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SIKI
SIKI
SIKI
Giunta
Siki Giunta
EVP & Head of
HCL Technologies
CloudSMART
Consulting and
Offering Strategy
HCL Technologies
VOL-05 | ISSUE-12 | 2022 www.insightssuccess.com
Transforming Businesses
Modern
with Leadership
The
Most
Inspiring
2022
to Follow in
Work-life Balance
Importance of Balancing
All the Aspects of Life
Well-Chosen Way
Leading With
Organized
Approach and
Wise Choices
Leading in
Inspirational
Ways
st
he women of the 21 century have risen above
Tevery stereotypical leadership and proved
successful in every field. According to Deloitte
Global, on average, 33% of women's representation
contributes to the technological workforce. Additionally, the
percentage of women in tech is much larger around the
globe, and the efforts to empower women are surely
showing results. Women in the tech industry have done it
all, from building hardware to developing software and
discovering apps. This can also be linked to better access to
technology and education for women in the last decade.
Businesswomen are always searching for opportunities for
others, learning to embrace the transformation in the
industry, and have adapted well by taking up the leadership
positions today. They feel proud of their work and are
always honest with the team and the organization. Because
of these qualities, people trust and follow the women
leaders.
The best part of women's leadership is that they always look
at the bright side of things, and the same approach is seen in
their leadership. Some of the other traits their leadership
includes are looking for alternatives, helping the team, and
being great at handling work-life balance. The role of the
organizations is also crucial here for creating an
environment that helps the women contribute their best.
Editor’s Desk
Today there isn't a single job where a woman cannot
work and lead; they are shooting at the stars and
creating a belief to achieve things for others. From
creating history to leading the changing world,
women have always been a source of inspiration.
They have shown the world what it means to believe
in yourself time and again. This inspired us a lot, and
that is why we at Insights Success celebrate the
achievements of women in their career choices and
people to get inspired with “The 10 Most Inspiring
Women Leaders to Follow in 2022.”
Some things will drop out of the public eye and go
away, but there will always be stories and articles to
tell, so flip your pages to read about creative articles
that will enlighten you about the industry ongoings.
Go On!
Sourabh More
sourabh@insightssuccess.com
C O V E R
S T O R Y
A R T I C L E S
32 46
08
Work-life Balance
Importance of Balancing
All the Aspects of Life
Well-Chosen Way
Leading With Organized
Approach and Wise Choices
52
42
34
22
14
18
28
38
48
Alexi Venneri
Jenniffer Breitenstein,
Kellie Harrison and
Kim Molkoski
Marina Tognetti:
Nermine Khouzam Rubin
Susanne Skov Diemer
Ellen Voie
Karen Viera
Miranda McCarthy
Suman Bala
Delivering a Better Consumer
Experience Through Technology
The Dynamic Trio Disrupting
the Insuretech Market
Shifting Tides as the Food Waste Warrior
Transforming Africa with Water,
Food, and Hope!
Looking After You and
Your Security Needs
Giving Voice to Women in the
Transportation Sector
Maintaining a Laser-Focused Concentration
on Achieving Commercial Objectives
A Ray of Hope for People
with Disabilities
A Passionate Leader and
an Award-Winning Test Architect
sales@insightssuccess.com
May, 2022
Editor-in-Chief
Senior Sales Manager Business Development Manager
Marketing Manager
Technical Head
Technical Specialist Digital Marketing Manager
Research Analyst
Database Management Technology Consultant
Pooja M Bansal
Managing Editor
Jenny Fernandes
Executive Editor
Sourabh More
Assistant Editors
Visualizer
David King
Art & Design Director Associate Designer
Kshitij S Peter Collins
John Matthew
Sales Executives
David, Martin
Business Development Executives
Steve, Joe, Saurabh
Jacob Smile
Aditya Marry D'Souza
SME-SMO Executive
Atul Dhoran Frank Adams
Circulation Manager
Robert Brown Stella Andrew David Stokes
Sonia Raizada
Copyright © 2022 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success.
Reprint rights remain solely with Insights Success.
Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess
We are also available on :
Anish Miller
Shyam Sonawane
Brief
Company Name
Digital Air Strike helps businesses engage with consumers
online with targeted ads, more 5-star reviews, custom social
media marketing, patented lead response, and A.I. powered
intelligent messaging.
Featured Person
Digital Air Strike
digitalairstrike.com
Alexi Venneri.
Co-founder and CEO
Women In Trucking Association is a non-profit organization
with the mission to encourage the employment of women in the
trucking industry.
Women In Trucking
Ellen Voie
CEO and President
OnPoint helps global brands deliver excellent customer product
service experiences.
OnPoint Warranty
onpointwarranty.com
Church's Chicken serves up a rich tradition of gracious
Southern hospitality and freshly prepared, high quality,
authentic home-style fare, to help people provide affordable,
complete meals for their families.
Church's Chicken
churchs.com
Karen Viera
Global Chief People
Officer
Adaptive Yoga is designed to make yoga accessible to more
people.
Adaptive Yoga LIVE
adaptiveyogalive.com
Miranda McCarthy
Founder
mYngle is the pioneer of online language lessons.
mYngle
myngle.com
Marina Tognetti
Founder and CEO
Water 4 Mercy provides the 'One-Two-Three Solution' to
permanently end thirst, hunger and poverty in the world.
Water 4 Mercy
water4mercy.org
Nermine Khouzam
Rubin
Founder and CEO
HCL Technologies helps enterprises reimagine their businesses
for the digital age.
HCL Technologies
hcltech.com
Siki Giunta
Exec. VP & Head
Praesidio Group delivers global security and intelligence
solutions and services to individuals, corporations, institutions,
governments, and authorities.
Praesidio Group
praesidiogroup.com
Susanne Skov Diemer
Founder and CEO
easyJet is Europe’s leading airline offering a unique and
winning combination of the best route network connecting
Europe's primary airports, with great value fares and friendly
service.
easyJet
easyjet.com
Suman Bala
Test Architect
Jenniffer Breitenstein
CMO
Kellie Harrison
VP of Client Services
Kim Molkoski
VP Business
Development
Siki
Giunta
Transforming Businesses
with Modern Leadership
The 10 Most Inspiring Women Leaders to Follow in 2022
Cover
Story
Siki Giunta
EVP  Head of
HCL Technologies
CloudSMART
Consulting and
Offering Strategy
HCL Technologies
ith globalization expanding its wings across
Wcontinents, the world of technology has realized
the pivotal role of women in the IT industry.
Today, global businesses are witnessing the potential of
female leadership in steering the wheel of social
transformation, and HCL Technologies has been
spearheading this change by appointing Siki Giunta as its
EVP  Head of HCL Technologies CloudSMART
Consulting and Offering Strategy.
Siki leads the global team to formulate HCL's vision and to
develop CloudSMART Solutions. Believing that the
challenges of today, for anyone representing a gender, a
generation, or a class, is in mastering skills and making it
the focus of working relationships, Siki is innovating,
leading, and being a contributing member of the HCL
community.
Intending to live a life of purpose – do good work, mentor
others, challenge the status quo, and take risks for a better
outcome; Siki is pushing the boundaries of the cloud,
crushing gender stereotypes, and achieving the
unimaginable!
Siki is the perfect example of morden leadership, driving
cloud technology into the future and inspiring millions.
Rising Above the Storm
Siki is an Italian woman who prides herself on being
expressive with the flexibility of four languages. She
believes that her investors, teams, and colleagues adapted to
the differences because they witnessed the results that she
brings to the table.
The saying, 'Challenges are the stepping stone to success',
proves to be very true when you look at the early career of
Siki Giunta.
Reminiscing about the beginning of her career, Siki shares,
At the beginning of my career, I could often go several
days without seeing or talking to another woman in my
field. I had to be better than good every day. Besides
gender, I had a different temperament – when I was excited,
I shared it; when I was frustrated, I shared it.
Adding to her professional challenges, she says, I speak
four languages, and sometimes I think in one language and
talk in another, which can be challenging for the listener
and me. As I look back over my career, I believe that my
investors, teams, and colleagues adapted to the differences
because they witnessed the results and came to trust my
ability and appreciated the differences.
With an experience of two decades in leadership roles, Siki
has served global tech giants with an innovative mindset. I
had my moments, there were disappointments, but it's been
more good than bad in general, says Siki.
Evolving with Time
In Siki's early days of cloud, all the vendors and analysts
could talk about was 'opex replacing capex' and how the
cloud would change the cost structure of IT. While this
came to be true, Siki was more intrigued by the impact of
the cloud on the speed of innovation. Cloud had the facility
to enable companies to pivot and adapt. Cloud challenged
everything that had governed IT for decades.
Sharing about the transitioning phases of global businesses
towards the cloud, Siki remarked, I am fortunate that I
love what I do, I am passionate about technology and the
impact and promise it has for our world. As a student and
then as a new technologist, mainframes were a marvel. A
decade passed and then client-server architectures were
taking the enterprise by a storm. Then one day Amazon
accepted the first check for cloud consumption, and it was a
new beginning. In my work I have had the advantage of
spending time with CIOs in all industries, and I saw then
and see clearly now that cloud was the future - the next big
thing.
Pushing the Boundaries
When Siki stepped into the cloud, she had served as the
CEO of several companies with successful exits. She was
recruited in 2010 to build a cloud business in a traditional
IT services company. At first, they debated public or
private, on premise and off-premise, while she said let the
workloads be the guide. When everyone was preoccupied
with rate cards, Siki joked that companies weren't lining up
to 'buy a pound of cloud'. Instead, they were interested in
how cloud adoption would change the way they did
business and facilitate growth and competition. This
position was the defining moment of Siki's career.
To mitigate the fear of on-premises cloud infrastructure,
Siki brought in a brilliant team of people and worked with
her partners EMC and VMware to build a cloud stack that
could live on-premises, delivering the value of opex
infrastructure combined with the speed and agility of the
off-premises cloud. Siki says, We called it BizCloud and
introduced it to the market with an equally unique pricing
model. For a company that specialized in managing on-
premises, legacy infrastructure, BizCloud was a game-
changer.
Siki adds,  This private cloud provided a way for
companies to learn about and appreciate the agility of
cloud while they overcame their fear of off-premises
infrastructure.
During this time, Siki met Kaylan Kumar, now Chief
Technology Officer (CTO) for HCL Technologies. She
shares, I continued to push the boundaries of cloud at
other large consulting companies until KK, as we call him,
made me an offer to join HCL and I couldn't refuse. I joined
HCL because I believed that KK and the ideapreneurs at
HCL would again push the boundaries of the cloud one
more time. No other company has the extensive portfolio of
HCL and the human capital and engineering expertise to
continue the evolution to the modern cloud.”
At HCL, Siki is on a mission to enable her clients to
envision their future, finding their north star, and bringing
that future vision into focus with the modern cloud.
A Promising Future
With a passion for developing and delivering innovative
offerings that enable HCL clients’ Cloud-driven business
success, Siki ensures a transformative shift in the global
business circle.
HCL Technologies CEO, C Vijay Kumar, encourages
everyone to work with purpose and has chosen a simple-to-
remember mantra to guide personal development and keep
them focused on their personal growth. The organization
has adopted a guru mantra that characterizes HCL
ideapreneurs: Do, Learn, and Contribute.
Talking about the mission and vision of HCL Technologies
Siki says, Original thinking is highly valued, which
enables HCL to develop so many products that are
embedded in the solutions we bring to the client. Always
innovative, our solutions focus on automation and risk
mitigation. HCL exists to grow and compete aggressively, to
challenge the status quo. Every person at HCL derives
personal pride from getting it done.
As a visionary leader, Siki intends to be in the moment,
innovating, leading, and contributing to the HCL
community. She quotes, Like my friends here, I will DO,
LEARN and CONTRIBUTE to benefit our customers and
myself.
Driving Sustainability with Positive Work Culture
Siki is approaching the HCL workflow with a futuristic
vision. HCL understands the challenges. To meet the
challenge the HCL human motor hums with productivity.
Speaking about the positive work culture of HCL, which is
known for its' can-do attitude', Siki expresses, The
company is obsessed with immortalizing how much they can
DO and how they will do it! The leadership believes that
our work is very relevant, integral to our clients'
businesses. Everyone here approaches their work with the
right intent and with the intensity it deserves.
At HCL Technologies, Diversity, Equity, and Inclusion are
the centerpiece of the organization's culture. The tech giant
focuses on sustainability and discovers ways to protect
resources to benefit the world. It represents 50 countries
with many cultures and languages. Siki mentions that HCL
CEO, C Vijay Kumar governs programs that develop
women leaders, and create a culture that is conducive to
women, ethnicities, multiple generations, and people with
disabilities.
Advancing with Technology
Siki is a resilient leader who is known for her unique
approach to the technological transformation of businesses
without adding to their technical debt. She notes, We bring
agility and speed to our customers. Our customers expect
us to fast-track their cloud journey with innovative tools
and capabilities. They want HCL to modernize their
applications and how they are leveraging data to innovate
without risk and make risk-free decisions. Finally, they
expect excellence in digital engineering.
At HCL Technologies, the cloud is the consistent
technology in all the business segments: IT Business
Services, Engineering  Research Services, and Products 
Platforms. It's consulting-led CloudSMART is the HCL
strategy to provide customers with continuous cloud
modernization. Siki explains, the modern business is a
perpetual state of change and #HCLCloudSMART provides
the technology, expertise, and experience to enable our
clients to reach their north star.
The Next Big Change
With modern infrastructure playing a pivotal role in cloud
computation, business leaders are leveraging technology to
promote health, wellness, and equitable access to education
across socio-economic classes.
Sharing her vision of social development through
empowering the Digital age, Siki expresses that technology
is everywhere but not equitably accessible. There are rural
towns everywhere in the world with limited access to the
internet. This is a primary cause of generational poverty,
infant mortality, and chronically ill populations.
Today, sustainability is emerging as a major consideration
for clients consuming the cloud. Green IT is leading the
way making sustainability central to the organization's
technology priorities in line with the UN-SDGs. Cloud
services consume energy and must be monitored,
controlled, and evolve to use better energy sources.
Predicting the future of cloud computing she explains that
HCL sees tremendous potential in a data-centric approach
to gaining insights and believes in achieving responsible AI.
I am personally monitoring Quantum Computing and see
quantum computing and cloud at a crossroads. In the
search for a better platform to crunch data for intelligence,
enterprise organizations will continue streamlining
quantum computing services by leveraging the cloud. Cloud
and quantum computing will work together to support the
Data-Driven Enterprises. In the not too distant future,
cloud may run out of steam, and quantum will enable the
outcomes that Cloud will not be able to compute, says
Siki.
A Smart Counsel
Advising the budding entrepreneurs who are likely to
venture into cloud technology, Siki gives a three-fold
business mantra. First – love learning, be inquisitive.
Second – embrace change without fear. Third – be honest
with yourself, your customers, and the people you work
with. They will trust you and be willing to follow you,
concludes Siki.
Alexi
Venneri
Delivering a Better Consumer
Experience Through Technology
igital Air Strike co-founder and CEO
DAlexi Venneri started her innovative
company after her automotive
advertising agency closed amid OEM
bankruptcies and dealership shutdowns. During
the Great Recession, Alexi knew that even though
advertising budgets had been cut dramatically,
dealerships and other businesses still needed to
reach consumers — much like today.
Twelve years ago, social media was starting to be
used in business-to-consumer communication.
This was before business pages even existed on
Facebook. Alexi knew social media was where
consumers were spending their time and wanted
to provide a low-cost way for businesses to attract
consumers. Digital Air Strike was founded to help
dealers monetize the low-cost reach, engagement,
and social media opportunity, even before
advertising on Facebook, Twitter, or YouTube.
“I was always fascinated by entrepreneurs, and
Alexi Venneri
Co-founder  CEO
May 2022 | 14 | www.insightssuccess.com
when I wrote my first book, I had been a successful
executive but had not yet started my own company, Alexi
said. It took the recession to force me to start my venture,
and I found I loved creating a fantastic culture where
everyone loved seeing their colleagues and enjoyed going
to work.
Today, Digital Air Strike has grown to over 150 employees
with more than 7,700 businesses and automotive clients
nationwide. As the leading customer engagement
technology partner, the company has completed six mergers
and acquisitions and expanded to provide a suite of
consumer engagement technology and services. Business
solutions include AI chat messaging, consumer text
marketing, digital and streaming advertising, inventory
merchandising, online reputation management, and video
lead engagement.
Digital Air Strike is honored Alexi was chosen by Insights
Success magazine as one of the ten most inspiring women
leaders to follow in 2022. Alexi is the backbone of the
company and the impetus behind Digital Air Strike's growth
to help businesses in 32 countries leverage technology to
attract, convert, and retain more customers.
Alexi and the Digital Air Strike team strive to provide the
best customer experience for clients. One of the company's
values is Clients Win. In the past year, Alexi has led the
team to develop new technology, helped clients leverage it,
and acquired two new companies: BestRide.com and
LotVantage.
BestRide.com is an innovative automotive marketplace that
allows consumers to search for millions of new and used
cars online from car dealers across the United States.
LotVantage is a digital inventory marketing software-as-a-
The 10 Most Inspiring Women Leaders to Follow in 2022
Technology that
drives a better
consumer
experience.
service company that effectively enables auto, RV, marine,
and powersports dealerships to merchandise their inventory
through advanced targeting and data analytics.
In January, Digital Air Strike launched its LotVantage
Partner Program. The expanded program enables
dealerships and their marketing partners to merchandise
inventory more effectively, deliver targeted messaging to
consumers, and drive business results through increased
vehicle sales and fixed operations service activities.
For more than ten years, Digital Air Strike has provided
our channel partners with innovative inventory
merchandising and customer engagement technology,
Alexi said. Through the launch of Digital Air Strike's
LotVantage Partner Program, we are combining the
capabilities of Digital Air Strike and the acquisition of
LotVantage to deliver a robust suite of solutions.
In October, Digital Air Strike was recognized again for its
digital marketing, reputation management, and social media
management technology and services, picking up top
honors in new customer experience technology categories:
new vehicle leads, mobile media, and video messaging.
DAS won a record six 2021 Dealers' Choice Awards from
Auto Dealer Today. The awards are incredibly gratifying
since auto dealers, Digital Air Strike's primary clientele,
decide the winners.
Think like an owner is one of the company's mottos.
Alexi appreciates when employees take the initiative and
offer suggestions to move the company forward. She started
the WIT (Whatever It Takes) awards to encourage
employees to nominate other team members who go above
and beyond to help clients, co-workers, and the company.
Eight WIT winners are chosen monthly to be recognized at
the company meeting, win $250, and receive a trophy for
their desk.
