Is your training paying dividends: employee development, behavioral change, and or better leadership? Smart CEOs realize that organizational success really begins and ends with the employees’ development that supports day-to-day actions that sustain organizational success. Today, due to the Internet and the ability to conduct evaluations, online surveys, multi-rater 360˚ feedback, webinar training, and live streaming, programed learning modules create formats for on-going talent and training development. So many opportunities, so little behavioral change! Why isn’t training working?
7 Steps to Create a Competency-Based Training Program | Webinar 02.10.16BizLibrary
In this webinar, you will learn a straightforward seven step process any organization can use to implement competency-based training starting today.
www.bizlibrary.com
Success Beyond a Test: The Importance of Application in Performance ImprovementBizLibrary
Leadership came to you with a request for training. You organized a training session where the employees seemed to have learned something. You received positive feedback, and you sent them a post-training quiz. Job well done, right?
Not exactly. A study from Robert O. Brinkerhoff found that we spend only 15 percent of our current training resources on the actual on-the-job application that a training event independently yields. We spend the majority on the design, development and delivery. That means we spend more time designing what the training will look like than evaluating how the training is helping our employees in their job roles day-to-day.
This interactive webinar, brought to you by BizLibrary, will provide easy-to-understand insights on:
- What you should do before training begins to assist with measurement
- Ways to drive behavior change post-training
- Diverse post-training tools and methods of measuring behavior
Re-evaluating Your Organization's Skill Gaps BizLibrary
Many companies have fallen victim to the ominous skills gap – but only because it’s easier to place blame somewhere else than to address the issue head on. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are leading to skill gaps? Has a formal assessment been done to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce?
Join Katie Miller from BizLibrary in this SHRM webcast to re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently. In this webinar, you will learn:
- The factors that could be contributing to your skill gaps, and how to find and address the root causes
- How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations
- How to start uncovering your organization’s skill gaps with a formal assessment
- How to use modern training methods to bridge skill gaps by upskilling your workforce
Essentials of Building a culture of feedback - pulse surveyXoxoday
A complete guide explaining the Importance of Feedback in the growth of Organisation. How employees pulse surveys and feedback helps to decrease employee turnover and to increase employee engagement.
How to Gain and Retain Employees with Training and DevelopmentBizLibrary
In this webinar we’ll discuss 5 best practices with training and development to gain and retain your employees, including:
Develop leadership skills of your managers
Clearly define expectations
Ensure training goals are aligned with company objectives
How to deliver training based on your employees’ preferences
Recognize and reward
www.bizlibrary.com
Onboard, not Overboard: How to Use Training to Drive New Hire ProductivityBizLibrary
With the economy turning around, many growing companies are starting to recruit talented new employees. That means a lot of first days on the job and a lot of time and money to spend while new employees get up to speed. What if you could lessen the time it takes for an employee to reach his or her full potential?
According to a study by Aberdeen Group, effective on-boarding improves retention rates by 52 percent, time to productivity by 60 percent and overall customer satisfaction by 53 percent.
We’ve identified five ways to accelerate the time it takes to get a new employee up to speed.
7 Steps to Create a Competency-Based Training Program | Webinar 02.10.16BizLibrary
In this webinar, you will learn a straightforward seven step process any organization can use to implement competency-based training starting today.
www.bizlibrary.com
Success Beyond a Test: The Importance of Application in Performance ImprovementBizLibrary
Leadership came to you with a request for training. You organized a training session where the employees seemed to have learned something. You received positive feedback, and you sent them a post-training quiz. Job well done, right?
Not exactly. A study from Robert O. Brinkerhoff found that we spend only 15 percent of our current training resources on the actual on-the-job application that a training event independently yields. We spend the majority on the design, development and delivery. That means we spend more time designing what the training will look like than evaluating how the training is helping our employees in their job roles day-to-day.
This interactive webinar, brought to you by BizLibrary, will provide easy-to-understand insights on:
- What you should do before training begins to assist with measurement
- Ways to drive behavior change post-training
- Diverse post-training tools and methods of measuring behavior
Re-evaluating Your Organization's Skill Gaps BizLibrary
Many companies have fallen victim to the ominous skills gap – but only because it’s easier to place blame somewhere else than to address the issue head on. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are leading to skill gaps? Has a formal assessment been done to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce?
Join Katie Miller from BizLibrary in this SHRM webcast to re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently. In this webinar, you will learn:
- The factors that could be contributing to your skill gaps, and how to find and address the root causes
- How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations
- How to start uncovering your organization’s skill gaps with a formal assessment
- How to use modern training methods to bridge skill gaps by upskilling your workforce
Essentials of Building a culture of feedback - pulse surveyXoxoday
A complete guide explaining the Importance of Feedback in the growth of Organisation. How employees pulse surveys and feedback helps to decrease employee turnover and to increase employee engagement.
How to Gain and Retain Employees with Training and DevelopmentBizLibrary
In this webinar we’ll discuss 5 best practices with training and development to gain and retain your employees, including:
Develop leadership skills of your managers
Clearly define expectations
Ensure training goals are aligned with company objectives
How to deliver training based on your employees’ preferences
Recognize and reward
www.bizlibrary.com
Onboard, not Overboard: How to Use Training to Drive New Hire ProductivityBizLibrary
With the economy turning around, many growing companies are starting to recruit talented new employees. That means a lot of first days on the job and a lot of time and money to spend while new employees get up to speed. What if you could lessen the time it takes for an employee to reach his or her full potential?
According to a study by Aberdeen Group, effective on-boarding improves retention rates by 52 percent, time to productivity by 60 percent and overall customer satisfaction by 53 percent.
We’ve identified five ways to accelerate the time it takes to get a new employee up to speed.
