Stay away



Pay as you go or    QUALITY              Tense
Limited Plan        oriented             Shocking


                    QUALITY              Heavy bill
Unlimited Plan
                    oriented             Busy finger




                   SMARTONE
Informed Customer    Uncertain Customer


No Subscription     No interest          Stay away



Pay as you go or    QUALITY              Tense
Limited Plan        oriented             Shocking


                    QUALITY              Heavy bill
Unlimited Plan
                    oriented             Busy finger




                   SMARTONE
Informed Customer    Uncertain Customer


No Subscription     No interest          Stay away



Pay as you go or    QUALITY              Tense
Limited Plan        oriented             Shocking


                    QUALITY              Heavy bill
Unlimited Plan
                    oriented             Busy finger




                   SMARTONE
Informed Customer    Uncertain Customer


No Subscription     No interest          Stay away



Pay as you go or    QUALITY              Tense
Limited Plan        oriented             Shocking


                    QUALITY              Heavy bill
Unlimited Plan
                    oriented             Busy finger




                   SMARTONE
Informed Customer    Uncertain Customer


No Subscription     No interest          Stay away



Pay as you go or    QUALITY              Tense
Limited Plan        oriented             Shocking


                    QUALITY              Heavy bill
Unlimited Plan
                    oriented             Busy finger




                   SMARTONE
Informed Customer    Uncertain Customer


No Subscription     No interest          Stay away



Pay as you go or    QUALITY              Tense
Limited Plan        oriented             Shocking


                    QUALITY              Heavy bill
Unlimited Plan
                    oriented             Busy finger




                   SMARTONE
Informed Customer    Uncertain Customer


No Subscription     No interest          Stay away



Pay as you go or    QUALITY              Tense
Limited Plan        oriented             Shocking


                    QUALITY              Heavy bill
Unlimited Plan
                    oriented             Busy finger




                   SMARTONE
Informed Customer    Uncertain Customer


No Subscription     No interest          Stay away



Pay as you go or    QUALITY              Tense
Limited Plan        oriented             Shocking


                    QUALITY              Heavy bill
Unlimited Plan
                    oriented             Busy finger




                   SMARTONE
Informed Customer    Uncertain Customer


No Subscription     No interest          Stay away



Pay as you go or    QUALITY              Tense
Limited Plan        oriented             Shocking


                    QUALITY              Heavy bill
Unlimited Plan
                    oriented             Busy finger




                   SMARTONE
Informed Customer    Uncertain Customer


No Subscription     No interest          Stay away



Pay as you go or    QUALITY              Tense
Limited Plan        oriented             Shocking


                    QUALITY              Heavy bill
Unlimited Plan
                    oriented             Busy finger




                   SMARTONE
Adjustable

       WhatsApp ($10)   Facebook ($15)   myTV ($40)

                                   Unlimited Usage

   App-based monthly subscription, unlimited usage

   Encourage conservative customers to try

   Cost saving, stable monthly cost

   Minimize “unconscious” usage , improve network quality

   Improve customer experience


          EXPAND Customer Base
Total Customer
          Number

          Data Service                                              Per Customer
          Customer                                                  Revenue

          Infrastructure
          Utilization

       Smartone Performance in 2011(Service Revenue):
        ◦ 1.54million customers[1] (71% higher value postpaid
          customers)
        ◦ Per Customer Revenue : $249
       Expected Growth:
        ◦ Customer number : +35% = 2.08million
        ◦ Per Customer Revenue : $235
Source:
[1] 2010/2011 Smartone Annual Result
http://www.smartoneholdings.com/about/investor/results/english/e_
1011annual_announce.pdf
TERMINAL                 CONTENT
  Tablet                 Application
Smartphone                Website
              MOBILITY




             CHANNEL
           SMARTONE
                               PARTNERSHIP
Basic




Advanced




                   Premium
Basic




Advanced




                           Premium




       Customer focused
Basic




Advanced




                                 Premium




       Customer focused
              Interests targeting
Basic




Advanced




                                Premium




       Customer focused
              Interests targeting
                          Less work, more play
Basic




Advanced




                                 Premium




       Customer focused
              Interests targeting
                          Less work, more play

