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International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 09 Issue: 07 | July 2022 www.irjet.net p-ISSN: 2395-0072
© 2022, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 891
TOURS AND TRAVEL RECOMMEND SYSTEM USING MACHINE
LEARNING TECHNIQUES
Pooja Hajare1, Hrushikesh Jarad2, Shabnam Jakate3, Rajkesh Nishad4
And Prof. Mrs. Nilufar Zaman5
1,2,3,4 Computer Engineering, Trinity Academy of Engineering, Pune, India
---------------------------------------------------------------------***---------------------------------------------------------------------
Abstract - Intelligent Agent is a new method of designing
and developing software system. Agent-based processing
technology has become a new breakthrough in the devel-
opment of software engineering and a new revolution in
software. The relation- ship between user satisfaction and
tourism e-commerce function isdiscussed, andtherelationship
between user satisfaction and the purpose of tourism e-
commerce supplier is tested. Web data mining is oneofthekey
technologies to realize Web personalized service. Through the
analysis of tourists’ behavior (interest), the cor- responding
model is established to provide personalized service for users
according to the model. The traditional tourism industry is
obviously unable to comply with the development trend, and
the corresponding industrial structure transformation and
upgrading is necessary. With the advent of the era of
personalized information ser- vices, the personalized service
provided by the tourism e-commerce environment is also of
great significance and practical value for improving the
satisfaction of tourists and the competitiveness of merchants.
This paper analyzes the reasons that affect the customer
satisfaction of tourism e-commerce, and proposes
corresponding countermeasures.
1. INTRODUCTION
The improvement of current data innovation and
organizationinnovation,webbased business,whichdepends
on the Internet and other PC advances, has arisen as the oc-
casions require, and has developed quickly [1].Asa delegate
of the new monetary model, internet business has gotten
increasingly more consideration from all nations on the
planet. With the data framework for travelers, it is smarter
to give guests per- tinent data and planned administrations.
Like the travel industry objective exercises, the travel
industry costs, travel courses, transportation, convenience,
amusement, neighborhood customs,dietarypatterns,etc. To
help sightseers pick the best travel courses and travel time,
make sensible travel choices [2]. Get thebestjoyofthetravel
industry utilization essentially cost, work onthefaithfulness
of sightseers to the site, and in this manner improve the
seriousness of the site. The travel industry has one of a kind
benefits in creating online business [3]. The travel industry
has become one of the most well known and energetic
specialized administrations on the Internet [4]. The nature
and qualities of the travel industry itself, just as friendly
informationization and monetary systems administration,
verify that travel industry has novel benefits in creating
power over business. With the ceaselessdevelopmentofthis
innovation, the utilization of computerized reasoning, in
actuality, is turning out to be increasingly famous. In spite of
the fact that China’s travel industry web based business is
creating quickly, there are as yet numerous issues and
troubles. Site data refreshes gradually, online exchangesare
cool, unfit to draw in vacation- ers [5]. The area of the site is
too restricted to even consider taking into account
vacationers from everywhere the world, or even to dispose
of phonetic and social contrasts. Man-made brainpower is a
part of PC science. For researchers, the em- bodiment of AI
research is to comprehend the embodiment of insight [6].
Thus, it produces a brilliant machine that responds in
another manner that is like human in- sight. The most
effective method to help guests as soon as possible observe
the data they need and turn potential guests into purchasers
is difficult for movement internet business destinations.
Work really hard in client relationship the executives, offer
customized types of assistance for clients, and become the
course of online business activity and advancement [7].
China is a country with bountiful the travel industry assets
and a enormous client market. In this manner, the travel
industry web based business has incredible potential and
space for improvement in China’sthetravel industrymarket.