In coming years, we are likely to experience
an increased demand for
professional coaching as more people
and employers become aware of
the fact that performance gaps may
not necessarily be addressed through
more training
Discover the Real Causes of Your Low Employee EngagementBizLibrary
Employee engagement has become a global dilemma that has cost companies billions of dollars due to lack of profit and productivity. One of the reasons this dilemma has grown so much is because many companies confuse “engagement” with “satisfaction.” While there is some overlap between the two, most employee engagement initiatives don’t get to the real root causes of disengagement issues, so they never see the results they want.
Let's start back at square one and analyze each piece that is needed to solve this giant puzzle of an organization’s employee engagement.
You’ll learn:
- How the different mindsets of engaged, not-engaged and actively disengaged employees impact their coworkers and the organization
- A few strategic models that structure the factors that will be needed to improve engagement
- Why employee engagement should be viewed as a symptom and not a cause of an organization’s troubles
- How to uncover the correlation between your company’s business challenges and low employee engagement
Employee retention is a critical issue facing today's organizations, and the competition for talented people is tougher than it has ever been! Replacing an employee can cost your company money, but more importantly, it costs time. Join BizLibrary and learn how to keep your best employees while gaining new talent with these five best practices:
- Develop the leadership skills of your managers
- Clearly define expectations
- Ensure training goals are aligned with company objectives
- Deliver training based on your employees' preferences
- Recognize and reward
Attendees will learn:
-How to maximize employee retention despite challenges
-Key training and development best practice that are easy to -implement to increase employee retention
-How to attract top talent
How HR Can Balance Compliance Vision and the Employee ExperienceBizLibrary
Gratitude is a rare thing to receive in human resources. Traditionally, HR’s role in many organizations was to do their best to keep up with paperwork and other tactical requirements of compliance issues, leading employees to see HR as disciplinarians and leadership to see HR as an obstacle to overcome.
But now that HR has the technological bandwidth to handle these compliance tasks, employees and leaders are expecting more. HR has to strike a balance between three competing roles: employee advocate, strategic partner, and compliance facilitator. The workforce continues to put emphasis on wanting to work for companies that will invest in their professional development, and companies are constantly in a battle for top talent. This puts HR in a unique position—they become the bridge between their leadership’s vision and the employee experience, doing their best to protect the organization and support everyone’s future in it. The new HR professional can’t just react to issues—they need the knowledge and tools to become a strategic resource for their organizations.
Join Libby Mullen from BizLibrary and Cassie Whitlock from BambooHR as they discuss how HR professionals can balance the demands of legal, leadership, and employee concerns. We’ll cover four key facets where HR’s efforts will be the key factor in producing desirable results, like increased employee engagement, higher productivity, and strong company culture. With this new mindset, HR will finally have the time, know-how, and buy-in to focus on the human side of human resources.
During this webinar, we will discuss:
How HR professionals can break free of stereotypes and become strategic partners within their organizations.
Four areas of your organization that can generate higher profits and happier employees when HR is viewed as an employee advocate.
The benefits of HR being able to hand over the torch to managers when it comes to giving individuals feedback and recognition.
The overall positive effect this transformation of the HR role can have on an entire organization and how to get your organization on board.
Corporate training isn’t always a cure-all for every company problem. Learn the myths and facts behind improving workplace performance with corporate training.
Stop Waiting for Your Invitation: Drive Growth and Engage Strategically TodayBizLibrary
Enterprise growth requires executive leadership involvement when it comes to changing the culture, focus, or services an organization offers. To be successful, the growth strategy must focus on many things at once, including people. Every aspect of the organization has to work together, and here’s where HR’s role is crucial. Whether it’s a new product, or a shift in competitive focus, HR is intrinsic to helping the company stay competitive. HR’s role in driving the success of the organization includes a number of factors. HR must ensure the administrative function of the organization are handled, but must focus attention on the important role of sharing the culture and vision of the organization. Internal and external relationships will help shape the HR function, as well as your career.In order to drive enterprise growth and achieve optimal business results, HR and the leadership team must get on the same page and keep communications open. But, how can you do this? We will share proven tips and tricks to being a strategic executive who is action oriented and tech-savvy. We do this by defining a 5 step process to join the leadership team and have the career of your dreams today!
www.bizlibrary.com
Onboard, Not Overboard: 5 Ways to Accelerate New Hire TrainingBizLibrary
With the economy turning around, many growing companies are starting to recruit talented new employees. That means a lot of first days on the job and a lot of time and money to spend while new employees get up to speed. What if you could lessen the time it takes for an employee to reach his or her full potential?
According to a study by Aberdeen Group, effective on-boarding improves retention rates by 52%, time to productivity by 60% and overall customer satisfaction by 53%.
In this webinar, we’ll discuss five ways to accelerate the time it takes to get a new employee up to speed, which includes:
- Planning ahead
- Integrating company goals and culture
- Outlining expectations, goals and success criteria
- Utilizing technology and online training
- Involving managers
How to Gain Leadership Buy-In for Your Training ProgramBizLibrary
Leadership support is critical to the success of a training program, but many are challenged in building that bridge and actually gaining the support that is necessary.
In this session, we’ll cover why leadership buy in is critical and introduce a 10 step program to make it happen. You’ll walk away with ideas, guides and action plans to implement.
This session is perfect for anyone just starting out or struggling to make the leap.
The AoEC offers you effective and highly accredited coach training at all levels, whether you are completely new to coaching, or wish to deepen and broaden your skills to an advanced or master practitioner level.
Our introductory course provides a first step into executive coaching and is the gateway to our suite of accredited development programmes.
Career Path by TalentGuard transforms how employee development is managed in the work environment. Employees are looking at careers in new ways. For them, it has become less about ascending methodically from job to job within a single company until the corner office is theirs. Instead of climbing the corporate career ladder — vertical and inflexible — employees are navigating career lattices. Career lattices provide strategic insight into lateral, upward and downward career paths.
Today, employees feel stumped, bored, and frustrated in their current positions, likely because they’re craving change, growth and development. It’s becoming easier and easier for people to change jobs, especially considering the growth of online job boards and company careers pages, which make it less cumbersome to both find opportunities and pursue them.
