1. The no-code platform transforming
the insurance industry.
Introduction Deck
April 2023
New York | Silicon Valley | Singapore | Hong Kong | Dubai | Ho Chi Minh City
2. A GAME-CHANGING
MODULAR, NO-CODE
HEALTH INSURANCE PLATFORM
CoverGo for Health is the first out-of-the-box, modular, no-code health
insurance platform, powered by 500+ open insurance APIs enabling insurance
companies to transform digitally in the most flexible, scalable and cost-
effective way.
With a mission to empower all insurance companies to make health
insurance 100% digital and accessible to everyone.
3. COVERGO FOR HEALTH IN CONTEXT
CoverGo has developed the first fully configurable, modular, no-code health insurance platform, helping
companies to automate the core administration functions and streamline their EB/group and individual
health insurance ecosystem with portals for all stakeholders.
4. WE UNDERSTAND THE INDUSTRY PAIN POINTS
Insurance companies understand digital is the way to go, yet face significant legacy system costs &
roadblocks in adapting to changing post pandemic customer behavior.
Slow product
building & speed
to market
High customer
acquisition
costs
Paperwork &
manual
processes
Rigid legacy
systems
Configuring and testing a
new insurance product takes
6 to 9 months and costs
up to 400k-900k USD.
PWC
Current distribution channels
are costly & traditional,
while customers demand
transparency.
McKinsey
Online processing of
policies & claims from start to
finish are now clients top
consideration when
selecting an insurer.
KPMG
Legacy systems IT costs are
58% higher, and operating
costs 43% higher compared
to modern systems. Legacy
maintenance can account for
up to 80% of IT budgets.
McKinsey & Moody’s
5. HOW WE HELP
To fulfill their digital transformation in a sustainable, flexible & efficient way, insurance companies
need a strong technology partner, and CoverGo stands as the best option to achieve the following:
Build & launch
products faster
Enable omni-
channel
distribution
Seamless digital
experience &
automation
Integration with
any legacy or third
party systems
CoverGo helps insurance
companies save 99% of
development time and costs
in product development and
launch.
Enable companies increased
profits & business growth by
reaching new & existing
customers digitally through new
or improved channels.
Major cost savings &
improved customer/staff
experience through
digitization and automation of
end-to-end processes.
Quick win results achieved fast,
using CoverGo in parts or in full,
addressing both specific gaps
in existing systems or end to
end improvements.
6. The CoverGo for Health platform is a combination of 20+ modules across 3 layers assembled together like
lego blocks based on each client needs, enabling maximum speed & flexibility.
CoverAPIs
Back-end microservices
modules and APIs for
seamless integration &
automation
CoverStudio
No-code
configuration layer for
faster product building
CoverPortals
Front-end engagement layer
for
omnichannel distribution &
seamless digital experience
Admin Portal
Distribution
Portal
Provider Portal
Member Portal Producer Portal
Product Builder
PDF Template
Builder
Data Model
Builder
Email Template
Builder
Formulas Builder
SMS Template
Builder
Forms Builder
Workflows
Builder
Pricing &
Underwriting
Renewals
Policies
Billing
Clients
Commissions
Claims
Reporting
COVERGO FOR HEALTH PLATFORM OVERVIEW
Third-party
Channels
7. BUILD PRODUCTS FASTER
Revolutionary drag-and-drop, no-code builder enabling insurance companies to build any type of
insurance product in a few days only and without a single line of code.
Features
- Build individual/group health product in hours / days
instead of months
- Supports any insurance products lines
- No tech experience needed
- Powerful underwriting & pricing engine with data
model builder for conditional underwriting and pricing
- Can be integrated with any back/front end systems
- APIs generated for instant distribution
Business benefits
- Cutting product building time by 99%
- Increased speed to market
- Save up to USD 900k in IT development costs
- Products better fitting customers needs
Selection of clients using Product Builder
- Bupa
- MSIG
- AXA
- Dai-ichi
- Asia Insurance
- Fubon
- Bank of China General Insurance
- XN Worldwide Insurance
8. Frontend distribution and online servicing portals providing a seamless digital experience to all
stakeholders, customers and staff from any type of insurance business ecosystem.
