I-Byte Business Services March 2021

IT Shades
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I-Bytes
Business Services
March Edition 2021
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates................................................................................................................................................11
3. Rewards and Recognition Updates..................................................................................................................20
4. Customer Success Updates...............................................................................................................................34
5. Partnership Ecosystem Updates......................................................................................................................38
6. Environment & Social Updates........................................................................................................................44
7. Miscellaneous Updates......................................................................................................................................50

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Financial, M & A Updates
Business Services Industry

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Financial, M&A Updates
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Bunzl (UK) Makes Further Acquisitions In The Uk, Netherlands And Canada
Bunzl plc, the specialist international distribution and services Group, announces that it
has recently completed three further acquisitions. In January the Company acquired
Deliver Net, a healthcare distributor to care home groups in the UK, with 2020 revenue
of £20 million. Deliver Net is closely aligned with Bunzl’s existing care home business
in the UK which is expected to support Deliver Net’s expansion into additional product
offerings such as care home equipment. In February the Company completed the
acquisition of Disposable Discounter, an online distributor of foodservice disposable
products to a highly fragmented customer base. The business has grown strongly in
recent years and operates mostly in the Netherlands but has recently started to expand
across Europe. Disposable Discounter generated £18 million of revenue in 2020, has
attractive growth potential and supports Bunzl’s continued development of e-commerce
capabilities. Bunzl also completed the acquisition of Pinnacle, a leading distributor of
cleaning & hygiene in Saskatchewan, Canada, in February. Pinnacle generated £11
million of revenue in 2020 and supports a wide range of customers in the education,
facilities management and care home sectors. The business is highly complementary to
Bunzl’s existing cleaning & hygiene business in Canada.
Executive Commentary
Commenting on the acquisitions, Chief Executive Officer of Bunzl, said: “I am
pleased to welcome Deliver Net, Disposable Discounter and Pinnacle into the Bunzl
family. All three businesses demonstrate our continued focus on growing Bunzl
through the acquisition of high quality businesses. Further, these acquisitions
demonstrate Bunzl’s continued acquisition momentum, with our pipeline remaining
active and discussions ongoing.”
Description
1

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Bureau Veritas (France) Full Year 2020 Results
• Revenue of EUR 4,601 million in 2020, with organic growth of (6.0)%, of which
(2.0)% in Q4 2020
• Operating profit of EUR 407 million
• Adjusted operating profit of EUR 615 million, showing a margin decline to
13.4%; margin significantly higher in the second half at 16.6% following cost
reduction measures
• Attributable net profit of EUR 125 million
• Adjusted net profit of EUR 285 million (EUR 0.64 per share)
• Free cash flow of EUR 634 million (13.8% of Group revenue), led by a
disciplined capex policy (1.9% of Group revenue) and a significant working capital
reduction (6.1% of Group revenue, down 270bps year on year) benefiting from the
Move For Cash program initiatives
• Adjusted net debt / EBITDA ratio decreased to 1.8x as of December 31, 2020
versus 1.9x last year
• Proposed dividend of EUR 0.36 per share2, payable in cash
Chief Executive Officer, commented: “Throughout 2020, Bureau Veritas’ whole
organization was mobilized to mitigate the impact of the crisis with three actions:
ensuring the health & safety of all Bureau Veritas employees, protecting the
financial solidity of the Group, and ensuring business continuity with and for our
clients, both in the field and remotely via digital tools. I am proud of the ongoing
efforts of our 75,000 employees and of their exemplary commitment to our
clients notably supporting resumptions of their operations throughout the world
with the Restart your Business with BV protocols. I also want to take this
opportunity to thank our shareholders for their unwavering support during this
crisis.”
2
Key Financial Highlights

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Ascendas India Trust - Signing of definitive agreements for the acquisition of
aVance 6 in Hyderabad
Ascendas Property Fund Trustee Pte. Limited., in its capacity as Trustee-Manager
of Ascendas India Trust (a-iTrust), is pleased to announce that it has entered into
definitive agreements (Agreements) for the proposed acquisition of aVance 6 at
HITEC City, Hyderabad. The Agreements were executed with the shareholders of
Phoenix IT Infrastructure India Private Limited to acquire an IT SEZ building
with a total floor area of approximately 639,495 square feet for a gross
consideration of approximately INR 5.06 billion1 (SGD 92.03 million2).
Approximately 98.3% of aVance 6 is leased to a multi-national corporation,
Amazon Development Center (India) Private Limited (Amazon). The proposed
acquisition will be the fifth building acquired by a-iTrust from the Phoenix
Group. In February 2012, a-iTrust acquired aVance 1 & 2, totaling 427,700 square
feet, in July 2015, aiTrust acquired aVance 3, totaling 682,900 square feet and in
April 2017, a-iTrust acquired aVance 4, totaling 390,000 square feet. aVance 5 is
currently under construction.
Chief Executive Officer of the Trustee-Manager said, “The proposed
acquisition provides a-iTrust an opportunity to scale up our presence in
HITEC City and will add Amazon as a tenant to our IT park portfolio. The
improving connectivity and enhancement work being carried out at aVance,
HITEC City, Hyderabad would benefit our tenants in the future. We have
already started seeing some leasing traction, with a large US based MNC
having executed a Letter of Intent to lease aVance 5.”
Description
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CBRE Group (USA) Inc. Acquires 35 Percent Interest in Industrious, Leading
Provider of Flexible Space Solutions
CBRE Group, Inc. announced the acquisition of a 35 percent interest in Industrious, a
leading provider of premium flexible workplace solutions in the U.S. CBRE is now
Industrious’ largest shareholder. In addition, CBRE is expected to acquire an additional 5
percent of Industrious in the coming weeks, which would result in a 40 percent total stake.
The investment significantly increases CBRE’s participation in the flexible workplace sector
and positions the company to meet rising demand from occupiers for agile space solutions –
a trend that is being accelerated by the Covid-19 pandemic. Recent CBRE surveys show that
86% of its occupier clients, which include many of the world’s largest global corporations,
plan to incorporate flex office space in their real estate strategies, and 82% will favor
buildings that offer a flex-office component. Under the agreement, two CBRE executives –
President & CEO Bob Sulentic and Global Chief Investment Officer– will join Industrious’
Board of Directors. As part of the transaction, CBRE’s flexible-space solutions offering,
Hana, will be merged into Industrious. Industrious has more than 100 locations in more than
50 U.S. cities and specializes in asset-lite flexible workplace operating models. CBRE
acquired its 35% ownership in Industrious in the form of primary and secondary shares. The
consideration includes approximately $200 million in cash and the transfer of Hana.
“Industrious is committed to being the voice that matters most in the future of work, and
we share a vision with CBRE for delivering market-leading workplace experiences on a
global scale,” said Co-Founder and CEO of Industrious. “This investment grew out of a
shared understanding that neither of our organizations can fulfill that vision alone. It’s a
tremendous moment for Industrious to get this vote of confidence, and we look forward
to expanding what we can do for our customers while keeping the same commitment to
the highest customer satisfaction in the industry.”
Description
4