When this problem is left unresolved, companies will face major turnover and job satisfaction issues, forcing them to look externally for employees that fit their experience and competency requirements. For many companies, a constantly in-flux workforce has become a daily challenge of doing business. This trend is due in part to companies either placing an insufficient emphasis on supporting the professional development of their employees or simply lacking the skills and expertise to do so. Investing more time and energy into recruiting, holding onto, and developing their best employees can be unexpectedly complicated. Yet, it would be highly beneficial for companies to develop their existing employees in order to create a steady source of highly qualified talent from within.
Career pathing resolves these issues through a structured, communicated and holistic development plan to help employees visualize their career growth within the company. In companies that organize themselves this way, employees are better equipped to:
Enhance career progress
Identify and pursue employment opportunities within the company
Excel through aligned learning and development
Receive coaching and mentoring from managerial, HR and business leaders
Without active career planning, employees will be much more likely to see their best opportunities as lying elsewhere and leave for competitors in pursuit of their self-interest. Career planning assistance programs are not reserved for thriving, expanding companies with a wealth of resources to devote to human resource initiatives. Rather, career pathing is for every organization, whether it is flat, single-location or, multinational, whether in the high-tech, government, consumer packaged goods sectors, or any other industry. Keeping employees motivated, positive, and productive during stressful times is not easy, but actively providing career guidance can help maintain morale and reinforce a sense of loyalty when it’s needed most.
5 Ways to Unlock the Hidden Value in Your Emerging Leaders BizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Unfortunately, most employers don’t have strategic-level initiatives in place to capture and retain the knowledge that's about to leave, and they don't have replacement talent ready to step into leadership as these roles open up.
Employers also feel they can't engage and retain early career talent long enough to fill leadership roles…but what if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this webinar you'll learn:
- 5 best practices to unlock the hidden value in your emerging leaders
- The business impact of investing in your current talent
- How to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others
Assessments That Deliver Results: Aligning Compliance With StrategyBizLibrary
Assessing your HR function can be a painful and time draining task... but it doesn't have to be.
You may spend countless hours focused on compliance and at the end of the day, what have you really learned? The key to a productive assessment is to outline meaningful goals and publicize your expected deliverables to leadership.
The assessment process can be used to create internal relationships and move your HR career forward. A customized process can help align assesments with strategic goals, allowing you to create meaningful new initiatives on the findings.
Creation of action plans that address the concerns of top stakeholders is critical to a successful program, as is selling the initiatives within the organization.
In this webinar, you'll learn:
The true value of an HR assessment
How to align assessments with your organizational strategic plan
How to build connections with other leaders in your organization
An action plan to ensure your assessment has internal value
How to deal with compliance issues uncovered during the assessment
http://odofwny.wordpress.com/
The term coaching can mean different things in different contexts. In this meeting, we’ll discuss coaching as a development tool whereby a coach helps a leader move from their current state to a desired state. In this context, coaching follows a different model than training, mentoring, or giving feedback.
6 Ways to Improve Employee Engagement and Create a Culture of LearningBizLibrary
Relationships at work aren’t always easy. And no, we don’t mean office romance. When you hire a new employee – it’s a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.
So, how can we nurture our relationships and create a learning culture that is engaged and committed to learning?
Key Learning Objectives:
What is employee engagement and why it’s important
Key characteristics of an engaged learning culture
What can we do to improve employee engagement?
Key managerial competencies and challenges
Strategic employee development for slide shareCraig Juengling
Developing your employees and retaining top talent are imperatives to drive employee engagement and thrive in today's increasing competitive business environment. This slide deck has been presented to many HR professionals as a way to rethink the process of strategically developing your employees. You will understand why it is important, how to identify the competencies required for success, and then learn many ways to develop your employees... strategically.
Public and in-house workshop led by Jim Clemmer. Next public session in Toronto January 15, 2019. Full details and registration http://www.clemmergroup.com/events/leadership-coaching-workshops/
Highly renowned companies are realizing the effectiveness of coaching in achieving their goals. Major corporations from a variety of sectors, including IBM, Nike, Verizon and Coca-Cola Enterprises, have turned to coaching to increase employee satisfaction, improve output and strengthen their bottom lines. Learn more at coachfederation.org.
Developing and sustaining effective employees is the job of every boss, those who do what is in the best interest of the organization, is critical to that organization’s success.
In coming years, we are likely to experience
an increased demand for
professional coaching as more people
and employers become aware of
the fact that performance gaps may
not necessarily be addressed through
more training
Discover the Real Causes of Your Low Employee EngagementBizLibrary
Employee engagement has become a global dilemma that has cost companies billions of dollars due to lack of profit and productivity. One of the reasons this dilemma has grown so much is because many companies confuse “engagement” with “satisfaction.” While there is some overlap between the two, most employee engagement initiatives don’t get to the real root causes of disengagement issues, so they never see the results they want.
Let's start back at square one and analyze each piece that is needed to solve this giant puzzle of an organization’s employee engagement.
You’ll learn:
- How the different mindsets of engaged, not-engaged and actively disengaged employees impact their coworkers and the organization
- A few strategic models that structure the factors that will be needed to improve engagement
- Why employee engagement should be viewed as a symptom and not a cause of an organization’s troubles
- How to uncover the correlation between your company’s business challenges and low employee engagement
Employee retention is a critical issue facing today's organizations, and the competition for talented people is tougher than it has ever been! Replacing an employee can cost your company money, but more importantly, it costs time. Join BizLibrary and learn how to keep your best employees while gaining new talent with these five best practices:
- Develop the leadership skills of your managers
- Clearly define expectations
- Ensure training goals are aligned with company objectives
- Deliver training based on your employees' preferences
- Recognize and reward
Attendees will learn:
-How to maximize employee retention despite challenges
-Key training and development best practice that are easy to -implement to increase employee retention
-How to attract top talent
How HR Can Balance Compliance Vision and the Employee ExperienceBizLibrary
Gratitude is a rare thing to receive in human resources. Traditionally, HR’s role in many organizations was to do their best to keep up with paperwork and other tactical requirements of compliance issues, leading employees to see HR as disciplinarians and leadership to see HR as an obstacle to overcome.