Alexi started the employee-led DASVentures group, which
organizes fun, healthy activities every month for employees
across the U.S. Recent activities have included a bowling
outing, a step challenge (with the winning team logging in
over 1 million steps), and the annual holiday party at a
casino resort that included a Gin Blossoms concert. Digital
Air Strike has an active private Facebook group the team
regularly posts photos and updates in, and Alexi is a regular
contributor.
Digital Air Strike has an unrivaled company culture that
Alexi is behind. Another big perk for employees is the
May 2022 | 15 | www.insightssuccess.com
annual President's Club trip, which every employee can
either win or earn their way to attend the all-expenses-paid
trip. The most recent trip was a 5-day vacation in London
over New Year's Eve. The team visited Stonehenge and
Windsor Castle, enjoyed a double-decker afternoon tea bus
tour through the city, and stayed in a beautiful castle resort
in the English countryside.
Alexi has also established a culture of charity through its
DASCares initiative organized by DASVentures. Giving
back monthly to nonprofits in need are near and dear to
what the company is all about. Digital Air Strike has given
back to dozens of charities through hundreds of thousands
of dollars financially and through in-kind donations, along
with countless hours of employee volunteerism. Employees
choose the charity's causes meaningful to their backgrounds
and families.
Alexi is also the mastermind behind Digital Air Strike
offering flexible work schedules and monthly half days to
provide volunteerism. Alexi is always available to support
her team's efforts, open her wallet to help, and ignite the
spirit of volunteerism in employees.
“I'm most proud of being able to hire intelligent and driven
team members first during the Great Recession and now to
continue to hire and grow during a pandemic, Alexi said.
We have the best people and technology, and everyone
cares about our clients getting incredible results.
Digital Air Strike helps businesses improve the consumer
experience for customers through a free Mystery Shop and
Intel Report. Request the free reports at
digitalairstrike.com/mystery-shop and
digitalairstrike.com/intel-report.
The Digital Air Strike team and family members visited
London and Stonehenge over the New Year’s Eve holiday
as part of the annual President’s Club trip.
Digital Air Strike co-founder and CEO Alexi
Venneri has met entrepreneur and
philanthropist Sir Richard Branson many times
at client G-20 Summit trips at Branson’s
private islands in the British Virgin Islands.
May 2022 | 16 | www.insightssuccess.com
Giving Voice to Women in the Transportation Sector
Almost every industry has had inspiring stories that
brought about a much-needed change. One such
uplifting story is of Ellen Voie, who convinced an
entire industry to focus its attention on women’s careers.
Ellen started her quest to make the transportation industry a
positive place for women. Due to her unmatched efforts, her
voice has been heard at a larger scale and led to many
changes at a national level in the transportation segment.
Currently, Ellen is the CEO and President of the Women
In Trucking Association which was established with the
sole purpose of helping women with their transportation
careers. As the name of the organization suggests, its main
goal is to drive passionate women to build a successful
career in the trucking industry. She is continuing to inspire
women build their careers in trucking while also helping
them do so.
We at Insights Success caught up with her to hear her
thoughts and vision regarding her personal as well as
professional goals.
Below are the highlights of the interview:
Brief our audience about your journey as a business
leader until your current position at the organization.
What challenges have you overcome to reach where you
are today?
As the founder of the Women In Trucking Association my
first challenge was to convince an industry that there was a
need to focus on women’s careers in transportation. Fifteen
years ago, most carriers just hired the best person, without
regard to age, gender or ethnicity. However, there wasn’t a
level playing field and women were expected to fit into a
male dominated environment. Now that we have better data
on the advantages of hiring women.
Tell us something more about the organization and its
mission and vision.
The Women In Trucking Association was formed to
encourage the employment of women in transportation
careers, to address obstacles that might keep women from
succeeding and to celebrate the success of our members. We
currently have 6,400 members in ten countries.
Surprisingly, fifteen percent of our members are men who
join because they support our mission. As a
professional/trade organization we are supported by our
members who pay dues in order to access our resources and
take advantage of our networking opportunities.
Enlighten us on how you have made an impact in the
industry through your expertise in the market.
My entire career has been in the trucking industry. In 1980 I
earned a diploma in Traffic  Transportation Management
which has given me the background to better understand the
challenges in the supply chain. I went on to earn a
bachelor’s and Master’s degree in Communication, and my
thesis focused on the “Complex Identities of Women
Married to Professional Drivers.” This has provided insight
into the family aspects of the job, which is more of a
lifestyle than it is a career. Because of my passion for the
people side of the industry, I have a different view of how to
solve many of our challenges in regard to recruiting,
promotion and retention of women in trucking careers.
Through my role at Women In Trucking, I have been able to
have a voice at the national level. I currently serve on the
May 2022 | 18 | www.insightssuccess.com
Ellen Voie
CEO and President
Women In Trucking
Association
“
We all have a passion for
empowering and supporting women in
the trucking industry.
May 2022 | 20 | www.insightssuccess.com
Federal Motor Carrier Safety Administration’s Motor
Carrier Safety Advisory Committee, and I have served on
the Entry Level Driver Training Advisor Committee. I also
serve on the board of directors of the Wisconsin Motor
Carriers Association as well as the Wisconsin Department
of Transportation’s Motor Carrier Advisor Committee. I
believe my passion for serving as a resource has allowed
me to be a credible source for issues concerning women
working in the trucking industry.
Describe in detail the values and the work culture that
drives your organization.
As an association, we have always had a remote workforce.
Our team is spread across the country, but we stay
connected through the use of technology. However, this
means our staff must be self-motivated and focused on
output, not on time spent working. Our values are truly
what has made our progress so dramatic, as we all have a
passion for empowering and supporting women in the
trucking industry. Without this shared goal, we wouldn’t
exist.
Undeniably, technology is playing a significant role in
almost every sector. How are you leveraging
technological advancements to make your solutions
resourceful?
Technology has truly changed the way we communicate
with our members. When the pandemic required us to
cancel our conference, we turned to a virtual event which
was very successful. Technology has also given us the
opportunity to use social media to tell our story. We
leverage Facebook, LinkedIn, Instagram, TikTok, Twitter
and You Tube. Our drivers can easily add videos and photos
to share and to tell their stories.
If given a chance, what change would you like to bring
in the industry?
If I could change something in the trucking industry, it
would be to create a more female-friendly environment.
Instead of expecting women to fit into an industry that was
designed for men, I would welcome simple adaptions such
as women’s uniforms, trucks that are more ergonomically
designed for women, rest rooms and showers more
accessible for women and even marketing materials more
gender-inclusive. The trucking industry has been a very
male-dominated industry for nearly a century, so it is slow
to change.
What, according to you, could be the next big change in
the industry? How is your company preparing to be a
part of that change? 
The next big change in the trucking industry will be the
push for more autonomous vehicles. While we embrace the
safety technology that is being added to these vehicles, we
don’t anticipate a driverless truck will be a common site on
our nation’s highways in the short term. However, as anti-
collision, anti-rollover, anti-theft and so much better
technology is added to these trucks it will make the job
safer, the highways safer and our drivers safer and we
welcome that.
Where do you envision yourself to be in the long run
and what are your future goals for the company? 
A few years ago, I announced my goal to retire in 2023, so
we have been working on a succession plan to replace me
as the CEO of Women In Trucking. My future goal for the
association is to grow and to become a greater influence in
the industry. My personal goals are to turn over the lead to a
capable and passionate person who will advance our
mission.
What would be your advice to budding women
entrepreneurs who aspire to venture into the industry?
For any female entrepreneur, but especially for women in
male populated careers, my advice is to determine where
you want to be in the short term as well as long term. Write
down your goals and then build the steps it will take to
achieve them. Antione de Saint Exupery, a French writer
and aviator once said, “A goal without a plan is just a
wish.” Create a vision board or display your plan where
you can see it every day.
The 10 Most Insprinig Women Leaders to Follow in 2022
May 2022 | 21 | www.insightssuccess.com
Jenniffer Breitenstein
Chief Marketing and Operations Officer
OnPoint Warranty
Kellie Harrison
VP Client Services
OnPoint Warranty
Kim Molkoski
VP, Business Development Mobile
and Technology Verticals
OnPoint Warranty
OnPoint's Insuretech,
Mobile and Warranty
Services help any
organization Increase
Revenue and Drive
Brand Loyalty,
seamlessly.”
I
nsuretech means many things to many people. It
typically describes a warranty company that
provides a software platform that facilitates warranty
sales by eCommerce providers. But, it is so much
more.
OnPoint Warranty Solutions connects brands and
consumers through API Forward Insuretech and dynamic
mobile and warranty service solutions designed to reduce
risk, increase efficiency, delight customers, and improve
bottom lines. This Month, we highlight Jenniffer
Breitenstein, Kellie Harrison, and Kim Molkoski, the
dynamic women of OnPoint that have helped propel the
company as a leader in the insuretech, mobile and warranty
verticals, all while keeping an eye on customer experience.
As the Chief Marketing Officer, Jenniffer brings a
collaborative, solution-oriented leadership style that's been
critical to bringing innovative insuretech and warranty
solutions to market. OnPoint offer clients and consumers
the ability to seamlessly offer and purchase personalized
warranty protection and on-demand service solutions. With
an eye on the competitive market, and changing consumer
preferences, as well as 30 + years in the warranty and
technology verticals, Jenniffer has helped the business
become the go-to insuretech provider. OnPoint’s Service
Avenger Insuretech solution enables manufacturers,
retailers and eCommerce providers, builders, insurers,
home warranty companies, MVNOs and carriers, service
companies to digitize the warranty process. Through a
comprehensive suite of APIs, warranty sellers can sell
warranty protection and service plans. Avenger, combined
with OnPoint's administrative capabilities support post-sale
warranty fulfillment and repair service support, as well as
real-time claim reimbursements via common payment
platforms such as Paypal. What’s more, Jenniffer
maximizes her client’s long-term revenue potential through
offering continuously innovative, personalized warranty and
mobile products which offer protection for a lifetime, for
the products that matter most to consumers.
Kellie Harrison Vice President of Client Services
, , is the
glue that makes OnPoint stick! Kellie and her teams work
with every client to deploy OnPoint’s insuretech, mobile,
and warranty solutions. She ensures that programs launch
on time, as promised, and deliver the highest levels of
customer warranty service experiences on the market.
Kellie and the client and customer service teams at OnPoint
care about consumers. Kellie has empowered the team with
technology, knowledge, and the autonomy to solve product
problems every day. She taps into decades of experience in
the medical industry to craft and fine-tune the processes and
curriculum OnPoint's team relies on to deliver great service
and keep customers coming back for more warranty
protection plans every day.
Kim Molkoski, Vice President Business Development
has been instrumental in OnPoint’s success in the Mobile
and Technology Vertical With decades of experience in
s.
the technology and mobility industry, Kim is leading the
creation of innovative, B2B and consumer-centric mobile
warranty solutions for OnPoint. Kim’s key focus in the
mobile space is evaluating the competitive landscape and
finding solutions and products which offer clients a way to
differentiate themselves in the market. Acquisition, churn
and attach are critical to mobile and technology clients.
She’s been able to construct comprehensive, end-to-end
mobile solutions which drive sales for our clients, thereby
creating a new niche for OnPoint, which offers solutions
direct to the consumer, to commercial, government and
education sectors, and to carriers and MVNOs. Bounce
Mobile Solutions offers Total Device Protection including
repair and damage protection for new, refurbished and
BYOD devices; Screen Replacement Plans for any mobile
device; Bundled Reseller Solutions which combine device
procurement, financing, airtime, warranty protection (repair
Jenniffer Breitenstein,
Kellie Harrison and
Kim Molkoski
The Dynamic Trio Disrupting the Insuretech Market
The 10 Most Inspiring Women Leaders to follow in 2022
May 2022 | 23 | www.insightssuccess.com
+ ADH) and trade-in administration for new and
refurbished devices; and lastly, Whole Home Electronics
Protection which offers resellers and consumers
personalized warranty repair protection for all of the new
and existing electronics, computing, mobile and smart
products in their homes.
Separate Journeys, Converged Paths
Jenniffer began her career in marketing at a third-party
warranty administrator in Louisville, KY, which was started
by a team from GE Appliances. She made a conscious
decision to work in a smaller business to gain experience
outside of her college major. She was able to work across
marketing, operations, IT, and even service, earning an
immeasurable amount of knowledge and experience.
Jenniffer was then able to catapult from there to GE
Warranty Management. She was able to gain 'big business'
experience, again, gaining an immense amount of
knowledge and experience working across several groups
within the business. She took a direct sales role for a short
period to get experience from the other side of the lens, if
you will, and left to work with a former GE colleague in a
US-based startup of a British company, ServicePower.
There she served many roles but continued to work with
manufacturers, retailers, service providers, and third-party
administrators while in this technology business. She
gained much insight into what it takes to build a technology
platform, drive its adoption, and also what it took to deliver
great customer service experiences in a product service
business.
Jenniffer stayed there until 2018 when she joined two
former colleagues, Chris Smith, and Rob Christian, in a
new startup, OnPoint Warranty Solutions, an insuretech,
warranty, and now mobile services business. At OnPoint
Warranty, she's been able to apply her experience across
business verticals to launch the business and drive its
growth. Jenniffer has a BSBA from the University of
Louisville and is a 6 Sigma certified green belt.
Kellie's path was through the medical industry. Kellie is a
senior entrepreneurial executive with over 25+ years of
experience in strategic business development, account
management, and team development. As VP of Client
Services at Stone Clinical Labs and Gulfstream
Diagnostics, she optimized operational efficiencies,
increased productivity, and exceeded target sales goals. She
worked directly with patient service providers and
understands what it takes to deliver great patient care.
Though that sounds very different from product service,
what's needed to exceed in medical care is similar to that of
a product and warranty service.
At OnPoint, Kellie uses her experiences working with
patients and caregivers to care for its consumers. It delivers
product service on behalf of its clients and through its
direct-to-consumer brands, Fixhomz and Bounce. She
combines a lead-by-example management style with
intuitive sales strategies to maximize operational efforts,
focusing on CX while driving the business towards
profitability and value to clients. Kellie is a certified MT
ASCP and a 6 Sigma white belt, with a MA from Webster
University.
Kim took a different path. Focusing exclusively within the
mobile and technology verticals, Kim held various
leadership roles, including Sales Management, Account
Executive, for a number of mobile and technology
distributors, Business Development manufacturers,
resellers, and MVNOs, including Bell ExpressVu, Bell
Distribution, Mobilicity, Ingram Micro Mobility, and
Zoompass. Kim has been instrumental in various startup's
and taken the skills she gained in those businesses, from
setting new standards in policy  procedures, developing
new verticals and channels to compete in, to maximizing
overall sales performance by focusing on innovation and
customer care. Her drive to see her customers succeed
helped develop new mobile solutions, which opened new
channels for OnPoint's insuretech and mobile warranty
products. Kim holds a BA, Arts, and Psychology from the
University of Guelph, Ontario.
The Impact Experts
OnPoint and its insuretech, mobile, and warranty service
solutions have made a huge impact on the industry. As the
female leaders in the business, Jenniffer, Kellie, and Kim
have used their business experience to drive innovation and
customer experience for consumers and staff. Many hourly
workers tend to be very transient in other businesses,
especially after COVID. However, OnPoint has driven a
culture of inclusion focused on empowering its teams to
deliver great CX. It has team members that have been with
the company since day one.
OnPoint has been instrumental in positioning its business as
an industry innovator, focusing on consumer experience
from a corporate perspective. It dictates that every product
service interaction deliver the highest levels of quality
possible for consumers. OnPoint calls its staff 'Service
May 2022 | 24 | www.insightssuccess.com
quickly provide warranty service fulfillment to
consumers through Avenger.
• POS Support
• Clients can utilize OnPoint's Insuretech platform as
a service, as their front end, to facilitate sales,
service, or aftermarket campaigns.
• Warranty Service Fulfillment.
• Clients, including TPA and home warranty
competitors, can sell a product or extended
warranties and rely on OnPoint as their backend, to
deliver great customer service experiences post-
sale.
• Logistics solutions
• Integrated logistics capabilities improve product
service satisfaction through reduced delivery time,
depot, advanced exchange, and refurbishment
services.
• Underwriting Brokerage services
• Its extensive network of global underwriting
partners enables OnPoint to constructure the best
insurance solutions for clients.
The platform was designed technically to support any sales
channel with offer logic and eCommerce, SKU and contract
management, and post-sale, with administration and
entitlement, service fulfillment, and claims adjudication and
payments.
Above and Beyond
The OnPoint team is invested in the success of the business.
Jenniffer, Kellie, and Kim agree that “It's a family here. We
want to continue to grow the business and our teams and
become the benchmark that our competitors are held up to.
Passing the Torch
The OnPoint team advise budding female entrepreneurs to
use what is innately female to drive success for themselves.
Women are capable of big things and have to support each
other to do so.
Avengers' and has empowered them to be problem solvers
and customer superstars. This focus on consumer
experience has been critical in landing fortune 100
companies as a startup.
OnPoint's Service Avenger Insuretech platform facilitates
seamless warranty offers via retail, e-commerce platforms,
or aftermarket efforts. It has integrated SKU management,
contract onboarding, terms delivery, intelligent service
dispatching, and claims adjudication. The platform is API-
forward in design and incorporates the latest omnichannel
consumer communications and real-time claim payments.
Many of the company's home warranty and e-commerce
competitors have come to OnPoint for assistance. It has
assisted global competitors and clients in streamlining the
warranty offer and sales process through Avenger. It does so
through either a software deployment or a mobile or
warranty services engagement. Its solutions and
administrative capabilities create more brand loyalty and
increase repeat sales for its clients. It has been instrumental
in driving innovation in an industry fraught with old tech
and bad consumer experiences. This platform has increased
its addressable market 10-fold by creating cooperative,
competitive offerings. Co-opetition is this team's favorite
word.
Importance of Technology
The warranty business has been decisively changed by
insuretech solutions, led in large part by OnPoint. Warranty
sellers need warranty technology that takes the burden from
their IT organization to become warranty experts. Avenger
does that. Its API-forward design includes integrations for
every point in the process, from the offer to transacting a
sale, to repair and replacement reimbursements when
combined with OnPoint's administrative capabilities and
portfolio of underwritten protection products.
Insurance technology is so powerful, that OnPoint has
become the Insuretech to the Insuretechs and theWarranty
Administrator to OEMs, Retailers, and Third Party
Administrators alike.
Service Avenger offers 360° functionality to support
warranty products. Its key differentiators are:
• API-forward design
• eCommerce clients can quickly facilitate online
warranty offers and contract fulfillment through
Avenger.
• OEMs, retailers, and home warranty sellers can
May 2022 | 25 | www.insightssuccess.com
Karen Viera
Global Chief People Ofcer
Church's Chicken
ne often reaches a point where one feels stagnant
Owith their choices, pondering questions like, are
you doing something you love? Are you getting
closer to your objective, or are you getting further away,
eventually becoming a watershed moment in your life.