                                  Stay on top of what’s trending
Apps Developer




Apps Developer

                              customers
           Apps Developer
Apps Developer




Apps Developer

                                 customers
           Apps Developer



    Drive developers’ success
Apps Developer




Apps Developer

                                          customers
           Apps Developer



    Drive developers’ success
    Right apps for the right customers
Apps Developer




Apps Developer

                                                  customers
           Apps Developer



    Drive developers’ success
    Right apps for the right customers
    Focus on building apps, focus on customers
Apps Developer




Apps Developer

                                                  customers
           Apps Developer



    Drive developers’ success
    Right apps for the right customers
    Focus on building apps, focus on customers
    Customers – Developers win-win
Apps Developer




Apps Developer

                                                      customers
           Apps Developer



    Drive developers’ success
    Right apps for the right customers
    Focus on building apps, focus on customers
    Customers – Developers win-win
                                        We know our customers
Apps Developer




Apps Developer

                                                      customers
           Apps Developer



    Drive developers’ success
    Right apps for the right customers
    Focus on building apps, focus on customers
    Customers – Developers win-win
                                        We know our customers
                                        Superior service
Apps Developer




Apps Developer

                                                       customers
           Apps Developer



    Drive developers’ success
    Right apps for the right customers
    Focus on building apps, focus on customers
    Customers – Developers win-win
                                        We know our customers
                                        Superior service
                                        A platform for future growth
Reseller

                           Browser
          SMS, BILL




                          Telemarketer   Customer



Wallpaper/Magazine




                      TV Advertisement
       Low cost strategy : using the
        existing contact channel
   Initial capital requirement – HKD2M
   Over 7M 3G mobile users in HK and the
    population is growing annually
   Projected to attract around 100K 3G mobile
    users in the first 6 months with average
    subscription amount of HKD100 quarterly
   Projected growth rate will be ranging from 5%
    to 25% in the first 5 years
   Positive cash flow after 6 months
   Projected return of total HKD200M in 5 years
   5-member management team
    ◦   Yau To      - CEO
    ◦   Patrick Tam - Chief Financial Officer
    ◦   Zengyuning – VP Sales and Marketing
    ◦   Zhao Yu     - VP Product Management
    ◦   Josh Fong - VP Engineering

   Market research is ongoing

   Specification for application distribution and channel categorization
    platform is ready for review, system development will follow

   Negotiations with service vendors such as “What’s App”, “SimiSimi”
    in progress