But now that HR has the technological bandwidth to handle these compliance tasks, employees and leaders are expecting more. HR has to strike a balance between three competing roles: employee advocate, strategic partner, and compliance facilitator. The workforce continues to put emphasis on wanting to work for companies that will invest in their professional development, and companies are constantly in a battle for top talent. This puts HR in a unique position—they become the bridge between their leadership’s vision and the employee experience, doing their best to protect the organization and support everyone’s future in it. The new HR professional can’t just react to issues—they need the knowledge and tools to become a strategic resource for their organizations.
Join Libby Mullen from BizLibrary and Cassie Whitlock from BambooHR as they discuss how HR professionals can balance the demands of legal, leadership, and employee concerns. We’ll cover four key facets where HR’s efforts will be the key factor in producing desirable results, like increased employee engagement, higher productivity, and strong company culture. With this new mindset, HR will finally have the time, know-how, and buy-in to focus on the human side of human resources.
During this webinar, we will discuss:
How HR professionals can break free of stereotypes and become strategic partners within their organizations.
Four areas of your organization that can generate higher profits and happier employees when HR is viewed as an employee advocate.
The benefits of HR being able to hand over the torch to managers when it comes to giving individuals feedback and recognition.
The overall positive effect this transformation of the HR role can have on an entire organization and how to get your organization on board.
Corporate training isn’t always a cure-all for every company problem. Learn the myths and facts behind improving workplace performance with corporate training.
Stop Waiting for Your Invitation: Drive Growth and Engage Strategically TodayBizLibrary
Enterprise growth requires executive leadership involvement when it comes to changing the culture, focus, or services an organization offers. To be successful, the growth strategy must focus on many things at once, including people. Every aspect of the organization has to work together, and here’s where HR’s role is crucial. Whether it’s a new product, or a shift in competitive focus, HR is intrinsic to helping the company stay competitive. HR’s role in driving the success of the organization includes a number of factors. HR must ensure the administrative function of the organization are handled, but must focus attention on the important role of sharing the culture and vision of the organization. Internal and external relationships will help shape the HR function, as well as your career.In order to drive enterprise growth and achieve optimal business results, HR and the leadership team must get on the same page and keep communications open. But, how can you do this? We will share proven tips and tricks to being a strategic executive who is action oriented and tech-savvy. We do this by defining a 5 step process to join the leadership team and have the career of your dreams today!
www.bizlibrary.com
Onboard, Not Overboard: 5 Ways to Accelerate New Hire TrainingBizLibrary
With the economy turning around, many growing companies are starting to recruit talented new employees. That means a lot of first days on the job and a lot of time and money to spend while new employees get up to speed. What if you could lessen the time it takes for an employee to reach his or her full potential?
According to a study by Aberdeen Group, effective on-boarding improves retention rates by 52%, time to productivity by 60% and overall customer satisfaction by 53%.
In this webinar, we’ll discuss five ways to accelerate the time it takes to get a new employee up to speed, which includes:
- Planning ahead
- Integrating company goals and culture
- Outlining expectations, goals and success criteria
- Utilizing technology and online training
- Involving managers
How to Gain Leadership Buy-In for Your Training ProgramBizLibrary
Leadership support is critical to the success of a training program, but many are challenged in building that bridge and actually gaining the support that is necessary.
In this session, we’ll cover why leadership buy in is critical and introduce a 10 step program to make it happen. You’ll walk away with ideas, guides and action plans to implement.
This session is perfect for anyone just starting out or struggling to make the leap.
The AoEC offers you effective and highly accredited coach training at all levels, whether you are completely new to coaching, or wish to deepen and broaden your skills to an advanced or master practitioner level.
Our introductory course provides a first step into executive coaching and is the gateway to our suite of accredited development programmes.
Career Path by TalentGuard transforms how employee development is managed in the work environment. Employees are looking at careers in new ways. For them, it has become less about ascending methodically from job to job within a single company until the corner office is theirs. Instead of climbing the corporate career ladder — vertical and inflexible — employees are navigating career lattices. Career lattices provide strategic insight into lateral, upward and downward career paths.
Today, employees feel stumped, bored, and frustrated in their current positions, likely because they’re craving change, growth and development. It’s becoming easier and easier for people to change jobs, especially considering the growth of online job boards and company careers pages, which make it less cumbersome to both find opportunities and pursue them.
When this problem is left unresolved, companies will face major turnover and job satisfaction issues, forcing them to look externally for employees that fit their experience and competency requirements. For many companies, a constantly in-flux workforce has become a daily challenge of doing business. This trend is due in part to companies either placing an insufficient emphasis on supporting the professional development of their employees or simply lacking the skills and expertise to do so. Investing more time and energy into recruiting, holding onto, and developing their best employees can be unexpectedly complicated. Yet, it would be highly beneficial for companies to develop their existing employees in order to create a steady source of highly qualified talent from within.
Career pathing resolves these issues through a structured, communicated and holistic development plan to help employees visualize their career growth within the company. In companies that organize themselves this way, employees are better equipped to:
Enhance career progress
Identify and pursue employment opportunities within the company
Excel through aligned learning and development
Receive coaching and mentoring from managerial, HR and business leaders
Without active career planning, employees will be much more likely to see their best opportunities as lying elsewhere and leave for competitors in pursuit of their self-interest. Career planning assistance programs are not reserved for thriving, expanding companies with a wealth of resources to devote to human resource initiatives. Rather, career pathing is for every organization, whether it is flat, single-location or, multinational, whether in the high-tech, government, consumer packaged goods sectors, or any other industry. Keeping employees motivated, positive, and productive during stressful times is not easy, but actively providing career guidance can help maintain morale and reinforce a sense of loyalty when it’s needed most.
