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Crafting Freshman Engagement:
A Study of Library Orientations in the
Fledgling First Year Experience
Program at UC San Diego
Background: UCSD & the First Year Experience
• Taught by college provosts
• Elective course (for pilot)
• 120 freshmen from each college
• 2 unit credit/No credit course
Background: FYE Syllabus
W1: Opportunities, Challenges, and Expectations of University Life
W2: Making the Most of the Classroom
W3: Academic Integrity and Information Literacy
W4: Personal Well-being and Academic Success
W5: Enhancing Your Communication Skills in the Classroom
W6: Diversity, Equity, and Inclusion: Understanding Yourself and Others
W7: Campus and Community Involvement
W8: Choosing and Committing to a Major
W9: Research Opportunities, Experiential Learning, and Faculty Engagement
W10: Lessons Learned and Planning Forward
Learning Goal
Introduce students to Library spaces and services
Components:
• Lecture
• Scavenger Hunt
• Public Service Announcements
Lecture
• Library buildings
• Library card numbers
• 24/5 Study Commons
• Off-campus access
• Study/presentation rooms
• Library events
• Student jobs
• Ask a Librarian
Scavenger Hunt
• 87% completion rate
• 26.75 min to complete, on average
• No way to fail
Scavenger Hunt: Technology Considerations
• Mobile gaming platform
• Flexible content options
• Scoring
• Branching logic
• Back-end analytics
• Scalable
• Branching needs
• Photos
• Locating service or resource
• Validation codes instead of words
• Input options
• Not randomized
Scavenger Hunt: Design Considerations
Public Service Announcements
• Video
• Poster/ Photo Collage
• Poem
The calm study rooms,
A place where I can’t be nagged—
Just me, myself, I
Procrastination
Geisel open 24/5
Challenge accepted
Librarians at the library
Merry, fairy
Superpower and Respect
Magic moving shelves
No need to be Hercules
Just turn and TA DA!
Studying downstairs
Surrounded by the jungle
Best place at Geisel
FYE Evaluation
80%
17%
3%
Pre-evaluation:
In my FYE course, I hope to learn
how to use the library
Agree or Strongly Agree
Slightly Agree or Slightly
Disagree
Diagree or Stongly
Disagree
• Evaluations conducted by
FYE coordinator
• Pre- and Post-evaluation
given to students
• Library did not have input in
creating evaluation
Pre- and Post- FYE Evaluation
0%
10%
20%
30%
40%
50%
60%
70%
1 = low 2 3 = high
Library Knowledge/Skill Level
Pre-survey Post-survey
Students asked to rate
current knowledge/skill
level (low to high)
Pre- to Post-Comfort Level Using Library
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
1 = not comfortable 2 3 = comfortable 4 5 = very comfortable
Comfort Level
Pre-comfort Post-comfort
Best Practices
• Create a team with a variety of skills
• Foster internal and external communication
• Select a flexible & scalable technology solution
• Manage internal and external expectations
• Consider accessibility
• Make a realistic timeline
Future Plans
Continue:
• Testing technology
• Data analysis
• Fine-tuning question attempts
• Scalability
Wish List:
• Input in FYE evaluation
• Reflective assignment
• Accessibility
Crystal Goldman, Instruction Coordinator clgoldman@ucsd.edu
Dominique Turnbow, Instructional Design Coordinator dturnbow@ucsd.edu
Amanda Roth, Instructional Technologies Librarian aheath@ucsd.edu
Lia Friedman, Learning Services Program Director lgfriedman@ucsd.edu
Slides at http://www.slideshare.net/liafriedman/loex-presentation-fye

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Crafting Freshman Engagement: A Study of Library Orientations in the Fledgling First Year Experience Program at UC San Diego

  • 1. Crafting Freshman Engagement: A Study of Library Orientations in the Fledgling First Year Experience Program at UC San Diego
  • 2. Background: UCSD & the First Year Experience • Taught by college provosts • Elective course (for pilot) • 120 freshmen from each college • 2 unit credit/No credit course
  • 3. Background: FYE Syllabus W1: Opportunities, Challenges, and Expectations of University Life W2: Making the Most of the Classroom W3: Academic Integrity and Information Literacy W4: Personal Well-being and Academic Success W5: Enhancing Your Communication Skills in the Classroom W6: Diversity, Equity, and Inclusion: Understanding Yourself and Others W7: Campus and Community Involvement W8: Choosing and Committing to a Major W9: Research Opportunities, Experiential Learning, and Faculty Engagement W10: Lessons Learned and Planning Forward
  • 4. Learning Goal Introduce students to Library spaces and services Components: • Lecture • Scavenger Hunt • Public Service Announcements
  • 5. Lecture • Library buildings • Library card numbers • 24/5 Study Commons • Off-campus access • Study/presentation rooms • Library events • Student jobs • Ask a Librarian
  • 6. Scavenger Hunt • 87% completion rate • 26.75 min to complete, on average • No way to fail
  • 7. Scavenger Hunt: Technology Considerations • Mobile gaming platform • Flexible content options • Scoring • Branching logic • Back-end analytics • Scalable
  • 8. • Branching needs • Photos • Locating service or resource • Validation codes instead of words • Input options • Not randomized Scavenger Hunt: Design Considerations
  • 9. Public Service Announcements • Video • Poster/ Photo Collage • Poem
  • 10.