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Digital Realty (USA) Reports Fourth Quarter 2020 Results
• Reported net income available to common stockholders of $0.16
per share in 4Q20, compared to net income available to common
stockholders of $1.50 in 4Q19
• Reported FFO per share of $1.45 in 4Q20, compared to $1.62 in
4Q19
• Reported core FFO per share of $1.61 in 4Q20, compared to $1.62
in 4Q19
• Signed total bookings during 4Q20 expected to generate $130
million of annualized GAAP rental revenue, including a $12 million
contribution from interconnection
• Introduced core FFO per share outlook from $6.40-$6.50
"We closed 2020 with a strong finish, delivering record bookings
for the full year," said Digital Realty Chief Executive Officer.
"This tremendous achievement is a testament to the consistent
execution and growth across our global platform. Our book of
business outside the Americas has expanded meaningfully, while
our colocation and interconnection business represent a rapidly
growing share as we continue to gain traction with enterprise
customers as well as service providers. We look forward to
building upon this momentum into 2021 and beyond, and we
remain confident that our global platform will continue to deliver
sustainable growth for all stakeholders."
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Gecina (France) signs a lease for 11,600 sq.m, taking the Carré Michelet building’s
letting rate up to 83%
Gecina has signed a lease with a leading advisory group for 11,600
sq.m of the Carré Michelet building in La Défense for its French
headquarters. This new nine-year lease will come into effect on
October 1, 2022. This transaction takes Carré Michelet’s letting rate
up to 83%. Delivered at the end of 2019 following an ambitious
redevelopment operation, Carré Michelet, a non-high-rise building,
offers a total of 37,100 sq.m, with 1,400 sq.m of accessible outdoor
spaces, including terraces, an interior garden area and balconies. It
combines workspaces with a business center, a concierge office,
various dining areas and a gym. Carré Michelet illustrates the
ambition set out with YouFirst, the client-centric brand developed by
Gecina, which aims to build strong, lasting relationships with all of its
clients.
Deputy CEO in charge of Gecina’s Office Division: “This
transaction recognizes our value proposition with You First
Bureau. Thanks to its innovative redevelopment and the quality of
its spaces, this building offers a modern collaborative environment
for its occupants”.
Description
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Link (Hong Kong) acquires 50% interest in Shanghai Qibao Vanke Plaza for
RMB2,772 million
Link Asset Management Limited (Link), the manager of Link Real Estate
Investment Trust announced that it has agreed to acquire 50% interest in
Shanghai Qibao Vanke Plaza in Shanghai for RMB2,772 million. It is based
on the agreed property value of RMB6,400 million, which represents a
discount of 2.7% to the appraised property value of RMB6,580 million as at
31 December 2020. The construction of Shanghai Qibao Vanke Plaza,
which is located at Qibao Town, Minhang District, Shanghai, was
completed in 2016. The property is a 5-storey commercial development
with 3-storey basement, providing total gross retail area of approximately
149,000 square meters, and a car park with 1,471 parking spaces. During
COVID-19, the mid upper regional mall demonstrated its resilience with
occupancy at approximately 97.8% as at end December 2020. [Note 2] The
property, in its second leasing cycle, is well positioned to capture rental
growth potential through trade mix upgrade and customization of offerings.
Link’s Chief Executive Officer, said: “The acquisition is in line with
Link’s investment strategy to invest in yield-accretive and
income-producing real estate which has potential for long-term growth.
Upon completion, the property will be immediately yielding, with
strong growth potential. Shanghai has the fastest retail recovery from
COVID-19 among the four Tier 1 Cities in Mainland China. Shanghai
Qibao Vanke Plaza is a regional destination primely located in a mature
and densely populated suburban residential area with direct connectivity
to Qibao metro station. With further improvement of surrounding
infrastructure, including the Jiamin Line, Airport Connection Line and
Qibao Eco-Business Park, the catchment population is expected to
expand even more.”
Description
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Rentokil Initial (UK): Q4 2020 Acquisitions and Trading Update
Rentokil Initial plc announces the acquisition of Environmental Pest Service,
a full-service, commercial and residential pest control company based in
Tampa, Florida. EPS was ranked 15th in the PCT Magazine 2020 Top 100
listing of leading US pest control companies and generated annualized
revenues of c.$82m (£60m) in 2020. EPS employs c.640 people (of which 386
are in service roles) in 30 branches across four separate regions: East Florida;
West Florida; North Georgia; and North Carolina. It has two brand names,
Arrow Environmental and Bug Out. In addition to the acquisition of EPS, we
have acquired a further eight high quality pest control companies in North
America in Q4, with combined annualised revenues of c.$62m (c.£48m) in
2020. For the full year ended 31 December 2020, we have acquired 23 new
businesses, with annualized revenues of over £150m, for a cash spend of
c.£180m (of which c.£150m was in H2). This excludes the consideration for
EPS which was paid at the beginning of January 2021.
Chief Executive of Rentokil Initial plc, said: “Despite the impact of
COVID-19 on our business in 2020, we have exited the year in a strong
position, with the trading momentum of Q3 continuing throughout Q4 and
with an excellent overall delivery of M&A, which significantly accelerated
as the year drew to a close. We have gained approximately 2000 new
colleagues from acquisitions in 2020, and I am delighted to welcome them
all to Rentokil Initial.”
Description
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Securitas acquires leading fire and safety company in Denmark
Securitas, the world’s leading intelligent protective services partner, has acquired
Dansk Brandteknik A/S, a leading Danish fire and safety company that
specializes in fire and safety services and equipment, including related consulting
and training services. The acquisition will significantly enhance Securitas’
protective services capabilities in Denmark and is in line with the Group’s
strategy of doubling its security solutions and electronic security sales by 2023.
The purchase price is approximately MDKK 110 (MSEK 149) on a debt-free
basis. In 2020, Dansk Brandteknik’s annual sales were more than MDKK 60
(MSEK 81), of which 70 percent were on a recurring monthly revenue basis. The
company has a nationwide presence in Denmark with 40 employees and
approximately 7 500 business clients, mainly in the small- and medium-sized
enterprise (SME) segment, with high client retention rates. The
acquisition-related costs are expected to be MSEK 6, to be recognized in 2021
and 2022. The acquisition is expected to be accretive to EPS as of 2021 and will
be consolidated in Securitas as of February 22, 2021.
Divisional President Security Services Europe said: “We are very happy to
welcome Dansk Brandteknik’s team to Securitas and are looking forward to
working together. Dansk Brandteknik is one of the strongest players in their
space selling products and services as a solution offering, fitting perfectly
with Securitas’ strategy of providing protective services bundled as security
solutions. We can now package fire technology and consulting with our
broader product portfolio, which is especially relevant for the SME space
where we have an ambitious growth strategy. Our larger business clients will
also benefit from this expanded offering, and we see major cross-selling
opportunities in the client portfolios of both Dansk Brandteknik and
Securitas.”
Description
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Weyerhaeuser (USA) To Acquire Timberlands In Southwest Alabama
Weyerhaeuser Company announced an agreement to purchase 69,200 acres of
high-quality Alabama timberlands from Soterra, a subsidiary of Greif, Inc., for
approximately $149 million. The acquisition is comprised of highly productive
timberlands situated in southwest Alabama, approximately 100 miles north of
Mobile. Key attributes include:
• Strategically located in one of the strongest inland sawlog and fiber markets in
the U.S. South, with a deep and expanding base of customers and future export
opportunities
• Fee simple ownership, highly integrated with existing Weyerhaeuser timberland
operations
• Excellent operability, with significant all-weather logging access and
well-developed road network
• Well-stocked timber inventory, including 76-percent plantation acreage with
average age of 14 years, and an opportunity for increased productivity over time
• Immediate and sustained cash flow, with anticipated 10-year average Adjusted
EBITDA of approximately $7 million annually
"This transaction is a great opportunity to enhance our portfolio by acquiring
high-quality, well-managed timberlands with low operating risk," said president
and chief executive officer. "These timberlands are located in favorable markets
and well-integrated with our existing supply chain, and we have strong
relationships with a diverse and reliable set of customers in the area. We expect
these timberlands to drive long-term value for our company."
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Solutions Updates

