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Low Thiam Sze (Gustin)
28, Bukit Batok East Ave 2, Tower 1A
#22-18, Hillview Regency Singapore (659921)
Mobile: (+65) 9116 2530
Email: gustin@singnet.com.sg
Career Summary
Sales and Business development Role
 Twenty Eight years’ experience in Sales & Marketing, Distributor Development & Sales training, Business
development role.
 Strong in customer & key account relationship building, negotiation skill and networking building. Experience in
Country Business Strategies, Budgeting planning and LRP setting to achieve business goals.
 High achievement drive, creative, fast learner, sociable, risk taking and open to new ventures.
 Strong knowledge, Inter-relationship and Business Coordination in oversea market, e.g. China market and Asia Pacific.
 Good track record.
o Awarder the best Recruit and Section leader during the National service year and awarded with long service & quality control
in the republic of Singapore Arm force & Air force
o Awarded top sale in 1992, 1993 in Yellow Paged, best sales in Y1994, 1995, 1997, 1999, 2001 and best of the top as a
president in 1997.
o Established more than 19 distributors in ASIA and achieved more than 200% growth in Sales Revenue
ProfessionalExperience
Present - Totachi Industrial Pte Ltd
Head of Asia Sales
Area support:Singapore, Laos, India, Nepal, Bangladesh, Sri Lanka, Maldives, Korea, Indonesia,Malaysia, China,
Thailand, Taiwan, Pakistan, Australia, New Zealand, Vietnam, Mongolia, Myanmar, Cambodia, Philippines, Brunei and
Hong Kong etc.
Responsibilities:
 New Business Development - Responsible for the New Business development, Prospecting,Contract preparation,
Sales, operation, training and setup.
 Licensing contract - Evaluating, Auditing and Setting up Local Licensing contract for blending, production, refilling,
repacking and marketing. E.g. Thailand, India, Indonesia, Taiwan and China
 Logistic and supply chain support - Established business and operating systemsupport to speed up the supply chain,
sales, order process,production schedule,shipping coordination, inventory and after sales support,in between Rome
office, Singapore Rep office, out-source plant and the customer.
 Technical Training and Support - Provide Technical support,Marketing, Sales assistant and Distributorship
training to ensure smooth transaction on the sales and marketing.
 Sales and Marketing support – conduct sales training, market research, R&D for new product line and new
packaging to fit into the ASIA market and market need.
 Cost Management - Plan and managed budget,KPI and sales target to keep in line with company target.
2012 - 2015 Chiyoda Singapore (Pte) Ltd
Business Development Executive
Responsible for new business development in Oil & Gas, Lube Blending plant and Petrochemical sector. Key role in ITB
coordination, Project management coordination, contract administration and project follow-up.
2007 -2011 ENI S.p.A (Reason for leaving is due to Asia office closed, Last Drawn S$8,500/Mth+ 3 months Bonus)
An internationalcompany active in around 70 countries with a staff of 72,258 employees. Thecompany is listed on the Milan and the
New York stock exchanges (NYSE).The operating activities are oil, natural gas, electricity generation, engineering and construction,
petrochemical business.
Regional Manager
Area support:Bangladesh, South Korea, Japan, Indonesia, Malaysia, China, East Timor, Thailand, Taiwan, Pakistan,
Australia, New Zealand, Vietnam, Mongolia, Myanmar, Cambodia, Philippines, Brunei and Hong Kong etc.
Responsibilities:

