Employee Engagement
•
0 likes•49 views
This document discusses employee engagement, including its definition, importance, challenges and opportunities, and strategies for businesses. Employee engagement refers to an employee's emotional commitment to their organization and its goals. It has three aspects - how employees think about, feel about, and take action regarding their organization. Engaged employees benefit organizations through increased retention, satisfaction, and performance. However, businesses face challenges like attracting and retaining millennials. The document recommends strategies for businesses to improve engagement, such as encouraging employee input, recognition programs, and performance evaluations.
Recommended
Recommended
More Related Content
What's hot
What's hot (20)
Similar to Employee Engagement
Similar to Employee Engagement (20)
More from Andre Havro
More from Andre Havro (13)
Recently uploaded
Recently uploaded (20)
Employee Engagement
- 1. Employee Engagement EMPLOYEE ENGAGEMENT Challenges and Opportunities for Businesses
- 2. Employee Engagement Andre Havro Jessica Garcia Melissa West-Henry Professor Ron Tsang Centennial College – The School of Business Business Culture and Craft, BUSN 733 – 011 July 20, 2018
- 3. Employee Engagement IS NOT Employee happiness or satisfaction IS The emotional commitment the employee has to the organization and its goals Source: Ceridian HCM, Inc. 2018 WHAT IS EMPLOYEE ENGAGEMENT
- 4. Employee Engagement Source: Cook, S. (2008). Image source: Harvard Business Publishing July 2014. The 3 aspects of engagement The way in which an employee thinks about their organization How an employee feels about their organization The action that results from this thought process WHAT IS EMPLOYEE ENGAGEMENT
- 5. Source: Aventr LLC. 2018. Image source: aventr.com Companies who prioritize a culture of engagement are 7x more likely to keep their best employees WHY HAVING ENGAGED EMPLOYEES MATTER
- 6. Employee Engagement Source: Cook, S. (2008). Image source: blog.socxo.com • Staff retention • Strategic planning • Increased market share • Great organizational culture OPPORTUNITIES FOR HAVING ENGAGED EMPLOYEES
- 7. Employee Engagement Idea generation and process improvements Increased customer satisfaction Enhanced teamwork Leverage over the competition Source: Ceridian HCM, Inc. 2018 (hrmorning.com) BENEFITS TO THE ORGANIZATION
- 8. Employee Engagement Source: Narayanan, A. (2014). Gamification for Employee Engagement. CHALLENGES FOR BUSINESSES IN RELATION TO EMPLOYEE ENGAGEMENT • Millennials It is hard to attract and keep them engaged • Entitlement way of thinking Individuals feeling as though the benefits that they receive from a company they are entitled to it
- 9. Employee Engagement IS NOT about money or salary Comfortable they feel in the workplace Good is the relationship with co-workers Is the company’s vision about what they are doing IS ABOUT HOW $ STRATEGIES Source: Andriotis (2016).
- 10. Employee Engagement • Encourage Employees to Speak Up • Avoid top-down thinking only • Show that they are being heard • Create a safe & collaborative environment • Rewards and recognition programs • Performance evaluation Create a brainstorm moment People will feel more open to share ideas. Be aware of your facial expressions Evaluate how these reactions are affecting the employees’ behaviour. Be prepared to receiving criticism Encourage suggestions that can be implemented and always learn from them. STRATEGIES Source: Eisenhauer (2018).
- 11. Employee Engagement Listen to what your employee has to say and involve them in decisions • Encourage Employees to Speak Up • Avoid top-down thinking only • Show that they are being heard • Create a safe & collaborative environment • Rewards and recognition programs • Performance evaluation STRATEGIES Source: Eisenhauer (2018).
- 12. Employee Engagement Employees feel very important when their ideas are listened to and implemented • Encourage Employees to Speak Up • Avoid top-down thinking only • Show that they are being heard • Create a safe & collaborative environment • Rewards and recognition programs • Performance evaluation STRATEGIES Source: Campbell (2017).
- 13. Employee Engagement Making the employee feel part of the business is the best way to get involved • Encourage Employees to Speak Up • Avoid top-down thinking only • Show that they are being heard • Create a safe & collaborative environment • Rewards and recognition programs • Performance evaluation STRATEGIES Source: Campbell (2017).
- 14. Employee Engagement Conferring recognition Everyone wants to be recognized for their achievements Giving privileges Like a VIP access or give power to them Monetary rewards Special price for products or prizes • Encourage Employees to Speak Up • Avoid top-down thinking only • Show that they are being heard • Create a safe & collaborative environment • Rewards and recognition programs • Performance evaluation STRATEGIES Source: Cook (2008)
- 15. Employee Engagement • Encourage Employees to Speak Up • Avoid top-down thinking only • Show that they are being heard • Create a safe & collaborative environment • Rewards and recognition programs • Performance evaluation STRATEGIES • Customer satisfaction • Technical competence and knowledge • Quality • Productivity • Initiative • Communication • Planning and organization • Dependability • Teamwork Source: Kelleher (2014).
- 16. Employee Engagement RECOMMENDATIONS • Encouraging employees to speak up and contribute their ideas • Keep the business communication lines open • Implement various rewards and recognition programs • Implement performance evaluations
- 17. Linking employee engagement to business performance Image source: analyticsinhr.com
- 18. Andre Havro Jessica Garcia Melissa West-Henry EMPLOYEE ENGAGEMENT Challenges and Opportunities for Businesses