The most effective method to make every guest see as
thedata of interest on the site and cause the craving to buy
the travel industry is the objective of customized internet
business data administration for movement web based
business [8]. This paper investigates the examination of
client access information, builds up a client model library,
and gives comparing administrations for client needs
2. RELATED WORK
[1]. As a representative of the new economic model, e-
commerce has received more and more attention from all
countries in the world. With the information system for
tourists, it is better to provide visitors with relevant
information and scheduled services. Such as tourism
destination activities, tourism costs, travel routes, trans-
portation, accommodation, entertainment, local customs,
eating habits and so on. In order to help tourists choose the
best travel routes and travel time, make reasonable travel
decisions [2]. Get the greatest pleasure of tourism
consumption at the least cost, improve the loyaltyoftourists
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 09 Issue: 07 | July 2022 www.irjet.net p-ISSN: 2395-0072
© 2022, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 892
to the website, and thus enhance the competi-tivenessofthe
website. Tourism has unique advantages in developing e-
commerce [3]. Tourism has become one of the most popular
and lively technical services on the Internet [4]. The nature
and characteristics of tourism itself, as well as social infor-
mation’s and economic networking, determine that tourism
has unique advantages in developing electricity over
business. With the continuous maturity of this tech- nology,
the application of artificial intelligence in real life is
becoming more and more popular.AlthoughChina’stourism
e-commerce is developing rapidly, there are still many
problems and difficulties. Website information updates
slowly, online transactionsarecold,unabletoattracttourists
[5]. The location of the website is too narrow to cater to
tourists from all over the world, or even to eliminate
linguistic and cultural differences. Artificial intelligence is a
branch of computer science. For scientists, the essence of AI
research is to understand the essence of intelligence [6]. In
turn, it produces a smart machine that reacts in a new way
that is similar to human intelligence. How to help visitors
quickly find the information they need and turn potential
visitors into buyers is a challenge for travel e-commerce
sites. Do a good job in customer relationship management,
provide personalized services for users, and become the
direction of e-commerce operation and development [7].
China is a country with abundant tourism resources and a
huge user market. Therefore, tourism e-commercehasgreat
potential and space for developmentinChina’stourismmar-
ket. How to make each visitor findtheinformationofinterest
on the website and cause the desire to purchase tourism is
the goal of personalized e-commerce infor- mation service
for travel e-commerce [8]. This paper explores the analysis
of user access data, establishes a user model library, and
provides corresponding services for user needs.
Tourism is very popular amongst people these days.
People often seek to spend their holiday in attractive
destinations rather than being at home with their family. So,
the initial problem they face regarding this is a proper plan.
There are often both expen- sive and inexpensive options
increasing the chance of exploitation. As a result , they
become confused and suffer from hesitation. Also, not
withstanding, that if they hire a tourist guide then they also
have to bear a large amount of extra cost. In this paper, we
present a mobile application to solve this problem that
almost all lone tourists face when they plan to travel to a
new destination. The Amar Bangladesh app will help
individuals to discover the closest tourism spot and
information related to their plans upon checkingin.Theidea
of Amar Bangladesh is to get the all the spots in one app and
make it lesser deal to move from one spot onto thenext.This
solution is possible in light of the fact that a decent number
of individuals are travel parched and in the event that they
discover an answer like this they we certainly utilize it as it
is additionally utilize less mobile data. In third world
countries like Bangladesh, Pakistan and Myanmar, people
have access to smart phones but are notcompletelyawareof
the technical advancements it carries. This paper is focused
on those who are travellers and can take advantage of this
advancement to know the nearest tourist spot. By using this
app, travellers can easily find which place they want to visit
and which tourist spot is nearest from their location. They
can deselect attractions which they do not prefer to go. This
paper is centered around the individualswhoaretrav-ellers
and can exploit this headway to know the closest traveler
spot. By utilizing this app, travellers can discover without
much of a stretch that which put they need tovisitand which
traveler spot is the closest from their area. Theycandeselect
at- tractions which they don’t want to go.
