This document contains 25 multiple choice questions about training and development topics such as types of training programs, needs analysis techniques, on-the-job training methods, the steps in training, evaluating training effectiveness, management development methods, career planning, performance management, and performance appraisal techniques. The questions cover foundational concepts, methods, and processes related to human resource development.

1. 1. Which of the following training programs is most likely to be
provided by the training staff, line managers and co-workers
1.
On-the-Job Training
2.
Orientation Training
3.
Diversity Training
4.
Management Development
1 points
QUESTION 2
1. Which one of the following is an effective way to conduct a
needs analysis?
1.
Survey top leadership on organizational needs.
2.
Train employees to use technology more productively.
3.
Get feedback from managers in identifying problems and
concerns.
4.
Apply the rules and regulations on discrimination to the training
process.
1 points
QUESTION 3

2. 1. Which one of the following is a form of on-the-job (OJT)
training?
1.
Job Enlargement
2.
Job Enrichment
3.
Job Rotation
4.
Realistic Job Preview
1 points
QUESTION 4
1. The four steps of training in ordinary sequence are
1.
benchmarking, course development, needs assessment and
feedback.
2.
needs assessment, benchmarking, course development and
evaluation.
3.
needs assessment, course development, delivery and evaluation.
4.
benchmarking, course development, feedback and delivery.
1 points
QUESTION 5
1. The longest and most difficult method for evaluating training
effectiveness is

3. 1.
surveying participants about their satisfaction with the training
program.
2.
identifying exactly what knowledge and skills participants
learned in the training.
3.
measuring participants' changes in behavior on the job.
4.
determining trainees' achievement of objectives and
contributions to the organization.
1 points
QUESTION 6
1. Management development is intended for
1.
entry level employees.
2.
executives and vice presidents.
3.
professional level employees.
4.
older minority employees.
1 points
QUESTION 7
1. Which one of the following is used in management
development programs?
1.
A Management Inventory

4. 2.
A Job Analysis
3.
A Career Development Plan
4.
On-the-Job Training
1 points
QUESTION 8
1. Mentoring and coaching are
1.
training methods for solving problems.
2.
comparable to psychological counseling.
3.
included in employee assistance programs.
4.
development approaches emphasizing one-to-one learning.
1 points
QUESTION 9
1. The management development method designed to give an
individual broad experience through exposure to many different
areas of the organization without ultimate accountability is
called
1.
understudy assignments.
2.
job rotation.

5. 3.
web-based training.
4.
classroom training.
1 points
QUESTION 10
1. Which one of the following management development
methods simulates a realistic situation that involves decision-
making on a daily basis?
1.
Classroom training.
2.
In-Basket technique.
3.
Case studies.
4.
Web-based training.
1 points
QUESTION 11
1. Which one of the following provides a setting of a company
and its environment that requires teams of players to make
decisions involving company operations in competition with
other teams?
1.
In-Baskedt Technique
2.
Adventure Learning

6. 3.
Business Simulations
4.
Succession Planning
1 points
QUESTION 12
1. Which one of the following is a method using trained
observers to evaluate various personality traits of participants
based on the performance in specially chosen exercises?
1.
Assessment Centers
2.
Career Centers
3.
Understudy Assignments
4.
Adventure Learning
1 points
QUESTION 13
1. The correct sequence of phases in organizational
development is
1.
evaluation, strategy planning, education and diagnosis.
2.
education, strategy planning, diagnosis and evaluation.
3.
strategy planning, diagnosis, evaluation and education.

7. 4.
diagnosis, strategy planning, education and evaluation.
1 points
QUESTION 14
1. Which one of the following looks at careers through the eyes
of individual employee?
1.
Career development.
2.
Career planning.
3.
Organizational development.
4.
Organizational planning.
1 points
QUESTION 15
1. Which one of the following addresses the specifics of
progressing from one job to another in the organization?
1.
Career self-management.
2.
Succession planning.
3.
Career pathing.
4.
Management development.
1 points
QUESTION 16

8. 1. The point in a career when the likelihood of additional
hierarchical promotion is very low is identified as
1.
career pathing.
2.
a career plateau.
3.
a career-related myth.
4.
outplacement.
1 points
QUESTION 17
1. Which one of the following is most true about performance
management systems?
1.
Any kind of a performance appraisal is better than no
performance appraisal.
2.
Supervisors need little training in how to conduct effective
performance appraisals.
3.
HR departments develop the systems while managers implement
the practice.
4.
Performance appraisals need not follow EEO guidelines
required for employee selection.
1 points
QUESTION 18

9. 1. Performance appraisal
1.
involves only the relationship between employee and supervisor
or manager.
2.
affects nearly all of the human resource management functions.
3.
is frequently used by employees in career planning and
development.
4.
is of more value at lower levels than higher levels in an
organization.
1 points
QUESTION 19
1. Which one of the following is directly related to an appraisal
of an employee’s achievement of goals
1.
Traits such as attitude and initiative.
2.
Behaviors such as leadership role and teamwork.
3.
Possession of technical knowledge and skills.
4.
Management by objectives.
1 points
QUESTION 20
1. The person with primary responsibility for conducting a
performance appraisal is the –

10. 1.
immediate supervisor of an employee.
2.
edmployee's peers and colleagues.
3.
subordinates of the employee.
4.
company management using customer feedback.
1 points
QUESTION 21
1. BARS are based upon
1.
work standards.
2.
job-related and personal characteristics.
3.
specific behavioral anchors.
4.
comparisons with the performance of other employees.
1 points
QUESTION 22
1. Which one of the following requires that the evaluation
describe an employee’s performance in written narrative form?
1.
Critical Incident Appraisal
2.

11. Checklist
3.
Forced Choice Rating
4.
Behaviorally Anchored Rating Scales
1 points
QUESTION 23
1. Which appraisal method requires the rater to compare the
performance of employees and place a certain percentage of
employees at various performance levels?
1.
Alternation Ranking
2.
Forced Distribution
3.
Paired Comparison Ranking
4.
Forced Choice Rating
1 points
QUESTION 24
1. Evaluating employee performance based on a single
prominent characteristic that influences the rater’s judgment on
each separate item in the performance appraisal is identified as
–
1.
the halo effect.
2.
leniency.

12. 3.
central tendency.
4.
stereotyping.
1 points
QUESTION 25
1. Which one of the following is used most frequently for
production employees as a form of goal setting?
1.
Central tendency.
2.
Halo effect.
3.
Recency.
4.
Work standards.