5 Ways to Unlock the Hidden Value in Your Emerging Leaders BizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Unfortunately, most employers don’t have strategic-level initiatives in place to capture and retain the knowledge that's about to leave, and they don't have replacement talent ready to step into leadership as these roles open up.
Employers also feel they can't engage and retain early career talent long enough to fill leadership roles…but what if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this webinar you'll learn:
- 5 best practices to unlock the hidden value in your emerging leaders
- The business impact of investing in your current talent
- How to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others
Assessments That Deliver Results: Aligning Compliance With StrategyBizLibrary
Assessing your HR function can be a painful and time draining task... but it doesn't have to be.
You may spend countless hours focused on compliance and at the end of the day, what have you really learned? The key to a productive assessment is to outline meaningful goals and publicize your expected deliverables to leadership.
The assessment process can be used to create internal relationships and move your HR career forward. A customized process can help align assesments with strategic goals, allowing you to create meaningful new initiatives on the findings.
Creation of action plans that address the concerns of top stakeholders is critical to a successful program, as is selling the initiatives within the organization.
In this webinar, you'll learn:
The true value of an HR assessment
How to align assessments with your organizational strategic plan
How to build connections with other leaders in your organization
An action plan to ensure your assessment has internal value
How to deal with compliance issues uncovered during the assessment
http://odofwny.wordpress.com/
The term coaching can mean different things in different contexts. In this meeting, we’ll discuss coaching as a development tool whereby a coach helps a leader move from their current state to a desired state. In this context, coaching follows a different model than training, mentoring, or giving feedback.
6 Ways to Improve Employee Engagement and Create a Culture of LearningBizLibrary
Relationships at work aren’t always easy. And no, we don’t mean office romance. When you hire a new employee – it’s a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.
So, how can we nurture our relationships and create a learning culture that is engaged and committed to learning?
Key Learning Objectives:
What is employee engagement and why it’s important
Key characteristics of an engaged learning culture
What can we do to improve employee engagement?
Key managerial competencies and challenges
Strategic employee development for slide shareCraig Juengling
Developing your employees and retaining top talent are imperatives to drive employee engagement and thrive in today's increasing competitive business environment. This slide deck has been presented to many HR professionals as a way to rethink the process of strategically developing your employees. You will understand why it is important, how to identify the competencies required for success, and then learn many ways to develop your employees... strategically.
Public and in-house workshop led by Jim Clemmer. Next public session in Toronto January 15, 2019. Full details and registration http://www.clemmergroup.com/events/leadership-coaching-workshops/
Highly renowned companies are realizing the effectiveness of coaching in achieving their goals. Major corporations from a variety of sectors, including IBM, Nike, Verizon and Coca-Cola Enterprises, have turned to coaching to increase employee satisfaction, improve output and strengthen their bottom lines. Learn more at coachfederation.org.
Developing and sustaining effective employees is the job of every boss, those who do what is in the best interest of the organization, is critical to that organization’s success.
Meetings, meetings everywhere but not an agenda to be found! (Gatto, 2016)
Ahh, Meetings: the great alternative to work. As conventional wisdom goes, if you want to be busy, do nothing, produce little to nothing, and yet get paid, set up and attend meetings.
Conheça o sistema de apresentação e colaboração sem fio da Barco, o ClickShare. E saiba como transformar uma simples reunião em um verdadeiro show de conteúdo e interação.
7 Important Corporate Training Topics for Success in the Business World.pdfHRMC Matrix
Corporate training topics are very much important things which should be selected very carefully. Corporate training is a vital aspect of any successful business. It helps employees develop the skills and knowledge needed to meet the demands of their job, as well as providing an opportunity for growth and career advancement of the employees.
This PowerPoint presentation, titled "HR for Non HR: Learning & Development (L&D)," is designed to provide non-HR professionals with an understanding of the significance and components of L&D in the workplace. The deck covers topics such as the importance of acquiring new skills, the ongoing process of enhancing individual and organizational performance, and key facts highlighting the value of L&D. It also delves into the components of learning and development, including learning, development, training, and education. The presentation emphasizes the need for organizations to prioritize L&D to foster a culture of continuous learning, innovation, and adaptability.
Training and development is essential to the success of any organization. Founder and President of Performance ReNEW, Natasha Bowman, JD, SPHR has developed a robust training curriculum that will add value to any existing or new leadership development program.
What is an Indecisive Leader? What do leaders do that make them indecisive? Do indecisive leaders know they are indecisive or is it their style of leading? Indecisiveness is the inability or reluctance to make decisions in general or to come to a decision about something in particular thereby producing no clear results. What causes a leader to be indecisive, not wanting to make a decisive choice? Most likely it is the conscious or unconscious ideation that by not making a definitive choice, the leader cannot be ridiculed for a decision, moving in a given direction, and or for the consequences of decisive action.
What is a Fake Leader (FL)? It is someone disguised as a person in a leadership position who focuses on self and not the organization or ultimate good of people. It’s someone caught in minutia and is incapable of seeing the big picture, someone who misses the needed day-to-day facts to support growth and well being of people and the organization. A person in a leadership position, who renders opinions without substance, does not inspire followers to achieve a vision, nor inspire followers to want to work together as a team. Fake Leaders talk a good game and produce very little. They are focused on self, money, and self-aggrandizement. They confuse a vision of hope with threatening statements and forecast a better place for followers through half-truths and retracted statements, with promises that we will be told the rest of the story in a few days.
The mission of the Physician Coaching Process is to help Physicians (Coachees) develop and achieve their individual professional and personal goals. By going through this developmental process, the Physicians will develop personal skills and implement their, strengthen skills and become a vital part of the professional growth plan. Physicians will focus on personal and professional development, enhanced performance, development of direct reports, being able to present ideas clearly and appropriately, and learning how to be an integral part of their practice or hospital. Physicians have unique pressures for performance with high expectations of being correct. The key to success is to ensure the Physician’s achievement of a professional plan for growth and or change. It is up to the Physician, working with the coach to evaluate potential and define an appropriate personal strategic plan.