Many tourism apps are available in the internet. But
there cant provide specific spot to the user which hewill like
using artificial intelligence or any other method. They just
show the list of spots and users can choose the spot and see
details. Like Tourism [8] is an android application which
provides information about any place situated in India but
do not provide any information whichisoutsideofIndia also
it does not have any algorithm which can determine which
places user will like most and which places are very near to
the user so the user can easily go to that place. Minube:
travel planner guide[9]isanotherandroidapplication which
is available in Google play store to help users for tour but it
is not much efficient for using as guidance. To reduce the
difficulty of tourism guidance, the Amar Bangladesh
application which is proposed in this paper can be very
helpful for people. This mobile application features are very
easy to use and it is totally cost free. Service automation,
robotics and AI techniques have created new opportunities.
Considering the decision making process related
complexity, intelligent system can be applied very
appropriately[21]. The impact of intelligent system intravel
and tourism have been discussed by Werthner H[3] Neha
Soni and et. al[4]. The au- thors have discussed about the
influence of AI in tourism industry, which is one of the
leading business sectors generating more than 50revenue.
They have discussed about chatbots andintelligentagentsin
their works. They mostly use the algorithms like Neive
Bayse, Support Vector Machine, Artificial Neural Network
(ANN),Deep learning network etc. But this field is an
emerging one and changing day by day, so there are a lot of
challenges to be faced and the networks are changing, so
change in algorithms is expected. Many of researchers
worked on development of ChatBot for travel sector.
Researchers working in chatbot sectors had given a clear
vision about the use of chatbotandtheprocedure[6,7,8]. The
researchers have shown the use of chatbots in several
sectors including travel, education and technological sectors
and how they are changing the game. With the flavor of
machine intelligence in it chatbots arebecomingmoresmart
and intelligent in decision making and problem solving.
Khanna A. and et. al, in their survey based paper have
discussed about the current approach of AI and how this is
increasing intelligent Human Computer Interaction. They
have mentioned SARANGchatbotprogramintheirwork. The
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 09 Issue: 07 | July 2022 www.irjet.net p-ISSN: 2395-0072
© 2022, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 893
au- thors have discussed about some properties like sense,
consciousness and perception. But the authors have given a
theorical aspect giving idea about the current trends in
chatbots. Chatbot based tourist recommendation model is
also very popular and re- searchers have worked on this. [5-
7][20-22]. Some authors haveshown model basedreasoning
and recommendation system using chatbotforhaving better
customer ex- perience [21-22]. Other paper by Ellis Prat
discusses about the working procedureofchatbotsanditisa
technical paper to show how a chatbot may be developed
and which technologies are the base of making a chatbot.
Though the idea of chatbot has begun in the era of1960s, but
nowadays with the huge enhancement of AI ap- plications,
chatbots are becoming useful, specially the tourism sector
has witnessed a huge paradigm shift in this area[7-10].
Elisabeth E and et al. has demonstratedtherecommendation
system[23]. The authors used a personal device based GPS
tracker. They have applied k-means algorithm.Anotherarea
of AI application in tourism is recommendation engine to
provide personalized booking option or travel plan de-
pending upon the consumer behavior or past booking
pattern. Researcher have done plenty of research in this
area. Sarwar B. and et. al has given an idea about several
algorithms are being used to develop recommendation
system in E commerce sec- tor. Main algorithms are used to
develop recommendation system are collaborative filtering,
K nearest neighbor algorithm etc.[12]. Hybrid
recommendationmodel isanothermodel fordevelopmentof
recommendation engine in E Commerce system and it is
creating an impact in E commerce sector including tourism
also.[13]. The authors discussed about hybrid
recommendation model and their impact on E com- merce.