Karen Viera experienced the same thing when she started
her professional career with a summer architecture
internship. However, she quickly discovered that her
passion for business and people was better aligned with
human resources. And as time went on, she continued to
branch out into new fields of work to widen her commercial
horizons. Currently, Karen is a Global Chief People
Officer at Church's Chicken, a 70-year brand and private
equity owned quick-service restaurant chain.
Insights Success caught up with Karen in our endeavor to
find The10 Most Inspiring Women Leaders to Follow in
2022 to know more about her journey.
Below are the highlights of the interview:
Brief our audience about your journey as a business
leader until your current position at the Company.
What challenges did you have to overcome to reach
where you are today?
I began my professional career with a summer architectural
internship but quickly realized that field wasn't the right fit.
Instead, my calling was to pursue a career in human
resources where I could change how people react to
KAREN
KAREN
KAREN
KAREN
Viera
I think it is
important to gain
experience across
your discipline and
in different areas
of a company as
that adds to your
skillset and
broadens your
business
per e ive.
Maintaining a Laser-Focused
Concentration on Achieving
Commercial Obje ives
The 10 Most Inspiring Women Leaders to follow in 2022
May 2022 | 29 | www.insightssuccess.com
different or new situations, especially in the workplace and
make a business impact. I haven't always worked in human
resources, including venturing into project management,
and I lead an organizational effectiveness division for a
Fortune 500 Insurance Company under their Operations
Division for several years. I think it is important to gain
experience across your discipline and in different areas of a
company as that adds to your skillset and broadens your
business perspective. Contributing to the advancement of
business objectives through human capital initiatives
requires a solid understanding of people and the impact of
those initiatives to the revenue stream of a company.
Tell us something more about the Company and its
Mission and Vision.
Founded in 1952 in San Antonio, Church's Chicken is one
of the world's largest quick-service restaurant chicken
chains, with more than 1,500 locations in 25 countries and
international territories.
Church's Mission is to provide great value and the
bold taste of Texas to our guests, growth to our
franchisees, opportunities to our team members, and
support to the communities we serve.
Church's Vision is to become the global franchisor of
choice.
Enlighten us on how you have made an impact in
the industry through your expertise in the market.
In the midst of an unprecedented era of urgency,
human resource professionals have found themselves
front and center in a push to launch new initiatives.
Responding to the COVID-19 pandemic, Church's
leadership teams launched an engagement campaign
to recognize its essential workers in the restaurants,
implementing enhanced bonus programs to ensure our
employees know they are appreciated.
Our human resources team is also focused on
integrating equality, inclusion, and diversity into the
Company's global initiatives, taking deliberate
measures to expand cultural perspectives, strengthen
and build cultural security, and instill global equality
of opportunities.
Describe in detail the values and the work culture
that drives your organization.
Our employees are the heart of the organization and
the strength of the brand. The brand is the image and
personality – and our people are the spirit that brings it to
life for our guests. The Our Texas Way people brand
integrates the Company's values, employee appreciation,
and guest experiences. The program is designed to increase
employee engagement and build the kind of team-member
pride that is the basis of memorable brands. In addition,
Church's Chicken won the Top Workplace recognition by
the Atlanta Journal-Constitution in 2021.
If given a chance, what change would you like to bring
to the industry?
The Great Resignation wave hit retail and restaurant jobs
particularly hard. Recruiting and retention will continue to
be a strong focus, as will effective recruiting methods,
onboarding, and training technology over the next few
years. Today's technology is changing rapidly in every
industry, including the restaurant space. Training current
May 2022 | 30 | www.insightssuccess.com
employees and new hires on new technologies along with
ensuring a strong people culture are critical to our success.
The Our Texas Way' people brand began by creating an
employee value proposition based on an internal survey and
focus groups. We included domestic and international
employees, along with franchisees, to ensure that the
outcome would resonate with everyone. The resulting value
proposition based on this feedback is Building Friendships
and a Future with our Down Home pride. Building a future
says a lot. Our employees want a career; they want growth.
Through the focus groups to create Our Texas Way, we
uncovered what was most valuable to employees and how
they take action every day in the restaurants.
As we continue with our people-first strategy, we are also
focused on leveraging technology for enhancing
communications and training to have a more consistent and
broader reach to all employees. We will continue to focus
on these key areas as we ensure our employees feel
appreciated and are engaged, learning, and continue to
grow.
What, according to you, could be the next big change in
the industry? How is your Company preparing to be a
part of that change?
Our focus on our 'People First strategy will continue to be
our top priority, and that includes training and developing
staff as well as driving the Our Texas Way people brand
with our restaurant teams.
Where do you envision yourself to be in the long run,
and what are your future goals for the Company?
Church's is expanding internationally, and we are going into
new countries for the next few years beyond the 25
countries where we currently reside. In addition, we are
rebranding our restaurants and looking to grow our
franchisee base domestically.
What would be your advice to budding women
entrepreneurs who aspire to venture into the industry?
Church's Chicken was my first venture into Private Equity
and the Food Industry, as most of my experience comes
from Fortune 500 Insurance and Medical companies. I
found the QSR Industry to be fast-paced and a fascinating
place to work. There is a broad range of jobs to consider,
from restaurant employment and management and
operations, marketing to supply chain to the more
traditional finance, legal and human resources areas. This is
the closest I have worked with the supply chain teams, and I
am fascinated and have great respect for their work. I am
deeply impressed with the skills of our restaurant managers
and the heart and work ethic of our restaurant employees.
The greatest percentage of our restaurant leadership are
women, and working in this industry provides a path to
management and can be a great step to becoming a
franchise owner.
May 2022 | 31 | www.insightssuccess.com
Importance
of Balancing
All the Aspects
of Life
Importance
of Balancing
All the Aspects
of Life
ife is not black and white. There are many shades
Lof grey. We are not islands or saints or renunciants
or frustrated monks or fanatic or dogmatic people
to be perfectly detached from everything and focus on only
one aspect of life. There are many aspects to the lives of
every individual. Doing justice to all responsibilities means
work-life balance. Jobs or businesses fill our pockets;
adventures fill our souls. Therefore, having a healthy
balance of entrepreneurship and personal life is of great
importance in the lives of almost everyone. Although
attaining perfect work-life balance in the ultra-modern
world is nearly impossible, but reasonable amount of work-
life balance in the lives of professionals and entrepreneurs
is essential for functioning efficiently in the long run.
Although a healthy work-life balance is different for
everyone, the essential aspects of doing justice to the role,
routines, relationships, responsibilities, and results are the
vital aspects of a healthy work-life balance almost for
everyone. Focusing too much on business results and
ignoring important relationships will not be sustainable; we
need to diligently balance the different aspects of life. We
May 2022 | 32 | www.insightssuccess.com
should have the capabilities of delivering great business
results and the ability to do justice to our relationships in
our personal lives. We should not be too busy making a
living by being engaged in our jobs or businesses that we
may forget to make a life. Business leaders need to be smart
enough to be able to balance the professional and personal
aspects of their lives.
Planning work activities in such a way that it will not
hamper fitness and family goals should be the priority of
business leaders. They should set an example of leading
balanced personal and professional lives. They should use
productivity tools for managing their work and life. They
should ensure that they are not neglecting the other aspect
by focusing only on one aspect too much. And they should
also ensure that they are not becoming complacent in their
professional responsibilities in the name of attaining work-
life balance. Making efficient use of available time will help
business leaders attain a healthy work-life balance. They
should practice some meditation techniques that will
enhance their thought process, calmness, and ability to do
things balanced without being overreactive.
Responding to situations calmly, wisely, and intelligently is
a sign of a healthy work-life balance. As they say, life is
10% what happens to us and 90% the way we react to it.
Business leaders should have the right disposition and
positive mental attitude to respond to the eventual chal-
lenges and different situations.
A healthy work-life balance gives business leaders the edge
to make profitable business decisions and enhances
productivity at workplaces. Taking some time off from
work helps business leaders to function more effectively
and creatively when they are back to work. Besides,
innovativeness gets enhanced with a healthy work-life
balance. In fact, business leaders should promote the culture
of healthy work-life balance in the employees to bring out
the best in them for organizational growth.
Learning to say no to unnecessary things, events, people
also plays a significant role in balancing work and life. It is
equally important for business leaders to know what to do
and what not to do. Taking scheduled breaks at regular
intervals is the most important work-life balance element.
To conclude, physical fitness, mental toughness, intellectual
sharpness, spiritual calmness, and business acumen are the
most important qualities to be a successful business leader,
balance all the aspects of life very judiciously, and ensure a
healthy work-life balance.
Work-life Balance
May 2022 | 33 | www.insightssuccess.com
Taking live lessons from the comfort of one's home
or office is no longer a difficult task. Leveraging the
opportunity to offer classes through a live virtual
classroom to professionals all around the globe is Marina
Tognetti, whose company delivers live tutoring of 45
languages over the net. She is the Founder and CEO of
mYngle, a global quality language learning platform, one
of the pioneers in the field. Lessons at mYngle are delivered
using a virtual classroom, a tool consisting of VoIP
combined with an integrated whiteboard.
Before founding mYngle, Marina had more than 20 years of
experience as an international manager, had lived in
different countries and learned six languages, she therefore
knows very well the benefits of communicating in a native
language. She was prompted to start mYngle after the
difficulties she faced while trying to learn Chinese in a way
that could be combined with her busy job.
Pioneers in the Field
After graduation Marina found herself thriving in an era
where entrepreneurship was not very common for
academics, she decided therefore to first build a successful
career with large multinationals. She worked at Procter 
Gamble, Philips, Sara Lee, The Boston Consulting Group,
and eBay in different Countries while also pursuing her
MBA from INSEAD.
Marina was working as a consultant on a project on internet
strategy when she first saw the potential of the internet to
disrupt entire industries and change forever the way they
buy/sell/interact. This experience was the driver to start an
innovative company like mYngle, as Marina saw the
possibility of making a real difference with it.
When the company started, it was among the first to
provide one-to-one teaching in all languages over the
internet. Now COVID has completely changed the world as
we know it, causing major disruption to many businesses.
While many of the traditional offline players have been
challenged by this sudden shift caused, mYngle was already
in the 'right place.' It was built on many years of experience
and knows that migrating existing classroom training
programs to digital is not just the application of existing
technology solutions. It requires a more fundamental
rethinking of the total learning experience, from trainers to
content to the blended form. This is where mYngle is
making an impact, keeping ahead in this digital
transformation by constantly innovating and pursuing the
best possible quality and results, educating the market on
the difference between improvised solutions and years of
expertise.
Obsession with Customer Satisfaction
In mYngle, the team nurtures an obsession for customer
satisfaction, which is also one of the company's key
Myngle is just what
you’ve been waiting for,
language lessons
that come to you.
The 10 Most Inspiring Women Leaders to Follow in 2022
May 2022 | 34 | www.insightssuccess.com
May 2022 | 35 | www.insightssuccess.com
strengths. Three of its key core values are in fact around
customers: Customer-centric, Commitment, and Excellence.
The purpose is to continuously improve the service. The
team does it by constantly listening to users' feedback and
improving accordingly, as well as leveraging new
technologies to their advantage.
Innovation is achieved by stimulating a culture of
experimentation and allowing mistakes. Innovation cannot
exist in a culture of fear of consequences. Myngle tries to
develop people that think and not only do jobs. Marina
looks for entrepreneurs in the staff that joins mYngle,
people who do not keep the status quo but push themselves
beyond their comfort zone. She is not afraid of failure and
constantly urges the team to innovate.
The company's vision is to disrupt the traditional world of
education by providing high-quality, virtual language
education at any time and place. With COVID, all has
changed, and the world is embracing online education.
Soon it will become the norm, setting the standards in terms
of quality and flexibility. The company is trying to leverage
this opportunity as it forecasted the future much before
others did.
Interactive and Immersive Classrooms
Customers are now discovering all the advantages of virtual
education compared to the traditional ones in a physical
classroom. It offers the same results, but with significantly
more convenience, with lessons 24/7 and flexible
scheduling, and the possibility of benefitting from the skills
of teachers that are not located in geographical proximity.
These benefits go beyond the short-term limitations of the
lockdown, modernizing the world of education.
The education industry is now going through significant
changes. More changes are to be expected shortly, like an
increase in the use of big data, such as students'
achievements and attention rates to predict their
performance or customize their learning experience.
Augmented reality and virtual reality can help the
classroom become more interactive and immersive, and the
use of AI can tailor learning for every student. This is
something that could change the future of education.
Marina shares, For mYngle, this means that we need to
keep innovating and pursuing the best possible quality and
results, educating the market on the difference between
improvised solutions and years of expertise to keep on
being ahead in this digital transformation.
The Future is Bright for the Education Sector
Marina believes that the education industry was operating
in the old traditional way, offering learners what is
available, not what the industry needs. But One size does
not fit all. I would like to change that, Marina says.
Something we are doing at mYngle, one of our focus areas
and key strengths. Online, of course, makes it easier to offer
a much more personalized training and experience. By
understanding the customer and diversifying our offer
regarding teacher- content- frequency- technology solution,
we can match each specific need.
Marina believes that the integration of information
technology in education will be further accelerated, and
online education will eventually become an integral
component of education. This shift to online also opened
the company's eyes to the potential of the broader training
market, which is less mature than language learning in
terms of online solutions. This means that there is a window
of opportunity here, similar to that of language learning
years ago.
The most important advice Marina would like to give to an
aspiring entrepreneur is to stop comparing. The stories they
read about the few that ''got it all'' are rare exceptions and
often not the full truth. They need to let go of that. Let go
of trying to imitate the types of leadership you see around
but are not you and be true to yourself. She adds, Don't
look around for answers; look inside.”
May 2022 | 37 | www.insightssuccess.com
Miranda McCarthy
Founder
Miranda
A Ray of Hope for People with Disabilities
McCarthy
With a thought to address the long-overdue
change in the fitness space, Miranda
McCarthy founded Adaptive Yoga LIVE to
include people with disabilities. Adaptive Yoga is designed
to make yoga accessible to more people; a free online
seated yoga class was created for the Disabled community
in response to COVID-19.
Miranda identified the roots of the problem as two-fold:
most people with disabilities are uncomfortable in fitness
spaces, and there is a severe lack of Disabled trainers and
coaches.
Inspired by the work of Miranda, Insights Success reached
out to her and talked about how she is addressing the
critical issues and removing obstacles for Disabled people
who are all on the same journey of self-discovery and self-
improvement.
Below are the highlights of the interview:
What challenges you had to overcome to reach where
you are today?
My journey as a business leader has always been a solo one.
I have been Disabled since I was two years old, which
meant I took the road less traveled and, as the poem goes,
'that has made all the difference.'
My challenge of living with chronic illness meant I had to
be homeschooled for long periods. I couldn't get my
university degree because I had to undergo surgeries, it
meant that job opportunities were scarce as reasonable
adjustments, such as remote working, we're not made
available until only recently.
I knew if I wanted to make my way in the world, I would
have to create my opportunities. From designing jewellery,
to designing virtual reality, to launching a yoga company,
my challenges were all met in the same way: without fear
and with the same drive and determination it takes to wake
up every day and overcome the barriers of living in a world
that discriminates against you.
Tell us something more about the Company and its
mission and vision.
As a result of the stigma associated with disability, people
with disabilities are generally excluded from education,
employment, and community life which deprives us of
opportunities essential to our social development, health,
and wellbeing.
Disabled people face barriers, both internal and external,
constantly telling us we are less than everyone else. In a
world where discrimination against disability is
institutionalised in the very fabric of our society - can yoga
really help people with disabilities feel empowered?
At Adaptive Yoga LIVE, we say - YES, it can!
We remove the biggest obstacles to wellbeing within the
Disabled community: inactivity, stress, and loneliness,
promoting disability awareness and education. No one
should suffer needlessly, and nothing should stand in the
way of the right to be well; physically, mentally, and
socially.
Enlighten us on how you have made an impact in the
industry through your expertise in the market?
There are 1.5 billion Disabled people on the planet - that's
the population of the EU and China combined. One in five
people are Disabled, and yet, the inequality in sport and
physical activity is still an everyday reality for most
Disabled people.
Yoga's global popularity, as well as its proven benefits in
terms of physical, mental, and social development, makes it
a perfect tool for promoting the inclusion and wellbeing of
10 Most Inspiring Women Leaders to Follow in 2022
May 2022 | 39 | www.insightssuccess.com
Adaptive yoga
from the
comfort of
your home.
people with disabilities. Virtually any yoga pose can be
made accessible whether it's done seated, lying down, or
assisted.
In my own personal experience, adaptive yoga is the only
thing I have found that works to reduce my chronic pain
because, unlike physiotherapy (which just uses movement)
yoga incorporates evidence-based interventions such as
mindfulness, meditation, and diaphragmatic breathing.
Describe in detail the values and the work culture that
drives your organization.
We've taken a meritocratic approach to foster a positive
culture. We encourage open and frequent sharing of
opinions and ideas without fear of negative consequences.
There is a sense of kindness and acceptance, and diversity
is embraced and respected. Based on empathy, it is a culture
that you can not only see but one you can feel.
Supportive: We exist to support our customers and each
other.
Individual: We value each other's differences.
Love: We love the people we serve.
Integrity: We do the right thing even when no one is
watching.
Undeniably, technology is playing a significant role in
almost every sector. How are you leveraging
technological advancements to make your solutions
resourceful?
Technology continues to play a major role for us all at
Adaptive Yoga LIVE.
Having adaptive yoga classes online makes our service
more accessible for Disabled people by removing the
barriers to participation, including time commitment,
transport, help from others, high cost of gym or studio
membership, feelings of social judgement, and lack of
accessible facilities and equipment. You are no longer
dependent on geographical location, and you can join an
adaptive yoga class on the other side of the world, as long
as you have an internet connection.
Teleworking technology has allowed me, and the other
Disabled people I work with, to create our tailor-made
workspace at home, taking into consideration our individual
needs, which is not always possible in a physical office. We
no longer have to navigate the physical commute on
inaccessible transport to buildings without lifts, toilets, or
step-free access to do business.
Assistive technologies such as speech-to-text and screen-
reader software also make communicating for work much
smoother; for example, Zoom's automated closed
captioning helps those with hearing disabilities.
As a founder with a background in tech, I am very
interested in emerging technologies such as virtual reality
(VR), Internet of Things (IoT) solutions, and artificial
intelligence (AI) to help create an even more flexible and
inclusive work environment.
What, according to you, could be the next big change in
the industry? How is your company preparing to be a
part of that change?
One of the biggest shifts we're seeing is that fitness is going
beyond achieving the perfect bikini body. The mindset of
'movement is medicine' is growing with a big focus on
holistic fitness programs and mind-body practices.