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Solution Updates
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Alliance Data (USA) Improves Customer Experience with Reissue Of Victoria's Secret
Credit Card, Providing New Digital Payment Features And Added Security
11
Solution Description
Alliance Data Systems Corporation a leading provider of data-driven marketing, loyalty and payment solutions, announced its Card Services business, a
provider of market-leading payment products and digital solutions, including Bread® and Comenity-branded financial services, has partnered with leading
specialty retailer and long-time brand partner Victoria's Secret to reissue an enhanced private label credit card for its cardmembers. With a new look and
market-leading digital payment features, the Victoria's Secret Credit Card now allows cardmembers to make contactless mobile payments using Apple Pay®,
while also providing one of the most secure and convenient private label shopping experiences on the market. A business of L Brands, Inc., Columbus, Ohio
based Victoria's Secret is the leading specialty retailer of bras, panties, lingerie, pajamas and beauty products. With nearly 1,400 stores worldwide and a
robust e-commerce platform, Victoria's Secret customers can shop the brand anywhere and anytime. Cardmembers can use their Victoria's Secret Credit Card
with Apple Pay for an easy, secure and private way to pay and can make purchases with their iPhone® or Apple Watch® for a seamless checkout experience.
Cardmembers also have the benefit of always having their card readily available, and with a simple tap, can make contactless, secure purchases in store and
earn rewards at Victoria's Secret. Processed by Mastercard, the enhanced Victoria's Secret Credit Card includes digital wallet capabilities as well as the added
security of chip technology, expiration date and a CVV—features not often found with a private label credit card. The new card also offers cardmembers
transaction alerts and card controls for added peace of mind.

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Solution Updates
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ADP (USA) Launches 'Roll™ by ADP®' Mobile App, a Completely
Reimagined Way for Small Businesses to Do Payroll
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As small businesses navigate their path forward, the demand for efficient technologies that cut costs and save time has
never been greater. ADP has unveiled a groundbreaking new payroll app, Roll™ by ADP®, to help businesses do just
that. Backed by the long-standing payroll expertise and data security of ADP, Roll offers small business owners the
ability to run payroll anywhere, anytime, quickly, and compliantly with no experience needed. Through an artificial
intelligence-backed conversational interface, busy entrepreneurs can effortlessly complete payroll in less than a minute
on their device by chatting a simple prompt like "Run my payroll." The do-it-yourself app guides mobile-savvy users
through the process, letting them know what to do and when, while eliminating time-consuming tasks. The result is
payroll without friction: zero time spent in training, less than a minute doing payroll, reminders that keep business
owners up-to-date, and the ability for them to do their payroll on any device, wherever they are.

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Solution Updates
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British Land welcomes the UK’s first Amazon Fresh store at Ealing
Broadway
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Amazon has opened its first UK Amazon Fresh grocery store at Ealing Broadway, one of British Land’s mixed use London assets.
The 2,500 sq ft grocery store concept is Amazon’s first outside of North America and is designed to offer a convenient and seamless
shopping experience for customers. With over 400,000 sq ft of retail space, Ealing Broadway has an exciting mix of high street chains
and local independent stores. Amazon Fresh will join leading brands such as Primark, Marks & Spencer, JD Sports, Decathlon, H&M
and Boots. Ealing Broadway’s130,000 sq ft of office space, is home to a range of occupiers including Carallon, Insights Software and
British Land’s flexible workspace brand, Storey. British Land’s most recent investment into Ealing Broadway includes the
refurbishment of 54 The Broadway, creating new, high quality office space and plans for further development are being brought
forward later this year. Ealing Broadway is an attractive and convenient mixed-use destination, with close proximity to Ealing
Broadway underground and national rail station, Heathrow Airport, the M40 and the M4 corridor. The area will benefit further from
the opening of Crossrail in 2022, improving connections across the West End as well as to the City and Heathrow.

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Britishland (UK): Storey launches new, flexible workspace at 100 Liver-
pool Street, Broadgate
14
Storey, British Land’s flexible workspace brand, will be opening its 12th location at 100 Liverpool Street, Broadgate in Spring 2021. Comprising
48,000 sq ft set across the first and second floors of the building, Storey at 100 Liverpool Street offers customers’ private, branded office space,
meeting rooms and breakout areas, which can be fully customised and managed on their behalf. Following its success at British Land’s Paddington
Central campus, 100 Liverpool Street will also house Storey Club, offering a mix of workspaces away from the office, including lounge areas, a
café, meeting rooms and events space. Designed with Gensler, Storey’s unique modular design enables each private workspace to be reconfigured
to meet customers’ needs, including office layout, size and aesthetic. Storey customers can also modify their space requirements within the
Broadgate campus, providing an additional layer of flexibility as their businesses evolve. 100 Liverpool Street has been designed to the highest
sustainability and connectivity standards. The building recently received a BREEAM Outstanding rating and is on target to achieve WELL Gold
certification. It is fully tech enabled to optimise the user experience, from sensors to help understand their environments including lobby traffic,
occupancy and air quality, to facilitating touch free journeys through the building. Customers will also benefit from access to Broadgate’s new
digital customer engagement app, which has been designed to help people get the most from their time on the campus and will also play a key role
in supporting businesses to reoccupy their spaces.

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Interxion: A Digital Realty (USA) Company Continues To Enable Connected
Data Communities With Third Data Centre In Brussels
15
Interxion: A Digital Realty Company and leading European provider of carrier- and cloud-neutral colocation data centre solutions, has begun
construction of a third data centre in Belgium. The first phase of the project, which is expected to be completed Q4 2021, will provide a total capacity
of nearly 1,280m2 when fully built out. The expansion – BRU3 – is adjacent to the existing facilities on the Interxion Brussels Campus, the leading
cloud and interconnection hub in Belgium. The new development will benefit from the same high levels of network connectivity available at the
existing data centres on the campus and represents a strategic expansion of the roadmap for Digital Realty's global infrastructure solution,
PlatformDIGITAL® in Belgium. The digital economy is rapidly remaking all industries, public and private. As a result, enterprises are now shifting
architectural models to a new data-centric approach that supports always-on digital business, informed by real-time information. By deploying their
critical infrastructure with the industry's second largest global interconnection provider1, customers in Belgium benefit from access to a thriving
connected data community of connectivity providers, platforms and enterprises, which has been cultivated by Interxion for the last 20 years. The BRU3
facility will participate in a new sustainable district heating project being launched in Zaventem, a Belgian municipality in the province of Flemish
Brabant, which will use excess heat generated by the data centre to warm local households. This initiative supports Digital Realty's commitment as a
member of the Science-Based Targets initiative (SBTi) for global carbon reduction globally announced earlier this year.

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Digital Realty (USA) Lays Out Industry Manifesto for Enabling Connected
Data Communities
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Digital Realty, a leading global provider of colocation, interconnection and data center solutions, outlined a new manifesto for interconnecting global communities
around their increasingly most strategic asset: data. The manifesto represents a vision, a solution approach and a call to action to remove legacy barriers across the
interconnection industry, and tackle the challenges of data gravity head on. The initiative outlines a new collaborative roadmap to integrate interconnection platforms
with multiple partners and build the industry's largest open fabric of fabrics connecting centers of data. The transition to the digital economy has rapidly picked up pace
in the last year, remaking both public and private companies across all industries, transforming how they create and deliver value. As a result, enterprises are facing the
need for a fundamental architectural shift towards operating ubiquitously and on-demand, informed by real-time information. Data gravity is the obstacle to this
transformation, and has the potential to inhibit workflow performance, raise security concerns and increase costs, alongside regulatory issues. Digital Realty is taking
specific actions to support the industry's transformation to a data-centric architecture and is evolving its interconnection capabilities with an updated roadmap for
Platform DIGITAL®, adding new coverage, capacity, connectivity and control capabilities. This approach requires local copies of private, shared and public data sets to
be integrated as part of decentralized workflows which originate and traverse across multiple internal and external platforms, with policy enforcement controls, real time
analytics and interactive cross-platform orchestration. Digital Realty today outlined its plans to develop new native orchestration and native fabric connectivity options
to further this industry shift. As one of many actions, Digital Realty is integrating the IP and engineering team of Raleigh, NC-based Purport, adding in-house network
software development to support the company's vision of building open, SDN-enabled cross platform orchestration with multiple industry partners.

