2. Background: UCSD & the First Year Experience
• Taught by college provosts
• Elective course (for pilot)
• 120 freshmen from each college
• 2 unit credit/No credit course
3. Background: FYE Syllabus
W1: Opportunities, Challenges, and Expectations of University Life
W2: Making the Most of the Classroom
W3: Academic Integrity and Information Literacy
W4: Personal Well-being and Academic Success
W5: Enhancing Your Communication Skills in the Classroom
W6: Diversity, Equity, and Inclusion: Understanding Yourself and Others
W7: Campus and Community Involvement
W8: Choosing and Committing to a Major
W9: Research Opportunities, Experiential Learning, and Faculty Engagement
W10: Lessons Learned and Planning Forward
4. Learning Goal
Introduce students to Library spaces and services
Components:
• Lecture
• Scavenger Hunt
• Public Service Announcements
5. Lecture
• Library buildings
• Library card numbers
• 24/5 Study Commons
• Off-campus access
• Study/presentation rooms
• Library events
• Student jobs
• Ask a Librarian
6. Scavenger Hunt
• 87% completion rate
• 26.75 min to complete, on average
• No way to fail
12. The calm study rooms,
A place where I can’t be nagged—
Just me, myself, I
Procrastination
Geisel open 24/5
Challenge accepted
Librarians at the library
Merry, fairy
Superpower and Respect
Magic moving shelves
No need to be Hercules
Just turn and TA DA!
Studying downstairs
Surrounded by the jungle
Best place at Geisel
13. FYE Evaluation
80%
17%
3%
Pre-evaluation:
In my FYE course, I hope to learn
how to use the library
Agree or Strongly Agree
Slightly Agree or Slightly
Disagree
Diagree or Stongly
Disagree
• Evaluations conducted by
FYE coordinator
• Pre- and Post-evaluation
given to students
• Library did not have input in
creating evaluation
14. Pre- and Post- FYE Evaluation
0%
10%
20%
30%
40%
50%
60%
70%
1 = low 2 3 = high
Library Knowledge/Skill Level
Pre-survey Post-survey
Students asked to rate
current knowledge/skill
level (low to high)
15. Pre- to Post-Comfort Level Using Library
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
1 = not comfortable 2 3 = comfortable 4 5 = very comfortable
Comfort Level
Pre-comfort Post-comfort
16. Best Practices
• Create a team with a variety of skills
• Foster internal and external communication
• Select a flexible & scalable technology solution
• Manage internal and external expectations
• Consider accessibility
• Make a realistic timeline
18. Crystal Goldman, Instruction Coordinator clgoldman@ucsd.edu
Dominique Turnbow, Instructional Design Coordinator dturnbow@ucsd.edu
Amanda Roth, Instructional Technologies Librarian aheath@ucsd.edu
Lia Friedman, Learning Services Program Director lgfriedman@ucsd.edu
Slides at http://www.slideshare.net/liafriedman/loex-presentation-fye
Editor's Notes
Dominique
Dominique
In Fall 2013, the Council of Provosts whose membership is comprised of the Provosts from each of the six colleges at the University of California, San Diego (UCSD), was charged with creating a First Year Experience (FYE) Program pilot in order to support students’ transition to UCSD. For the pilot, the FYE would be offered as a for-credit elective course open to 120 students in each of the six colleges for a total of 720 students.
The Library was asked to contribute to the information literacy portion of the course, which was slotted for the third week of the first 10 week quarter of the academic year. We shared this time with another campus service, leaving only 25 minutes for library instruction. After several conversations with the Provosts and other campus leaders, we successfully made the argument that the “information literacy” part of the FYE would be modified to focus on library services and resources.
Because we were placed early in the syllabus, we focused on general orientation, library anxiety rather than IL. No tie to an assignment.