Following multiple lockdowns, financial pressures, and
general stress from living through a pandemic, mental
health is a key focus in health.
The effects of long covid mean there will be millions of
survivors left Disabled by the disease. Adaptive yoga has
been proven to be a safe, feasible, and acceptable activity
for people with a broad range of comorbidities.
We are currently working with delivery partners such as the
UK's National Health Service to provide yoga and yoga
therapy for people with chronic illness and disabilities
within a primary care setting.
Where do you envision yourself to be in the long run
and what are your future goals for the company?
Health inequalities are getting worse. The pandemic has
laid bare the extent of the global social care crisis. Our aim
is to help boost the social, physical  emotional wellbeing
of those who are being denied the support they need. We
aim to bring Adaptive Yoga LIVE to the most marginalised
communities, continue to lobby for equal rights for
Disabled people and provide disability education to help
eradicate the stigma of disability in society.
What would be your advice to budding women
entrepreneurs who aspire to venture into the industry?
There's a great saying in yoga it's not about touching your
toes - it's about what you learn on the way down, and the
same is true in business because, every time you fail, you
learn, so don't be afraid, be fearless!
May 2022 | 41 | www.insightssuccess.com
Transforming Africa
with Water, Food,
and Hope!
NermineKhouzamRubin
May 2022 | 42 | www.insightssuccess.com
Nermine states that after many months of extensive
research and prayers, she was inspired to get to the root of
the problem and permanently end thirst, hunger, and
poverty. Water 4 Mercy now provides clean water,
agricultural technologies, and modernized educational
solutions to remote African villages with a team of
implementing partners that include Israeli NGO's
Innovation Africa, CultivAid, along with a coalition that
share the same HEART comprised of Don Bosco Technical
Institutes of Africa, The Israeli Foreign Ministry, Start-Up
Nation Central, The Syngenta Foundation for Sustainable
Agriculture, Embu County.
Making an Impact
Nermine is keen on utilizing technology to enable easy
access to water, food, and quality education. She notes,
Water 4 Mercy was voted as one of the 'Most Disruptive
Companies To Watch' by Technical Era, a magazine for tech
executives that focuses on success stories. An honor? Yes,
but it came through hard work, learning by doing, and
surrounding myself with knowledgeable people. My ability
to connect with organizations worldwide has led to the
overwhelming success of Water 4 Mercy. Working with the
Israeli Foreign Ministry, Israeli NGO's, Don Bosco
Technical Institute and others, we bring water to villages
formerly stricken by drought. Water is the necessary first
step which then enables us to provide 'miracle seeds' from
Israel to create sustainable farming.
Water 4 Mercy is enabling the poorest villages that have no
means to water to have access to clean water and grow food
so that they can thrive independently. It's not just a band-aid
solution of throwing money at the situation, because the
money will dry up along with the next drought. Nermine
asserts, Remember the adage of giving a man a fish vs.
teaching him to fish? Our approach is a permanent solution
to end poverty, thirst, and hunger.
Women have always been at the helm of social
transition. From uprising an international
agitation for climate change to engineering the
software algorithm, women leadership has a significant
share in social transformation.
Meet Nermine Khouzam Rubin, who turned the wheel of
human barbarism to rejuvenate the life of African people
with water, food, and hope with her 501(c)3 non- profit
venture Water 4 Mercy.
As the Founder and CEO of Water 4 Mercy, Nermine
envisions redefining African villages by facilitating access
to water, sustainable farming practices, and quality
agricultural education, all based on a solid and firm
foundation. She envisions expanding Water 4 Mercy to all
of Africa and bringing dignity, purpose, and economic
empowerment to its people.
Prior to Water 4 Mercy, Nermine has held various
leadership positions in the healthcare and IT industry. She
has an enriched corporate experience of Bayfront Medical
Center, Gresham Smith  Partners Architects, Hospital
Cost Consultants, and The Thomson Corporation.
Let us discover her social entrepreneurial journey!
Walking the Road Less Travelled!
Nermine refers to herself as a businesswoman with a
significant soft side. She holds an MBA and MHS and has
also held executive positions in healthcare over the years.
She expresses, I'm grateful for these experiences as they
enabled me to become Founder and CEO of Water 4 Mercy
in 2018, the project that comes from my heart.
At Water 4 Mercy, Nermine is focused on facilitating
human dignity while turning roadblocks into opportunities.
Talking about challenges, she mentions, Being from Egypt,
I have seen deep poverty. I have seen how the cycles of
poverty perpetuate and when people aren't empowered, they
cannot break free of it. That is one of the reasons at the core
of what Water 4 Mercy does.
Water 4 Mercy helps restore dignity in the villages by
providing economic success, entrepreneurship, and
education opportunities in the fields of solar, water and
agriculture. Nermine's experiences and background have
also helped prepare her for the organizations' challenges in
raising funds, finding partners, promoting awareness within
a multitude of channels, and getting donations.
Get as much education
as possible, then
follow your heart.
10 Most Inspiring Women Leaders to Follow in 2022
May 2022 | 43 | www.insightssuccess.com
Advancing with Technology
With the socio-economic empowerment of African remote
villages, Nermine team of contractors utilize technological
advancement to propel sustainable farming and facilitate
educational training.
Nermine states that the technology has contributed to Water
4 Mercy's success. It relies on its partners creating the most
advanced techniques in finding water and sustainable solar
energy and farming. Working with Hebrew University in
Israel and developing 'miracle seeds' that produce more
output with less water our team is originating custom
systems to educate and spread Israeli knowledge.
Changing with Time
At Water 4 Mercy, Nermine is focused on analyzing
changes in agricultural innovation and discovering new
ways of aligning her organizations with future
developments.
Talking about the next big change in the industry, she notes,
We are strategically poised for major growth this year and
next. Our successes in Africa are snowballing and will
continue as long as donations, grants, etc., can keep up
with it. Recently, we have developed Student Service
Chapters of our organization where high school students
can 'adopt a village' and raise funds. Educators love this
program as it spreads empathy for all humans in their
classrooms. Moreover, by planting the seeds in our youth,
they may be inspired to work within the fields of solar,
water and agriculture for the purpose of making a
difference in our world. That is what we see as the next big
change - the next generations.
Water 4 Mercy plans its projects to be self-sustainable for
generations to come. One of its missions with its
Agricultural Innovation and Technology Centers (AITeCs)
is to teach the teachers to teach. It educates and empowers
the villagers to then educate and empower the next
generation. Nermine believes this model will help grow the
village inside out and create ownership over the
opportunities.
Nermine is making efforts with many industries, from
improving agriculture to training, education, and
commerce. She says, It's a long road, but I would like to
change the perception of philanthropy. It's not enough to
give them the 'tools', it is imperative to teach them to be
autonomously using them.
A Walk into the future
Speaking about the company's future goals, she says, In
four short years, Water 4 Mercy, along with our
collaborators, has successfully relieved drought, hunger,
and poverty in villages in Tanzania, Kenya, and Ethiopia.
Our mission is to continue our process and turn Africa'
green.'
She concludes, In the next four years, and years to come, I
see all of our water and agriculture projects being self-
sustaining, villages flourishing with drip irrigation, and
technical schools training up the brightest and best talent
all across the continent.”
Nermine Khouzam Rubin
Founder  CEO
Water 4 Mercy, INC.
May 2022 | 44 | www.insightssuccess.com
LEADING with
ORGANIZED
APPROACH and
WISE CHOICES
May 2022 | 46 | www.insightssuccess.com
We live in a world filled with tremendous
distractions at every moment. There are
distractions in the form of diversions from our
most cherished goals. These diversions or distractions can
be due to distracting people or distracting information. We
should make sure that we are always choosing positive and
uplifting associations around us. It is very important,
especially for business leaders, to maintain a safe distance
from envious and insecure people who do not support their
goals.
There is also a huge overload of information in the world.
Having access to only the necessary information is an
important part that helps in making clever business
decisions. It is essential to filter out all the available
information and make sure that we refer to the most
authorized and essential information.
The world is filled with a massive amount of data;
therefore, it is absolutely important to know what to read
and what not to read. The information does not have to be
always new to be helpful but what matters is having timely
access to the most important information.
It matters that we are selective in choosing everything
carefully in this world. There is absolutely no point in
wasting time with people who deplete our precious energy
and willpower. We should not waste our time fighting
wrong battles. If we waste time in fighting the wrong
battles, we will be left with very little energy for our most
important battles or goals. We need to utilize our time and
fighting spirit for our most important goals or battles. To
accomplish anything substantial in this world, we need to
pay the price of our sincere efforts and commitment.
Nothing is more dangerous in this world than sincere
ignorance and conscientious stupidity. Sincere ignorance of
not knowing what is right and what is wrong is not at all
helpful in making informed and clever decisions.
Conscientious stupidity based on emotional or instinctive,
or irrational approach towards decision making is fatal. The
weight of regret is heavier than paying the price of sincere
efforts. Right association and access to the right information
help us to take brilliant decisions. We should not make any
room for regrets by being haphazard or inconsistent
approach. Minding our own resolutions to be successful in
this world is more important than anything else.
Science is organized knowledge, and wisdom is organized
life. Organized life and having an organized approach in
business is praiseworthy, and it helps you in making wise
choices. Having well-organized systems that deliver
consistent results is also essential for the sustainable growth
of the business. Those leaders who create organized
systems in their businesses are able to ensure sustainable
success in their businesses. An organized approach is many
times pleasing to the clients, and it becomes an important
factor in the growth of the business.
The most important attribute of organized business leaders
is their ability to take the right decisions based on the
authorized information and inputs from intelligent advisors
in the business. The organized business leaders are never
haphazard or irrational in their approach. They know that an
instinctive or irrational approach is detrimental. They
believe in taking logical, analytical, rational, and calculative
decisions. Such decisions lead to the most constructive
actions and constructive results. They take decisions based
on the cognitive-intensive thought process. They prefer
thinking deliberately and acting on the conclusion of most
logical thought. That is the most precise, clever, and
pragmatic approach to decision-making.
An organized approach and wise choices help leaders to be
able to run their business in the right direction and with the
right approach. This way, they are able to take the business
to great heights..
The organized business leaders are not complacent in their
approach. They lead with calmness and alertness of mind.
They try their level best to lead with discipline, consistency,
and with the right mindset. They make sure that they are not
giving in to negative distractions. They never get
bewildered by the illusory or destructive opinions of others
or wrong information. These leaders plan their actions well
and execute with utmost perfection. They promote the right
culture in their team members and build the team with
adequate talents, skills, abilities, and resourcefulness. They
have the courage to lead by taking calculative risks and
execute grace even under pressure situations or tough times.
The organized business leaders are decisive and lead with
pragmatism and presence of mind. This approach helps
them to drive the sustainable growth of their businesses.
Well-chosen Way
May 2022 | 47 | www.insightssuccess.com
Suman
Bala A Passionate Leader and
an Award-Winning Test Architect
Asoftware tester by choice, Suman Bala has proved
the value of a testing career and has brought
substantial value to the profession of software
testers.
When Suman started her career in 2006 after completing a
degree in computer science, she was told by the
Engineering Manager that she should be a developer just
because she could write code. Software Testing wasn't seen
as a skilled job, and I wanted to change that mindset, she
notes. She decided to carve a career path in the field of
testing to show the value of it and how it brings quality to
the entire team.
She has now been coaching teams on technical testing,
automation best practices, and strategies for over a decade.
She expresses: It makes me happy to see how people's
perspectives have changed throughout my career and now
teams' value that 'quality' is everyone's responsibility.”
Currently, Suman is serving as the Lead Test Architect at
easyJet, one of Europe's leading airlines, with its Data-
Driven approach to Technology.
Being the Change She Wishes to See
Suman moved from India to the UK in 2014. Despite her
vast experience in software testing, she didn't feel
comfortable sharing her knowledge outside the teams
because she has a strong Indian-speaking accent. Soon, she
realized that she was not the only one facing these barriers,
and she wanted to play her part to improve the diversity and
influence other under-represented groups. She wanted to
take this forward and feels strongly about the need to share
her skills particularly with woman, who are
underrepresented in the industry. Suman then took the step
to immerse herself within the testing community. Today, she
is a mentor to various testers within easyJet and worldwide
testing communities.
Suman has been nominated for multiple award categories;
Women in Tech Excellence Awards, FDM Women Awards,
Women in IT, UK Awards, Woman@Sky, mentor of the
year, testing manager of the year, a role model of the year,
tech for everyone – champion, making the difference,
behind the scenes wonders, changing the game just to name
a few. The barriers only existed in her head; it was easy to
keep going.
Taking about the lessons learned Suman marks, We all are
superheroes with different powers. Don't let your imposter
syndrome push you down; instead, use this as a driving
force to move it forward. Be the change you want to see in
the world. No matter how busy Suman is, she always finds
time to help testers across the world and share her
knowledge.
Mentoring Diverse Group of People
Alongside her day-to-day job, Suman is co-delivering a
software testing Bootcamp in partnership with West
Yorkshire Combined Authority. The project aims to make
May 2022 | 48 | www.insightssuccess.com
Suman Bala
Test Architect
EasyJet
tech education more accessible, create career opportunities
for people in under-represented groups, and close the digital
skills gap for local businesses. Over 50% of those learners
are female, and a large contingent comes from the BAME
community, with an emphasis on using this project to
promote greater diversity and equality within the local tech
industry. She is honored to coach and mentor such a diverse
group of people. Some of the learners from the Bootcamp
have already started their careers in testing and Suman is
proud to be part of their journey. She is excited to see where
the learner's career progression in the coming future.
Giving back to the community and making an impact on
people's careers is what keeps Suman going. She hopes to
inspire more women of color to join a career in tech.
Putting Customer at the Heart
Talking about the values at easyJet, Suman mentions that its
purpose is to seamlessly connect Europe with the warmest
welcome in the sky. The company puts the customer at the
heart of everything it does to ensure this.
Building Culture of Learning
We asked Suman, if given a chance, what change she would
like to bring to the industry, to which she said, Our
customers are diverse, so our products and teams should be
diverse too. I would like to bring more people with diverse
backgrounds and experiment with new ideas and
technologies. I would also like to build a culture of
Embrace Learnings because I truly believe we never fail;
we learn instead!”
Opening the Door of Tech to Diverse Group of People
Taking about the future Suman states that she would like to
be the core part of building the Centre of quality excellence
at easyJet. She absolutely loves coaching about testing and
quality to anyone who wants to get into tech.
Moreover, she would like to start the software testing
academy at EasyJet so it can open the door to tech to a
diverse group of people and ensure it is building the
products for the future.
Inspiring Women Entrepreneurs with Succinct Advice
Suman advises aspiring women entrepreneurs in the tech
sector to prioritise the right things, including themselves.
She expresses that it is never too late to start a career in
tech. She says, You can be anything you set your mind to.”
Suman firmly believes in the power of mentors to make a
positive difference. She advises them, Firstly, find yourself
a mentor! Having a mentor is the best thing you will do to
your career. Make a 5-year plan with multiple milestones.”
Secondly, get involved in the wider tech community. I have
friends I have made, both in real life and online, from all
around the world through my time in software testing, and
that has been so helpful in building my reputation in the
testing community especially, during the difficulties of
lockdown. You can learn so much from the community and
lean on them to help you achieve your goals — and once
you have, don't forget to give back, Suman concludes.
operates over
300aircraft
on nearly
1000
routes
to more than
150airports
across
35 countries.
“
“
May 2022 | 50 | www.insightssuccess.com
Looking After You and Your Security Needs
itigating risks to solve the security and
Mpreparedness needs of individuals, corporations,
institutions, governments, and authorities,
Susanne Skov Diemer founded Praesidio Group to allow
her clients to focus on what they do the best with peace of
mind.
As the CEO, Susanne Skov Diemer implements her
expertise to democratize her three decades of experience at
the highest level of the consulting, security, crisis and
Susanne Skov Diemer
Founder  CEO
Praesidio Group
May 2022 | 52 | www.insightssuccess.com
intelligence sector. She has gathered crucial knowledge,
know-how, experience, expertise as well as personal
anecdotes and recommendations, which she exhibits in the
crisis planner Your Urban Crisis Survival Planner to
contribute, guide, and serve people globally. Readers are
guided step-by-step to greater awareness, knowledge and
preparation with a sense of responsibility and togetherness.
Astonished by the feats achieved by Susanne Skov Diemer,
Insights Success reached out to her and talked about her
journey and how Praesidio Group is sourcing the optimal
team to meet the world´s and clients' needs.
Below are the highlights of the interview:
Brief our audience about your journey as a business
leader until your current position at the Praesidio
Group. What challenges you had to overcome to reach
where you are today?
With a long journey within consulting, security, risk
management and intelligence around the globe, it has been
an exciting, daring, and organic process. It is a life path, as
working in my field is more of a duty and a call rather than
a career choice. This special sense of duty is always with
me, and there is nothing in this world that I would rather do.
I seek impact, as I face challenges. I am on a mission to
democratize my knowledge and expertise to help and guide
more people to be better prepared and hereby minimize
crises' domino effects.
Tell us something more about the Praesidio Group and
its mission and vision.
It is all about preparedness. Mitigation. Trust. Vigilance. It
is about having the courage to be the voice of the
inconvenient truth. We are here to serve and protect. My
purpose is to guide and raise the bar for security and crisis
preparedness. I work under the radar in order for others to
live on the radar.
Enlighten us on how you have made an impact in the
industry through your expertise in the market?
More awareness - more impact. I serve with the highest
degree of respect, integrity and discretion. It is never about
me. It is about the people, the purpose, and the mission.
The nature of the industry is to work closely and diligently
with a diverse variety of players and factors that are
borderless and constantly changing. Currently, there is
much talk about the world being more polarized. When we
work on a crisis matter, we work closely in unity and cross
border, sector, belief, and status. We work for a higher
purpose together. And it is this togetherness that makes it
special - the act of joining and coming together.
Describe in detail the values and the work culture that
drives your organization.
Respect. A genuine respect as a foundation without
judgment. An openness and close collaboration with people
from all fields, nationalities, and segments.
Discretion, confidentiality, and trust are the pillars and
nature of our field and a constant companion in the form of
a strong sense of duty. Always on call. Always on a
mission. Always prepared. We work with a sense of
privilege, duty, and responsibility. We serve. That is our
foundation.
Undeniably, technology is playing a significant role in
almost every sector. How are you leveraging
technological advancements to make your solutions
resourceful?
With technology comes new advantages – and new risks
that need to be addressed. There are humans behind the
technology and the interaction with the technology. So
technology has a very human aspect.
We analyze at the entire supply chain – not just the
technology. With every technological advancement,
criminals make advancements too. The core remains the
same; to predict, to protect, to prepare with new and old
tools - technological and nontechnological.
