Please contact Mark Steed or Jim Stearns if you have any other questions about Digital Governance.

1. Mark S. Steed,
Director, JESS, Dubai
@JESSDubai
@JESS_Director
@IndependentHead
@VISS_UAE
@TallHeadmaster
What is Digital
Governance and
why do I need it?
JESS DigitalSummit
JESS Dubai
Sunday4th November2018
Jim Stearns,
Headteacher,VISS, Sharjah

3. Digital
Governance
3. How do schools implement Digital Governance?
1. What is Digital Governance?
2. Why do schools need Digital Governance?
MSS

4. #DigitalGovernance
PartOne:
WhatisDigitalGovernance?
Why? Who? How?What?
MSS

5. JSS

6. Digital
Governance:
Who holds the
keys?
IT Network
Manager
Board
Executive
Senior
Leadership
Middle
Leadership
Teachers
Is this your school’s
Digital Hierarchy?
• Who makes the IT decisions?
• Who has control of your
network?
• Who has full access to your
Board minutes and your
emails?
JSS

7. What is Digital
Governance?
Digital Governance
“is concerned with promoting consistent and
coherent decision-making behaviour across an
organisation regarding
Information Systems (IS) and
InformationTechnology (IT)
in order to maximise the value the organisation
derives from IS/IT.”
Peppard and Ward, The Strategic Management of Systems
4th Edition, 2016, p.368
MSS

8. What is Digital
Governance?
3.The ‘How’ of Digital Governance – Outlines the process for deciding
between competing IS and IT projects and determines their priority.
2.The ‘Who’ of Digital Governance – Outlines who determines the IT
strategy and makes IT related decisions.
1. The ‘Why’ of Digital Governance – Ensuring the alignment of IT
development to the wider Educational and Operational Priorities.
4.The ‘What’ of Digital Governance – Outlines the compatibility and
specification rules for software, hardware and cloud service procurement
What is Digital Governance?
Four Aspects of Digital Governance
MSS

9. Digital
Governance:
Why?
Digital Governance allows an
organisation to align IS/IT
developments to the wider vision and
direction for the organisation.
Educational priorities must drive
IS/IT priorities.
MSS

10. Digital
Governance:
Wh0?
Two Models:
Digital Leadership
Roles
Digital Governance
Committees
Chief Digital Officers
Network Architect
Head of Digital
Innovation
Who makes IS/IT decisions?
Digital Strategy Group
IT User Group
Network Architecture
Group
MSS

11. Digital
Governance:
How?
3.The ‘How’ of Digital Governance – Outlines the process for deciding
between competing IS and IT projects and determines their priority.
What is Digital Governance?
The ‘How’ of Digital Governance
‘Demand’ Decisions include deciding how much to invest
in IS/IT and how these decisions are prioritised.
(‘We want to be able to . . . . ‘)
‘Supply’ Decisions include deciding on required IT
capability, how projects and programmes will be
managed, and IT services delivered. (‘Here’s how you can
do it . . .’)
After Peppard &. Ward, 2016, 371
IS and IT decisions are no different to other
budget decisions: SLT have to decide between
competing priorities.
The Digital Governance document should define
the process by which IS/IT decisions are made and
how competing IS and IT priorities should be
managed and implemented.

12. Digital
Governance:
How?
Two Models:
‘Demand Decisions’ ‘Supply Decisions’
“We want to be
able to . . .”
Deciding how much to
invest in IS/IT and how
these decisions are
prioritised.
How are IS/IT decisions made?
“Here’s how you can
do it . . .”
Deciding on required IT
capability, how projects
and programmes will be
managed, and IT services
delivered.
After Peppard and Ward, 2016, p.371 MSS

13. Digital
Governance:
How?
What is Digital Governance?
The ‘What’ of Digital Governance
1. Define the core Information Systems for the organisation;
2. Define the compatibility requirements for new software;
3. Set out the rules for procuring Cloud-based services;
4. Define the specification for hardware procurement outlining
specification requirements and clear expectations in terms of
performance;
5. Define the School’s User Behaviour and Security Policies.
6. Define BYOD and Guest User Policies.
4.The ‘What’ of Digital Governance – Outlines the compatibility and
specification rules for software, hardware and cloud service procurement
MSS

15. #DigitalGovernance
PartTwo:
WhydoschoolsneedDigitalGovernance?
To avoid wasting money
1. Infrastructure needs and redundancy
2. Not aligning IT Strategy toT&L strategy
3. Buying 100 iPads for the wrong reasons
JSS