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Johnson Controls (Ireland) Launches 700 Series Microprocessor-based
Conventional Fire Detectors
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Johnson Controls, the global leader for smart, healthy and sustainable buildings, and architect of OpenBlue connected
solutions and services, announces the new 700 Series Conventional Fire Detectors, the company’s first
microprocessor-based conventional fire detectors that precisely monitor and respond to building fire conditions. The
inclusion of a microprocessor across the entire range means these conventional detectors offer advanced algorithms,
resulting in the same detection performance and false alarm rejection as the company’s latest non-Fastlogic, Gen6
detectors. The five fire detectors in the series (701P, 701PH, 701H, 702H, and 703H) each respond to unique
parameters including smoke density, fixed temperature, and rate of rise of temperature, then notify fire detection panels
to provide an alarm response for the affected zones. The 700 Series Detectors offer a complete fire detection solution
- including drift compensation - ideal for small commercial buildings such as retail outlets and business campuses.

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Verisk (USA) Streamlines Digital Payments for Insurers, Contractors,
Lenders, Vendors, and Consumers with VeriskPay
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Verisk a leading global data analytics provider, has introduced VeriskPay™, a digital payment solution that allows Verisk customers
to rapidly receive and issue digital payments. Leveraging technology and expertise from Fiserv, Inc., a leading global provider of
payments and financial services technology solutions, VeriskPay enables digital payments and payouts from within Property
Preservation Wizard™, a work order management solution developed by Verisk’s Xactware business. Property insurance,
remodeling, restoration, and mortgage and lending businesses will be able to manage and deliver same-day payouts via their
customers’ and vendors’ preferred platforms — be it a traditional bank account, prepaid card, or digital wallet. This connectivity is
made possible by the Carat ecosystem from Fiserv, which securely delivers payment opportunities across the most popular channels
and devices, allowing businesses to realize new customer experiences. VeriskPay is currently integrated into Property Preservation
Wizard. Verisk will soon integrate VeriskPay into other solutions and services, to help Verisk customers better manage payment
processes across the insurance value chain, without the need to rely on third-party applications or services.

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SGS (Switzerland) Launches World’s First Independently Checked Mark
for Reusable Fabric Masks
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As more and more people around the world rely on the use of face masks to prevent the spread of COVID-19, SGS is
proud to launch the first Independently Checked Mark (IC Mark) for reusable fabric masks, a new way for consumers in
the U.S. and Canada to know if these products conform to industry and regulatory requirements. The new IC Mark tests
and verifies products using key performance attributes from the recently published industry consensus standard, ASTM
F3502 Standard Specification for Barrier Face Coverings. The Mark gives manufacturers and retailers a greater ability to
demonstrate their focus on quality and performance, to create and supply products that meet or exceed the minimum legal
requirements. In addition, its widespread use will provide consumers across North America with at-a-glance assurance
that products satisfy safety and performance claims, and meet regulatory standards. SGS in North America, along with
other industry experts, helped draft the ASTM F3502 Standard Specification for Barrier Face Coverings. Its criteria
include minimum design, performance, and care/use instructions.