Delivering optimal
security, intelligence 
cyber solutions to
corporations, NGO's,
governments and public
 private sectors
around the world.
10 Most Inspiring Women Leaders to Follow in 2022
New threats evolve with technology, and we see technology
bringing our critical infrastructure in critical danger. For
example, a cashless society can be attacked in new ways.
Criminals have new entrances, new markets and new
opportunities. Awareness surrounding this and
preparedness and resources are necessary.
If given a chance, what change would you like to bring
in the industry?
More courage to be the voice of the inconvenient truth and
more openness towards security and intelligence experts'
voices and knowledge. We are here to serve the people,
governments, and companies. We are an insurance - an
essential tool to avoid and mitigate small and large crises,
globally as well as locally.
What, according to you, could be the next big change in
the industry? How is your company preparing to be a
part of that change?
'Never let a good crisis go to waste,' Winston Churchill
famously said, a phrase that has gained new relevance with
the global pandemic. People have a new awareness of crises
and their domino effects. We know from experience that the
best time to prepare for a crisis is when you have just been
through one. So now is the time to prepare. We need to take
responsibility at all levels and in all aspects now.
Individually and collectively. Locally and globally. My
industry can lead the way and guide people to better
preparedness, to mitigate and raise above the current crisis,
and thrive together for a better-prepared world and people.
Where do you envision yourself to be in the long run
and what are your future goals for the company?
Being a security specialist is a duty for life. I will always
serve. Today and tomorrow.
My company is the essence of me, and we will continue to
prepare and protect people, assets and information to the
very best of our knowledge with the biggest impact for the
long and short term. It is always about prevention and
preparedness on a practical and mental level. We will
continue to broaden our expertise as new risks arise and
work globally with many partners, projects, and purposes
while raising awareness.
What would be your advice to budding women
entrepreneurs who aspire to venture into the industry?
Never sell yourself short. Respect yourself as well as
others. Be yourself at all times with everybody and in all
situations and locations. One step at a time, one assignment
and client at a time - with the highest expertise, purpose,
and integrity.
Transforming Businesses with Modern Leadership: Siki Giunta, EVP & Head of HCL Technologies CloudSMART Consulting and Offering Strategy
Transforming Businesses with Modern Leadership: Siki Giunta, EVP & Head of HCL Technologies CloudSMART Consulting and Offering Strategy
Transforming Businesses with Modern Leadership: Siki Giunta, EVP & Head of HCL Technologies CloudSMART Consulting and Offering Strategy
Transforming Businesses with Modern Leadership: Siki Giunta, EVP & Head of HCL Technologies CloudSMART Consulting and Offering Strategy

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Transforming Businesses with Modern Leadership: Siki Giunta, EVP & Head of HCL Technologies CloudSMART Consulting and Offering Strategy

  • 1. SIKI SIKI SIKI Giunta Siki Giunta EVP & Head of HCL Technologies CloudSMART Consulting and Offering Strategy HCL Technologies VOL-05 | ISSUE-12 | 2022 www.insightssuccess.com Transforming Businesses Modern with Leadership The Most Inspiring 2022 to Follow in Work-life Balance Importance of Balancing All the Aspects of Life Well-Chosen Way Leading With Organized Approach and Wise Choices
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  • 4. Leading in Inspirational Ways st he women of the 21 century have risen above Tevery stereotypical leadership and proved successful in every field. According to Deloitte Global, on average, 33% of women's representation contributes to the technological workforce. Additionally, the percentage of women in tech is much larger around the globe, and the efforts to empower women are surely showing results. Women in the tech industry have done it all, from building hardware to developing software and discovering apps. This can also be linked to better access to technology and education for women in the last decade. Businesswomen are always searching for opportunities for others, learning to embrace the transformation in the industry, and have adapted well by taking up the leadership positions today. They feel proud of their work and are always honest with the team and the organization. Because of these qualities, people trust and follow the women leaders. The best part of women's leadership is that they always look at the bright side of things, and the same approach is seen in their leadership. Some of the other traits their leadership includes are looking for alternatives, helping the team, and being great at handling work-life balance. The role of the organizations is also crucial here for creating an environment that helps the women contribute their best. Editor’s Desk
  • 5. Today there isn't a single job where a woman cannot work and lead; they are shooting at the stars and creating a belief to achieve things for others. From creating history to leading the changing world, women have always been a source of inspiration. They have shown the world what it means to believe in yourself time and again. This inspired us a lot, and that is why we at Insights Success celebrate the achievements of women in their career choices and people to get inspired with “The 10 Most Inspiring Women Leaders to Follow in 2022.” Some things will drop out of the public eye and go away, but there will always be stories and articles to tell, so flip your pages to read about creative articles that will enlighten you about the industry ongoings. Go On! Sourabh More sourabh@insightssuccess.com
  • 6. C O V E R S T O R Y A R T I C L E S 32 46 08 Work-life Balance Importance of Balancing All the Aspects of Life Well-Chosen Way Leading With Organized Approach and Wise Choices
  • 7. 52 42 34 22 14 18 28 38 48 Alexi Venneri Jenniffer Breitenstein, Kellie Harrison and Kim Molkoski Marina Tognetti: Nermine Khouzam Rubin Susanne Skov Diemer Ellen Voie Karen Viera Miranda McCarthy Suman Bala Delivering a Better Consumer Experience Through Technology The Dynamic Trio Disrupting the Insuretech Market Shifting Tides as the Food Waste Warrior Transforming Africa with Water, Food, and Hope! Looking After You and Your Security Needs Giving Voice to Women in the Transportation Sector Maintaining a Laser-Focused Concentration on Achieving Commercial Objectives A Ray of Hope for People with Disabilities A Passionate Leader and an Award-Winning Test Architect
  • 8. sales@insightssuccess.com May, 2022 Editor-in-Chief Senior Sales Manager Business Development Manager Marketing Manager Technical Head Technical Specialist Digital Marketing Manager Research Analyst Database Management Technology Consultant Pooja M Bansal Managing Editor Jenny Fernandes Executive Editor Sourabh More Assistant Editors Visualizer David King Art & Design Director Associate Designer Kshitij S Peter Collins John Matthew Sales Executives David, Martin Business Development Executives Steve, Joe, Saurabh Jacob Smile Aditya Marry D'Souza SME-SMO Executive Atul Dhoran Frank Adams Circulation Manager Robert Brown Stella Andrew David Stokes Sonia Raizada Copyright © 2022 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess We are also available on : Anish Miller Shyam Sonawane
  • 9. Brief Company Name Digital Air Strike helps businesses engage with consumers online with targeted ads, more 5-star reviews, custom social media marketing, patented lead response, and A.I. powered intelligent messaging. Featured Person Digital Air Strike digitalairstrike.com Alexi Venneri. Co-founder and CEO Women In Trucking Association is a non-profit organization with the mission to encourage the employment of women in the trucking industry. Women In Trucking Ellen Voie CEO and President OnPoint helps global brands deliver excellent customer product service experiences. OnPoint Warranty onpointwarranty.com Church's Chicken serves up a rich tradition of gracious Southern hospitality and freshly prepared, high quality, authentic home-style fare, to help people provide affordable, complete meals for their families. Church's Chicken churchs.com Karen Viera Global Chief People Officer Adaptive Yoga is designed to make yoga accessible to more people. Adaptive Yoga LIVE adaptiveyogalive.com Miranda McCarthy Founder mYngle is the pioneer of online language lessons. mYngle myngle.com Marina Tognetti Founder and CEO Water 4 Mercy provides the 'One-Two-Three Solution' to permanently end thirst, hunger and poverty in the world. Water 4 Mercy water4mercy.org Nermine Khouzam Rubin Founder and CEO HCL Technologies helps enterprises reimagine their businesses for the digital age. HCL Technologies hcltech.com Siki Giunta Exec. VP & Head Praesidio Group delivers global security and intelligence solutions and services to individuals, corporations, institutions, governments, and authorities. Praesidio Group praesidiogroup.com Susanne Skov Diemer Founder and CEO easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports, with great value fares and friendly service. easyJet easyjet.com Suman Bala Test Architect Jenniffer Breitenstein CMO Kellie Harrison VP of Client Services Kim Molkoski VP Business Development
  • 10. Siki Giunta Transforming Businesses with Modern Leadership The 10 Most Inspiring Women Leaders to Follow in 2022
  • 11. Cover Story Siki Giunta EVP Head of HCL Technologies CloudSMART Consulting and Offering Strategy HCL Technologies
  • 12. ith globalization expanding its wings across Wcontinents, the world of technology has realized the pivotal role of women in the IT industry. Today, global businesses are witnessing the potential of female leadership in steering the wheel of social transformation, and HCL Technologies has been spearheading this change by appointing Siki Giunta as its EVP Head of HCL Technologies CloudSMART Consulting and Offering Strategy. Siki leads the global team to formulate HCL's vision and to develop CloudSMART Solutions. Believing that the challenges of today, for anyone representing a gender, a generation, or a class, is in mastering skills and making it the focus of working relationships, Siki is innovating, leading, and being a contributing member of the HCL community. Intending to live a life of purpose – do good work, mentor others, challenge the status quo, and take risks for a better outcome; Siki is pushing the boundaries of the cloud, crushing gender stereotypes, and achieving the unimaginable! Siki is the perfect example of morden leadership, driving cloud technology into the future and inspiring millions. Rising Above the Storm Siki is an Italian woman who prides herself on being expressive with the flexibility of four languages. She believes that her investors, teams, and colleagues adapted to the differences because they witnessed the results that she brings to the table. The saying, 'Challenges are the stepping stone to success', proves to be very true when you look at the early career of Siki Giunta. Reminiscing about the beginning of her career, Siki shares, At the beginning of my career, I could often go several days without seeing or talking to another woman in my field. I had to be better than good every day. Besides gender, I had a different temperament – when I was excited, I shared it; when I was frustrated, I shared it. Adding to her professional challenges, she says, I speak four languages, and sometimes I think in one language and talk in another, which can be challenging for the listener and me. As I look back over my career, I believe that my investors, teams, and colleagues adapted to the differences because they witnessed the results and came to trust my ability and appreciated the differences. With an experience of two decades in leadership roles, Siki has served global tech giants with an innovative mindset. I had my moments, there were disappointments, but it's been more good than bad in general, says Siki. Evolving with Time In Siki's early days of cloud, all the vendors and analysts could talk about was 'opex replacing capex' and how the cloud would change the cost structure of IT. While this came to be true, Siki was more intrigued by the impact of the cloud on the speed of innovation. Cloud had the facility to enable companies to pivot and adapt. Cloud challenged everything that had governed IT for decades. Sharing about the transitioning phases of global businesses towards the cloud, Siki remarked, I am fortunate that I
  • 13. love what I do, I am passionate about technology and the impact and promise it has for our world. As a student and then as a new technologist, mainframes were a marvel. A decade passed and then client-server architectures were taking the enterprise by a storm. Then one day Amazon accepted the first check for cloud consumption, and it was a new beginning. In my work I have had the advantage of spending time with CIOs in all industries, and I saw then and see clearly now that cloud was the future - the next big thing. Pushing the Boundaries When Siki stepped into the cloud, she had served as the CEO of several companies with successful exits. She was recruited in 2010 to build a cloud business in a traditional IT services company. At first, they debated public or private, on premise and off-premise, while she said let the workloads be the guide. When everyone was preoccupied with rate cards, Siki joked that companies weren't lining up to 'buy a pound of cloud'. Instead, they were interested in how cloud adoption would change the way they did business and facilitate growth and competition. This position was the defining moment of Siki's career. To mitigate the fear of on-premises cloud infrastructure, Siki brought in a brilliant team of people and worked with her partners EMC and VMware to build a cloud stack that could live on-premises, delivering the value of opex infrastructure combined with the speed and agility of the off-premises cloud. Siki says, We called it BizCloud and introduced it to the market with an equally unique pricing model. For a company that specialized in managing on- premises, legacy infrastructure, BizCloud was a game- changer. Siki adds, This private cloud provided a way for companies to learn about and appreciate the agility of cloud while they overcame their fear of off-premises infrastructure. During this time, Siki met Kaylan Kumar, now Chief Technology Officer (CTO) for HCL Technologies. She shares, I continued to push the boundaries of cloud at other large consulting companies until KK, as we call him, made me an offer to join HCL and I couldn't refuse. I joined HCL because I believed that KK and the ideapreneurs at HCL would again push the boundaries of the cloud one more time. No other company has the extensive portfolio of HCL and the human capital and engineering expertise to continue the evolution to the modern cloud.” At HCL, Siki is on a mission to enable her clients to envision their future, finding their north star, and bringing that future vision into focus with the modern cloud. A Promising Future With a passion for developing and delivering innovative offerings that enable HCL clients’ Cloud-driven business success, Siki ensures a transformative shift in the global business circle. HCL Technologies CEO, C Vijay Kumar, encourages everyone to work with purpose and has chosen a simple-to- remember mantra to guide personal development and keep them focused on their personal growth. The organization has adopted a guru mantra that characterizes HCL ideapreneurs: Do, Learn, and Contribute. Talking about the mission and vision of HCL Technologies Siki says, Original thinking is highly valued, which enables HCL to develop so many products that are embedded in the solutions we bring to the client. Always innovative, our solutions focus on automation and risk mitigation. HCL exists to grow and compete aggressively, to challenge the status quo. Every person at HCL derives personal pride from getting it done. As a visionary leader, Siki intends to be in the moment, innovating, leading, and contributing to the HCL community. She quotes, Like my friends here, I will DO, LEARN and CONTRIBUTE to benefit our customers and myself. Driving Sustainability with Positive Work Culture Siki is approaching the HCL workflow with a futuristic vision. HCL understands the challenges. To meet the challenge the HCL human motor hums with productivity. Speaking about the positive work culture of HCL, which is known for its' can-do attitude', Siki expresses, The company is obsessed with immortalizing how much they can
  • 14. DO and how they will do it! The leadership believes that our work is very relevant, integral to our clients' businesses. Everyone here approaches their work with the right intent and with the intensity it deserves. At HCL Technologies, Diversity, Equity, and Inclusion are the centerpiece of the organization's culture. The tech giant focuses on sustainability and discovers ways to protect resources to benefit the world. It represents 50 countries with many cultures and languages. Siki mentions that HCL CEO, C Vijay Kumar governs programs that develop women leaders, and create a culture that is conducive to women, ethnicities, multiple generations, and people with disabilities. Advancing with Technology Siki is a resilient leader who is known for her unique approach to the technological transformation of businesses without adding to their technical debt. She notes, We bring agility and speed to our customers. Our customers expect us to fast-track their cloud journey with innovative tools and capabilities. They want HCL to modernize their applications and how they are leveraging data to innovate without risk and make risk-free decisions. Finally, they expect excellence in digital engineering. At HCL Technologies, the cloud is the consistent technology in all the business segments: IT Business Services, Engineering Research Services, and Products Platforms. It's consulting-led CloudSMART is the HCL strategy to provide customers with continuous cloud modernization. Siki explains, the modern business is a perpetual state of change and #HCLCloudSMART provides the technology, expertise, and experience to enable our clients to reach their north star. The Next Big Change With modern infrastructure playing a pivotal role in cloud computation, business leaders are leveraging technology to promote health, wellness, and equitable access to education across socio-economic classes. Sharing her vision of social development through empowering the Digital age, Siki expresses that technology is everywhere but not equitably accessible. There are rural towns everywhere in the world with limited access to the internet. This is a primary cause of generational poverty, infant mortality, and chronically ill populations. Today, sustainability is emerging as a major consideration for clients consuming the cloud. Green IT is leading the way making sustainability central to the organization's technology priorities in line with the UN-SDGs. Cloud services consume energy and must be monitored, controlled, and evolve to use better energy sources. Predicting the future of cloud computing she explains that HCL sees tremendous potential in a data-centric approach to gaining insights and believes in achieving responsible AI. I am personally monitoring Quantum Computing and see quantum computing and cloud at a crossroads. In the search for a better platform to crunch data for intelligence, enterprise organizations will continue streamlining quantum computing services by leveraging the cloud. Cloud and quantum computing will work together to support the Data-Driven Enterprises. In the not too distant future, cloud may run out of steam, and quantum will enable the outcomes that Cloud will not be able to compute, says Siki. A Smart Counsel Advising the budding entrepreneurs who are likely to venture into cloud technology, Siki gives a three-fold business mantra. First – love learning, be inquisitive. Second – embrace change without fear. Third – be honest with yourself, your customers, and the people you work with. They will trust you and be willing to follow you, concludes Siki.
