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What do university students           want to know? Re‐evaluating information sessions based on an analysis of            ...
What do students want to know?
Background on McGill
Sample Population• 13 sections from 5 classes in the Faculty of   Education and Continuing Education• 12 undergraduate and...
Methodology• Questions collected and entered into Excel• Each question assigned a number• Questions randomly sorted• Quest...
Results
Overall question breakdown
September vs. October%
Fall vs. Winter%
Observations
Questions?      Credit: Klaus Fiedler, McGill Library
ContactJessica LangeLiaison Librarian, Howard Ross Library of Management,    McGill University, Montreal, Canada jessica.l...
Slide 15: by Klaus Fiedler, McGill University  Slide 1 &2: Questions Proposal by Eleaf,  (http://www.flickr.com/photos/ele...
Lange & Hanz - What do university students want to know?: Re-evaluating information sessions based on an analysis of commo...
Lange & Hanz - What do university students want to know?: Re-evaluating information sessions based on an analysis of commo...
Lange & Hanz - What do university students want to know?: Re-evaluating information sessions based on an analysis of commo...
Lange & Hanz - What do university students want to know?: Re-evaluating information sessions based on an analysis of commo...
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Lange & Hanz - What do university students want to know?: Re-evaluating information sessions based on an analysis of commonly-asked library questions

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Lange & Hanz - What do university students want to know?: Re-evaluating information sessions based on an analysis of commonly-asked library questions

  1. 1. What do university students  want to know? Re‐evaluating information sessions based on an analysis of  commonly‐asked library questionsJessica Lange, McGill University, Montreal, Canadajessica.lange@mcgill.caKatherine Hanz, McGill University, Montreal, Canadakatherine.hanz@mcgill.ca
  2. 2. What do students want to know?
  3. 3. Background on McGill
  4. 4. Sample Population• 13 sections from 5 classes in the Faculty of  Education and Continuing Education• 12 undergraduate and 1 graduate class• Over 200 questions collected
  5. 5. Methodology• Questions collected and entered into Excel• Each question assigned a number• Questions randomly sorted• Questions coded according to classification  scheme• Questions analyzed by semester and month
  6. 6. Results
  7. 7. Overall question breakdown
  8. 8. September vs. October%
  9. 9. Fall vs. Winter%
  10. 10. Observations
  11. 11. Questions? Credit: Klaus Fiedler, McGill Library
  12. 12. ContactJessica LangeLiaison Librarian, Howard Ross Library of Management,  McGill University, Montreal, Canada jessica.lange@mcgill.caKatherine HanzLiaison Librarian, Education Library & Curriculum  Resources Centre, McGill University, Montreal,  Canada katherine.hanz@mcgill.ca
  13. 13. Slide 15: by Klaus Fiedler, McGill University  Slide 1 &2: Questions Proposal by Eleaf,  (http://www.flickr.com/photos/eleaf/2536358399/)Slide 4: A Lovely Field at McGill University by RecoilRick (http://www.flickr.com/photos/magneticmediafed/3756094077/) Slide 5 & 14: UF Chalkboard Green Chemistry Laboratory by  cdsessums (http://www.flickr.com/photos/csessums/4423278525/)Slide 8: Score! by bigbirdz (http://www.flickr.com/photos/bigbirdz/4352536575/) Slide 12: observation desk by  lvvaldzenl  (http://www.flickr.com/photos/46157135@N06/5482578577/sizes /m/in/photostream/)

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