  • 11.
  • 12. The calm study rooms, A place where I can’t be nagged— Just me, myself, I Procrastination Geisel open 24/5 Challenge accepted Librarians at the library Merry, fairy Superpower and Respect Magic moving shelves No need to be Hercules Just turn and TA DA! Studying downstairs Surrounded by the jungle Best place at Geisel
  • 13. FYE Evaluation 80% 17% 3% Pre-evaluation: In my FYE course, I hope to learn how to use the library Agree or Strongly Agree Slightly Agree or Slightly Disagree Diagree or Stongly Disagree • Evaluations conducted by FYE coordinator • Pre- and Post-evaluation given to students • Library did not have input in creating evaluation
  • 14. Pre- and Post- FYE Evaluation 0% 10% 20% 30% 40% 50% 60% 70% 1 = low 2 3 = high Library Knowledge/Skill Level Pre-survey Post-survey Students asked to rate current knowledge/skill level (low to high)
  • 15. Pre- to Post-Comfort Level Using Library 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 1 = not comfortable 2 3 = comfortable 4 5 = very comfortable Comfort Level Pre-comfort Post-comfort
  • 16. Best Practices • Create a team with a variety of skills • Foster internal and external communication • Select a flexible & scalable technology solution • Manage internal and external expectations • Consider accessibility • Make a realistic timeline
  • 17. Future Plans Continue: • Testing technology • Data analysis • Fine-tuning question attempts • Scalability Wish List: • Input in FYE evaluation • Reflective assignment • Accessibility
  • 18. Crystal Goldman, Instruction Coordinator clgoldman@ucsd.edu Dominique Turnbow, Instructional Design Coordinator dturnbow@ucsd.edu Amanda Roth, Instructional Technologies Librarian aheath@ucsd.edu Lia Friedman, Learning Services Program Director lgfriedman@ucsd.edu Slides at http://www.slideshare.net/liafriedman/loex-presentation-fye

Editor's Notes

  1. Dominique
  2. Dominique In Fall 2013, the Council of Provosts whose membership is comprised of the Provosts from each of the six colleges at the University of California, San Diego (UCSD), was charged with creating a First Year Experience (FYE) Program pilot in order to support students’ transition to UCSD. For the pilot, the FYE would be offered as a for-credit elective course open to 120 students in each of the six colleges for a total of 720 students.
  3. The Library was asked to contribute to the information literacy portion of the course, which was slotted for the third week of the first 10 week quarter of the academic year. We shared this time with another campus service, leaving only 25 minutes for library instruction. After several conversations with the Provosts and other campus leaders, we successfully made the argument that the “information literacy” part of the FYE would be modified to focus on library services and resources. Because we were placed early in the syllabus, we focused on general orientation, library anxiety rather than IL. No tie to an assignment.