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  • 16. Alexi Venneri Delivering a Better Consumer Experience Through Technology igital Air Strike co-founder and CEO DAlexi Venneri started her innovative company after her automotive advertising agency closed amid OEM bankruptcies and dealership shutdowns. During the Great Recession, Alexi knew that even though advertising budgets had been cut dramatically, dealerships and other businesses still needed to reach consumers — much like today. Twelve years ago, social media was starting to be used in business-to-consumer communication. This was before business pages even existed on Facebook. Alexi knew social media was where consumers were spending their time and wanted to provide a low-cost way for businesses to attract consumers. Digital Air Strike was founded to help dealers monetize the low-cost reach, engagement, and social media opportunity, even before advertising on Facebook, Twitter, or YouTube. “I was always fascinated by entrepreneurs, and Alexi Venneri Co-founder CEO May 2022 | 14 | www.insightssuccess.com
  • 17. when I wrote my first book, I had been a successful executive but had not yet started my own company, Alexi said. It took the recession to force me to start my venture, and I found I loved creating a fantastic culture where everyone loved seeing their colleagues and enjoyed going to work. Today, Digital Air Strike has grown to over 150 employees with more than 7,700 businesses and automotive clients nationwide. As the leading customer engagement technology partner, the company has completed six mergers and acquisitions and expanded to provide a suite of consumer engagement technology and services. Business solutions include AI chat messaging, consumer text marketing, digital and streaming advertising, inventory merchandising, online reputation management, and video lead engagement. Digital Air Strike is honored Alexi was chosen by Insights Success magazine as one of the ten most inspiring women leaders to follow in 2022. Alexi is the backbone of the company and the impetus behind Digital Air Strike's growth to help businesses in 32 countries leverage technology to attract, convert, and retain more customers. Alexi and the Digital Air Strike team strive to provide the best customer experience for clients. One of the company's values is Clients Win. In the past year, Alexi has led the team to develop new technology, helped clients leverage it, and acquired two new companies: BestRide.com and LotVantage. BestRide.com is an innovative automotive marketplace that allows consumers to search for millions of new and used cars online from car dealers across the United States. LotVantage is a digital inventory marketing software-as-a- The 10 Most Inspiring Women Leaders to Follow in 2022 Technology that drives a better consumer experience. service company that effectively enables auto, RV, marine, and powersports dealerships to merchandise their inventory through advanced targeting and data analytics. In January, Digital Air Strike launched its LotVantage Partner Program. The expanded program enables dealerships and their marketing partners to merchandise inventory more effectively, deliver targeted messaging to consumers, and drive business results through increased vehicle sales and fixed operations service activities. For more than ten years, Digital Air Strike has provided our channel partners with innovative inventory merchandising and customer engagement technology, Alexi said. Through the launch of Digital Air Strike's LotVantage Partner Program, we are combining the capabilities of Digital Air Strike and the acquisition of LotVantage to deliver a robust suite of solutions. In October, Digital Air Strike was recognized again for its digital marketing, reputation management, and social media management technology and services, picking up top honors in new customer experience technology categories: new vehicle leads, mobile media, and video messaging. DAS won a record six 2021 Dealers' Choice Awards from Auto Dealer Today. The awards are incredibly gratifying since auto dealers, Digital Air Strike's primary clientele, decide the winners. Think like an owner is one of the company's mottos. Alexi appreciates when employees take the initiative and offer suggestions to move the company forward. She started the WIT (Whatever It Takes) awards to encourage employees to nominate other team members who go above and beyond to help clients, co-workers, and the company. Eight WIT winners are chosen monthly to be recognized at the company meeting, win $250, and receive a trophy for their desk. Alexi started the employee-led DASVentures group, which organizes fun, healthy activities every month for employees across the U.S. Recent activities have included a bowling outing, a step challenge (with the winning team logging in over 1 million steps), and the annual holiday party at a casino resort that included a Gin Blossoms concert. Digital Air Strike has an active private Facebook group the team regularly posts photos and updates in, and Alexi is a regular contributor. Digital Air Strike has an unrivaled company culture that Alexi is behind. Another big perk for employees is the May 2022 | 15 | www.insightssuccess.com
  • 18. annual President's Club trip, which every employee can either win or earn their way to attend the all-expenses-paid trip. The most recent trip was a 5-day vacation in London over New Year's Eve. The team visited Stonehenge and Windsor Castle, enjoyed a double-decker afternoon tea bus tour through the city, and stayed in a beautiful castle resort in the English countryside. Alexi has also established a culture of charity through its DASCares initiative organized by DASVentures. Giving back monthly to nonprofits in need are near and dear to what the company is all about. Digital Air Strike has given back to dozens of charities through hundreds of thousands of dollars financially and through in-kind donations, along with countless hours of employee volunteerism. Employees choose the charity's causes meaningful to their backgrounds and families. Alexi is also the mastermind behind Digital Air Strike offering flexible work schedules and monthly half days to provide volunteerism. Alexi is always available to support her team's efforts, open her wallet to help, and ignite the spirit of volunteerism in employees. “I'm most proud of being able to hire intelligent and driven team members first during the Great Recession and now to continue to hire and grow during a pandemic, Alexi said. We have the best people and technology, and everyone cares about our clients getting incredible results. Digital Air Strike helps businesses improve the consumer experience for customers through a free Mystery Shop and Intel Report. Request the free reports at digitalairstrike.com/mystery-shop and digitalairstrike.com/intel-report. The Digital Air Strike team and family members visited London and Stonehenge over the New Year’s Eve holiday as part of the annual President’s Club trip. Digital Air Strike co-founder and CEO Alexi Venneri has met entrepreneur and philanthropist Sir Richard Branson many times at client G-20 Summit trips at Branson’s private islands in the British Virgin Islands. May 2022 | 16 | www.insightssuccess.com
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  • 20. Giving Voice to Women in the Transportation Sector Almost every industry has had inspiring stories that brought about a much-needed change. One such uplifting story is of Ellen Voie, who convinced an entire industry to focus its attention on women’s careers. Ellen started her quest to make the transportation industry a positive place for women. Due to her unmatched efforts, her voice has been heard at a larger scale and led to many changes at a national level in the transportation segment. Currently, Ellen is the CEO and President of the Women In Trucking Association which was established with the sole purpose of helping women with their transportation careers. As the name of the organization suggests, its main goal is to drive passionate women to build a successful career in the trucking industry. She is continuing to inspire women build their careers in trucking while also helping them do so. We at Insights Success caught up with her to hear her thoughts and vision regarding her personal as well as professional goals. Below are the highlights of the interview: Brief our audience about your journey as a business leader until your current position at the organization. What challenges have you overcome to reach where you are today? As the founder of the Women In Trucking Association my first challenge was to convince an industry that there was a need to focus on women’s careers in transportation. Fifteen years ago, most carriers just hired the best person, without regard to age, gender or ethnicity. However, there wasn’t a level playing field and women were expected to fit into a male dominated environment. Now that we have better data on the advantages of hiring women. Tell us something more about the organization and its mission and vision. The Women In Trucking Association was formed to encourage the employment of women in transportation careers, to address obstacles that might keep women from succeeding and to celebrate the success of our members. We currently have 6,400 members in ten countries. Surprisingly, fifteen percent of our members are men who join because they support our mission. As a professional/trade organization we are supported by our members who pay dues in order to access our resources and take advantage of our networking opportunities. Enlighten us on how you have made an impact in the industry through your expertise in the market. My entire career has been in the trucking industry. In 1980 I earned a diploma in Traffic Transportation Management which has given me the background to better understand the challenges in the supply chain. I went on to earn a bachelor’s and Master’s degree in Communication, and my thesis focused on the “Complex Identities of Women Married to Professional Drivers.” This has provided insight into the family aspects of the job, which is more of a lifestyle than it is a career. Because of my passion for the people side of the industry, I have a different view of how to solve many of our challenges in regard to recruiting, promotion and retention of women in trucking careers. Through my role at Women In Trucking, I have been able to have a voice at the national level. I currently serve on the May 2022 | 18 | www.insightssuccess.com
  • 21. Ellen Voie CEO and President Women In Trucking Association
  • 22. “ We all have a passion for empowering and supporting women in the trucking industry. May 2022 | 20 | www.insightssuccess.com
  • 23. Federal Motor Carrier Safety Administration’s Motor Carrier Safety Advisory Committee, and I have served on the Entry Level Driver Training Advisor Committee. I also serve on the board of directors of the Wisconsin Motor Carriers Association as well as the Wisconsin Department of Transportation’s Motor Carrier Advisor Committee. I believe my passion for serving as a resource has allowed me to be a credible source for issues concerning women working in the trucking industry. Describe in detail the values and the work culture that drives your organization. As an association, we have always had a remote workforce. Our team is spread across the country, but we stay connected through the use of technology. However, this means our staff must be self-motivated and focused on output, not on time spent working. Our values are truly what has made our progress so dramatic, as we all have a passion for empowering and supporting women in the trucking industry. Without this shared goal, we wouldn’t exist. Undeniably, technology is playing a significant role in almost every sector. How are you leveraging technological advancements to make your solutions resourceful? Technology has truly changed the way we communicate with our members. When the pandemic required us to cancel our conference, we turned to a virtual event which was very successful. Technology has also given us the opportunity to use social media to tell our story. We leverage Facebook, LinkedIn, Instagram, TikTok, Twitter and You Tube. Our drivers can easily add videos and photos to share and to tell their stories. If given a chance, what change would you like to bring in the industry? If I could change something in the trucking industry, it would be to create a more female-friendly environment. Instead of expecting women to fit into an industry that was designed for men, I would welcome simple adaptions such as women’s uniforms, trucks that are more ergonomically designed for women, rest rooms and showers more accessible for women and even marketing materials more gender-inclusive. The trucking industry has been a very male-dominated industry for nearly a century, so it is slow to change. What, according to you, could be the next big change in the industry? How is your company preparing to be a part of that change? The next big change in the trucking industry will be the push for more autonomous vehicles. While we embrace the safety technology that is being added to these vehicles, we don’t anticipate a driverless truck will be a common site on our nation’s highways in the short term. However, as anti- collision, anti-rollover, anti-theft and so much better technology is added to these trucks it will make the job safer, the highways safer and our drivers safer and we welcome that. Where do you envision yourself to be in the long run and what are your future goals for the company? A few years ago, I announced my goal to retire in 2023, so we have been working on a succession plan to replace me as the CEO of Women In Trucking. My future goal for the association is to grow and to become a greater influence in the industry. My personal goals are to turn over the lead to a capable and passionate person who will advance our mission. What would be your advice to budding women entrepreneurs who aspire to venture into the industry? For any female entrepreneur, but especially for women in male populated careers, my advice is to determine where you want to be in the short term as well as long term. Write down your goals and then build the steps it will take to achieve them. Antione de Saint Exupery, a French writer and aviator once said, “A goal without a plan is just a wish.” Create a vision board or display your plan where you can see it every day. The 10 Most Insprinig Women Leaders to Follow in 2022 May 2022 | 21 | www.insightssuccess.com
  • 24. Jenniffer Breitenstein Chief Marketing and Operations Officer OnPoint Warranty Kellie Harrison VP Client Services OnPoint Warranty Kim Molkoski VP, Business Development Mobile and Technology Verticals OnPoint Warranty OnPoint's Insuretech, Mobile and Warranty Services help any organization Increase Revenue and Drive Brand Loyalty, seamlessly.”
  • 25. I nsuretech means many things to many people. It typically describes a warranty company that provides a software platform that facilitates warranty sales by eCommerce providers. But, it is so much more. OnPoint Warranty Solutions connects brands and consumers through API Forward Insuretech and dynamic mobile and warranty service solutions designed to reduce risk, increase efficiency, delight customers, and improve bottom lines. This Month, we highlight Jenniffer Breitenstein, Kellie Harrison, and Kim Molkoski, the dynamic women of OnPoint that have helped propel the company as a leader in the insuretech, mobile and warranty verticals, all while keeping an eye on customer experience. As the Chief Marketing Officer, Jenniffer brings a collaborative, solution-oriented leadership style that's been critical to bringing innovative insuretech and warranty solutions to market. OnPoint offer clients and consumers the ability to seamlessly offer and purchase personalized warranty protection and on-demand service solutions. With an eye on the competitive market, and changing consumer preferences, as well as 30 + years in the warranty and technology verticals, Jenniffer has helped the business become the go-to insuretech provider. OnPoint’s Service Avenger Insuretech solution enables manufacturers, retailers and eCommerce providers, builders, insurers, home warranty companies, MVNOs and carriers, service companies to digitize the warranty process. Through a comprehensive suite of APIs, warranty sellers can sell warranty protection and service plans. Avenger, combined with OnPoint's administrative capabilities support post-sale warranty fulfillment and repair service support, as well as real-time claim reimbursements via common payment platforms such as Paypal. What’s more, Jenniffer maximizes her client’s long-term revenue potential through offering continuously innovative, personalized warranty and mobile products which offer protection for a lifetime, for the products that matter most to consumers. Kellie Harrison Vice President of Client Services , , is the glue that makes OnPoint stick! Kellie and her teams work with every client to deploy OnPoint’s insuretech, mobile, and warranty solutions. She ensures that programs launch on time, as promised, and deliver the highest levels of customer warranty service experiences on the market. Kellie and the client and customer service teams at OnPoint care about consumers. Kellie has empowered the team with technology, knowledge, and the autonomy to solve product problems every day. She taps into decades of experience in the medical industry to craft and fine-tune the processes and curriculum OnPoint's team relies on to deliver great service and keep customers coming back for more warranty protection plans every day. Kim Molkoski, Vice President Business Development has been instrumental in OnPoint’s success in the Mobile and Technology Vertical With decades of experience in s. the technology and mobility industry, Kim is leading the creation of innovative, B2B and consumer-centric mobile warranty solutions for OnPoint. Kim’s key focus in the mobile space is evaluating the competitive landscape and finding solutions and products which offer clients a way to differentiate themselves in the market. Acquisition, churn and attach are critical to mobile and technology clients. She’s been able to construct comprehensive, end-to-end mobile solutions which drive sales for our clients, thereby creating a new niche for OnPoint, which offers solutions direct to the consumer, to commercial, government and education sectors, and to carriers and MVNOs. Bounce Mobile Solutions offers Total Device Protection including repair and damage protection for new, refurbished and BYOD devices; Screen Replacement Plans for any mobile device; Bundled Reseller Solutions which combine device procurement, financing, airtime, warranty protection (repair Jenniffer Breitenstein, Kellie Harrison and Kim Molkoski The Dynamic Trio Disrupting the Insuretech Market The 10 Most Inspiring Women Leaders to follow in 2022 May 2022 | 23 | www.insightssuccess.com
  • 26. + ADH) and trade-in administration for new and refurbished devices; and lastly, Whole Home Electronics Protection which offers resellers and consumers personalized warranty repair protection for all of the new and existing electronics, computing, mobile and smart products in their homes. Separate Journeys, Converged Paths Jenniffer began her career in marketing at a third-party warranty administrator in Louisville, KY, which was started by a team from GE Appliances. She made a conscious decision to work in a smaller business to gain experience outside of her college major. She was able to work across marketing, operations, IT, and even service, earning an immeasurable amount of knowledge and experience. Jenniffer was then able to catapult from there to GE Warranty Management. She was able to gain 'big business' experience, again, gaining an immense amount of knowledge and experience working across several groups within the business. She took a direct sales role for a short period to get experience from the other side of the lens, if you will, and left to work with a former GE colleague in a US-based startup of a British company, ServicePower. There she served many roles but continued to work with manufacturers, retailers, service providers, and third-party administrators while in this technology business. She gained much insight into what it takes to build a technology platform, drive its adoption, and also what it took to deliver great customer service experiences in a product service business. Jenniffer stayed there until 2018 when she joined two former colleagues, Chris Smith, and Rob Christian, in a new startup, OnPoint Warranty Solutions, an insuretech, warranty, and now mobile services business. At OnPoint Warranty, she's been able to apply her experience across business verticals to launch the business and drive its growth. Jenniffer has a BSBA from the University of Louisville and is a 6 Sigma certified green belt. Kellie's path was through the medical industry. Kellie is a senior entrepreneurial executive with over 25+ years of experience in strategic business development, account management, and team development. As VP of Client Services at Stone Clinical Labs and Gulfstream Diagnostics, she optimized operational efficiencies, increased productivity, and exceeded target sales goals. She worked directly with patient service providers and understands what it takes to deliver great patient care. Though that sounds very different from product service, what's needed to exceed in medical care is similar to that of a product and warranty service. At OnPoint, Kellie uses her experiences working with patients and caregivers to care for its consumers. It delivers product service on behalf of its clients and through its direct-to-consumer brands, Fixhomz and Bounce. She combines a lead-by-example management style with intuitive sales strategies to maximize operational efforts, focusing on CX while driving the business towards profitability and value to clients. Kellie is a certified MT ASCP and a 6 Sigma white belt, with a MA from Webster University. Kim took a different path. Focusing exclusively within the mobile and technology verticals, Kim held various leadership roles, including Sales Management, Account Executive, for a number of mobile and technology distributors, Business Development manufacturers, resellers, and MVNOs, including Bell ExpressVu, Bell Distribution, Mobilicity, Ingram Micro Mobility, and Zoompass. Kim has been instrumental in various startup's and taken the skills she gained in those businesses, from setting new standards in policy procedures, developing new verticals and channels to compete in, to maximizing overall sales performance by focusing on innovation and customer care. Her drive to see her customers succeed helped develop new mobile solutions, which opened new channels for OnPoint's insuretech and mobile warranty products. Kim holds a BA, Arts, and Psychology from the University of Guelph, Ontario. The Impact Experts OnPoint and its insuretech, mobile, and warranty service solutions have made a huge impact on the industry. As the female leaders in the business, Jenniffer, Kellie, and Kim have used their business experience to drive innovation and customer experience for consumers and staff. Many hourly workers tend to be very transient in other businesses, especially after COVID. However, OnPoint has driven a culture of inclusion focused on empowering its teams to deliver great CX. It has team members that have been with the company since day one. OnPoint has been instrumental in positioning its business as an industry innovator, focusing on consumer experience from a corporate perspective. It dictates that every product service interaction deliver the highest levels of quality possible for consumers. OnPoint calls its staff 'Service May 2022 | 24 | www.insightssuccess.com
  • 27. quickly provide warranty service fulfillment to consumers through Avenger. • POS Support • Clients can utilize OnPoint's Insuretech platform as a service, as their front end, to facilitate sales, service, or aftermarket campaigns. • Warranty Service Fulfillment. • Clients, including TPA and home warranty competitors, can sell a product or extended warranties and rely on OnPoint as their backend, to deliver great customer service experiences post- sale. • Logistics solutions • Integrated logistics capabilities improve product service satisfaction through reduced delivery time, depot, advanced exchange, and refurbishment services. • Underwriting Brokerage services • Its extensive network of global underwriting partners enables OnPoint to constructure the best insurance solutions for clients. The platform was designed technically to support any sales channel with offer logic and eCommerce, SKU and contract management, and post-sale, with administration and entitlement, service fulfillment, and claims adjudication and payments. Above and Beyond The OnPoint team is invested in the success of the business. Jenniffer, Kellie, and Kim agree that “It's a family here. We want to continue to grow the business and our teams and become the benchmark that our competitors are held up to. Passing the Torch The OnPoint team advise budding female entrepreneurs to use what is innately female to drive success for themselves. Women are capable of big things and have to support each other to do so. Avengers' and has empowered them to be problem solvers and customer superstars. This focus on consumer experience has been critical in landing fortune 100 companies as a startup. OnPoint's Service Avenger Insuretech platform facilitates seamless warranty offers via retail, e-commerce platforms, or aftermarket efforts. It has integrated SKU management, contract onboarding, terms delivery, intelligent service dispatching, and claims adjudication. The platform is API- forward in design and incorporates the latest omnichannel consumer communications and real-time claim payments. Many of the company's home warranty and e-commerce competitors have come to OnPoint for assistance. It has assisted global competitors and clients in streamlining the warranty offer and sales process through Avenger. It does so through either a software deployment or a mobile or warranty services engagement. Its solutions and administrative capabilities create more brand loyalty and increase repeat sales for its clients. It has been instrumental in driving innovation in an industry fraught with old tech and bad consumer experiences. This platform has increased its addressable market 10-fold by creating cooperative, competitive offerings. Co-opetition is this team's favorite word. Importance of Technology The warranty business has been decisively changed by insuretech solutions, led in large part by OnPoint. Warranty sellers need warranty technology that takes the burden from their IT organization to become warranty experts. Avenger does that. Its API-forward design includes integrations for every point in the process, from the offer to transacting a sale, to repair and replacement reimbursements when combined with OnPoint's administrative capabilities and portfolio of underwritten protection products. Insurance technology is so powerful, that OnPoint has become the Insuretech to the Insuretechs and theWarranty Administrator to OEMs, Retailers, and Third Party Administrators alike. Service Avenger offers 360° functionality to support warranty products. Its key differentiators are: • API-forward design • eCommerce clients can quickly facilitate online warranty offers and contract fulfillment through Avenger. • OEMs, retailers, and home warranty sellers can May 2022 | 25 | www.insightssuccess.com
  • 28.