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Alliance Data (USA) Included In 2021 Bloomberg Gender-Equality Index
For The Third Consecutive Year
20
Alliance Data Systems Corporation a leading provider of data-driven marketing, loyalty and payment solutions, announced that it is one of 380
global companies included in the 2021 Bloomberg Gender-Equality Index (GEI). The reference index measures gender equality across five pillars:
female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies and pro-women brand.
Alliance Data was included in the 2021 index for scoring at or above the global threshold established by Bloomberg, underscoring the Company's
actions and progress toward gender equality, overall DE&I performance and relevant disclosures. It is the third consecutive year that the Company
has been recognized on the index. The GEI includes organizations from around the globe and in a variety of industries, including automotive,
banking, consumer services, engineering and construction, and retail. The index brings transparency to gender-related practices and policies at
publicly listed companies, increasing the breadth of environmental, social, governance (ESG) data available to investors. The comprehensive GEI
scoring methodology allows investors to assess company performance and compare across industry peer groups. Through disclosure of
gender-related metrics using the GEI framework, the firms included in the 2021 GEI have committed to providing a comprehensive look at their
investment in workplace gender equality and the communities in which they operate, raising the bar of what should be expected from other
companies within the same industry.
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CBRE Group (USA) Inc. Named One of the World's Most Ethical
Companies for Eighth Consecutive Year
21
CBRE Group, Inc. has been recognized as one of the 2021 World’s Most Ethical Companies® by Ethisphere, a global
leader in defining and advancing the standards of ethical business practices. This is the eighth year in a row CBRE has
achieved this recognition, and it is one of only four 2021 honorees in the real estate industry. Companies are evaluated
on more than 200 variables related to culture, environmental and social practices, ethics and compliance activities,
governance, diversity and initiatives to support a strong value chain. In 2021, 135 honorees were recognized spanning
22 countries and 47 industries. Earlier this year CBRE was the top real estate company on Fortune’s World’s Most
Admired Companies list for the third consecutive year.
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CBRE (USA) Named to IAOP's 2021 Global Outsourcing 100 For 15th
Consecutive Year
22
CBRE Group, Inc. announced that the company has been named to IAOP’s 2021 Global Outsourcing 100 list, which
recognizes the world’s best outsourcing service providers and advisors. This is the 15th consecutive year that IAOP has
recognized CBRE as a top outsourcing services provider. The 2021 Global Outsourcing 100 is determined through a
rigorous scoring methodology that includes a review by an independent panel of IAOP customer members who have
extensive experience in selecting outsourcing service providers and advisors for their organizations. CBRE delivers an
integrated suite of services for occupiers of commercial real estate, including facilities and project management,
transaction services and strategic consulting.
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CBRE (USA) Ranked #22 on Barron’s Most Sustainable Companies List
23
CBRE Group, Inc. has been ranked #22 out of 1,000 companies evaluated by Barron’s for its 2021 list of the 100 Most
Sustainable U.S.-based Companies. CBRE was the top-ranked real estate company on the 2021 Barron’s list and has
earned a place on this prestigious list for four straight years. Barron’s, a U.S. financial publication, produced the 100
Most Sustainable Companies list in conjunction with Calvert Research & Management. Calvert started with the 1,000
largest publicly traded U.S. companies by market value and rated each company’s performance in 28 Environmental,
Social & Governance (ESG) areas across five stakeholder categories: shareholders, employees, customers, planet and
community. Earlier this year, CBRE was the top-ranked real estate company on Fortune’s World’s Most Admired
Company roster for the third year in a row.
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Fidelity National Information (USA): FIS Unity Wealth Management Platform Named
Best Technology Platform for Family Offices at Private Asset Management Awards
24
Financial technology leader FIS® has received two awards for its wealth management solutions and services at the 2021
Private Asset Management (PAM) Awards by Fund Intelligence. Announced at a virtual event held by Fund Intelligence
on Feb. 10, the FIS Unity solution was named Best Technology Platform for Family Offices. The award recognizes firms
that have excelled in providing technology to family office clients over the past year. In addition, FIS won Best Family
Office Service Provider – New Innovations for demonstrating innovation by providing products or services that have
solved a problem, created efficiency or simplified the roles of family office professionals. Award applicants were judged
on innovation, market response, business growth, positive client feedback and future development possibilities. For over
two decades, the PAM Awards have provided a platform for top investment professionals, wealth advisors, legal firms,
consultants and other key service providers operating within the sector to showcase their achievements.
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Fidelity National Information (USA): FIS Named a Best Place to Work for
LGBTQ Equality for Fourth Consecutive Year
25
Financial technology leader FIS® has been named a Best Place to Work for lesbian, gay, bisexual, transgender and queer
(LGBTQ) equality by the Human Rights Campaign Foundation. This is the fourth consecutive year FIS has earned the
designation. FIS received a perfect score of 100 percent on the foundation’s 2021 Corporate Equality Index (CEI). The CEI
is the nation’s premier benchmarking survey and report measuring corporate policies and practices related to LGBTQ
workplace equality. The 2021 CEI evaluated companies on their LGBTQ-inclusive policies, practices and benefits, including
non-discrimination policies, employment benefits, organizational competency and accountability, public commitment to
LGBTQ equality, and responsible citizenship. As part of its ongoing commitment to inclusion and diversity, FIS works with
its LGBTQ+ Inclusion Network to drive company-wide awareness and understanding around issues impacting the LGBTQ+
community. The network aims to create a safe space for colleagues who identify as LGBTQ+ and provide a platform to
engage with and influence inclusive policies and practices across the organization.
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Submissions Open: FIS (USA) to Recognize Innovative Use of Technology
at 2021 FIS Impact Awards
26
Financial technology leader FIS® is now accepting submissions for the 2021 Impact Awards. In its fifth year, the Impact
Awards program recognizes forward-looking organizations for their innovative use of FIS technology to enhance customer
service, drive tangible business results, and advance commerce and the financial world. Entries are independently judged by
leading industry analyst research group Celent. For each winning entry, FIS will make a $10,000 donation to a charitable
organization chosen by the winner through the FIS Foundation. The 2021 program is open to the full spectrum of FIS client
and partners, including banks, credit unions, wealth and retirement managers and advisors, capital markets firms,
corporations, insurers. For the first time, merchants served by FIS are also invited to participate in the program. Clients and
partners based in the U.S., the U.K., Germany and France are eligible to submit nominations. To date, FIS has donated nearly
$400,000 to charities on behalf of past Impact Award winners. These contributions are part of FIS’strategic focus to give back
to the communities it does business with and aligns with its corporate focus on environmental, social and governance issues.
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Gecina (France) achieves a 2-point increase with a score of 94/100 on the
gender pay equality index
27
Gecina has achieved recognition for its proactive policy promoting gender equality for many years. Its strong actions
include remuneration, recruitment and the representation of women in the company’s executive management
structures. Since 2011, Gecina has been committed to significantly reducing pay gaps based on equivalent skills with
a dedicated financial budget. Equal pay has been in place since 2015, with differences of no more than 3% in either
direction. 2020 was marked by further progress with developing the representation of women in leadership positions.
In one year, the percentage of women in Gecina’s Executive Committee increased from 40% to 45%, with five women
out of 11 members. Lastly, Gecina has 45% women in its Board of Directors and 35% women in its Management
Committee.
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IHS Markit (UK) Names General Motors Top Manufacturer for Sixth
Consecutive Year in its 25th Annual Automotive Loyalty Awards
28
IHS Markit announced the results of its 25th annual Automotive Loyalty Awards, recognizing General Motors for its leadership as top
manufacturer for automotive loyalty in the U.S. in 2020. This is the sixth consecutive win for GM in the ‘Overall Loyalty to
Manufacturer’ category and 17th in the last 25 years. GM’s 69 percent retention of its customers is attributed to its popular utility and
pickup lineup, with 93 percent of returning owners purchasing another GM utility vehicle or pickup truck in 2020. Ford took top honors
in the ‘Overall Loyalty to Make’ category, winning its 11th consecutive award. This marks 20 wins for the brand in this category since its
inception. Ford’s leadership in pickups contributed to its industry leading loyalty level of 63 percent, with F-Series accounting for 39
percent of the brand’s make loyal volume in 2020. With industry investment in green technology increasing, IHS Markit added a new
category to this year’s Awards, recognizing an OEM’s ability to retain an owner of a hybrid or electric vehicle to the brand, and also have
them purchase another alternative powertrain vehicle upon returning to market. In the ‘Alternative Powertrain Loyalty to Make’category,
Tesla achieved highest honors with a loyalty rate of 55 percent, due in part to its BEV-exclusive lineup versus other brands with more
diverse fuel type offerings.
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Ethisphere Names Johnson Controls (Ireland) as One of the World's Most
Ethical Companies
29
Johnson Controls the global leader for smart, healthy and sustainable buildings, has been recognized by Ethisphere, a
global leader in defining and advancing the standards of ethical business practices, as one of the 2021 World's Most
Ethical Companies®. This is the 14th time Johnson Controls has been recognized for its ethical business practices and
the quality of its global compliance program. Johnson Controls is one of only nine honorees in its industry category.
Johnson Controls' core values include Integrity First and Purpose Led, elements that have guided its response to the
2020 pandemic for its customers, employees, and the communities in which it operates.
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Mitsui Fudosan (Japan) Certified as Excellent Enterprise of Health and
Productivity Management 2021 (White 500)
30
Mitsui Fudosan Co., Ltd., a leading global real estate company headquartered in Tokyo, announced that it was certified as an Excellent Enterprise
of Health and Productivity Management 2021 (White 500) in the large enterprise category under the Certified Health and Productivity
Management Organization Recognition Program administered by the Ministry of Economy, Trade and Industry (METI) and the Nippon Kenko
Kaigi (public-private health promotion organization). This is the fifth consecutive year that the Company has been recognized by the program for
its active engagement in promoting health management. At Mitsui Fudosan we regard the health and safety of our employees as an important
management task in order for our diverse workforce to maximize their potential, continue to strengthen the Company’s competitiveness, and
achieve sustainable growth. To this end, we are actively working to maintain and promote employee health under the following Declaration of
Health Management. This year’s certification was in recognition of the Company’s efforts, including the development of systems for maintaining
and improving employee health, protective measures against COVID-19 and other infectious diseases, and external activities to promote health
management. The Mitsui Fudosan Group will continue to proactively implement measures for ensuring the health and safety of our employees and
will further expand our activities to promote health management, thereby contributing to solving social issues.