But as in tourism sector the demographic data matters a lot
and the tourism data is dynamic in nature, it is not very
relevant in tourism recommendation. For building
personalized recommendation model few researchers have
applied unsu- pervised machine learning model to analyze
their dataset and recommend on basis of the learning[24] ,
whereas some researchers have given idea about
conversational recommendation model based on feature
extraction[25] Sruthi S. and Grispy J. has discussed about
hybrid recommendation system, the authors havediscussed
about product based recommendationsystemandthey have
shown how hybrid recom- mendation system has enhanced
the overall effectiveness in hybrid recommendation
system[13]. Another area for better customer experience is
robotics. Using robotics they perform service
automation[26- 27].Some researchershaveshowntheuseof
robotics for service automation in tourism sector, for car
rental, travel agent book- ing and how the companies are
facing challenges for adoption of robots for better service in
tourism sector[26]. Tourism sectors mostly experience
better customer experience in service automation using
robotics science, recommendation system using intelligent
algorithms, chatbots are another agents presently travel
sectors are using for better customer service..
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 09 Issue: 07 | July 2022 www.irjet.net p-ISSN: 2395-0072
© 2022, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 894
3. CONCLUSIONS
In this project work we have studied smart transportation
system using machine learning methods to predict
transportation and sales for company and small vendors.
And in this project we have studied svm algorithm and
android app development .svm will give more accuracy to
predict data.
REFERENCES
[1] I?Aki S R , N’Dja Aure`le, James C , et al. User Satisfaction
Evaluation of the
EHR4CR Query Builder: A Multisite Patient Count Cohort
System[J].BioMedResearch International,2015,2015:1-11.;
[2] Youm, Sekyoung. The Development and User
Satisfaction Evaluation of Internet-Based N-Screen
Healthcare Walking Content to Increase Continuous Usage
Motivation[J]. Telemedicine and e-Health, 2015, 21(8):677-
685 ;
[3] Hu C P , Yan W W , Hu Y . User satisfaction evaluation of
microblogging ser- vices in China: using the tetra-class
model[J]. Behaviour Information Tech- nology, 2015,
34(1):17-32.;
[4] Hashim W N W , Othman M R , Madian, Safi’ee, et al.
Evaluation of End-user Satisfaction among Employees
Participating in a Web-based Needs Assessment
Inventory[J]. Procedia -Social andBehavioral Sciences,2013,
97:766-770 ;
[5] Foster P M . An Exploratory, Population-Based, Mixed-
Methods Program Evaluation of User Satisfactionof Services
Provided by a Regional Extension Center (REC)[J]. Applied
Clinical Informatics, 2014, 05(01):1-24. ;

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TOURS AND TRAVEL RECOMMEND SYSTEM USING MACHINE LEARNING TECHNIQUES

  • 1. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 09 Issue: 07 | July 2022 www.irjet.net p-ISSN: 2395-0072 © 2022, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 891 TOURS AND TRAVEL RECOMMEND SYSTEM USING MACHINE LEARNING TECHNIQUES Pooja Hajare1, Hrushikesh Jarad2, Shabnam Jakate3, Rajkesh Nishad4 And Prof. Mrs. Nilufar Zaman5 1,2,3,4 Computer Engineering, Trinity Academy of Engineering, Pune, India ---------------------------------------------------------------------***--------------------------------------------------------------------- Abstract - Intelligent Agent is a new method of designing and developing software system. Agent-based processing technology has become a new breakthrough in the devel- opment of software engineering and a new revolution in software. The relation- ship between user satisfaction and tourism e-commerce function isdiscussed, andtherelationship between user satisfaction and the purpose of tourism e- commerce supplier is tested. Web data mining is oneofthekey technologies to realize Web personalized service. Through the analysis of tourists’ behavior (interest), the cor- responding model is established to provide personalized service for users according to the model. The traditional tourism industry is obviously unable to comply with the development trend, and the corresponding industrial structure transformation and upgrading is necessary. With the advent of the era of personalized information ser- vices, the personalized service provided by the tourism e-commerce environment is also of great significance and practical value for improving the satisfaction of tourists and the competitiveness of merchants. This paper analyzes the reasons that affect the customer satisfaction of tourism e-commerce, and proposes corresponding countermeasures. 