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  • 30. Karen Viera Global Chief People Ofcer Church's Chicken
  • 31. ne often reaches a point where one feels stagnant Owith their choices, pondering questions like, are you doing something you love? Are you getting closer to your objective, or are you getting further away, eventually becoming a watershed moment in your life. Karen Viera experienced the same thing when she started her professional career with a summer architecture internship. However, she quickly discovered that her passion for business and people was better aligned with human resources. And as time went on, she continued to branch out into new fields of work to widen her commercial horizons. Currently, Karen is a Global Chief People Officer at Church's Chicken, a 70-year brand and private equity owned quick-service restaurant chain. Insights Success caught up with Karen in our endeavor to find The10 Most Inspiring Women Leaders to Follow in 2022 to know more about her journey. Below are the highlights of the interview: Brief our audience about your journey as a business leader until your current position at the Company. What challenges did you have to overcome to reach where you are today? I began my professional career with a summer architectural internship but quickly realized that field wasn't the right fit. Instead, my calling was to pursue a career in human resources where I could change how people react to KAREN KAREN KAREN KAREN Viera I think it is important to gain experience across your discipline and in different areas of a company as that adds to your skillset and broadens your business per e ive. Maintaining a Laser-Focused Concentration on Achieving Commercial Obje ives The 10 Most Inspiring Women Leaders to follow in 2022 May 2022 | 29 | www.insightssuccess.com
  • 32. different or new situations, especially in the workplace and make a business impact. I haven't always worked in human resources, including venturing into project management, and I lead an organizational effectiveness division for a Fortune 500 Insurance Company under their Operations Division for several years. I think it is important to gain experience across your discipline and in different areas of a company as that adds to your skillset and broadens your business perspective. Contributing to the advancement of business objectives through human capital initiatives requires a solid understanding of people and the impact of those initiatives to the revenue stream of a company. Tell us something more about the Company and its Mission and Vision. Founded in 1952 in San Antonio, Church's Chicken is one of the world's largest quick-service restaurant chicken chains, with more than 1,500 locations in 25 countries and international territories. Church's Mission is to provide great value and the bold taste of Texas to our guests, growth to our franchisees, opportunities to our team members, and support to the communities we serve. Church's Vision is to become the global franchisor of choice. Enlighten us on how you have made an impact in the industry through your expertise in the market. In the midst of an unprecedented era of urgency, human resource professionals have found themselves front and center in a push to launch new initiatives. Responding to the COVID-19 pandemic, Church's leadership teams launched an engagement campaign to recognize its essential workers in the restaurants, implementing enhanced bonus programs to ensure our employees know they are appreciated. Our human resources team is also focused on integrating equality, inclusion, and diversity into the Company's global initiatives, taking deliberate measures to expand cultural perspectives, strengthen and build cultural security, and instill global equality of opportunities. Describe in detail the values and the work culture that drives your organization. Our employees are the heart of the organization and the strength of the brand. The brand is the image and personality – and our people are the spirit that brings it to life for our guests. The Our Texas Way people brand integrates the Company's values, employee appreciation, and guest experiences. The program is designed to increase employee engagement and build the kind of team-member pride that is the basis of memorable brands. In addition, Church's Chicken won the Top Workplace recognition by the Atlanta Journal-Constitution in 2021. If given a chance, what change would you like to bring to the industry? The Great Resignation wave hit retail and restaurant jobs particularly hard. Recruiting and retention will continue to be a strong focus, as will effective recruiting methods, onboarding, and training technology over the next few years. Today's technology is changing rapidly in every industry, including the restaurant space. Training current May 2022 | 30 | www.insightssuccess.com
  • 33. employees and new hires on new technologies along with ensuring a strong people culture are critical to our success. The Our Texas Way' people brand began by creating an employee value proposition based on an internal survey and focus groups. We included domestic and international employees, along with franchisees, to ensure that the outcome would resonate with everyone. The resulting value proposition based on this feedback is Building Friendships and a Future with our Down Home pride. Building a future says a lot. Our employees want a career; they want growth. Through the focus groups to create Our Texas Way, we uncovered what was most valuable to employees and how they take action every day in the restaurants. As we continue with our people-first strategy, we are also focused on leveraging technology for enhancing communications and training to have a more consistent and broader reach to all employees. We will continue to focus on these key areas as we ensure our employees feel appreciated and are engaged, learning, and continue to grow. What, according to you, could be the next big change in the industry? How is your Company preparing to be a part of that change? Our focus on our 'People First strategy will continue to be our top priority, and that includes training and developing staff as well as driving the Our Texas Way people brand with our restaurant teams. Where do you envision yourself to be in the long run, and what are your future goals for the Company? Church's is expanding internationally, and we are going into new countries for the next few years beyond the 25 countries where we currently reside. In addition, we are rebranding our restaurants and looking to grow our franchisee base domestically. What would be your advice to budding women entrepreneurs who aspire to venture into the industry? Church's Chicken was my first venture into Private Equity and the Food Industry, as most of my experience comes from Fortune 500 Insurance and Medical companies. I found the QSR Industry to be fast-paced and a fascinating place to work. There is a broad range of jobs to consider, from restaurant employment and management and operations, marketing to supply chain to the more traditional finance, legal and human resources areas. This is the closest I have worked with the supply chain teams, and I am fascinated and have great respect for their work. I am deeply impressed with the skills of our restaurant managers and the heart and work ethic of our restaurant employees. The greatest percentage of our restaurant leadership are women, and working in this industry provides a path to management and can be a great step to becoming a franchise owner. May 2022 | 31 | www.insightssuccess.com
  • 34. Importance of Balancing All the Aspects of Life Importance of Balancing All the Aspects of Life ife is not black and white. There are many shades Lof grey. We are not islands or saints or renunciants or frustrated monks or fanatic or dogmatic people to be perfectly detached from everything and focus on only one aspect of life. There are many aspects to the lives of every individual. Doing justice to all responsibilities means work-life balance. Jobs or businesses fill our pockets; adventures fill our souls. Therefore, having a healthy balance of entrepreneurship and personal life is of great importance in the lives of almost everyone. Although attaining perfect work-life balance in the ultra-modern world is nearly impossible, but reasonable amount of work- life balance in the lives of professionals and entrepreneurs is essential for functioning efficiently in the long run. Although a healthy work-life balance is different for everyone, the essential aspects of doing justice to the role, routines, relationships, responsibilities, and results are the vital aspects of a healthy work-life balance almost for everyone. Focusing too much on business results and ignoring important relationships will not be sustainable; we need to diligently balance the different aspects of life. We May 2022 | 32 | www.insightssuccess.com
  • 35. should have the capabilities of delivering great business results and the ability to do justice to our relationships in our personal lives. We should not be too busy making a living by being engaged in our jobs or businesses that we may forget to make a life. Business leaders need to be smart enough to be able to balance the professional and personal aspects of their lives. Planning work activities in such a way that it will not hamper fitness and family goals should be the priority of business leaders. They should set an example of leading balanced personal and professional lives. They should use productivity tools for managing their work and life. They should ensure that they are not neglecting the other aspect by focusing only on one aspect too much. And they should also ensure that they are not becoming complacent in their professional responsibilities in the name of attaining work- life balance. Making efficient use of available time will help business leaders attain a healthy work-life balance. They should practice some meditation techniques that will enhance their thought process, calmness, and ability to do things balanced without being overreactive. Responding to situations calmly, wisely, and intelligently is a sign of a healthy work-life balance. As they say, life is 10% what happens to us and 90% the way we react to it. Business leaders should have the right disposition and positive mental attitude to respond to the eventual chal- lenges and different situations. A healthy work-life balance gives business leaders the edge to make profitable business decisions and enhances productivity at workplaces. Taking some time off from work helps business leaders to function more effectively and creatively when they are back to work. Besides, innovativeness gets enhanced with a healthy work-life balance. In fact, business leaders should promote the culture of healthy work-life balance in the employees to bring out the best in them for organizational growth. Learning to say no to unnecessary things, events, people also plays a significant role in balancing work and life. It is equally important for business leaders to know what to do and what not to do. Taking scheduled breaks at regular intervals is the most important work-life balance element. To conclude, physical fitness, mental toughness, intellectual sharpness, spiritual calmness, and business acumen are the most important qualities to be a successful business leader, balance all the aspects of life very judiciously, and ensure a healthy work-life balance. Work-life Balance May 2022 | 33 | www.insightssuccess.com
  • 36. Taking live lessons from the comfort of one's home or office is no longer a difficult task. Leveraging the opportunity to offer classes through a live virtual classroom to professionals all around the globe is Marina Tognetti, whose company delivers live tutoring of 45 languages over the net. She is the Founder and CEO of mYngle, a global quality language learning platform, one of the pioneers in the field. Lessons at mYngle are delivered using a virtual classroom, a tool consisting of VoIP combined with an integrated whiteboard. Before founding mYngle, Marina had more than 20 years of experience as an international manager, had lived in different countries and learned six languages, she therefore knows very well the benefits of communicating in a native language. She was prompted to start mYngle after the difficulties she faced while trying to learn Chinese in a way that could be combined with her busy job. Pioneers in the Field After graduation Marina found herself thriving in an era where entrepreneurship was not very common for academics, she decided therefore to first build a successful career with large multinationals. She worked at Procter Gamble, Philips, Sara Lee, The Boston Consulting Group, and eBay in different Countries while also pursuing her MBA from INSEAD. Marina was working as a consultant on a project on internet strategy when she first saw the potential of the internet to disrupt entire industries and change forever the way they buy/sell/interact. This experience was the driver to start an innovative company like mYngle, as Marina saw the possibility of making a real difference with it. When the company started, it was among the first to provide one-to-one teaching in all languages over the internet. Now COVID has completely changed the world as we know it, causing major disruption to many businesses. While many of the traditional offline players have been challenged by this sudden shift caused, mYngle was already in the 'right place.' It was built on many years of experience and knows that migrating existing classroom training programs to digital is not just the application of existing technology solutions. It requires a more fundamental rethinking of the total learning experience, from trainers to content to the blended form. This is where mYngle is making an impact, keeping ahead in this digital transformation by constantly innovating and pursuing the best possible quality and results, educating the market on the difference between improvised solutions and years of expertise. Obsession with Customer Satisfaction In mYngle, the team nurtures an obsession for customer satisfaction, which is also one of the company's key Myngle is just what you’ve been waiting for, language lessons that come to you. The 10 Most Inspiring Women Leaders to Follow in 2022 May 2022 | 34 | www.insightssuccess.com
  • 37. May 2022 | 35 | www.insightssuccess.com
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  • 39. strengths. Three of its key core values are in fact around customers: Customer-centric, Commitment, and Excellence. The purpose is to continuously improve the service. The team does it by constantly listening to users' feedback and improving accordingly, as well as leveraging new technologies to their advantage. Innovation is achieved by stimulating a culture of experimentation and allowing mistakes. Innovation cannot exist in a culture of fear of consequences. Myngle tries to develop people that think and not only do jobs. Marina looks for entrepreneurs in the staff that joins mYngle, people who do not keep the status quo but push themselves beyond their comfort zone. She is not afraid of failure and constantly urges the team to innovate. The company's vision is to disrupt the traditional world of education by providing high-quality, virtual language education at any time and place. With COVID, all has changed, and the world is embracing online education. Soon it will become the norm, setting the standards in terms of quality and flexibility. The company is trying to leverage this opportunity as it forecasted the future much before others did. Interactive and Immersive Classrooms Customers are now discovering all the advantages of virtual education compared to the traditional ones in a physical classroom. It offers the same results, but with significantly more convenience, with lessons 24/7 and flexible scheduling, and the possibility of benefitting from the skills of teachers that are not located in geographical proximity. These benefits go beyond the short-term limitations of the lockdown, modernizing the world of education. The education industry is now going through significant changes. More changes are to be expected shortly, like an increase in the use of big data, such as students' achievements and attention rates to predict their performance or customize their learning experience. Augmented reality and virtual reality can help the classroom become more interactive and immersive, and the use of AI can tailor learning for every student. This is something that could change the future of education. Marina shares, For mYngle, this means that we need to keep innovating and pursuing the best possible quality and results, educating the market on the difference between improvised solutions and years of expertise to keep on being ahead in this digital transformation. The Future is Bright for the Education Sector Marina believes that the education industry was operating in the old traditional way, offering learners what is available, not what the industry needs. But One size does not fit all. I would like to change that, Marina says. Something we are doing at mYngle, one of our focus areas and key strengths. Online, of course, makes it easier to offer a much more personalized training and experience. By understanding the customer and diversifying our offer regarding teacher- content- frequency- technology solution, we can match each specific need. Marina believes that the integration of information technology in education will be further accelerated, and online education will eventually become an integral component of education. This shift to online also opened the company's eyes to the potential of the broader training market, which is less mature than language learning in terms of online solutions. This means that there is a window of opportunity here, similar to that of language learning years ago. The most important advice Marina would like to give to an aspiring entrepreneur is to stop comparing. The stories they read about the few that ''got it all'' are rare exceptions and often not the full truth. They need to let go of that. Let go of trying to imitate the types of leadership you see around but are not you and be true to yourself. She adds, Don't look around for answers; look inside.” May 2022 | 37 | www.insightssuccess.com
  • 41. Miranda A Ray of Hope for People with Disabilities McCarthy With a thought to address the long-overdue change in the fitness space, Miranda McCarthy founded Adaptive Yoga LIVE to include people with disabilities. Adaptive Yoga is designed to make yoga accessible to more people; a free online seated yoga class was created for the Disabled community in response to COVID-19. Miranda identified the roots of the problem as two-fold: most people with disabilities are uncomfortable in fitness spaces, and there is a severe lack of Disabled trainers and coaches. Inspired by the work of Miranda, Insights Success reached out to her and talked about how she is addressing the critical issues and removing obstacles for Disabled people who are all on the same journey of self-discovery and self- improvement. Below are the highlights of the interview: What challenges you had to overcome to reach where you are today? My journey as a business leader has always been a solo one. I have been Disabled since I was two years old, which meant I took the road less traveled and, as the poem goes, 'that has made all the difference.' My challenge of living with chronic illness meant I had to be homeschooled for long periods. I couldn't get my university degree because I had to undergo surgeries, it meant that job opportunities were scarce as reasonable adjustments, such as remote working, we're not made available until only recently. I knew if I wanted to make my way in the world, I would have to create my opportunities. From designing jewellery, to designing virtual reality, to launching a yoga company, my challenges were all met in the same way: without fear and with the same drive and determination it takes to wake up every day and overcome the barriers of living in a world that discriminates against you. Tell us something more about the Company and its mission and vision. As a result of the stigma associated with disability, people with disabilities are generally excluded from education, employment, and community life which deprives us of opportunities essential to our social development, health, and wellbeing. Disabled people face barriers, both internal and external, constantly telling us we are less than everyone else. In a world where discrimination against disability is institutionalised in the very fabric of our society - can yoga really help people with disabilities feel empowered? At Adaptive Yoga LIVE, we say - YES, it can! We remove the biggest obstacles to wellbeing within the Disabled community: inactivity, stress, and loneliness, promoting disability awareness and education. No one should suffer needlessly, and nothing should stand in the way of the right to be well; physically, mentally, and socially. Enlighten us on how you have made an impact in the industry through your expertise in the market? There are 1.5 billion Disabled people on the planet - that's the population of the EU and China combined. One in five people are Disabled, and yet, the inequality in sport and physical activity is still an everyday reality for most Disabled people. Yoga's global popularity, as well as its proven benefits in terms of physical, mental, and social development, makes it a perfect tool for promoting the inclusion and wellbeing of 10 Most Inspiring Women Leaders to Follow in 2022 May 2022 | 39 | www.insightssuccess.com
  • 43. people with disabilities. Virtually any yoga pose can be made accessible whether it's done seated, lying down, or assisted. In my own personal experience, adaptive yoga is the only thing I have found that works to reduce my chronic pain because, unlike physiotherapy (which just uses movement) yoga incorporates evidence-based interventions such as mindfulness, meditation, and diaphragmatic breathing. Describe in detail the values and the work culture that drives your organization. We've taken a meritocratic approach to foster a positive culture. We encourage open and frequent sharing of opinions and ideas without fear of negative consequences. There is a sense of kindness and acceptance, and diversity is embraced and respected. Based on empathy, it is a culture that you can not only see but one you can feel. Supportive: We exist to support our customers and each other. Individual: We value each other's differences. Love: We love the people we serve. Integrity: We do the right thing even when no one is watching. Undeniably, technology is playing a significant role in almost every sector. How are you leveraging technological advancements to make your solutions resourceful? Technology continues to play a major role for us all at Adaptive Yoga LIVE. Having adaptive yoga classes online makes our service more accessible for Disabled people by removing the barriers to participation, including time commitment, transport, help from others, high cost of gym or studio membership, feelings of social judgement, and lack of accessible facilities and equipment. You are no longer dependent on geographical location, and you can join an adaptive yoga class on the other side of the world, as long as you have an internet connection. Teleworking technology has allowed me, and the other Disabled people I work with, to create our tailor-made workspace at home, taking into consideration our individual needs, which is not always possible in a physical office. We no longer have to navigate the physical commute on inaccessible transport to buildings without lifts, toilets, or step-free access to do business. Assistive technologies such as speech-to-text and screen- reader software also make communicating for work much smoother; for example, Zoom's automated closed captioning helps those with hearing disabilities. As a founder with a background in tech, I am very interested in emerging technologies such as virtual reality (VR), Internet of Things (IoT) solutions, and artificial intelligence (AI) to help create an even more flexible and inclusive work environment. What, according to you, could be the next big change in the industry? How is your company preparing to be a part of that change? One of the biggest shifts we're seeing is that fitness is going beyond achieving the perfect bikini body. The mindset of 'movement is medicine' is growing with a big focus on holistic fitness programs and mind-body practices. Following multiple lockdowns, financial pressures, and general stress from living through a pandemic, mental health is a key focus in health. The effects of long covid mean there will be millions of survivors left Disabled by the disease. Adaptive yoga has been proven to be a safe, feasible, and acceptable activity for people with a broad range of comorbidities. We are currently working with delivery partners such as the UK's National Health Service to provide yoga and yoga therapy for people with chronic illness and disabilities within a primary care setting. Where do you envision yourself to be in the long run and what are your future goals for the company? Health inequalities are getting worse. The pandemic has laid bare the extent of the global social care crisis. Our aim is to help boost the social, physical emotional wellbeing of those who are being denied the support they need. We aim to bring Adaptive Yoga LIVE to the most marginalised communities, continue to lobby for equal rights for Disabled people and provide disability education to help eradicate the stigma of disability in society. What would be your advice to budding women entrepreneurs who aspire to venture into the industry? There's a great saying in yoga it's not about touching your toes - it's about what you learn on the way down, and the same is true in business because, every time you fail, you learn, so don't be afraid, be fearless! May 2022 | 41 | www.insightssuccess.com