Online distribution portals
Quote-bind-issue journeys for
end-customers to get quotes
and buy insurance products
digitally online on any devices.
Virtual agent portals
Portal for agents,
bancassurance and other
distributors to sell insurance
products and service
customers digitally.
End-customer portals
Digital insurance folder for
customers to access
policies, purchase new
plans and manage claims.
DISTRIBUTE PRODUCTS BETTER
Broker portals
Portal for brokers to
compare and sell insurance
products, onboard and
service customers digitally.
9. MANAGE POLICIES & CLAIMS SEAMLESSLY
Configurable full-fledged policy admin system for insurers to manage their clients, policies, claims and
other processes in an automated and digital way enabling major costs savings.
Features
- Management of customers, policies, quotes, products, commissions,
endorsements, claims and reporting
- Supports all insurance product lines
- Product builder to set up any type of insurance
- Automated renewal notifications and reminders
- Fine grained authorization and user groups, unlimited user group tree
- Auto-calculation of multiple levels of commissions
- Agent, broker, and bancassurance portals
- Automation of various processes
- Fully configurable to clients needs
Business benefits
- Single source of truth to better define strategy
- Major cost savings through processes automation
- Quick implementation for quick wins
Selection of clients using CoverAdmin
- Bupa
- MSIG
- AXA
- Asia Insurance
- Fubon
- Bank of China General Insurance
10. EASY INTEGRATION FOR QUICK WINS
Cutting-edge backend microservices powered by 500+ open insurance APIs, enabling companies to
digitize & automate any insurance processes, and integrate them with third party or legacy system.
Features
- Most comprehensive out-of-the-box set of open
insurance APIs in the market
- Available for all clients with full documentation
- Supports all insurance processes
- Agnostic APIs for all product lines
- Integration with any legacy or third party systems
Business benefits
- Empowers IT teams to improve own systems
- Enables non-dependency on CoverGo
- Enables immediate distribution on new channels and
embedded insurance
Clients using CoverAPI
- All client solutions are powered by CoverAPIs
11. SELECTED CLIENTS USING COVERGO FOR HEALTH
CoverGo for Health has already been adopted by health insurance companies across the globe, helping
them to streamline the whole group and individual health insurance ecosystem.
End-to-end CoverGo for Health platform
that includes 6 portals: Policy Admin,
Employer, Member, Provider, Producer
and Distribution. Full migration of
existing book of business.
CoverGo for Health platform adopted
for group and individual health claims,
claims assessment, automation and
adjudication. Provider management
and collaborative single view of the
customer for healthcare providers.
End-to-end corporate, SME, affinity and
individual CoverGo for Health platform
that includes 6 portals: Policy Admin,
Employer, Member, Provider, Producer and
Distribution. Full migration of existing book
of business. Integrated with existing ERM.
Group and individual health insurance
product building, omni-channel
distribution, underwriting/experience
rating, claims, in progressive MVPs for
eventual full system replacement.
EB and Individual
Health System
Asia
Integrated Medical
Claims System
Asia
EB and Individual Health
Core System Replacement
Latin America
EB and Individual Health
Core System Replacement
Asia
EB and Individual
Core System Greenfield
North America
Product building, omni-channel
distribution, underwriting and policy
admin for individual and group health
and travel insurance.
EB and Individual Health
Core System Replacement
Europe
End-to-end CoverGo for Health platform
that includes 6 portals: Policy Admin,
Employer, Member, Provider, Producer
and Distribution. Full migration of
existing book of business.
12. No code
Drag-and-drop no/low-code
configurations of custom products
without custom coding
(patent process in progress)
Product agnostic
Over 500 different insurance plans
including complex ones configured
and battle tested
Built for insurance
Platform built and optimized
specifically for insurance by
insurance and tech experts
WHAT MAKES COVERGO DIFFERENT?