1. INTRODUCTION The improvement of current data innovation and organizationinnovation,webbased business,whichdepends on the Internet and other PC advances, has arisen as the oc- casions require, and has developed quickly [1].Asa delegate of the new monetary model, internet business has gotten increasingly more consideration from all nations on the planet. With the data framework for travelers, it is smarter to give guests per- tinent data and planned administrations. Like the travel industry objective exercises, the travel industry costs, travel courses, transportation, convenience, amusement, neighborhood customs,dietarypatterns,etc. To help sightseers pick the best travel courses and travel time, make sensible travel choices [2]. Get thebestjoyofthetravel industry utilization essentially cost, work onthefaithfulness of sightseers to the site, and in this manner improve the seriousness of the site. The travel industry has one of a kind benefits in creating online business [3]. The travel industry has become one of the most well known and energetic specialized administrations on the Internet [4]. The nature and qualities of the travel industry itself, just as friendly informationization and monetary systems administration, verify that travel industry has novel benefits in creating power over business. With the ceaselessdevelopmentofthis innovation, the utilization of computerized reasoning, in actuality, is turning out to be increasingly famous. In spite of the fact that China’s travel industry web based business is creating quickly, there are as yet numerous issues and troubles. Site data refreshes gradually, online exchangesare cool, unfit to draw in vacation- ers [5]. The area of the site is too restricted to even consider taking into account vacationers from everywhere the world, or even to dispose of phonetic and social contrasts. Man-made brainpower is a part of PC science. For researchers, the em- bodiment of AI research is to comprehend the embodiment of insight [6]. Thus, it produces a brilliant machine that responds in another manner that is like human in- sight. The most effective method to help guests as soon as possible observe the data they need and turn potential guests into purchasers is difficult for movement internet business destinations. Work really hard in client relationship the executives, offer customized types of assistance for clients, and become the course of online business activity and advancement [7]. China is a country with bountiful the travel industry assets and a enormous client market. In this manner, the travel industry web based business has incredible potential and space for improvement in China’sthetravel industrymarket. The most effective method to make every guest see as thedata of interest on the site and cause the craving to buy the travel industry is the objective of customized internet business data administration for movement web based business [8]. This paper investigates the examination of client access information, builds up a client model library, and gives comparing administrations for client needs 2. RELATED WORK [1]. As a representative of the new economic model, e- commerce has received more and more attention from all countries in the world. With the information system for tourists, it is better to provide visitors with relevant information and scheduled services. Such as tourism destination activities, tourism costs, travel routes, trans- portation, accommodation, entertainment, local customs, eating habits and so on. In order to help tourists choose the best travel routes and travel time, make reasonable travel decisions [2]. Get the greatest pleasure of tourism consumption at the least cost, improve the loyaltyoftourists
  • 2. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 09 Issue: 07 | July 2022 www.irjet.net p-ISSN: 2395-0072 © 2022, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 892 to the website, and thus enhance the competi-tivenessofthe website. Tourism has unique advantages in developing e- commerce [3]. Tourism has become one of the most popular and lively technical services on the Internet [4]. The nature and characteristics of tourism itself, as well as social infor- mation’s and economic networking, determine that tourism has unique advantages in developing electricity over business. With the continuous maturity of this tech- nology, the application of artificial intelligence in real life is becoming more and more popular.AlthoughChina’stourism e-commerce is developing rapidly, there are still many problems and difficulties. Website information updates slowly, online transactionsarecold,unabletoattracttourists [5]. The location of the website is too narrow to cater to tourists from all over the world, or even to eliminate linguistic and cultural differences. Artificial intelligence is a branch of computer science. For scientists, the essence of AI research is to understand the essence of intelligence [6]. In turn, it produces a smart machine that reacts in a new way that is similar to human intelligence. How to help visitors quickly find the information they need and turn potential visitors into buyers is a challenge for travel e-commerce