Introduction to LinkNet - Indonesia's Leading Broadband and Cable TV Provider
1.
2. Introduction to LinkNet
• Established in 1994, Link Net is the largest multimedia operator in Indonesia engaged
in the operation of a fiber optic (FO) network and broadband communication system.
– Owns and operates a technologically-advanced two-way 870 Mhz Hybrid Fiber-Coaxial (‘HFC’) and
Metro Ethernet network with the most comprehensive infrastructure/backbone for
communication data services in greater Jakarta
– Link Net cable network extended for over 5.000 km, with 3800 km FO infrastructure
– Link Net coverage in Jakarta, Tangerang, Bekasi, Cikarang, Surabaya and Bali
• LinkNet is the only multimedia Triple Play service provider of size in Indonesia to offer
broadband internet, cable TV and data communications through a single “wire to the
home”.
Dominant Triple-Play provider in Indonesia:
– Broadband Internet (Fast Net): Standard of 1.5Mbps. Highest provider of 20 Mbps high
speed broadband Internet
– Cable TV : First provider of HD TV (21 HD channels) with Total more than 100 channels, 3D
TV and VOD
– Corporate Solution : Over 500 corporate clients and since August 2002 as the single network
provider of Indonesia Stock Exchange (IDX).
Demands high network availability and high throughput with full redundancy
• Provides full FO links to 110 IDX brokers that directly connect to the trading floor
• On that infrastructure IDX runs Jakarta Automated Trading System-Remote Trading (JATS-
RT), settlement, share custodial (KSEI and KPEI) application, Custodian Bank, Payment Bank
3. Introduction to LinkNet
• Pioneer in launching industry leading innovations
• Home-Pass coverage for over 750.000, with 500.000 subscibers Home cable and 250.000
subscribers broadband internet (Fast Net).
• Partner of choice for 5 stars Hotels and more than 130 Apartments in Jakarta and 8 Major
Developer to provide Cable TV and Internet.
• Superior customer service :
– 24x7 customer support and technical support
For home : 1-day installation.
For Corporate 2 days installation at Spider Building and max. 30 days installation for other area.
4. Indonesia Market for Broadband Internet
Internet
Trend
OTT Video Streaming to PCs, • Iphone, iPad, or Android
iPads, and Android Devices “Remote Control”
application
• 3D Television
5. Dominant Triple-Play Provider in Indonesia
HomeCable FastNet DataComm
98 SD, 21 HD, 1 3D Only 20 Mbps Provider MPLS
The First HDTV Provider FastNet SOHO Metro Ethernet
“ Value for Money “ “True Broadband Internet” “Robust Services”
6. Proven Comprehensive Infrastructure
Extensive, Operations-Ready Digital Cable TV / Broadband Network
HFC Topology
Video Headend
& IP Core Internet
TV Contents Headend
3
Hubs
500
7
Homes
Passed
750,000
1 Central Jakarta
2 West Jakarta Coaxial
500
Cable
3 7
South Jakarta 5
4 East Jakarta 4,877 km
1
4
5 North Jakarta 2 HFC Network
Fiber Optic
6 Cibubur 350 to 500 Homes Passed per Fiber Node
Cable
7 Pluit
3 DOCSIS 1.0 Standard
3,996 km
DOCSIS 1.0 Standard
6
7. Our Philosophy
1999 Analogue Cable Television
2000 Broadband Internet
2002 Remote Trading to BEI
2005 Digital Cable Television
be the first 2007 FastNet
2009 FastNet 10 Mbps
2010 HD TV, Mega Speed, FastNet Kids
2011 HomeCable VOD
2012 HomeCable 3D
10. LinkNet Partners -Apartment
ADITYA MANSION CONDOMINIUM REGENCY PURI MATAHARI
AMBASADOR 1 APARTMENT KUNINGAN APT PURI YOSHIKO 1
AMBASADOR 2 APT LEMBAH HIJAU CILANDAK PURI YOSHIKO II
BATAVIA APARTMENT MAMPANG ARCADIA RATANA APT
BEVERLY APARTMENT MARGOT APARTMENT SENAYAN APARTEMENT
CASABLANCA APARTMENT MENARA 7 GADING SENOPATI APT
CILANDAK APT MENARA MATAHARI SETIABUDI APT (PARK EVENUE)
COUNTRY WOODS JAKARTA MENTENG PRADA APT SHANGRILA RESIDENCE (NEW)
COZY HOME MENTENG REGENCY SIMPRUG APARTMENT
DAVINCI PENTHOUSE NUANSA HIJAU SOMMERSET BERLIAN
EKSEKUTIF MENTENG APT PARAGON APARTMENT SOMMERSET GRAND APT
EVERGREEN PAVILION APARTMENT SOMMERSET GRAND CONDO
GOLF PONDOK INDAH TW 1 PERMATA GANDARIA SUMMERVILE APARTEMENT