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Paychex (USA) Commitment to Corporate Social Responsibility Recognized
with ‘World’s Most Ethical Companies 2021’ Honor
31
Paychex, Inc., the HR software and services company that provides the power of simplicity for increasingly complex workplaces, is
one of the World’s Most Ethical Companies for 2021. The designation comes from Ethisphere, a global leader in defining and
advancing ethical business practices standards. Paychex has received the honor 13 times in all, with ten consecutive wins going back
to 2012. The company’s ongoing response to the COVID-19 pandemic is rooted in its values – ensuring continued workforce safety
and agility and supporting the business community and Paychex clients as they navigate the current and post-pandemic landscape.
Grounded in Ethisphere’s proprietary Ethics Quotient®, the World’s Most Ethical Companies assessment process includes more than
200 questions on culture, environmental and social practices, ethics and compliance activities, governance, diversity and initiatives
to support a strong value chain. The process serves as an operating framework to capture and codify the leading practices of
organizations across industries and around the globe. This year, the process was streamlined and question set expanded to gauge how
applicants are adapting and responding to the global health pandemic, environmental, social, and governance factors, safety, equity,
and inclusion and social justice.
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Paychex (USA) Response to COVID-19 Wins 2021 Stevie® Award
32
Paychex, Inc., the HR software and services company that provides the power of simplicity for increasingly complex
workplaces, has won a Stevie® Award for the fifth year in a row. A panel of judges selected the company’s rapid response to
the COVID-19 pandemic as a 2021 silver winner for the Most Valuable COVID-19 Response by a Business Development
Team. Demonstrating its commitment to helping clients and the general business community throughout every stage of the
pandemic, the multifaceted response from Paychex included its comprehensive COVID-19 Help Center, state-specific
resources, educational webinars, product innovations, in-app Paycheck Protection Program (PPP) tools, specialized employee
training, and more. As businesses grappled with a quickly evolving regulatory landscape and a host of new challenges brought
on by either remote and/or temporarily depleted workforces, Paychex demonstrated its commitment to helping to solve
problems and simplify the complex. The company introduced tools and resources to help both its customers and the wider
business community manage their cashflow and employee needs during an unprecedented time.
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SHKP (Hong Kong) malls clinch multiple awards at the Oscars of the retail
trade for excellent customer service and anti-pandemic measures
33
Sun Hung Kai Properties Limited nominates its frontline mall staff to participate in the Service Talent Award, organized by the Hong Kong Retail
Management Association (HKRMA), to compete with and learn from other industry elites. This year, staff from 21 SHKP major malls joined the
competition and went through various rounds of mystery shopper assessments and group interviews. SHKP customer care ambassadors won
applause from the judges for their excellent service quality and impressive adaptability, and scooped over 15 awards. Despite keen competition
this year, three SHKP customer care ambassadors won the gold award in the Staff Award categories: MOKO’s Crystal Leung, V Walk’s Jerald
Cheung, and New Town Plaza I’s Rosanne Yung. Two other ambassadors won the silver award and three won the bronze award. In addition, 25
customer care ambassadors got full marks in the mystery shopper assessments, and were named as Excellent Service Stars. SHKP malls also
clinched a number of team awards, including “Best Team Award – Silver” for New Town Plaza I and “Potential Brand Award – Bronze” for
Harbour North. With votes from judges and the public, YOHO MALL was awarded “Top 10 Outstanding Service Flagship Store” and APM was
awarded “Top 10 Outstanding Retail Brand”. Landmark North and Metropolis Plaza won “Retail Anti-Pandemic Award – Merit”, a debut award,
exemplifying the team spirit of SHKP malls, especially during the pandemic. SHKP malls are committed to providing customers with a safe
shopping environment and premium service, and have received wide recognition from the retail industry.
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Broadridge’s (USA) LTX® Granted Patent for Innovative RFX® Protocol
to Significantly Improve Corporate Bond Trading
34
Empowering broker-dealers and institutional investors to better connect and trade corporate bonds digitally, Broadridge Financial
Solutions, Inc. a global Fintech leader, announced that the U.S. Patent and Trademark Office has granted LTX, a Broadridge company,
U.S. Patent No. 10,922,773. The patent covers its artificial intelligence (AI)-driven RFX digital trading protocol technology, which
enables broker-dealers to maximize liquidity, efficiency and execution for their buy-side customers while minimizing information
leakage. The patented RFX protocol empowers broker-dealers to unlock more value from their data and customer network. Using RFX,
broker-dealers can intelligently identify and efficiently aggregate liquidity across multiple natural buyers bidding for their desired amount
of bonds, which in turn helps them deliver improved best execution to their customers. The proprietary innovation pairs LTX’s powerful
AI and cloud technology with Broadridge’s leadership in fixed income and equities post-trade processing, which processes over U.S. $10
trillion in notional volume per day across 40-plus dealer clients. The patent also helps institutional investors understand pre-trade liquidity
for selecting the right dealer with the strongest customer network of natural buyers and sellers to intermediate an RFX and increase the
likelihood of trade execution.
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Epson (Japan) Selected as a Technology and Production Partner for
Shueisha Manga-Art Heritage
35
Seiko Epson Corporation has been selected as a technology and production partner for Shueisha Manga-Art Heritage, Shueisha Inc.'s
manga art sales business. Epson will cooperate in the business and conduct joint research and development with Shueisha, focusing
mainly on the Shueisha's Real Color Collection series that is output using inkjet printers. Shueisha Manga-Art Heritage is a newly
commercialized manga art sales service that Shueisha created to deliver manga content to fans and art collectors around the world.
Starting on February 4, the works of Eiichiro Oda (One Piece), Riyoko Ikeda and Shinichi Sakamoto will go on sale. Prints will be
delivered to destinations worldwide, in Asia, North America, Oceania, and Europe. Epson supported the Shueisha Lab by serving in an
advisory capacity in the building of a color management environment. Epson also converts the digital data into master data for the printer
that is to be used. A large-format inkjet printer with Epson's water-based pigments is used to obtain output with smooth gradations and a
wide color gamut. Photostable, museum-quality prints will be made on A1 or A2 size sheets of Velvet Fine Art Paper or other fine quality
paper made of 100% cotton, for a high-quality feel, exceptional reproduction of detail, and long-term preservation and storage. Epson's
printing technology will be used to create new value in the form of art from some of Japan's best manga content.
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Connected Cars Become an Innovative Lead Generation Channel for
Usage-Based Insurance Through New Verisk (USA) Program
36
Connected cars are becoming a powerful lead generation channel for usage-based insurance (UBI) with Discount Alert™, a new program
from Verisk. Multiple top U.S. auto insurers are already using connected car telemetry from the Verisk Data Exchange™ for behavior-based
auto insurance rating. Now with Discount Alert, insurers can use automakers’ digital ecosystems to directly engage with consumers who
choose to share their driving data and reward their safe driving behaviors with personalized insurance offers. Discount Alert is a robust
solution that can improve insurers’marketing effectiveness through proactive prospecting. Insurers leverage historical, anonymized telemetry
data from consenting drivers in the Verisk Data Exchange to identify target prospects through their own custom segmentation models.
Discount Alert then delivers personalized insurance offers to target prospects through automakers’ mobile apps and online auto owners’
portals. These marketing messages can be customized by the insurer and, optionally, include the driver’s specific behavior-based discount, a
truly personalized experience and powerful incentive to proactively begin a quote. In use by Nationwide Insurance’s SmartRide® program,
Discount Alert is also the first step on a streamlined, customer-friendly UBI buyers’ journey. When a consumer consents to share data,
Nationwide delivers their personalized driving discount at the point of quote, bypassing a lengthy driving observation period.
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Nepal Launches National Single Window and Nepal Trade Information
Portal with Help from SGS (Switzerland)
37
The soft launch of Nepal's first National Single Window – configured with help from SGS – took place on January 26,
2021, the 69th International Customs Day. In July 2015, SGS was appointed by the Government of Nepal to supervise
the design, procurement and implementation of both the Nepal National Single Window (NNSW) and the Nepal Trade
Information Portal (NTIP) and continues to provide quality assurance and advisory services. We also assisted the Nepal
Trade and Export Promotion Centre (TEPC) with the sourcing, compilation and publication of information on the
portal. Funded by the World Bank and operated by the Department of Customs, the NNSW currently connects three
regulatory agencies related to international trade – The Department of Food Technology and Quality Control, The
Department of Livestock Services and the Plant Quarantine and Pesticide Management Center. In the future, 40
regulatory agencies will be connected to the NNSW.
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Experian (Ireland) and Rate Reset collaborate to enable credit unions to
provide a frictionless digital prequalification experience
38
The integration helps credit unions stay competitive by using Experian’s automated decisioning within Rate Reset’s online user experience, To
help credit unions keep up with consumer demands and stay competitive, Experian® and Rate Reset announced that Experian’s PowerCurve®
decisioning platform will be available through Rate Reset’s The Button™ to bring instant prequalified leads into digital lending. By accessing
Experian’s solutions through Rate Reset, credit unions will be able to make real-time credit decisions by harnessing the power of data, attributes
and scores. The Button™ is a consumer-initiated prequalification tool that empowers credit unions to offer members the ability to prequalify
themselves. Members accessing Experian’s PowerCurve decisioning platform and CrossCore® fraud prevention platform through the Button will
experience a frictionless user experience that takes members through the prequalification process while also verifying the consumer’s identity,
ensuring that the offer is made to a real person and not a fraudster. With digital enablement being more important than ever, this gives members
the ability to understand what type of credit is available to them without impacting their overall credit score. After three weeks of being in
production with Experian through Rate Reset, Gather Federal Credit Union booked over $600,000 in unsecured credit products by reaching out to
consumers who didn’t previously receive traditional marketing. Of those that passed the credit union’s credit criteria, over 50% accepted their
prequalified offer and received a loan.
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ISS (Denmark) and Barclays extend successful global facilities partnership
39
ISS a leading global provider of facility services, announced that it has agreed with Barclays to extend their 8-year
partnership whereby ISS delivers Integrated Facility and Workplace Services across the Barclays portfolio in more than
30 countries until 2025. ISS have worked with Barclays since 2012 providing an integrated Facility Services solution
in UK & Ireland, Europe, the Americas, Middle East, India and Asia Pacific, and the next phase of the contract is
designed to create tangible value for the Bank, its global workforce and for ISS. With a focus on transforming the
workplace experience for Barclays’ colleagues and supporting the Bank’s Net Zero ambitions, along with the
integrated facilities services, the new contract will reduce costs and continue to deliver value for both parties
leveraging the full power of ISS’s integrated, self-delivery model to ensure joint success.