The mission of the Coaching Development Process is to help Managers and Executives to develop and achieve their individual professional and personal goals. By going through this developmental process, the coachee will develop personal skills and attributes, strengthen skills and become a vital part of the succession plan. The coachee will focus on personal and professional development, enhanced performance, development of direct reports, being able to present ideas clearly and appropriately, and learning how to be an integral part of their organization. The key to success is to ensure the coachee’s achievement of a professional plan for growth. It is up to the coachee, working with the coach and management team to evaluate potential and define an appropriate personal strategic plan.
REASONS FOR PRE - EMPLOYMENT ASSESSMENTS
9.8 million jobs are projected to be created from 2014-2024 Bureau of Labor Statistics
74% of the workforce were open to making a move for a job in 2016 Jobvite
60% of job seekers stopped filling out a job application because the process was too long Officevibe
Trying to understand how organizations work is a topic of many books and articles. As these authors point out, each organization has distinct strengths, limitations, and unique processes for providing products, technology, and services. An organization may be defined as two or more people focused toward common goals. Yet as organizations become larger, the focus toward the common organizational goals becomes more departmentalized and less organizationally focused. To lose sight of the organizational goals in favor of day-to-day performance and money is a predicament for leaders. The lack of common direction causes organizations to lose time, money and customers.
The COVID-19 pandemic has certainly been an oppressive and ubiquitous presence in our lives. However, do you realize that we have a secondary pandemic which is not in the news each day but is creating as much havoc as the viral pandemic? It is called STRESS, or more specifically, Pandemic Stress, and it inflames the viral pandemic tenfold.
Leading the way to create the right work culture (10 ways to measure your wor...Gatto Associates, LLC.
Executives frequently talk about wanting to effectively lead, communicate and development people. Many talk a good game but how many stay the course and really implement transparent opportunities for employee development based on surveys, performance feedback and meeting the competitive challenge?
Do you ever wonder how some people get promoted to a leadership position? Who did these people know to become a VP or Director in the organization? Billions of dollars are spent on training present and future leaders: there are special events for executives at prestigious universities, full day training's for middle managers, but how is that benefiting the employees in the workplace?
A team supports an environment that lets team members flourish, meaning there is open communication, no games or hidden agendas, no schmoozing the team leader, transparency, and motivated team members who want to struggle together to achieve goals.
Is Performance Appraisal Salary Justification or Employee Development? Gatto Associates, LLC.
What have performance appraisals turned into?
• Ways to justify the distribution money,
• A play it safe approach by not giving too high or too low a rating,
• A once a year necessity, a drudgery for the boss and employee
• A justification game that organizations have to play
• An untruth based on taking a 5-point scale that turns into a 3-point scale
How often do we stop and think about how much time, effort, energy is given to our performance of fulfilling job responsibilities. That is fulfilling work responsibilities at the office, driving to and from work, and at home. How often do we feel frustrated because we cannot accomplish all that we want, or need to accomplish? How often do we feel held back from doing the level and quality of work that we expect from ourselves?
You need to devote more time at work, but then home life suffers. You devote time to home life, and work suffers: this is the Time Seesaw. How can you effectively balance home and work, and still have time for yourself? Impossible, you think, but.... perhaps not.
More often than not, the reason for poor performance is because the employee does not know what is expected. Both employee and boss may be under the mis-apprehension that the employee goals and expectations are clear. Sure, clear as mud!
Frequently poor performing employees are put on a performance improvement plan (PIP) but how many bosses do employees put on a PIP? I am going to recommend that you think of a ninety-day improvement plan for your boss. Yes, a private ninety-day performance improvement plan, for you to see if your boss can be changed and or have the self-awareness of what he/she is not doing well or doing that is toxic.
Is it the coach’s job to support the client to achieve happiness and satisfaction or to give the client options from which to choose?
What are the coach’s responsibilities and what are the client’s responsibilities before, during, and after coaching?
Can a coach help the client achieve happiness?
Ethics is to coaching as the Constitution is to lawmakers. Ethics is the study of morality’s effect on conduct, the moral standard and how it affects the conduct of the coach. The Code of Coaching Conduct consists of moral principles governing the appropriate conduct for a coach in relationship to his/her client.
What the ICF Code of Ethics does is create the professional environment of what coaching is and the boundaries in which a coach needs to perform
Communication is an opportunity to focus not only on self, but the person with whom you are communicating. Attunement is being focused on the other person so that you are aware - present and responsive in a respectful way. Self-attunement might be defined as the focus on self as to strengths (successful behaviors) sustainable actions and areas for development (unsuccessful behaviors). Examples of areas that would be acceptable for assessment in a coaching process might be: leadership, communication, emotional intelligence, personality (MBTI or DiSC), motivation, and resolving conflicts.
In today’s business market, it is imperative for professional service firms to provide alternative work-life experiences in order to maintain its talent pool. This alternative approach to working can also energize and motivate people to a better quality of work, life, and enjoyment.
The firm will need to continue to provide quality and timely service to clients at competitive fees, through competent personnel who want to be part of a firm. Partners as well as staff will need to get to know and help to attract the right firm clients, understand firm strategy and be available to meet clients’ needs through service. Full and part-time partners/managers and staff have to realize they are not relinquishing work responsibility; instead, they are just lessening the amount of responsibility.
For the firm to remain at the highest level of performance, it will need to offer alternative levels of ownership to potential partners and high potential managers and staff who want to remain part of the firm’s professional talent pool. The driving force behind this new concept is the need for professional women who want to maintain their careers and, at the same time, remain as caregivers to their families.
Partner or manager job-sharing or working part-time may, for a period of time, be best for one’s family or life-style. This approach of two people working in tandem to fulfill a full-time position is and can be effective in the right firm environment.
The objective of Supervisor/Manager Training is to develop professional skills in all levels of employees that will help to assure the future success of both the participants and their organizations.