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 New Business Development - Responsible for the New Business development, Prospecting,Contract preparation,
Sales, operation, training and setup.
 Licensing contract - Evaluating, Auditing and Setting up Local Licensing contract for blending, production, refilling,
repacking and marketing. E.g. Thailand, India, Indonesia, Taiwan and China
 Logistic and supply chain support - Established business and operating systemsupport to speed up the supply chain,
sales, order process, production schedule,shipping coordination, inventory and after sales support,in between Rome
office, Singapore Rep office, out-source plant and the customer.
 Technical Training and Support - Provide Technical support,Marketing, Sales assistant and Distributorship
training to ensure smooth transaction on the sales and marketing.
 Internal Support - Provide data collecting, Technical seminal, training and research approach,support from
technical department in Rome e.g. Marine oil, Drilling fluid, Base stockand Additive on the information gathering,
supply chain and distributor qualifying process
 Purchasing - Negotiating and coordinating with global supplier to ensure all material supply (Additive and base oil)
are keep in line with the standard quality and established a best price and supply chain for the order and production
process.
 Sales and Marketing support – conduct sales training, market research, R&D for new product line and new
packaging to fit into the ASIA market and market need.
 Cost Management - Plan and managed budget,KPI and sales target to keep in line with company target.
2002 -2006 ConocoPhillips International Inc
(Reason for leaving is due to Asia office closed, Last Drawn S$6,500/Mth+ 2 mths Bonus)
A major integrated company with revenues of $47.1 billion and about 17,600 employees. Ranking number 10 in the Fortune500
company active in both the upstreamand downstream segments in global petroleum industry and automotive consumer market operates
in more than 40 countries.
Territory Manager
Responsible for the business development,contract preparation, translation, sales systemcompiling, sales
operation, training and marketing for the ‘Conoco’ brand In China, Hong Kong, Taiwan and Korea.
Accomplishment:
 New Business Development - Responsible for the New Business development, Prospecting,Contract preparation,
Sales and operation training and marketing.
 Sales and Marketing - Managed 30 new accounts in China and improved sales from 700K lts (Y04) to 4M Liters
(Y06) which contribute on the sales turnover of U$10M.
 Relationship Building – Build good relationship with Key account, Agent, Distributor, Government body and Media.
Roll the business and
operation smoothly. Established brand acceptance and awareness within budget in a year time (Y05).
 Local office and Warehouse management - Managed and Set up representative office in Beijing (team of 5 head
counts).Translated and compiled all marketing and admin material. Responsible for bonded-warehouse setting and
implement local logistic, supply chain and Business operation standard procedure system.
 Brand building - Organized press media, distributor seminal, marketing promotion and training to keep in line with
sales target.
 Segment Focus – Started in Industrial sector(Power Plant) to promote Hydocrack technology,frequent conducted
Technical Seminal, Workshop, Trail and Oil analysis program on B2B market. For PCMO, frequent conduct Training
to Distributor to prepared skill with lube quality and knowledge, so as to add value on sales and marketing service.
1994-2002 BP Singapore Pte Ltd (Castrol Singapore Pte Ltd)
(Reason for leaving is due to Singapore Sales office closed. Last Drawn S$5,500/Mth )
Territory Manager (Consumer)
Responsible for the sale and business relationship building for all B2B and B2C customer. Set budget,implement
sales strategy and incentive to achieve sales target.
1991 – 1993 Integration Pte Ltd (Yellow Page)
Advertising Consultant; Organizing, managing, consulting,relationship building and assis t customer on the yearly
advertisement, plan and space within budget.
1983 – 1990 Republic of Singapore Air Force
Air-Crewman; Took lead on the search & rescues,safety briefing, Training on Medical and Rescue, flight
coordination, logistic calculation, ferry, and mission planning with Pilot.

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ACADEMIC QUALIFICATION
EDUCATION:
 University Of Wales - B.Sc.(Hons) in BA (Marketing) 1996 - 1999
 PSB Singapore - Diploma in Sales & Marketing 1994 - 1995
 TMC Computer School - NCC Diploma 1990 - 1991
 The Chinese High Sec School (Hwa Chong) 1979 - 1981
TRAINING AND DEVELOPMENT:
Course Institute Years
 ITIL NEXTU 2011
 Lean Six Sigma Black Belt NEXTU 2011
 CPR & AED Instructorcert Singapore First-Aid Training Centre 2010
 Work Safety & Health NTUC Learning Hub
 Project Management Professional (PMP) NEXTU 2010
 Diploma in Import & Export Elim World Trade Research & Training centre 2010
 Advance Certificate Trainer and Assessor Institute for Adult Learning Singapore 2010
 Train The Trainer Institution of Technical Education 2009
 Laser Focus and NLP training Self Leadership International 2008
 Certificate Consultant Training CCT Consultant Group 2006
 Toastmaster Presentation and
Leadership Skill Singapore Institute of Management 2004
 Professional in Marketing And Selling Davidson Consulting Group 2001
 MasterSun Art of War Philosophy (Business strategy) Sure Geometry Engineering 2000
 Public Relationship & communication Success Strategy Pte Ltd 1999
 Business Communication British Council 1998
 Negotiation Skill Davidson Consulting Group 1995
COMPUTER SKILLS:
 Programming and Web Design
 File organization and Presentation
 Graphic Design
OTHER SKILL AND TRAINING:
 Train the Trainer ITE
 Six Sigma ConocoPhillips
 KRA & KPI ConocoPhillips
 Innovative and Designing Course Pa-Lin Art School
 Fashion Design (Basic) Pa-Lin Art School
 Draughtsman ship Pa-Lin Art School
 Photographerand Air Photo Course Pa-Lin Art School/Singapore Recced Force
 Photoshop Thame Computer School
 Studio Lighting Pa-Lin Art School
 Graphic design Pa-Lin Art School
 Power craft driving Singapore Navel Force
 Bakery, Thailand and Japan Cooking
PRESENTATION ANDTRAINING
Speaker Topic Place Year
 Training -Train the Trainer ITE 2010-2013
 Workshop - “Brand Building” Singapore Institute of Management 2005
 Workshop - “The Success in Communication” SUNTECH 2005
 Workshop-“News Letter” Singapore Institute of Management 2006
 Workshop-“Distributorship” Taiwan 2010
 Training – ACTA SNEF 2012
LANGUAGES:
Spoken Written Learning (Present)
 Fluent English English Italian
 Fluent Mandarin Mandarin Korean

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 Fair Thailand Myanmar
 Fair Hong Kong
 Fluent Malay
HOBBY:
 Out-door activities e.g. Racing Bike, Golf , Adventure,Soccer, Basketball, Badminton, Swimming, Hiking etc.)
 Photography,Art, Music compose and Graphic Design
 Cooking and Bakery
Reference :
1. Ms Poh Teck Heok Supply manager ConocoPhillips International Inc H/P: 9661 9540
2. Mark Povey – Engineer Manager Chiyoda Singapore Pte Ltd H/P: 97878513/83484886