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ISS Denmark and Danish Defence are negotiating possible termination of
partnership agreement
40
ISS will take part in the negotiations constructively with a purpose to achieve a solution that is benefitting all parties.
ISS Facility Services A/S and The Danish Ministry of Defence Estate Agency will soon commence negotiations on a
possible termination of the existing service contract between ISS and the Danish Defence, and a negotiation process
has been agreed. This is based on the negotiating mandate, which The Defence Committee of the Danish Parliament
was informed about by the Danish Minister of Defence, Trine Bramsen. The partnership agreement, which was
concluded in 2017, originally runs until 2024. However, it has subsequently turned out to be difficult to realize the
potentials and opportunities that was a crucial part of the foundation of the partnership. For this reason, negotiations of
a possible termination of the contract are now being initiated.
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Telos Corporation and Johnson Controls (Ireland) Form Strategic Partnership
41
Telos® Corporation a leading provider of cyber, cloud and enterprise security solutions for the world’s most
security-conscious organizations, and Johnson Controls the global leader for smart, healthy and sustainable building,
announced the integration of the Telos Ghost® virtual obfuscation network into Johnson Controls OpenBlue Cloudvue
Gateway. The OpenBlue Cloudvue Gateway allows multiple cameras to connect to the OpenBlue Cloudvue
cloud-based repository and video analytics platform, which supports a worldwide, cloud-based video network used for
surveillance and physical security. By embedding Telos Ghost into the product, Johnson Controls is able to hide the
camera source location and the destination information repositories in its network. In addition to the product
integration, Johnson Controls and Telos have formed a partnership to jointly market and sell the combined solution to
various markets including education, military bases, healthcare and other campus environments.
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Ricoh (Japan) joins WIPO GREEN and provides 83 patented environmental
technologies to contribute to solving social issues
42
Ricoh Company, Ltd. announced that it has joined WIPO GREENi as a contributing partner. WIPO Green is an international platform, operated by the World Intellectual
Property Organization (WIPO) of the United Nations, that connects green technology providers and seekers of eco-friendly technology solutions through its marketplace
and network. As a first step, Ricoh will provide 83 of its environmental technology patents covering two fields: dry washing technology (which does not use water or
solvents) and waste liquid treatment technology. Through its participation in WIPO GREEN, Ricoh will actively contribute to solving social issues by making its
environmental technologies widely accessible to society and accelerating innovation through co-creation. Global demand for environmental protection technologies is
projected to increase by 6.9% annually, to 5,902 billion euros in 2025ii. When WIPO GREEN was launched in 2013, it was at the vanguard of green technology
promotion and dissemination. Since then, it has become a powerful platform in its mission to support and promote innovation in the growing green technology sector.
WIPO GREEN continues to accelerate the transition to a greener global economy. The Ricoh Group has identified seven priority issues (also known as material issues),
aligned to 12 Sustainable Development Goals (SDGs). The Group aims to resolve these issues through its business activities in order to realize a sustainable society that
balances economic, social, and global environmental issues. As part of these efforts, in the field of intellectual property, Ricoh has been working to achieve a balance
between business and contributing to society by opening up its patents to start-up companies. Ricoh has also been working to create value from its intellectual property
by disclosing patent information related to its businesses that contribute to solving social issues. Ricoh positions its participation in WIPO GREEN as part of its efforts
to solve social issues, such as the realization of a decarbonized society, which will be accelerated with the start of the two-year 20th Mid-Term Management Plan starting
in April 2021.
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Epson (Japan) to Invest in Space Robot Development Startup GITAI
43
Seiko Epson Corporation and its subsidiary Epson X Investment Corporation will subscribe in the third-party allocation of sales for GITAI Inc., a
startup company developing general-purpose space robots, and invest in the company through their EP-GB Investment Limited Partnership. GITAI
is a Japanese startup company that aims to develop general-purpose robots for space stations, the surface of the Moon and Mars, as well as offer
Raas (Robots as a Service). With space development increasing including resource development on the surface of the Moon, additional Mars
exploration missions, and the commercialization of ISS, there will also be increased requirements for labor in space, including the construction of
new space stations and bases on the Moon and Mars, as well as the removal of debris. However, even general labor in space has the potential to be
dangerous and expensive due to the costs of training and transportation. In response to this, GITAI aims to lessen the risk and burden on astronauts,
and dramatically decrease the overall cost of transportation and training when it comes to space labor through the development of general-purpose
robots that can make space development both safe and affordable. Epson will investigate the applicability of a variety of GITAI's core technologies
including to robotic solutions, dispatch engineers to GITAI, and will actively promote open innovation through personnel exchanges. Going
forward, Epson will continue developing synergistic relationships through a variety of partnerships centered around its unique technologies,
products, and services in order to contribute to a sustainable society.
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With $800,000 Donation, Alliance Data (USA) Extends Its Support of National
Girls' Empowerment Organization
44
Alliance Data Systems Corporation a leading provider of data-driven marketing, loyalty and payment solutions, announced a
two-year $800,000 donation to Columbus-based Ruling Our experiences (ROX), a national non-profit leader in evidence-based
programming, research and education focused on girls. Alliance Data's donation will fund The Girls' IndexTM 2022, a large, national
research study of more than 20,000 U.S. girls in grades 5 through 12. Building on the findings of The Girls' IndexTM 2017, the
country's largest study of its kind, the goal of the study is to understand the experiences, perceptions, beliefs and behaviors of today's
girls. Findings from the research will be used to identify the social, emotional and academic needs of girls, and will help educators,
parents, mentors and coaches make data-informed decisions in schools and communities throughout the country. With the goal of
ensuring a diverse and nationally representative sample, ROX is currently recruiting schools to participate in the project. Participating
schools will receive a customized, detailed report outlining findings from their school along with analysis that can be used for
administrative decision-making. Comprehensive survey findings will be published in late 2022, and applications are available on the
ROX website.
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Procredit Bank Bulgaria Achieves Edge Zero Carbon Certification with SGS
(Switzerland) And Sintali
45
SGS, in partnership with Sintali, verified that ProCredit Bank Bulgaria has achieved EDGE Zero Carbon certification. The
bank's head office in Sofia is the first building in Europe to achieve this prestigious recognition. To reach this goal,
ProCredit Bank Bulgaria first ensured the build was as resource-efficient as possible, implementing a variety of measures
from efficient insulation materials through efficient HVAC equipment and lighting solutions. To achieve EDGE Zero
Carbon, the bank installed a solar-powered system to produce some of the locally needed electricity. The additional
electricity that could not be produced on-site was acquired exclusively via contracts with suppliers that only use renewable
sources. The rest of the heating consumption was offset by a local Gold Standard Wastewater Treatment project, to count
all of the building's energy consumption as zero. ProCredit Bank has also partnered with SGS and Sintali to support its
clients in undergoing EDGE green building certification through the development of special green building financing
programs.
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Sino Group (Hong Kong) Delivered Over 1,000 Gift Packs to Less-Resourced
Communities and Extends Chinese New Year Blessings
46
As the Chinese New Year is approaching, Sino Group (the ‘Group’) extends festive joy and blessings through the
distribution of over 1,000 Chinese New Year gift packs to less-resourced families and individuals with disabilities
across Hong Kong, in the spirit of giving and building a better community together. This year, the Group has joined
hands with seven community partners, namely St. James' Settlement, J Life Foundation, Asbury Methodist Social
Service, Aplichau Kaifong Primary School, Direction Association for the Handicapped, Kwun Tong Methodist Social
Service and Special Educational Needs & Parents Association. Prepared and distributed by the Group’s staff volunteers
as well as their families and friends, each gift pack consists of seasonal and festive items such as canned abalones, dried
mushrooms, Chinese sausages, chocolates, eggrolls, fai chuns, etc. and healthcare supplies including surgical masks.
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Sino Group Continues to Support the Community and The Less-Resourced
with Donations To 100 Hong Kong Charities
47
Sino Group has been continuously supporting the local community for the past five decades, and announces a donation
to 100 non-government organisations (NGO) in Hong Kong through its philanthropic arm, Ng Teng Fong Charitable
Foundation, and to the winners of the 8th Spirit of Hong Kong Awards, in appreciation of their committed efforts to
support the less-resourced and those in need in the community. The Group announces that over HKD 10 million will
be donated to 100 local small- and medium-sized NGOs as well as winners of the 8th Spirit of Hong Kong Awards,
recognising their dedication to help, serve and make a positive impact on society.
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Stockland (Australia) accelerates Net Zero Carbon commitment to 2028
48
Stockland announced it has accelerated its climate action, bringing forward its target to achieve Net Zero Carbon
emissions to 2028[1] – two years earlier than previously committed - and extended the commitment across all its business
activities. Stockland’s target covers close to 170 active assets and projects across Australia, including residential
development emissions. This new target demonstrates the company’s long-standing commitment to climate action and
continues the business’ track record of ESG leadership in delivering environmental, social and economic outcomes for the
community. Stockland will achieve its Net Zero Carbon target through continuing the successful rollout of renewable
energy, portfolio electrification and pioneering a number of innovations to reduce its overall carbon footprint. Stockland’s
Net Zero Carbon program is also underpinned by a partnership with the Clean Energy Finance Corporation (CEFC), which
last year provided a $75 million debt facility which funds key initiatives including Net Zero Carbon for our Retirement
Living and Industrial portfolios and for our Corporate Head Offices.
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Stockland (Australia) supports communities with up to $300000 in funding
for 2021 CARE Grants Program
49
Stockland has announced the launch of its annual CARE Grants program for 2021, inviting local not-for-profit and
community groups to apply for funding to support local infrastructure, programs and opportunities. This year,
Stockland will award up to $300,000 to eligible organizations countrywide in an effort to help foster thriving
communities now and into the future. Since 2014, the Stockland CARE Grants program has distributed more than $1.7
million in funding to more than 1,500 local community groups across the country. Past recipients have included
environmental groups, animal care and welfare groups, local charities, primary and high schools seeking additional
funds to launch special, community-based programs, as well as a host of local sporting, special interest, seniors and
social clubs. Organizations seeking funding are encouraged to apply for a CARE Grant through their local Stockland
Shopping Centre, Residential Community or Retirement Living Village or by visiting stockland.com.au/care grants.
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Miscellaneous Updates