The workplace is witnessing more changes than ever before. These changes are influencing more people to question the future direction and economic stability of organizations. People need to adjust to these changes and find comfort in their future by becoming proactive. We can identify the most significant change as competitive intensity.
John P. Kotter, in his book The Leadership Factor 1988, says:
“...More and more, the need for leadership doesn’t stop at the executive level either. Corporations are finding that even lower-level managerial, professional, and technical employees sometimes need to play a leadership role in their arena”.
We offer a customized approach to promote professional development and provide participants with a unique and transformational learning experience. We will offer: modular format of half and one-day programs, lecture series, webinars, and work with clients to customize high-impact learning experiences to meet specific organizational objectives. During the modular training all participants are asked to complete an accompanying assessment and action plan. Following is an outline of ten different workshops from which to choose your customized learning approach for your organization.
Whether the participants are experienced people who want to expand professional skills or inexperienced just learning the skills, we will offer programs to suit their diverse needs.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Francesca Gottschalk - How can education support child empowerment.pptx
5 reasons training can be a bust!
1. Rex Gatto Ph.D., BCC
Executive Coach and President
Gatto Associates LLC.
5 Reasons Training Can Be a BUST!
Is your training paying dividends: employee development, behavioral change, and or better
leadership? Smart CEOs realize that organizational success really begins and ends with the
employees’ development that supports day-to-day actions that sustain organizational success.
Today, due to the Internet and the ability to conduct evaluations, online surveys, multi-rater 360˚
feedback, webinar training, and live streaming, programed learning modules create formats for
on-going talent and training development. So many opportunities, so little behavioral change!
Why isn’t training working?
Training is a process that assesses characteristics, teaches, encourages learning, supports
behavioral change, gives evidence, and asks questions about an individual’s performance,
strengths, and development regarding:
• Competence (knowledge, skills and abilities)
• Motivation (effort, desire, and attitude)
• Interpersonal (communicating, conflict resolution, teambuilding and leadership)
Why Training Doesn’t Work - Reason #1: Workshops are a fun day!
Go to the workshop, relax and have a great free lunch. It is at the nicest hotel in the city and you
will enjoy yourself. Yeah, I deserve a nice day like this! You know you have been to too many
workshops when you plant tomatoes in June and tell the family they are deliverables for August!
You will do a few role-plays and meet people you don’t know – no work, just a great time.
Leaders and managers are awful at following up with direct reports as to what they received
during training. We sent you to a workshop; you had fun, now get to work. Organizations have a
commitment to spend a great deal of money on training because it keeps the internal HR
department and HR vendors working. Great!
Why Training DOES Work - Reason #1: Return on Investment
What benefit does training really provide by way of organizational performance other than the
one time training? Training tools, sharing of various insights from training facilitators and more
importantly from participants are invaluable and need to have continual reinforcement,
discussion, follow through, and a comprehensive Action Plan that should be tied to the formal
performance feedback process. If your training process does not have the commitment of your
manager’s follow-up on an Action Plan, then save your money along with your time and have a
party!
Development, coaching, organizational change, and growth can only occur through consistent
focus on each individual’s performance enhancements and growth. If done appropriately and
2. with follow up, training, regardless of the format, is an essential part of organizational change
and growth. If only Kodak, Encyclopedia Britannia, Eastern Airlines, Gulf, Pan American, the
Banking Industry, and WorldCom (just to name a few) had developed and trained strong leaders
and innovative middle managers, they might still be here today!
Why Training Doesn’t Work - #2: Ego-centered Boss
This is how an ego-centered boss would view training: “I send my employees to training to be
fixed. Now that I sent them, it proves that I am a great leader. I spent the money on their training
and that shows my concern for MY people and MY dedication to their growth. I am the leader of
all leaders and people need to know I care about MY people. When MY people come back from
training, I expect them to do more and more and will wait for them to show ME that they learned
a lot from training. I will watch to see who rises to the top. After all, that is how I got promoted,
competitively showing I was better.” Mediocre to poor performing VPs, Directors, Managers,
and Awful Leaders blame the utility of the training process on “what did I get in return for my
time, effort, and money?” They tend not to look at themselves as the focal point of coaching their
people.
Why Training DOES Work - Reason #2: Enhancing Performance
The true Leaders and HR people need to be role models for how to receive and utilize training,
skill-based assessment that accompanies most training and enhanced performance. Training and
skilled-based assessment, and feedback are a developmental process that is given as a gift to
support each person by literally saying this is what you do well and this is what you need to
enhance. The training process, reinforced by managers, and directors of all employees on a
consistent basis is important to the implementation of the training. The key aspects (strengths
and enhancements) of the training must be established and reinforced again and again over the
following year at least once on a quarterly basis. Each person who receives feedback needs to
complete a robust Action Plan that is a comprehensive debrief of the training with key actions
(sustainable and developmental) and a timeline of sustained performance, behavioral change and
development.
Why Training Doesn’t Work #3: One size fits all
There are many companies that have training, assessment and feedback tools that come off a
shelf. Managers in leadership positions want to save money and get the cheapest training because
“we need to save money.” Right: save money on your people’s careers. In some cases, the large
HR vendors who offer training, assessment, and consulting fool organizational leaders. These
HR vendors present warmed over material facilitated by people that know one or two topics for
discussion and lack the organizational knowledge to answer in-depth questions. The problem is
that one-size truly does not fit all. What is even more disconcerting is that there are some people
in HR positions who lack the humanistic understanding of that position. Luckily HR has greatly
grown over the last twenty year as a specialized field with specific competence. Before that
period of time, HR was a job frequently given to people who were nice but incompetent in their
field. I could cite many different organizations that put people in place that could not perform.
An example I personally saw was of an engineer whom everyone liked but cost the company
3. hundreds of thousands of dollars on a project. What happened to him, promoted into an HR
position? Then there was the Director of Finance who did not correctly meet IRS requirements
and cost the organization embarrassment with a forensic government audit cost thousands of
dollars. But, he was so nice, and rather than letting him go (you guessed it), he became the new
Director in HR, where he muddled around until retirement. Now, fortunately, the HR profession
has competency credentials and is a growing profession that requires a specific skill set.