  4. Crystal 15 to 20 minutes Mirrored introductory lectures Aware of overlapping content
  5. Amanda Reasons for less that 100% completion: student withdrawals from course could stop and start new game every new game started created a unique ID name for credit given at end Time: goal 20 min no more than 30 No way to fail 3 attempts, then given the correct answer provided hints Designed as individual task but students completed in groups
  6. Amanda Mobile gaming SCVGR used previously but no longer supported GPS not doable in condensed space Looked at gaming platforms, led to EdventureBuilder Flexible content Images, videos, text, Unlimited editing, real time results Scoring options Branching logic Choose your own adventure Used to direct students down specific paths (IRB) Built in back-end analytics Question specific analytics to determine where potential difficulties might occur Tell you where a particular game stopped Scalable Pilot 150 from 6 colleges to start build up to 20K all incoming freshmen $250/mo pricing for one game for 1k users Different pricing model if we scale due to server load
  7. Branching needs IRB study – institutional review board Photo capture capability – not everyone had phones Locating service or resource without impacting service Signs put up in front of service desks / in study spaces Validation codes instead of words Included some introduction to knowledge practice course reserves catalog, using Question types – available in proceedings document as appendix Input options Paper/no paper (no just access to phone, also not charged, screen is cracked, etc.) Still required to input answers online if they used paper as part of workflow Majority used smart phone 20% used paper Not randomized as a result of offering paper copy
  8. Lia Requirements: 1. Create a video about your favorite library feature or service (no more than 3 minutes in length). 2. Create a poster or photo collage about your favorite library feature or service. You may create this in either electronic or paper format, but paper will need to be scanned or photographed 3. Write a poem (haiku, limerick, sonnet, etc.) about your favorite library feature or service. Post your PSA to your social media account (Vine, YouTube, Tumblr, Instagram, Twitter, Facebook, etc.) and email a link to your post to LibraryFYE@gmail.com a. If you choose this option, please tag your post with #UCSDFYE14
  9. Haikus
  10. Crystal Questions and scale was not created by the library. 80.00% either agree or strongly agree 16.59% slightly agree or slightly disagree 3.41% either disagree or strongly disagree
  11. Crystal Pre-Survey 12.50% answered high or very high 62.72% slightly agree or slightly disagree 24.77% answered low or very low Post-Survey 61.12% answered high or very high 36.26% slightly agree or slightly disagree 2.63% answered low or very low
  12. Crystal 27% increase in comfort overall. 48% had an increase of 1, 14% had and increase of 2, about 1% each had an increase of 3 or 4. 34% had no increase. 2% had a decrease of 1, and .5% had a decrease of 2.
  13. Dominique Team with a variety of skills Instructional technology Instructional designer Institutional memory Project manager Communication Internal departments (e.g. reference desk, info desk, spaces, special collections, etc.) External departments: a single point of contact with FYE was useful; prior to that position it was more difficult to know who to talk to about what. Technology Solution Be sure the technology you use is adaptable to a variety of “what ifs.” Needed to make a decision about technology prior to getting IRB approval. Upon approval, our design had to change to meet requirements for anonymity and age; one College didn’t want to participate. Manage Expectations Both internally and externally. External: wanted us to do more IL, but without an assignment to tie this activity to, we didn’t feel that it would be the best way to reach students. Also, the library portion was offered only three weeks after freshmen started at UCSD (new to campus and college). Based on research about library anxiety and sound IL pedagogical practices, we felt it more appropriate to do an orientation to library spaces and services. Internal: people seemed excited to have freshman doing this activity and we had multiple requests for “stops” to be added in the future. While we will consider these, we will need to balance it with the amount of time students have to complete it. Consider accessibility Due to our short 6-week timeframe, we didn’t focus on accessibility in terms of universal design specifically, although we plan to make it a priority in the future. However, we did offer a paper form that students could fill out and then enter their answers using a library computer. It turns out that most of the students that took advantage of this option didn’t do it because they didn’t have smartphone (as we anticipated), but because they found it easier to work in groups that way, their phone didn’t have enough charge, or the WiFi was too slow. Timeline Due to many things out of our control our timeline was very short – only six weeks. In many ways, we were really lucky. Of note are the fact that we had a great team in place, we were able to push our contract with the software vendor through more quickly because it was used as a “training tool,” and testing went fairly smoothly. Our advice would be to make sure that you allow much more time than this, especially for getting vendor contracts signed and testing.
  14. Lia Scalability --- as the FYE program increases in size