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Hertz Global Holdings (USA) Reaches Key Milestone in Restructuring, Files
Plan of Reorganization and Disclosure Statement
50
Hertz Global Holdings, Inc. announced that it has reached a key milestone in the Company's Chapter 11 process by filing its proposed Plan of Reorganization and related Disclosure
Statement with the U.S. Bankruptcy Court for the District of Delaware. The proposed Plan contemplates that Knighthead Capital Management, LLC and its affiliates ("Knighthead")
and Certares Opportunities LLC and its affiliates will serve as the Plan Sponsors and will commit to invest up to $4.2 billion to purchase up to 100% (but not less than a majority) of
the common stock of the reorganized Hertz. This proposed investment, if consummated, will, together with a new $1 billion first-lien financing, a new $1.5 billion revolving credit
facility, and a new asset-backed securitization facility to finance Hertz's U.S. vehicle fleet, provide the basis for the proposed Plan and the funding needed for Hertz to complete its
financial restructuring and emerge from Chapter 11 in early to mid-summer. The equity investment will take the form of a direct purchase of up to approximately $2.3 billion of
common equity of reorganized Hertz, together with a commitment to backstop a rights offering for up to approximately $1.9 billion of common equity in reorganized Hertz, which will
be made available to unsecured creditors as part of the Plan. The proposed Plan is subject to Court approval and the satisfaction of certain conditions, including all conditions to the
Plan Sponsors' commitment, which is subject to, among other things, the completion of satisfactory documentation and due diligence. The proposed Plan would provide for a new,
sustainable capital structure that would substantially reduce Hertz's corporate debt and provide for a less leveraged vehicle debt structure. If confirmed, the proposed Plan would
provide for the payment in cash in full of all of Hertz's existing first- and second-lien debt and all administrative and priority claims, including the obligations owed under Hertz's $1.65
billion debtor-in-possession facility. Confirmation of the proposed Plan would also result in a 70% cash recovery to general unsecured creditors (including the guarantee of the €725
million Euronote facility issued by Hertz's affiliate, HHN), subject to the right of the holders of funded unsecured debt claims to elect to take a portion of their recovery in the form of
common equity in reorganized Hertz. In addition, it is contemplated that certain obligations of Hertz's international businesses, which are not in Chapter 11, will be restructured on a
consensual basis.
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An Industry First, Canadian Property Insurers Can Unearth Insights from
Building Permits with Verisk’s BuildFax
51
Canadian insurers can now use robust analytics from building permits to refine their underwriting and ensure their
customers have the property coverage they need as their lives, homes and businesses evolve. These new analytics come
from Verisk, a leading global data analytics provider, which has expanded its BuildFax property condition and history
solutions into Canada. BuildFax provides insurers with critical information about property conditions derived from
previously untapped building permit data including remodeling, renovation and maintenance activity, major system
updates, solar installations, pool construction and other critical property characteristics. With its unique and growing
database, BuildFax solutions encompass more than 1 billion data points on residential and commercial properties in
Canada and is continually expanding.
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