Why Training DOES Work #3: Customized training does fit
Each organization has its unique: needs, culture, traditions, leadership style, people, chemistry of
interaction, rewards, and standards of performance. Each organization has unique leaders who
create and support the interaction with employees that supports organizational success. How do
you measure that with a one size fits all training and development feedback? What you train
(give) is what you get (outcomes) by way of results. People are not cookie cutters. You need to
measure skills that are most needed within your organization. Employees will figure out quickly
how to perform based on what is needed, rewarded, and leads to success. A key point is that with
every training program, the facilitator should collect all the notes of the small and large group
discussions, type them and give them to all participants and the organizational leaders. This helps
to support training not as a program but a process to be implemented and measured. Notes
can be used as follow up discussions. Such a process should be used as a major benchmark when
choosing the right training process and facilitator. Each organization is unique, having a variety
of organizational variables that need to be identified and developed.
Why Training Doesn’t Work - #4: Real aspect of training is the collection of workbooks on
your book self
The purpose of training is to collect workbooks, so you can stock your bookcase. The workbooks
on your bookshelf show where you have been for training, the type of training and, of course,
how smart you are. The really good workshops have colored workbooks so people who come to
your office can easily see them and the HR provider. The workbooks, and pictures during the
training are great things to populate your office. The only thing better are family pictures of your
kids doing activities.
Why Training Does Work #4: The Real Aspect of Training is Change in Behavior
Training, development and enhancement feedback should be collected on key work behaviors,
which are the day-to-day actions that the person needs to utilize to be successful in the job. The
people giving the training, development and enhancement feedback need to understand the
responsibility attached to giving feedback. They also need to have a meeting explaining the
purpose of the learning process and how it will be used with the participants or people receiving
the feedback, not only for understanding in the workshop, but for taking back to the
WORKPLACE, sharing the information, and putting it into practice. Managers need to know,
understand, and exercise the behavior of the term andragogy: adult education in the workplace
(Malcolm Knowles). This type of learning is self-directed and evidence-based behavior that is
always developmental.
4. The 360˚ Process
Often as part of a developmental process, a multi-rated 360˚ feedback is used. The people giving
the feedback must be qualified; the raters do need to understand the rating process and how to
use it. There needs to be a minimum and a maximum of respondents consisting of direct reports,
peers, supervisors, managers, and internal/external customers). The 360˚ feedback process
should not be a witch-hunt of asking questions that do not directly relate to the participant’s job.
The questions need to relate to the persons’ job so the participant can easily make a connection
between what he/she does and the feedback being received which will culminate in a clear
Action Plan for ROI. The collection of data from the raters must incorporate questions (usually
on a Likert scale of 5 or 7 is most common) and narrative questions, which actually are more
important than the rated questions. In the pre-meeting, it must be clear that raters will not tolerate
games and that this is a work-related activity of the highest order. A process for disseminating
the feedback is important. Usually feedback will be given to executives in a one-on-one setting
and manager/supervisors in a larger conference room with no more than five people in order to
individually talk with each person about their feedback and Action Plan. The follow up to the
action plan is essential over the rest of the year.
The best and the worst that a 360˚ can offer is to be specific to job performance. The best way to
do that is to focus on narrative questions that are supported by the general rated questions. The
narrative questions are far superior to the glitzy graphs and language developed by most vendors.
Here are simple questions that can re-position a 360˚ feedback process to support the individual
receiving the feedback:
What are his/her:
• Greatest strengths and contribution to the organization
• How does this person demonstrate competence (work-related skills and abilities)?
• How does this person demonstrate motivation (effort)
• Greatest need for development
• One thing this person could do to better person his/her job
Why Training Doesn’t Work - #5: Training should be a surprise with no expectations
It is easier for managers to put people into training programs than to coach them and work with
them through personal development. We all know managers are too busy for that. A Manager
calls in her direct reports and indicates that the following week, the employees are scheduled for
training (happens more that you think). I have had people put into a workshop because managers
did not want to give their employees performance feedback; they just wanted them to be “fixed”
in the workshop. Some people come to workshops because the manager wants them to be
promoted but never told them. Some people are put into workshops to specifically receive 360˚
in which the manager rips them a new face but has never said anything to them face-to-face.
None of these reasons are why someone should attend a training workshop. You may think I am
exaggerating, but I am not this time. I have seen this too many times!
5. Why Training would work - #5: Pre-meeting and Transparency
It is extremely important that the people going through a training process have a pre-meeting
with their manager to explain: the training process, expectations, why they have the opportunity
to attend this training and, subsequently, what implantation is expected from the training. The
pre-meeting is the key to setting the tone for the process and gives each person attending the
workshop the opportunity to understand the individual benefits to him or her. People should
never attend a workshop without knowing the reason for the workshop and the personal and
company benefits of attending. I recently did a workshop for a small group (not a team) on how
to become a team. There were many agreeable comments to start. I asked the groups of 15 to
break into smaller groups of 3 or 4 and had them focus on what they did well, what they needed
to enhance as a group and one suggestion to make this a better place to work. I gave the feedback
to the managers and discussed the key next step actions. There was no pre-meeting and no post-
meeting or follow up. The attendees thought it was “nice” and gave high ratings for the
workshop, but the company executives did nothing upon their return to the workplace. This only
makes things worse. Without the commitment of goal setting in a pre-meeting and follow up
actions and request or requirement of behavioral change, training will not work, especially with
poor performing managers who use training as a substitute for departmental goal setting and
follow up.
These are your five key points to make sure your training is a success:
1. Identify a Return on Investment and let people know what it is.
2. Utilize training as a process to enhance performance (hold people accountable for
behavioral change)
3. Customize the training for your organization: each organization is different
4. Remember that training is a process, identifying development through sustainable and
enhancement/change in behaviors
5. Hold a pre and post meetings to support the training process to ensure it supports
organizational growth