16. CaseStudy:
How to waste your IT
Budget
Early iPad 1:1 project
in Essex,UK
Case Study:
Honywood Community Science School in
Coggeshall, Colchester in Essex
 All students issued on day 1 of academic year
 Students had to be allowed to have them at all
times
 No insurance
 No staff iPads
 No training for staff or students
JSS

17. CaseStudy:
How to waste your IT
Budget
Early iPad 1:1 project
in Essex,UK
JSS

19. #DigitalGovernance
PartThree:
HowdoschoolsimplementDigitalGovernance?
Whole School Digital Strategy
Purchasing and Replacement Policies
Standard Classroom
JSS

20. Digital
Governance:
Who?
Who is making your IS/IT
decisions?
Are those decisions aligned to the
Whole School Strategy?
Can departments spend their
budgets on buying what they want?
JSS

21. Digital
Governance:
Who?
Some things to consider:
 Central purchasing
 Do you have policy of three quotes?
 What is the initial cost?
 What are the annual on-costs?
 Insurance/warranty/AMC
 Who is responsible when it stops
working?
 How quickly can you get it back online?
JSS

22. Digital
Governance:
Who?
Who is making your IS/IT Decisions?
Can departments buy what they want?
School purchasing officer?Central
purchasing?
Three quotes
Insurance/warranty/AMC
Who is responsible when it stops
working?
How quickly can you get it back online?
JSS

23. Digital
Governance:
Who?
Digital Governance Committee
Determines IS and IT Strategies, Policies and Permissions
Who makes IS/IT decisions?
Network
Architecture
Group
IT User
Group
IS User
Group
Whole School Strategy Group
Determines Educational and Operational Strategy
MSS

24. Rules for the
Organisation
that reflect the
Strategy
Permitted Software
All software must be
compatible with our
core systems:
Banned Software
So don’t allow
Google Docs and
GMail
MSS

25. TheStandard
Primary
Classroom
• 75” Touch-screen HDTV with 3
HDMI points
• Apple Desktop iMac
• Staff iPad Pro 64 GB + Case
• Apple TV
• Monitor, keyboard and mouse
MSS

26. TheStandard
Secondary
Classroom
• 84” Touch-screen HDTV with 3
HDMI points
• Surface Pro 4
• Miracast wireless dongle
• Surface Dock
• Monitor, keyboard and mouse
MSS

27. Purchasing,
Depreciation
Warranty and
Replacement
Policies
If I buy an iPad,
how long will it survive/ be useful
in a classroom
being used all day every day?
What happens when it breaks
down?
JSS

28. Purchasing,
Depreciation
Warranty and
Replacement
Policies
Case Study: VISS
Opened in 2008
State-of-the-artWireless
Technology
Excellent IT
BUT . . .
there were no plans to replace
and upgrade the IT Infrastructure
JSS

29. Purchasing,
Depreciation
Warranty and
Replacement
Policies
At JESS we have the following policies in
place for the purchase, maintenance and
replacement of Switches:
 ‘Straight-line’ Depreciation over 4 years
 i.e. the value of the switch on the accounts
reduces by 25% a year.
 Replacement after 8 years.
 Switches come with a 2Year Warranty
 But we will purchase a care pack
(extended warranty) for years 3 to 8
MSS

31. Cost of buying
the Switch in
2015-16
Cost of the annual care packs
Estimated
Cost of
replacing the
Switch in
2023-24

32. Depreciation
Cost of buying
the Switch in
2015-16
spread over 4
years
Estimated
Depreciation
Cost of
replacing the
Switch in
2023-24
spread over 4
years

34. Mark S. Steed
Director
JESS Dubai
mss@jess.sch.ae
@JESS_Director
@independenthead
http://independenthead.
blogspot.com
http://www.slideshare.net/
independenthead
Jim S. Stearns
Head of Secondary School / Deputy
Principal
VISS Sharjah
stearns.jim@viss.ae
@TallHeadmaster
Our Contacts

35. Mark S. Steed MA (Cambridge), MA (Nottingham), MSc (Ashridge-Hult Business
School)
Director of JESS Dubai
 Email: mss@jess.sch.ae
Twitter: @JESS_Director
@independenthead
LinkedIn: uk.linkedin.com/in/independenthead
Blog: http://independenthead.blogspot.com
SlideShare: http://www.slideshare.net/independenthead