GOLF PONDOK INDAH TW 2 PERMATA SAFIR TAMAN PURI OASIS
GRAHA MUTIARA APT PLAZA SENAYAN APT TAMAN PURI PERMATA HIJAU
GRIYA PRAPANCA APT PRAPANCA APT TAMAN PURI SETIABUDI
ISTANA SAHID PT ARTHATELEKOMINDO TAMAN RAJA
KEDOYA ELOK PUNCAK MARINA APT THE RESIDENCES APT
KEMANG APT PURI CASABLANCA APT THE RESIDENCES AT
KEMANG SOUVEREIGN PURI DENPASAR DHARMAWANGSA
KINTAMANI KONDOMINIUM PURI MATAHARI WISMA INDAH
PURI SAKURA DEWI
11. LinkNet partners – Others
Hospitals, Cafés, Banks & Office Building
AUSTRALIAN EMBASSY PIM 2 SILOAM HOSPITALS SURABAYA
BALI MEDICAL INT`L CENTRE PISA CAFÉ MENTENG SAMPOERNA BUILDING
BANK INDONESIA PLANET HOLYWOOD SENTRAL SENAYAN 2
BII (PIM 2) PURI MATARI 1 SENTRAL SENAYAN I
BP MIGAS ( PATRA JASA) PURI MATARI II SPORT CLUB KELAPA GADING
CAFÉ F 39 RS ADI HUSADA UNDAAN SUMMITMAS I
EATON CAFÉ RS BERSALIN ASIH SUMMITMAS III
GEDUNG DANAREKSA RS BERSALIN BUNDA TEE BOX CAFÉ
GOETHE INSTITUTE RS BERSALIN YPK THE BEAT RESTO & FUN
GRAHA NIAGA RS DARMO THE EAST BUILDING
GRAHA SCTV RS JANTUNG HARAPAN KITA TRANS TV & TV 7
GRAHA SUCOFINDO RS KATOLIK VINCENTIUS WISMA 77
HSBC RS MEDISTRA WISMA BUMIPUTERA
JAKARTA INT`L SCHOOL RS MITRA KELUARGA WISMA NUSANTARA
MENARA DANAMON RS MMC WISMA STANDARD CHARTERED
MENARA GLOBAL RS SETIA MITRA
MENARA PRIMA (NEW) SILOAM HOSPITALS CIKARANG
MENARA RAJAWALI SILOAM HOSPITALS GRAHA MEDIKA
METRO TV SILOAM HOSPITALS KARAWACI
NATURAL SPA RELAXTION CENTRE
13. JAN 2011 – FEB 2012 AWARDS
Word of Mouth 2010, 2011, Contact Center Award Indonesia Most Admired
Brand Champion 2011 & 2012
2012 2010 & 2011 Company 2011
by Mark Plus Inc
by SWA Magazine by SWA Magazine by Mark Plus Inc
ct
Net Promoter Score Leader Award by Net Promoter Score Leader Award by
Top Brand 2011 & 2012 by Frontier
SWA SWA
Consulting and Marketing Magazine
Broadband/Fixed ISP category Pay TV category
14. Data Communication Services
Serves more than 500 corporate
clients with more than 800 fiber
optic leased line.
Present in more than 130
buildings in all over Jakarta
greater area and 200 non office
building
Deployed the next-generation Product & Services
intelligent network which is - First Metro Connection:
broadly known as Multiprotocol 10 Mbps,
Label Switching (MPLS) that 100 Mbps,
delivers a broad range of service 1 Gbps
with guaranteed quality over - Dedicated Internet Service: 1 Mbps – 100 Mbps
each fiber optic leased line.
15. Wired Building
35 out of 130 office buildings is already
wired
Building tenant will have benefit:
• Metro Ethernet connectivity (fiber optic
based)
• Dedicated broadband Internet
• Faster service delivery (2 days)
The Mercedes benz of Triple Play Produk/service of customer choice, superior quality, lower price. Leader in quality and price. Significant sized World class infrastructure ... That able to produce world class services We care for our customer, be the first/jadilah yang terdepan, innovation, proven track records Partner of choice, developers, apartments, bulding managmenet, etc Committeed customer service: 24x7 contact center, tehnical support Call to action (Ridwan)
The Mercedes benz of Triple Play Produk/service of customer choice, superior quality, lower price. Leader in quality and price. Significant sized World class infrastructure ... That able to produce world class services We care for our customer, be the first/jadilah yang terdepan, innovation, proven track records Partner of choice, developers, apartments, bulding managmenet, etc Committeed customer service: 24x7 contact center, tehnical support Call to action (Ridwan)
Technology know how itu sulit jumlah hub is critical, redundancy kasih gambar head end, data center, etc (dalam 2-3 slide) slide 1: narasi (sub marine cable, latency, internet), slide 2: gambar
Add BEI (standard tertinggi) cari ekspresi siapa yang jadi partner and why they happy with LN (LN 100% bangun jaringan, service yang bagus customer happy), bisa join promo, bisa added value, LN yang mengedukasi customer) menjadi kompleks e-living