Presentation on Types of users

1. Users
– An inseparable part of a system
H’MM

2.  Whatever be the role, interaction with users is must!
 Users, today, are smart enough
 Their accumulated experience with past projects
 Computers and other gadgets are more common
 Users entering business are trained/aware of
information systems at college/university level
 Increasing complexity of business applications increases
users involvement
 Better tools for system development are emerging
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Users

3.  Who they may be ?
 Hands-on end-users
 Indirect end-users
 User manager
 Senior management
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Users

4.  Hands-on end-users
 Operate the system
 Direct interaction through system equipment
 Indirect end-users
 Do not operate the system themselves
 Use reports or information produced by the system
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Users

5.  User managers
 Oversee investment in development or use of system
 Have organizational responsibility for control of system
activities
 Senior managers
 Incorporate competitive and strategic uses of
information systems with corporate plans and strategies
 Evaluate organization's exposure to risk from
information system failure
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Users