Better Organizational Alignment 
and Strategic Decision Making 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 1
Agenda 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 2 
• What is Strategy Engine? 
• Elements of a Strategy Guide 
• Session Structure 
• What Can You Expect from Results? 
• Next Steps
50% of Business Decisions Fail 
• Decision Making is difficult 
• The numbers aren’t always clear 
• Biases cloud decision making skills 
• The external landscape is constantly changing 
• Time pressures place a premium on speed over 
options and deliberation 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 3
What is Strategy Engine? 
• Strategy Engine is an online collaboration 
platform that improves the outcomes of 
complex decisions by guiding organizations 
through proven problem-solving processes. 
• Unlike ad-hoc decision making, Strategy 
Engine frames choices and builds the 
foundation for collective action through 
distributed team engagement. 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 4
Wicked vs. Technical Problems 
Tend to be well-defined, quantifiable, divisible, and strongly 
informed by economic analysis. Examples: 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 5 
 Prioritizing a project portfolio 
 Developing a product roadmap 
Tend to be ill-defined, with no “optimal” solution and 
replete with unintended consequences across many actors. 
Economic analysis still matters, but is far more complex. 
 Build, Partner or Acquire needed technology 
 Persevere, Pivot or Punt
Tackling Wicked Problems 
Strategy Engine is an online 
collaboration platform that 
improves the outcomes of 
complex decisions by guiding 
organizations through proven 
problem-solving processes. 
Unlike ad-hoc decision making, 
Strategy Engine frames choices 
and builds the foundation for 
collective action through 
distributed team engagement. 
www.conteneo.co 
Examples 
• Corporate Strategy 
• Change Management 
• Sustainability 
• Mergers & Acquisitions 
• Labor Negotiations 
• Community and Urban 
Planning 
© Copyright 2014 Conteneo, Inc. 6
Wicked Problems, Righteous Solutions 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 7 
Wicked Problem 
Problem definition unclear 
Problem solution involves 
competing cultural 
elements 
No optimal solution; every 
option has tradeoffs 
Problem solution requires 
action by range of 
stakeholders 
Righteous Solution 
Stakeholders must frame 
the problem 
Options must be derived 
from stakeholder concerns 
Stakeholders must weigh 
tradeoffs 
Stakeholders must have a 
role in the solution
The Strategy Engine Process 
Strategic Framing Foundation Building Collective Action 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 8 
Goals 
Conteneo leads a 
thorough examination 
into the decision you are 
facing to ensure that it is 
properly framed. 
Conteneo facilitates a 
strategy sessions in which 
participants evaluate the 
options using the Strategy 
Engine Framework. As choices are 
implemented, 
stakeholders throughout 
the organization are 
aligned on the choices to 
tackling the problem. 
Results 
The result is a strategy 
guide, a clear 
identification of strategic 
options and their 
attendant actions and 
drawbacks. 
The result is a 
visualization of the 
strategic choices that 
participants believe will 
provide the foundation 
for action.
Agenda 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 9 
• What is Strategy Engine? 
• Elements of a Strategy Guide 
• Session Structure 
• What Can You Expect from Results? 
• Next Steps
Creating Strategies 
A key reason decisions fail is that we fail to explore multiple options. 
The Strategy Engine process identifies at least 3 distinct options. 
Strategy 1: Persevere Strategy 2: Punt Strategy 3: Pivot 
www.conteneo.co 
Continue to operate under the 
same top level product 
objectives. We should, however, 
make changes that would 
relieve organizational pain 
points quickly. 
The time and money required 
to make fundamental changes 
to our offerings will deplete our 
cash supply. While painful, we 
should stop operations. 
A substantial amount of work is 
required adjust our product to 
meet our target customers’ 
needs. We should pivot to fulfill 
the needs of a different 
segment.
Actions & Drawbacks 
For each strategy, actions and drawbacks describe individual tactics 
for implementation. While actions may be straightforward, the 
drawbacks test stakeholders’ limits for risk. 
Strategy: Perform a Customer Segment Pivot 
Retrain the sales force to target restaurant 
owners instead of store owners 
X Retraining the sales force could take months 
X If we begin this strategy without proper 
training, we could mishandle first 
connections that we cannot redo 
www.conteneo.co 
Action: 
Drawbacks:
What would this process change? 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 12 
Current State Strategy Engine
Agenda 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 13 
• What is Strategy Engine? 
