This job posting is for a Client Manager position in Surrey, England. The role pays £60,000 annually plus a 30% bonus. As Client Manager, the individual will be responsible for maintaining and developing relationships with existing corporate clients, ensuring client satisfaction targets are met, and managing account plans and service levels. They will also work to generate new business opportunities with corporate clients and provide feedback to leadership on clients' experiences. A successful track record in corporate client management is required.

1. Job Title: Client Manager (Corporate)
Salary: £60,000 & 30% Bonus
Location: Surrey
Reference: IG/771960
Job Description:
 Meet or exceed agreed budget revenue, business generation and Client Satisfaction targets for existing
Corporate sector clients
 Develop relationships with key Corporate client personnel, including at the most senior levels with decision-making
& budget responsibility
 Production and maintenance of account plans for agreed Corporate sector clients
 Close liaison with the Nominated Consultants, Helpdesk and Operations to ensure that any Corporate client
issues are addressed in a timely manner
 Close liaison with other Client Managers and Client Management Director
 Active account management of assigned Corporate clients
 Maintain up to date account plans for agreed Corporate clients
 Routinely report on progress against revenue and profit targets
 Monitor and manage all aspects of the service provided to key clients and achieve targeted satisfaction
ratings
 Ensure that feedback is provided to the Client Management Director on Corporate clients’ perceptions and
experience of our products
 Encourage Corporate sector client participation in user groups and our customer satisfaction programme
and facilitate demonstrations for products or services that may be useful to Corporate sector clients
 Management of the regular processes of service level reporting, invoicing and information provision to
allocated accounts
 Nurturing and encouraging Corporate sector clients to become reference sites
 Provide intelligence to and work closely with other Business Units and the Product Team to develop ‘new ‘
value propositions for target market
 Track record of successful client account management in the Corporate sector.
 Account development within a software application business
 Experience within the Corporate sector pensions market. Experience of practical use of formal account
development methodologies
To apply for this position please contact Ian Gayle, Associate Director of Pensions & Investments, PSD Group at:
ian.gayle@psdgroup.com or alternatively on 020 7970 9611.
www.psdgroup.com
PSD is a leading executive recruitment consultancy