Unlike other vendors in the no/low-code and insurance space, CoverGo’s superior technology gives it a
clear and future proof edge over competition for 6 reasons.
Open APIs
Easy integrations through the most
compressive set of open insurance
APIs in the market (500+)
Multi-cloud
Deployment across any cloud and
in any jurisdiction for full
compliance with different
regulations
Microservices
Robust enterprise microservices
architecture to maximize
scalability and flexibility across use
cases
13. LED BY A DIVERSE TEAM OF INDUSTRY EXPERTS
130+
employees
30+
nationalities
30%
women in tech
23-64
age range
2017
year founded
6
offices
Denis Diop, PhD
Chief Legal
Officer
15+ years in legal
counsel and
commercial law in
fintech and enterprise
software companies
Doyle Oakey, PhD
Regional VP,
Americas
Ex-DXC, Insurity, 25+ years
in insurance enterprise
software and digital
transformation for MetLife,
Nationwide, QBE, Ping An,
Sun Life and others
George Majdalani
Regional Director,
EMEA
Ex-Munich Re
Healthtech, 17+ years in
digital insurance
transformation and
health insurance
innovation
Neil Small
Head of Product,
Life
Ex-CSC, NTT Data and
Sun Life global
insurance product and
delivery leader, 35
years in insurance IT
transformation
Alex Montgomery
Head of Product,
Health
10+ years in health and
life insurance
technology, product
development and sales
Robert Kooij
Head of Delivery
Ex-Accenture, DXC,
CSC and ING IT head,
20+ years in insurance
enterprise software
and IT delivery
Dina Alindao
Head of BA
25 years in insurance IT
application
transformation, advisor
Business Analyst in life
and group insurance
delivery
Tomas Holub
CEO & Founder
Ex-PwC insurance,
insurtech expert,
Fintech Leader of the
Year 2020 & 2021
Peter Tam
Deputy CEO
Former CEO of the HK
Federation of Insurers,
30+ years of industry
experience
Andrey Leskov
Chief Technology
Officer
Ex-CTO of fintech and e-
commerce startups, 10+
years in IT architecture
and platform
development
John Valustik
VP of Product
No-code expert, 10+
years in UI/UX, front-
end, product design
and no-code product
development
Brian Maguire
Chief Insurance
Architect
Ex-CSC Chief Architect,
30 years in insurance
system architecture and
core transformation for
global insurers across
Europe, Asia & Americas
Global offices in New York, Silicon Valley, Singapore, Hong Kong, Dubai and Ho Chi Minh City
Julien Hauss
Head of Sales &
Marketing
15 years in B2B sales
and marketing, tech
and startup experience
Kate Chekirda
Head of Finance
15 years of finance and
accounting experience
in IT companies and
fintech startups
Adrit Raha
Managing
Director, APAC
Ex-CEO of insurtech &
healthtech companies,
nearly 20 years of
insurtech & insurance
experience, leadership
roles in AIG & RSA
14. Thank you!
For more information:
hello@covergo.com
www.covergo.com
Our industry is extremely competitive and the confidentiality of Covergo’s plans and data is
obviously critical to our highest priority. This presentation is for the recipients exclusive use
and it is not intended for general circulation or publication, nor is it to be reproduced,
quoted, or distributed for any purpose without the prior written permission of Covergo,
Under no circumstances should this presentation be shared with any third party without
the written consent of Covergo.
The opinions expressed in this presentation is valid only for the purpose stated herein and
as of the date of this presentation. No obligation assumed to revise this presentation to
reflect changes, events or conditions, which occur subsequent to the date thereof. The
accuracy or completeness of the presentation and the information contained herein
cannot be guaranteed and there is no obligation to rectify the presentation after shipment.
Editor's Notes
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Demonstrating management and people skills in problem solving and job allocation.
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