The focus of this presentation is on the importance of developing leadership skills to engage employees and co-workers. It includes tips and tool that can be implemented to improve your leadership.
3. What employee engagement
is not …
Employee engagement does not
mean employee happiness.
Employee engagement does not
mean employee satisfaction.
Employee engagement is the emotional commitment
the employee has to the organization and its goals.
5. Agenda
1. Discuss the impact of leaders on
employee engagement.
2. Understand what motivates
employees.
3. How you can better influence and
engage your team.
Takeaways:
1. One action step
2. One supporting statistic
3. One new business contact
Engaged employees are:
57% more likely to work harder | 80% more likely to perform better
87% more likely to stay longer with the company
(Corporate Leadership Council)
6. Engagement Challenges
Survey Questions (Scale of 1 – 10)
1. My organization trains managers to
lead teams.
2. My organization is very skilled at
demonstrating appreciation for
employees.
3. My organization solicits and takes
action on employee feedback.
26% of employees are Actively Disengaged,
45% of employees are Disengaged.
(Dale Carnegie)
8. Impact of Leaders on Employee Engagement
LEADERSHIP PERSPECTIVE
• 57% learned their leadership skills
through trial & error
• 89% possess at least one leadership
skill “blind spot”
75% of people voluntarily leaving their jobs
don’t quit their jobs; they quit their boss.
(Dale Carnegie)
(DDI World, Bersin & Assoc.)
9. Impact of Leaders on Employee Engagement
EMPLOYEE PERSPECTIVE
• 98% of employees will fail to be
engaged when managers give little or
no feedback.
• 69% of employees say they would
work harder if they felt their efforts
were better recognized.
“When employees understand their role in business,
91% will work towards that success,
but the number plummets to 23% if they don’t.”
(Business2Community.com)
10. What Motivates Employees?
65%
6%
29%
What Employers Think
Money
Recognition
Training
18%
27%
23%
32%
What Employees Think
Money
Recognition
Other
Boosting
Morale
(Westminster College)
11. What Motivates Employees?
• Recognition
• Praise and appreciation
• Sense of influence
• Opportunities for growth
(Harvard Business Review)
43% of highly engaged employees received feedback at least once a week,
compared to only 18% of employees with low engagement.
(Business2Community.com)
13. Providing Feedback
• “I need your help.”
• “Hey, everyone…listen to what Joe accomplished!”
• “What do you need from me?”
• “I noticed what you did.”
• “Thank you.”
• “What would you like to do here?”
• “What do you think?”
• “That’s okay. We all make mistakes.”
• “I know you can do it.”
“Leaders become great,
not because of their power,
but because of their ability to
empower others.”
(Finding Happiness,Todd Patkin) John Maxwell
What Employees Want to Hear from Their Leader
14. Providing Praise & Appreciation
Elements of Highly Effective Employee Praise
• Don’t Wait
• Be Specific
• Be Genuine
• Save constructive feedback for later
• Be Surprising
• Treat Employees Like Snowflakes
(Inc. Magazine)
15. Group Discussion
• Best Practices:
What works?
• Take Action:
How can you implement these
tactics with your employees?
“Knowledge without application is meaningless.”
(Thomas Edison)
16. Power of Praise
Activity: Write a note of praise and recognition
Great job! Thank you! You rock! I appreciate you!
Write a note of appreciation or praise to someone in your workplace.
18. What is your action step?
1. Complete survey. Leave it on the table.
2. Take your notes with you.
3. Schedule a time to do your action step –
Put it on the calendar!
4. Network – Tell someone about your
action step.
“By changing nothing, nothing changes.”
(Tony Robbins)
87% of organizations cite culture and engagement as one of their top challenges.
Global Human Capital Trends, 2015
Only 11% of managers are being groomed to be a leader by their organization.
(Gallup)
Organizations that increased practices related to engagement by just 10% increased profits by an average of $2,400 per employee per year.
(The Work Foundation)
30x more likely to make workers actively engaged at work when managers focus on employee’s strengths.
Business2Community.com