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Team8 final

  • 1. Brought to you by Team 8 zengyuning Zhao Yu Yau To Josh Fong Patrick Tam
  • 2. Informed Customer Uncertain Customer No Subscription No interest Stay away Pay as you go or QUALITY Tense Limited Plan oriented Shocking QUALITY Heavy bill Unlimited Plan oriented Busy finger SMARTONE
  • 3. Informed Customer Uncertain Customer No Subscription No interest Stay away Pay as you go or QUALITY Tense Limited Plan oriented Shocking QUALITY Heavy bill Unlimited Plan oriented Busy finger SMARTONE
  • 4. Informed Customer Uncertain Customer No Subscription No interest Stay away Pay as you go or QUALITY Tense Limited Plan oriented Shocking QUALITY Heavy bill Unlimited Plan oriented Busy finger SMARTONE
  • 5. Informed Customer Uncertain Customer No Subscription No interest Stay away Pay as you go or QUALITY Tense Limited Plan oriented Shocking QUALITY Heavy bill Unlimited Plan oriented Busy finger SMARTONE
  • 6. Informed Customer Uncertain Customer No Subscription No interest Stay away Pay as you go or QUALITY Tense Limited Plan oriented Shocking QUALITY Heavy bill Unlimited Plan oriented Busy finger SMARTONE
  • 7. Informed Customer Uncertain Customer No Subscription No interest Stay away Pay as you go or QUALITY Tense Limited Plan oriented Shocking QUALITY Heavy bill Unlimited Plan oriented Busy finger SMARTONE
  • 8. Informed Customer Uncertain Customer No Subscription No interest Stay away Pay as you go or QUALITY Tense Limited Plan oriented Shocking QUALITY Heavy bill Unlimited Plan oriented Busy finger SMARTONE
  • 9. Informed Customer Uncertain Customer No Subscription No interest Stay away Pay as you go or QUALITY Tense Limited Plan oriented Shocking QUALITY Heavy bill Unlimited Plan oriented Busy finger SMARTONE
  • 10. Informed Customer Uncertain Customer No Subscription No interest Stay away Pay as you go or QUALITY Tense Limited Plan oriented Shocking QUALITY Heavy bill Unlimited Plan oriented Busy finger SMARTONE
  • 11. Informed Customer Uncertain Customer No Subscription No interest Stay away Pay as you go or QUALITY Tense Limited Plan oriented Shocking QUALITY Heavy bill Unlimited Plan oriented Busy finger SMARTONE
  • 12. Adjustable WhatsApp ($10) Facebook ($15) myTV ($40) Unlimited Usage  App-based monthly subscription, unlimited usage  Encourage conservative customers to try  Cost saving, stable monthly cost  Minimize “unconscious” usage , improve network quality  Improve customer experience EXPAND Customer Base
  • 13. Total Customer Number Data Service Per Customer Customer Revenue Infrastructure Utilization  Smartone Performance in 2011(Service Revenue): ◦ 1.54million customers[1] (71% higher value postpaid customers) ◦ Per Customer Revenue : $249  Expected Growth: ◦ Customer number : +35% = 2.08million ◦ Per Customer Revenue : $235 Source: [1] 2010/2011 Smartone Annual Result http://www.smartoneholdings.com/about/investor/results/english/e_ 1011annual_announce.pdf
  • 14. TERMINAL CONTENT Tablet Application Smartphone Website MOBILITY CHANNEL SMARTONE PARTNERSHIP
  • 15. Basic Advanced Premium
  • 16. Basic Advanced Premium  Customer focused
  • 17. Basic Advanced Premium  Customer focused  Interests targeting
  • 18. Basic Advanced Premium  Customer focused  Interests targeting  Less work, more play
  • 19. Basic Advanced Premium  Customer focused  Interests targeting  Less work, more play  Stay on top of what’s trending
  • 20. Apps Developer Apps Developer customers Apps Developer
  • 21. Apps Developer Apps Developer customers Apps Developer  Drive developers’ success
  • 22. Apps Developer Apps Developer customers Apps Developer  Drive developers’ success  Right apps for the right customers
  • 23. Apps Developer Apps Developer customers Apps Developer  Drive developers’ success  Right apps for the right customers  Focus on building apps, focus on customers
  • 24. Apps Developer Apps Developer customers Apps Developer  Drive developers’ success  Right apps for the right customers  Focus on building apps, focus on customers  Customers – Developers win-win
  • 25. Apps Developer Apps Developer customers Apps Developer  Drive developers’ success  Right apps for the right customers  Focus on building apps, focus on customers  Customers – Developers win-win  We know our customers
  • 26. Apps Developer Apps Developer customers Apps Developer  Drive developers’ success  Right apps for the right customers  Focus on building apps, focus on customers  Customers – Developers win-win  We know our customers  Superior service
  • 27. Apps Developer Apps Developer customers Apps Developer  Drive developers’ success  Right apps for the right customers  Focus on building apps, focus on customers  Customers – Developers win-win  We know our customers  Superior service  A platform for future growth
  • 28. Reseller Browser SMS, BILL Telemarketer Customer Wallpaper/Magazine TV Advertisement  Low cost strategy : using the existing contact channel
  • 29. Initial capital requirement – HKD2M  Over 7M 3G mobile users in HK and the population is growing annually  Projected to attract around 100K 3G mobile users in the first 6 months with average subscription amount of HKD100 quarterly  Projected growth rate will be ranging from 5% to 25% in the first 5 years  Positive cash flow after 6 months  Projected return of total HKD200M in 5 years
  • 30. 5-member management team ◦ Yau To - CEO ◦ Patrick Tam - Chief Financial Officer ◦ Zengyuning – VP Sales and Marketing ◦ Zhao Yu - VP Product Management ◦ Josh Fong - VP Engineering  Market research is ongoing  Specification for application distribution and channel categorization platform is ready for review, system development will follow  Negotiations with service vendors such as “What’s App”, “SimiSimi” in progress