sites. Do a good job in customer relationship management, provide personalized services for users, and become the direction of e-commerce operation and development [7]. China is a country with abundant tourism resources and a huge user market. Therefore, tourism e-commercehasgreat potential and space for developmentinChina’stourismmar- ket. How to make each visitor findtheinformationofinterest on the website and cause the desire to purchase tourism is the goal of personalized e-commerce infor- mation service for travel e-commerce [8]. This paper explores the analysis of user access data, establishes a user model library, and provides corresponding services for user needs. Tourism is very popular amongst people these days. People often seek to spend their holiday in attractive destinations rather than being at home with their family. So, the initial problem they face regarding this is a proper plan. There are often both expen- sive and inexpensive options increasing the chance of exploitation. As a result , they become confused and suffer from hesitation. Also, not withstanding, that if they hire a tourist guide then they also have to bear a large amount of extra cost. In this paper, we present a mobile application to solve this problem that almost all lone tourists face when they plan to travel to a new destination. The Amar Bangladesh app will help individuals to discover the closest tourism spot and information related to their plans upon checkingin.Theidea of Amar Bangladesh is to get the all the spots in one app and make it lesser deal to move from one spot onto thenext.This solution is possible in light of the fact that a decent number of individuals are travel parched and in the event that they discover an answer like this they we certainly utilize it as it is additionally utilize less mobile data. In third world countries like Bangladesh, Pakistan and Myanmar, people have access to smart phones but are notcompletelyawareof the technical advancements it carries. This paper is focused on those who are travellers and can take advantage of this advancement to know the nearest tourist spot. By using this app, travellers can easily find which place they want to visit and which tourist spot is nearest from their location. They can deselect attractions which they do not prefer to go. This paper is centered around the individualswhoaretrav-ellers and can exploit this headway to know the closest traveler spot. By utilizing this app, travellers can discover without much of a stretch that which put they need tovisitand which traveler spot is the closest from their area. Theycandeselect at- tractions which they don’t want to go. Many tourism apps are available in the internet. But there cant provide specific spot to the user which hewill like using artificial intelligence or any other method. They just show the list of spots and users can choose the spot and see details. Like Tourism [8] is an android application which provides information about any place situated in India but do not provide any information whichisoutsideofIndia also it does not have any algorithm which can determine which places user will like most and which places are very near to the user so the user can easily go to that place. Minube: travel planner guide[9]isanotherandroidapplication which is available in Google play store to help users for tour but it is not much efficient for using as guidance. To reduce the difficulty of tourism guidance, the Amar Bangladesh application which is proposed in this paper can be very helpful for people. This mobile application features are very easy to use and it is totally cost free. Service automation, robotics and AI techniques have created new opportunities. Considering the decision making process related complexity, intelligent system can be applied very appropriately[21]. The impact of intelligent system intravel and tourism have been discussed by Werthner H[3] Neha Soni and et. al[4]. The au- thors have discussed about the influence of AI in tourism industry, which is one of the leading business sectors generating more than 50revenue. They have discussed about chatbots andintelligentagentsin their works. They mostly use the algorithms like Neive Bayse, Support Vector Machine, Artificial Neural Network (ANN),Deep learning network etc. But this field is an emerging one and changing day by day, so there are a lot of challenges to be faced and the networks are changing, so change in algorithms is expected. Many of researchers worked on development of ChatBot for travel sector. Researchers working in chatbot sectors had given a clear vision about the use of chatbotandtheprocedure[6,7,8]. The researchers have shown the use of chatbots in several sectors including travel, education and technological sectors and how they are changing the game. With the flavor of machine intelligence in it chatbots arebecomingmoresmart and intelligent in decision making and problem solving. Khanna A. and et. al, in their survey based paper have discussed about the current approach of AI and how this is increasing intelligent Human Computer Interaction. They have mentioned SARANGchatbotprogramintheirwork. The