  • 44. Transforming Africa with Water, Food, and Hope! NermineKhouzamRubin May 2022 | 42 | www.insightssuccess.com
  • 45. Nermine states that after many months of extensive research and prayers, she was inspired to get to the root of the problem and permanently end thirst, hunger, and poverty. Water 4 Mercy now provides clean water, agricultural technologies, and modernized educational solutions to remote African villages with a team of implementing partners that include Israeli NGO's Innovation Africa, CultivAid, along with a coalition that share the same HEART comprised of Don Bosco Technical Institutes of Africa, The Israeli Foreign Ministry, Start-Up Nation Central, The Syngenta Foundation for Sustainable Agriculture, Embu County. Making an Impact Nermine is keen on utilizing technology to enable easy access to water, food, and quality education. She notes, Water 4 Mercy was voted as one of the 'Most Disruptive Companies To Watch' by Technical Era, a magazine for tech executives that focuses on success stories. An honor? Yes, but it came through hard work, learning by doing, and surrounding myself with knowledgeable people. My ability to connect with organizations worldwide has led to the overwhelming success of Water 4 Mercy. Working with the Israeli Foreign Ministry, Israeli NGO's, Don Bosco Technical Institute and others, we bring water to villages formerly stricken by drought. Water is the necessary first step which then enables us to provide 'miracle seeds' from Israel to create sustainable farming. Water 4 Mercy is enabling the poorest villages that have no means to water to have access to clean water and grow food so that they can thrive independently. It's not just a band-aid solution of throwing money at the situation, because the money will dry up along with the next drought. Nermine asserts, Remember the adage of giving a man a fish vs. teaching him to fish? Our approach is a permanent solution to end poverty, thirst, and hunger. Women have always been at the helm of social transition. From uprising an international agitation for climate change to engineering the software algorithm, women leadership has a significant share in social transformation. Meet Nermine Khouzam Rubin, who turned the wheel of human barbarism to rejuvenate the life of African people with water, food, and hope with her 501(c)3 non- profit venture Water 4 Mercy. As the Founder and CEO of Water 4 Mercy, Nermine envisions redefining African villages by facilitating access to water, sustainable farming practices, and quality agricultural education, all based on a solid and firm foundation. She envisions expanding Water 4 Mercy to all of Africa and bringing dignity, purpose, and economic empowerment to its people. Prior to Water 4 Mercy, Nermine has held various leadership positions in the healthcare and IT industry. She has an enriched corporate experience of Bayfront Medical Center, Gresham Smith Partners Architects, Hospital Cost Consultants, and The Thomson Corporation. Let us discover her social entrepreneurial journey! Walking the Road Less Travelled! Nermine refers to herself as a businesswoman with a significant soft side. She holds an MBA and MHS and has also held executive positions in healthcare over the years. She expresses, I'm grateful for these experiences as they enabled me to become Founder and CEO of Water 4 Mercy in 2018, the project that comes from my heart. At Water 4 Mercy, Nermine is focused on facilitating human dignity while turning roadblocks into opportunities. Talking about challenges, she mentions, Being from Egypt, I have seen deep poverty. I have seen how the cycles of poverty perpetuate and when people aren't empowered, they cannot break free of it. That is one of the reasons at the core of what Water 4 Mercy does. Water 4 Mercy helps restore dignity in the villages by providing economic success, entrepreneurship, and education opportunities in the fields of solar, water and agriculture. Nermine's experiences and background have also helped prepare her for the organizations' challenges in raising funds, finding partners, promoting awareness within a multitude of channels, and getting donations. Get as much education as possible, then follow your heart. 10 Most Inspiring Women Leaders to Follow in 2022 May 2022 | 43 | www.insightssuccess.com
  • 46. Advancing with Technology With the socio-economic empowerment of African remote villages, Nermine team of contractors utilize technological advancement to propel sustainable farming and facilitate educational training. Nermine states that the technology has contributed to Water 4 Mercy's success. It relies on its partners creating the most advanced techniques in finding water and sustainable solar energy and farming. Working with Hebrew University in Israel and developing 'miracle seeds' that produce more output with less water our team is originating custom systems to educate and spread Israeli knowledge. Changing with Time At Water 4 Mercy, Nermine is focused on analyzing changes in agricultural innovation and discovering new ways of aligning her organizations with future developments. Talking about the next big change in the industry, she notes, We are strategically poised for major growth this year and next. Our successes in Africa are snowballing and will continue as long as donations, grants, etc., can keep up with it. Recently, we have developed Student Service Chapters of our organization where high school students can 'adopt a village' and raise funds. Educators love this program as it spreads empathy for all humans in their classrooms. Moreover, by planting the seeds in our youth, they may be inspired to work within the fields of solar, water and agriculture for the purpose of making a difference in our world. That is what we see as the next big change - the next generations. Water 4 Mercy plans its projects to be self-sustainable for generations to come. One of its missions with its Agricultural Innovation and Technology Centers (AITeCs) is to teach the teachers to teach. It educates and empowers the villagers to then educate and empower the next generation. Nermine believes this model will help grow the village inside out and create ownership over the opportunities. Nermine is making efforts with many industries, from improving agriculture to training, education, and commerce. She says, It's a long road, but I would like to change the perception of philanthropy. It's not enough to give them the 'tools', it is imperative to teach them to be autonomously using them. A Walk into the future Speaking about the company's future goals, she says, In four short years, Water 4 Mercy, along with our collaborators, has successfully relieved drought, hunger, and poverty in villages in Tanzania, Kenya, and Ethiopia. Our mission is to continue our process and turn Africa' green.' She concludes, In the next four years, and years to come, I see all of our water and agriculture projects being self- sustaining, villages flourishing with drip irrigation, and technical schools training up the brightest and best talent all across the continent.” Nermine Khouzam Rubin Founder CEO Water 4 Mercy, INC. May 2022 | 44 | www.insightssuccess.com
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  • 48. LEADING with ORGANIZED APPROACH and WISE CHOICES May 2022 | 46 | www.insightssuccess.com
  • 49. We live in a world filled with tremendous distractions at every moment. There are distractions in the form of diversions from our most cherished goals. These diversions or distractions can be due to distracting people or distracting information. We should make sure that we are always choosing positive and uplifting associations around us. It is very important, especially for business leaders, to maintain a safe distance from envious and insecure people who do not support their goals. There is also a huge overload of information in the world. Having access to only the necessary information is an important part that helps in making clever business decisions. It is essential to filter out all the available information and make sure that we refer to the most authorized and essential information. The world is filled with a massive amount of data; therefore, it is absolutely important to know what to read and what not to read. The information does not have to be always new to be helpful but what matters is having timely access to the most important information. It matters that we are selective in choosing everything carefully in this world. There is absolutely no point in wasting time with people who deplete our precious energy and willpower. We should not waste our time fighting wrong battles. If we waste time in fighting the wrong battles, we will be left with very little energy for our most important battles or goals. We need to utilize our time and fighting spirit for our most important goals or battles. To accomplish anything substantial in this world, we need to pay the price of our sincere efforts and commitment. Nothing is more dangerous in this world than sincere ignorance and conscientious stupidity. Sincere ignorance of not knowing what is right and what is wrong is not at all helpful in making informed and clever decisions. Conscientious stupidity based on emotional or instinctive, or irrational approach towards decision making is fatal. The weight of regret is heavier than paying the price of sincere efforts. Right association and access to the right information help us to take brilliant decisions. We should not make any room for regrets by being haphazard or inconsistent approach. Minding our own resolutions to be successful in this world is more important than anything else. Science is organized knowledge, and wisdom is organized life. Organized life and having an organized approach in business is praiseworthy, and it helps you in making wise choices. Having well-organized systems that deliver consistent results is also essential for the sustainable growth of the business. Those leaders who create organized systems in their businesses are able to ensure sustainable success in their businesses. An organized approach is many times pleasing to the clients, and it becomes an important factor in the growth of the business. The most important attribute of organized business leaders is their ability to take the right decisions based on the authorized information and inputs from intelligent advisors in the business. The organized business leaders are never haphazard or irrational in their approach. They know that an instinctive or irrational approach is detrimental. They believe in taking logical, analytical, rational, and calculative decisions. Such decisions lead to the most constructive actions and constructive results. They take decisions based on the cognitive-intensive thought process. They prefer thinking deliberately and acting on the conclusion of most logical thought. That is the most precise, clever, and pragmatic approach to decision-making. An organized approach and wise choices help leaders to be able to run their business in the right direction and with the right approach. This way, they are able to take the business to great heights.. The organized business leaders are not complacent in their approach. They lead with calmness and alertness of mind. They try their level best to lead with discipline, consistency, and with the right mindset. They make sure that they are not giving in to negative distractions. They never get bewildered by the illusory or destructive opinions of others or wrong information. These leaders plan their actions well and execute with utmost perfection. They promote the right culture in their team members and build the team with adequate talents, skills, abilities, and resourcefulness. They have the courage to lead by taking calculative risks and execute grace even under pressure situations or tough times. The organized business leaders are decisive and lead with pragmatism and presence of mind. This approach helps them to drive the sustainable growth of their businesses. Well-chosen Way May 2022 | 47 | www.insightssuccess.com
  • 50. Suman Bala A Passionate Leader and an Award-Winning Test Architect Asoftware tester by choice, Suman Bala has proved the value of a testing career and has brought substantial value to the profession of software testers. When Suman started her career in 2006 after completing a degree in computer science, she was told by the Engineering Manager that she should be a developer just because she could write code. Software Testing wasn't seen as a skilled job, and I wanted to change that mindset, she notes. She decided to carve a career path in the field of testing to show the value of it and how it brings quality to the entire team. She has now been coaching teams on technical testing, automation best practices, and strategies for over a decade. She expresses: It makes me happy to see how people's perspectives have changed throughout my career and now teams' value that 'quality' is everyone's responsibility.” Currently, Suman is serving as the Lead Test Architect at easyJet, one of Europe's leading airlines, with its Data- Driven approach to Technology. Being the Change She Wishes to See Suman moved from India to the UK in 2014. Despite her vast experience in software testing, she didn't feel comfortable sharing her knowledge outside the teams because she has a strong Indian-speaking accent. Soon, she realized that she was not the only one facing these barriers, and she wanted to play her part to improve the diversity and influence other under-represented groups. She wanted to take this forward and feels strongly about the need to share her skills particularly with woman, who are underrepresented in the industry. Suman then took the step to immerse herself within the testing community. Today, she is a mentor to various testers within easyJet and worldwide testing communities. Suman has been nominated for multiple award categories; Women in Tech Excellence Awards, FDM Women Awards, Women in IT, UK Awards, Woman@Sky, mentor of the year, testing manager of the year, a role model of the year, tech for everyone – champion, making the difference, behind the scenes wonders, changing the game just to name a few. The barriers only existed in her head; it was easy to keep going. Taking about the lessons learned Suman marks, We all are superheroes with different powers. Don't let your imposter syndrome push you down; instead, use this as a driving force to move it forward. Be the change you want to see in the world. No matter how busy Suman is, she always finds time to help testers across the world and share her knowledge. Mentoring Diverse Group of People Alongside her day-to-day job, Suman is co-delivering a software testing Bootcamp in partnership with West Yorkshire Combined Authority. The project aims to make May 2022 | 48 | www.insightssuccess.com
  • 52. tech education more accessible, create career opportunities for people in under-represented groups, and close the digital skills gap for local businesses. Over 50% of those learners are female, and a large contingent comes from the BAME community, with an emphasis on using this project to promote greater diversity and equality within the local tech industry. She is honored to coach and mentor such a diverse group of people. Some of the learners from the Bootcamp have already started their careers in testing and Suman is proud to be part of their journey. She is excited to see where the learner's career progression in the coming future. Giving back to the community and making an impact on people's careers is what keeps Suman going. She hopes to inspire more women of color to join a career in tech. Putting Customer at the Heart Talking about the values at easyJet, Suman mentions that its purpose is to seamlessly connect Europe with the warmest welcome in the sky. The company puts the customer at the heart of everything it does to ensure this. Building Culture of Learning We asked Suman, if given a chance, what change she would like to bring to the industry, to which she said, Our customers are diverse, so our products and teams should be diverse too. I would like to bring more people with diverse backgrounds and experiment with new ideas and technologies. I would also like to build a culture of Embrace Learnings because I truly believe we never fail; we learn instead!” Opening the Door of Tech to Diverse Group of People Taking about the future Suman states that she would like to be the core part of building the Centre of quality excellence at easyJet. She absolutely loves coaching about testing and quality to anyone who wants to get into tech. Moreover, she would like to start the software testing academy at EasyJet so it can open the door to tech to a diverse group of people and ensure it is building the products for the future. Inspiring Women Entrepreneurs with Succinct Advice Suman advises aspiring women entrepreneurs in the tech sector to prioritise the right things, including themselves. She expresses that it is never too late to start a career in tech. She says, You can be anything you set your mind to.” Suman firmly believes in the power of mentors to make a positive difference. She advises them, Firstly, find yourself a mentor! Having a mentor is the best thing you will do to your career. Make a 5-year plan with multiple milestones.” Secondly, get involved in the wider tech community. I have friends I have made, both in real life and online, from all around the world through my time in software testing, and that has been so helpful in building my reputation in the testing community especially, during the difficulties of lockdown. You can learn so much from the community and lean on them to help you achieve your goals — and once you have, don't forget to give back, Suman concludes. operates over 300aircraft on nearly 1000 routes to more than 150airports across 35 countries. “ “ May 2022 | 50 | www.insightssuccess.com
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  • 54. Looking After You and Your Security Needs itigating risks to solve the security and Mpreparedness needs of individuals, corporations, institutions, governments, and authorities, Susanne Skov Diemer founded Praesidio Group to allow her clients to focus on what they do the best with peace of mind. As the CEO, Susanne Skov Diemer implements her expertise to democratize her three decades of experience at the highest level of the consulting, security, crisis and Susanne Skov Diemer Founder CEO Praesidio Group May 2022 | 52 | www.insightssuccess.com
  • 55. intelligence sector. She has gathered crucial knowledge, know-how, experience, expertise as well as personal anecdotes and recommendations, which she exhibits in the crisis planner Your Urban Crisis Survival Planner to contribute, guide, and serve people globally. Readers are guided step-by-step to greater awareness, knowledge and preparation with a sense of responsibility and togetherness. Astonished by the feats achieved by Susanne Skov Diemer, Insights Success reached out to her and talked about her journey and how Praesidio Group is sourcing the optimal team to meet the world´s and clients' needs. Below are the highlights of the interview: Brief our audience about your journey as a business leader until your current position at the Praesidio Group. What challenges you had to overcome to reach where you are today? With a long journey within consulting, security, risk management and intelligence around the globe, it has been an exciting, daring, and organic process. It is a life path, as working in my field is more of a duty and a call rather than a career choice. This special sense of duty is always with me, and there is nothing in this world that I would rather do. I seek impact, as I face challenges. I am on a mission to democratize my knowledge and expertise to help and guide more people to be better prepared and hereby minimize crises' domino effects. Tell us something more about the Praesidio Group and its mission and vision. It is all about preparedness. Mitigation. Trust. Vigilance. It is about having the courage to be the voice of the inconvenient truth. We are here to serve and protect. My purpose is to guide and raise the bar for security and crisis preparedness. I work under the radar in order for others to live on the radar. Enlighten us on how you have made an impact in the industry through your expertise in the market? More awareness - more impact. I serve with the highest degree of respect, integrity and discretion. It is never about me. It is about the people, the purpose, and the mission. The nature of the industry is to work closely and diligently with a diverse variety of players and factors that are borderless and constantly changing. Currently, there is much talk about the world being more polarized. When we work on a crisis matter, we work closely in unity and cross border, sector, belief, and status. We work for a higher purpose together. And it is this togetherness that makes it special - the act of joining and coming together. Describe in detail the values and the work culture that drives your organization. Respect. A genuine respect as a foundation without judgment. An openness and close collaboration with people from all fields, nationalities, and segments. Discretion, confidentiality, and trust are the pillars and nature of our field and a constant companion in the form of a strong sense of duty. Always on call. Always on a mission. Always prepared. We work with a sense of privilege, duty, and responsibility. We serve. That is our foundation. Undeniably, technology is playing a significant role in almost every sector. How are you leveraging technological advancements to make your solutions resourceful? With technology comes new advantages – and new risks that need to be addressed. There are humans behind the technology and the interaction with the technology. So technology has a very human aspect. We analyze at the entire supply chain – not just the technology. With every technological advancement, criminals make advancements too. The core remains the same; to predict, to protect, to prepare with new and old tools - technological and nontechnological. Delivering optimal security, intelligence cyber solutions to corporations, NGO's, governments and public private sectors around the world. 10 Most Inspiring Women Leaders to Follow in 2022
  • 56. New threats evolve with technology, and we see technology bringing our critical infrastructure in critical danger. For example, a cashless society can be attacked in new ways. Criminals have new entrances, new markets and new opportunities. Awareness surrounding this and preparedness and resources are necessary. If given a chance, what change would you like to bring in the industry? More courage to be the voice of the inconvenient truth and more openness towards security and intelligence experts' voices and knowledge. We are here to serve the people, governments, and companies. We are an insurance - an essential tool to avoid and mitigate small and large crises, globally as well as locally. What, according to you, could be the next big change in the industry? How is your company preparing to be a part of that change? 'Never let a good crisis go to waste,' Winston Churchill famously said, a phrase that has gained new relevance with the global pandemic. People have a new awareness of crises and their domino effects. We know from experience that the best time to prepare for a crisis is when you have just been through one. So now is the time to prepare. We need to take responsibility at all levels and in all aspects now. Individually and collectively. Locally and globally. My industry can lead the way and guide people to better preparedness, to mitigate and raise above the current crisis, and thrive together for a better-prepared world and people. Where do you envision yourself to be in the long run and what are your future goals for the company? Being a security specialist is a duty for life. I will always serve. Today and tomorrow. My company is the essence of me, and we will continue to prepare and protect people, assets and information to the very best of our knowledge with the biggest impact for the long and short term. It is always about prevention and preparedness on a practical and mental level. We will continue to broaden our expertise as new risks arise and work globally with many partners, projects, and purposes while raising awareness. What would be your advice to budding women entrepreneurs who aspire to venture into the industry? Never sell yourself short. Respect yourself as well as others. Be yourself at all times with everybody and in all situations and locations. One step at a time, one assignment and client at a time - with the highest expertise, purpose, and integrity.