• Elements of a Strategy Guide 
• Session Structure 
• What Can You Expect from Results? 
• Next Steps
Strategy Sessions 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 14 
VP of Sales 
Chicago 
VP of Product 
LA 
VP of Marketing 
New York 
VP of Accounting 
Durham 
VP of Innovation 
San Francisco 
VP of HR 
Atlanta 
VP of Learning 
London 
VP of Legal 
Washington DC 
Strategy Sessions enable 5-10 participants to 
thoroughly evaluate each Option, its Actions and 
their drawbacks. 
The result is a visualization of where the group 
believes there is a foundation for action.
Real Collaboration at Scale 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 15 
… 
We aggregate results of multiple 
sessions to see organizational alignment. 
Items near the center denote consistently 
supported actions, while those near the edges 
were consistently opposed
Agenda 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 16 
• What is Strategy Engine? 
• Elements of a Strategy Guide 
• Session Structure 
• What to Expect from Results 
• Next Steps
Foundation for Action 
• The final result of the engagement is a report 
that clearly defines where the group has a 
shared foundation for action. 
• Visualizations will display the alignment of the 
group 
• Chat logs inform need for change 
management, greater communication, and 
conditions of acceptance. 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 17
Agenda 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 18 
• What is Strategy Engine? 
• Elements of a Strategy Guide 
• Session Structure 
• What to Expect from Results 
• Next Steps
Next Steps 
Contact Conteneo, Inc. to discuss how Strategy 
Engine can help you solve your most challenging 
organizational problems. 
www.conteneo.co 
© Copyright 2014 Conteneo, Inc. 19 
Conteneo, Inc. 
480 San Antonio Road, Suite 202 
Mountain View, CA 94040 
Please visit us at www.conteneo.co and www.strategy-engine.com!

Using Strategy Engine for Better Decision Making

  • 1.
    Better Organizational Alignment and Strategic Decision Making www.conteneo.co © Copyright 2014 Conteneo, Inc. 1
  • 2.
    Agenda www.conteneo.co ©Copyright 2014 Conteneo, Inc. 2 • What is Strategy Engine? • Elements of a Strategy Guide • Session Structure • What Can You Expect from Results? • Next Steps
  • 3.
    50% of BusinessDecisions Fail • Decision Making is difficult • The numbers aren’t always clear • Biases cloud decision making skills • The external landscape is constantly changing • Time pressures place a premium on speed over options and deliberation www.conteneo.co © Copyright 2014 Conteneo, Inc. 3
  • 4.
    What is StrategyEngine? • Strategy Engine is an online collaboration platform that improves the outcomes of complex decisions by guiding organizations through proven problem-solving processes. • Unlike ad-hoc decision making, Strategy Engine frames choices and builds the foundation for collective action through distributed team engagement. www.conteneo.co © Copyright 2014 Conteneo, Inc. 4
  • 5.
    Wicked vs. TechnicalProblems Tend to be well-defined, quantifiable, divisible, and strongly informed by economic analysis. Examples: www.conteneo.co © Copyright 2014 Conteneo, Inc. 5  Prioritizing a project portfolio  Developing a product roadmap Tend to be ill-defined, with no “optimal” solution and replete with unintended consequences across many actors. Economic analysis still matters, but is far more complex.  Build, Partner or Acquire needed technology  Persevere, Pivot or Punt
  • 6.
    Tackling Wicked Problems Strategy Engine is an online collaboration platform that improves the outcomes of complex decisions by guiding organizations through proven problem-solving processes. Unlike ad-hoc decision making, Strategy Engine frames choices and builds the foundation for collective action through distributed team engagement. www.conteneo.co Examples • Corporate Strategy • Change Management • Sustainability • Mergers & Acquisitions • Labor Negotiations • Community and Urban Planning © Copyright 2014 Conteneo, Inc. 6
  • 7.
    Wicked Problems, RighteousSolutions www.conteneo.co © Copyright 2014 Conteneo, Inc. 7 Wicked Problem Problem definition unclear Problem solution involves competing cultural elements No optimal solution; every option has tradeoffs Problem solution requires action by range of stakeholders Righteous Solution Stakeholders must frame the problem Options must be derived from stakeholder concerns Stakeholders must weigh tradeoffs Stakeholders must have a role in the solution
  • 8.