Crystal
15 to 20 minutes
Mirrored introductory lectures
Aware of overlapping content
Amanda
Reasons for less that 100% completion:
student withdrawals from course
could stop and start new game
every new game started created a unique ID
name for credit given at end
Time: goal 20 min no more than 30
No way to fail
3 attempts, then given the correct answer
provided hints
Designed as individual task but students completed in groups
Amanda
Mobile gaming
SCVGR used previously but no longer supported
GPS not doable in condensed space
Looked at gaming platforms, led to EdventureBuilder
Flexible content
Images, videos, text,
Unlimited editing, real time results
Scoring options
Branching logic
Choose your own adventure
Used to direct students down specific paths (IRB)
Built in back-end analytics
Question specific analytics to determine where potential difficulties might occur
Tell you where a particular game stopped
Scalable
Pilot 150 from 6 colleges to start build up to 20K all incoming freshmen
$250/mo pricing for one game for 1k users
Different pricing model if we scale due to server load
Branching needs
IRB study – institutional review board
Photo capture capability – not everyone had phones
Locating service or resource without impacting service
Signs put up in front of service desks / in study spaces
Validation codes instead of words
Included some introduction to knowledge practice course reserves catalog, using
Question types – available in proceedings document as appendix
Input options
Paper/no paper (no just access to phone, also not charged, screen is cracked, etc.)
Still required to input answers online if they used paper as part of workflow
Majority used smart phone
20% used paper
Not randomized as a result of offering paper copy
Lia
Requirements:
1. Create a video about your favorite library feature or service (no more than 3 minutes in length).
2. Create a poster or photo collage about your favorite library feature or service. You may create
this in either electronic or paper format, but paper will need to be scanned or photographed
3. Write a poem
(haiku, limerick, sonnet, etc.) about your favorite library feature or service.
Post
your PSA to your social media account
(Vine, YouTube, Tumblr, Instagram, Twitter,
Facebook, etc.) and email a link to your post
to
LibraryFYE@gmail.com
a.
If you choose this option, please tag your post
with #UCSDFYE14
Haikus
Crystal
Questions and scale was not created by the library.
80.00% either agree or strongly agree
16.59% slightly agree or slightly disagree
3.41% either disagree or strongly disagree
Crystal
Pre-Survey
12.50% answered high or very high
62.72% slightly agree or slightly disagree
24.77% answered low or very low
Post-Survey
61.12% answered high or very high
36.26% slightly agree or slightly disagree
2.63% answered low or very low
Crystal
27% increase in comfort overall. 48% had an increase of 1, 14% had and increase of 2, about 1% each had an increase of 3 or 4. 34% had no increase.2% had a decrease of 1, and .5% had a decrease of 2.
Dominique
Team with a variety of skills
Instructional technology
Instructional designer
Institutional memory
Project manager
Communication
Internal departments (e.g. reference desk, info desk, spaces, special collections, etc.)
External departments: a single point of contact with FYE was useful; prior to that position it was more difficult to know who to talk to about what.
Technology Solution
Be sure the technology you use is adaptable to a variety of “what ifs.” Needed to make a decision about technology prior to getting IRB approval. Upon approval, our design had to change to meet requirements for anonymity and age; one College didn’t want to participate.
Manage Expectations
Both internally and externally.
External: wanted us to do more IL, but without an assignment to tie this activity to, we didn’t feel that it would be the best way to reach students. Also, the library portion was offered only three weeks after freshmen started at UCSD (new to campus and college). Based on research about library anxiety and sound IL pedagogical practices, we felt it more appropriate to do an orientation to library spaces and services.
Internal: people seemed excited to have freshman doing this activity and we had multiple requests for “stops” to be added in the future. While we will consider these, we will need to balance it with the amount of time students have to complete it.
Consider accessibility
Due to our short 6-week timeframe, we didn’t focus on accessibility in terms of universal design specifically, although we plan to make it a priority in the future. However, we did offer a paper form that students could fill out and then enter their answers using a library computer. It turns out that most of the students that took advantage of this option didn’t do it because they didn’t have smartphone (as we anticipated), but because they found it easier to work in groups that way, their phone didn’t have enough charge, or the WiFi was too slow.
Timeline
Due to many things out of our control our timeline was very short – only six weeks. In many ways, we were really lucky. Of note are the fact that we had a great team in place, we were able to push our contract with the software vendor through more quickly because it was used as a “training tool,” and testing went fairly smoothly. Our advice would be to make sure that you allow much more time than this, especially for getting vendor contracts signed and testing.
Lia
Scalability --- as the FYE program increases in size