  • 3. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 09 Issue: 07 | July 2022 www.irjet.net p-ISSN: 2395-0072 © 2022, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 893 au- thors have discussed about some properties like sense, consciousness and perception. But the authors have given a theorical aspect giving idea about the current trends in chatbots. Chatbot based tourist recommendation model is also very popular and re- searchers have worked on this. [5- 7][20-22]. Some authors haveshown model basedreasoning and recommendation system using chatbotforhaving better customer ex- perience [21-22]. Other paper by Ellis Prat discusses about the working procedureofchatbotsanditisa technical paper to show how a chatbot may be developed and which technologies are the base of making a chatbot. Though the idea of chatbot has begun in the era of1960s, but nowadays with the huge enhancement of AI ap- plications, chatbots are becoming useful, specially the tourism sector has witnessed a huge paradigm shift in this area[7-10]. Elisabeth E and et al. has demonstratedtherecommendation system[23]. The authors used a personal device based GPS tracker. They have applied k-means algorithm.Anotherarea of AI application in tourism is recommendation engine to provide personalized booking option or travel plan de- pending upon the consumer behavior or past booking pattern. Researcher have done plenty of research in this area. Sarwar B. and et. al has given an idea about several algorithms are being used to develop recommendation system in E commerce sec- tor. Main algorithms are used to develop recommendation system are collaborative filtering, K nearest neighbor algorithm etc.[12]. Hybrid recommendationmodel isanothermodel fordevelopmentof recommendation engine in E Commerce system and it is creating an impact in E commerce sector including tourism also.[13]. The authors discussed about hybrid recommendation model and their impact on E com- merce. But as in tourism sector the demographic data matters a lot and the tourism data is dynamic in nature, it is not very relevant in tourism recommendation. For building personalized recommendation model few researchers have applied unsu- pervised machine learning model to analyze their dataset and recommend on basis of the learning[24] , whereas some researchers have given idea about conversational recommendation model based on feature extraction[25] Sruthi S. and Grispy J. has discussed about hybrid recommendation system, the authors havediscussed about product based recommendationsystemandthey have shown how hybrid recom- mendation system has enhanced the overall effectiveness in hybrid recommendation system[13]. Another area for better customer experience is robotics. Using robotics they perform service automation[26- 27].Some researchershaveshowntheuseof robotics for service automation in tourism sector, for car rental, travel agent book- ing and how the companies are facing challenges for adoption of robots for better service in tourism sector[26]. Tourism sectors mostly experience better customer experience in service automation using robotics science, recommendation system using intelligent algorithms, chatbots are another agents presently travel sectors are using for better customer service..
  • 4. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 09 Issue: 07 | July 2022 www.irjet.net p-ISSN: 2395-0072 © 2022, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 894 3. CONCLUSIONS In this project work we have studied smart transportation system using machine learning methods to predict transportation and sales for company and small vendors. And in this project we have studied svm algorithm and android app development .svm will give more accuracy to predict data. REFERENCES [1] I?Aki S R , N’Dja Aure`le, James C , et al. User Satisfaction Evaluation of the EHR4CR Query Builder: A Multisite Patient Count Cohort System[J].BioMedResearch International,2015,2015:1-11.; [2] Youm, Sekyoung. The Development and User Satisfaction Evaluation of Internet-Based N-Screen Healthcare Walking Content to Increase Continuous Usage Motivation[J]. Telemedicine and e-Health, 2015, 21(8):677- 685 ; [3] Hu C P , Yan W W , Hu Y . User satisfaction evaluation of microblogging ser- vices in China: using the tetra-class model[J]. Behaviour Information Tech- nology, 2015, 34(1):17-32.; [4] Hashim W N W , Othman M R , Madian, Safi’ee, et al. Evaluation of End-user Satisfaction among Employees Participating in a Web-based Needs Assessment Inventory[J]. Procedia -Social andBehavioral Sciences,2013, 97:766-770 ; [5] Foster P M . An Exploratory, Population-Based, Mixed- Methods Program Evaluation of User Satisfactionof Services Provided by a Regional Extension Center (REC)[J]. Applied Clinical Informatics, 2014, 05(01):1-24. ;