    The Strategy EngineProcess Strategic Framing Foundation Building Collective Action www.conteneo.co © Copyright 2014 Conteneo, Inc. 8 Goals Conteneo leads a thorough examination into the decision you are facing to ensure that it is properly framed. Conteneo facilitates a strategy sessions in which participants evaluate the options using the Strategy Engine Framework. As choices are implemented, stakeholders throughout the organization are aligned on the choices to tackling the problem. Results The result is a strategy guide, a clear identification of strategic options and their attendant actions and drawbacks. The result is a visualization of the strategic choices that participants believe will provide the foundation for action.
  • 9.
    Agenda www.conteneo.co ©Copyright 2014 Conteneo, Inc. 9 • What is Strategy Engine? • Elements of a Strategy Guide • Session Structure • What Can You Expect from Results? • Next Steps
  • 10.
    Creating Strategies Akey reason decisions fail is that we fail to explore multiple options. The Strategy Engine process identifies at least 3 distinct options. Strategy 1: Persevere Strategy 2: Punt Strategy 3: Pivot www.conteneo.co Continue to operate under the same top level product objectives. We should, however, make changes that would relieve organizational pain points quickly. The time and money required to make fundamental changes to our offerings will deplete our cash supply. While painful, we should stop operations. A substantial amount of work is required adjust our product to meet our target customers’ needs. We should pivot to fulfill the needs of a different segment.
  • 11.
    Actions & Drawbacks For each strategy, actions and drawbacks describe individual tactics for implementation. While actions may be straightforward, the drawbacks test stakeholders’ limits for risk. Strategy: Perform a Customer Segment Pivot Retrain the sales force to target restaurant owners instead of store owners X Retraining the sales force could take months X If we begin this strategy without proper training, we could mishandle first connections that we cannot redo www.conteneo.co Action: Drawbacks:
  • 12.
    What would thisprocess change? www.conteneo.co © Copyright 2014 Conteneo, Inc. 12 Current State Strategy Engine
  • 13.
    Agenda www.conteneo.co ©Copyright 2014 Conteneo, Inc. 13 • What is Strategy Engine? • Elements of a Strategy Guide • Session Structure • What Can You Expect from Results? • Next Steps
  • 14.
    Strategy Sessions www.conteneo.co © Copyright 2014 Conteneo, Inc. 14 VP of Sales Chicago VP of Product LA VP of Marketing New York VP of Accounting Durham VP of Innovation San Francisco VP of HR Atlanta VP of Learning London VP of Legal Washington DC Strategy Sessions enable 5-10 participants to thoroughly evaluate each Option, its Actions and their drawbacks. The result is a visualization of where the group believes there is a foundation for action.
  • 15.
    Real Collaboration atScale www.conteneo.co © Copyright 2014 Conteneo, Inc. 15 … We aggregate results of multiple sessions to see organizational alignment. Items near the center denote consistently supported actions, while those near the edges were consistently opposed
  • 16.
    Agenda www.conteneo.co ©Copyright 2014 Conteneo, Inc. 16 • What is Strategy Engine? • Elements of a Strategy Guide • Session Structure • What to Expect from Results • Next Steps
  • 17.
    Foundation for Action • The final result of the engagement is a report that clearly defines where the group has a shared foundation for action. • Visualizations will display the alignment of the group • Chat logs inform need for change management, greater communication, and conditions of acceptance. www.conteneo.co © Copyright 2014 Conteneo, Inc. 17
  • 18.
    Agenda www.conteneo.co ©Copyright 2014 Conteneo, Inc. 18 • What is Strategy Engine? • Elements of a Strategy Guide • Session Structure • What to Expect from Results • Next Steps
  • 19.
    Next Steps ContactConteneo, Inc. to discuss how Strategy Engine can help you solve your most challenging organizational problems. www.conteneo.co © Copyright 2014 Conteneo, Inc. 19 Conteneo, Inc. 480 San Antonio Road, Suite 202 Mountain View, CA 94040 Please visit us at www.conteneo.co and www.strategy-engine.com!