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Content 2.0 and the Future of
  Marketing & Advertising



             ‣ Futurist
             ‣ Strategist
             ‣ Author & Blogger
             www.mediafuturist.com
             twitter.com/gleonhard
What I do:




‣Understand                Clients such as IBM, Google,

‣Imagine                 Nokia, DDB, Sony BMG, Orange /
                         France Telecom, BBC, ITV, RTL,
‣Translate                  The European Commission,
                          TribalDDB, Omnicom, Siemens,
 www.mediafuturist.com        Kuoni, Reed Midem etc
 twitter.com/gleonhard
Get ready for...
Image via: kk.org
Like the printing press 600 years ago...
=

    +   +
Connected people ‘consume’ differently
It used to be: Dominate and win!
Basically... our world has been pretty much top-down until now
....until now
The TV Generation The Net Generation
Reaching Millions of Reaching the perfect
 People at the same 100 people that each
time - with the same reach 100 people
content or message that each reach 100
 or... advertisement      people...
•“Empowering People” i.e. the consumers i.e. the
users is the winning theme everywhere
• API Culture is booming: “Build yours with mine”
• A lot of what used to cost money is becoming
‘free’ (eMail, phone calls, news, games, music...)
• Sharing explodes
• Interruption-Marketing becomes ‘Mission Impossible’
• Captive audiences are are thing of the past
Connected people ‘consume’ .... Not;)

   The Link  Economy
 C ulture of Participation
         Meritocracy
     Real-Time Everything
 Sh aring is the key driver
Advertising is Content -
We can't think of ads as
separate ‘stuff’ any more.
The captive audiences are
vanishing - so who do we
desire to interrupt?
Maybe we only needed
traditional Advertising &
   Marketing because
         we were

        Not
Connected
And we will have to get used to monetary
value being derived in many new forms!



                IBM
Self Publishing (Expression...?) on Steroids
Location Location Location
Real-Time is becoming crucial

• Don’t memorize - find!
• Find: when and where you need
  it - not before
• Location and Timing
• Augmented Realtime Data
• Cloud services: links not storage!
Social search and peer navigation
And yes, everyone everywhere will be...




Marketing will be sourced this way, too
We are in
the midst of
re-defining:
People subscribe to People




     Source: iStockphoto.com
The biggest opportunities are

      in connecting the


 Cloud             with the

      Crowd
•Control is no longer really
 feasible, and is quickly being
 replaced with Trust
•Data is the new Oil
•Privacy is the next major issue
     Command & Control
          is becoming
Coordinate & Cultivate
          *Thomas Malone “The Future of Work”
(Trans)Action
Data Usage Engagement

         Attention

     Conversations

        Content
= Content
= Advertising
Push Objects   Pull Objects
“I need to get my message
  out to as many people as
   possible, as quickly as
          possible”

         “I need to have
    conversations with my
 community, make my product
 as attractive as possible, and
     set it free as much as
              possible
Was...
Will be
Great User Interface & User
Experience changes everything
The Mobile Use *fka
 ‘Consumption’ of Digital

  Goods is the #1
growth story of the
     next decade
My Keywords for mobile communications -
and the new ‘Advertising’ that will go with it
• Devices feel like ...books
• Touch / Draw / Zoom UIs and UXs
• Always-on, 4 sure (mashed access)
• OS / Software on the network
• Very low power consumption
• Explosion in location-based services
• Technology becomes even more
 invisible
Radio TV Phone Library Message-Center
NewsReader Game-Pad Image Viewer Wallet
So will people read like this?
                      2012 Book
                Publishing Revenues:
              $43 Billion in U.S. (BISG)
               $120 Billion Global (est)
It used to be...

Premium
  “Option”
   “Extra”



Default
Soon...

The New
Premium


 Default
Standard
The new
‘Normal’
If Access replaces Ownership as Default...
Experience

Embodiment

Access
How will access to content be paid for?

  Paid by 3rd Parties
          Flat-Rates
           Bundles

     Access
New Content in the content industries:
 A crucial shift Industry Generatives

 • Content ‘Pre-Web’: Presenting -
   and selling - professionally
   produced Content
 • Content ‘Web-Native’:
   Presenting - and selling -
   Context, People, Relevance,
   Packaging, Timeliness - and
   all types of Content!
But beware...
The ‘new’ $$$


 Attention Kernels
Digital Breadcrumbs
  Mouse Exhaust
     Click-Trails
Attention
Transfer
Imagine this scenario:
 • Your location is tracked (if and when activated)
 • Your click-trails are shared (with some, sometimes)
 • Your opt-ins are 100% voluntary, intentional, deep, real
 • Your ratings, ‘likes’ and recommendations are available
 • Your network of peers is available at certain times


The new, old deal:

 Free content in return for your data,
  your attention, your engagement.
Great for us as Users fka Consumers




 Not so great for the creators?
But what are we actually paying for...?
Some answers to the ‘Free’ Challenge




                          Source: Chris Anderson, Wired
Freemium and New Generatives: Pandora


    Convenience         Premium Experience




      Personalization    ‘Paying for Privacy’



    Packaging           Convenience
The Future of Content

         Open
         Mobile
      Connected
     Collaborative
    Interdependent
It’s hard to ‘own’ a copy now but
   You can own the
 Context, the Meaning,
  the Relevance, the
    Experience, the
   Embodiment, the
       Timing...
A key opportunity for trusted parties
The new Marketing Paradigm
Interruption costs Money
Engagement costs Control
Summary
Thanks for watching!

★ email me at gerd@mediafuturist.com
★ twitter.com/gleonhard
★ facebook: gleonhard
★ more presentations at
  www.mediafuturist.com

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Creating value with Content: the Future Of Marketing & Advertising, by Gerd Leonhard Sydney 8-18-2009

  • 1. Content 2.0 and the Future of Marketing & Advertising ‣ Futurist ‣ Strategist ‣ Author & Blogger www.mediafuturist.com twitter.com/gleonhard
  • 2. What I do: ‣Understand Clients such as IBM, Google, ‣Imagine Nokia, DDB, Sony BMG, Orange / France Telecom, BBC, ITV, RTL, ‣Translate The European Commission, TribalDDB, Omnicom, Siemens, www.mediafuturist.com Kuoni, Reed Midem etc twitter.com/gleonhard
  • 4.
  • 6. Like the printing press 600 years ago...
  • 7. = + +
  • 9.
  • 10. It used to be: Dominate and win!
  • 11. Basically... our world has been pretty much top-down until now
  • 13. The TV Generation The Net Generation Reaching Millions of Reaching the perfect People at the same 100 people that each time - with the same reach 100 people content or message that each reach 100 or... advertisement people...
  • 14. •“Empowering People” i.e. the consumers i.e. the users is the winning theme everywhere • API Culture is booming: “Build yours with mine” • A lot of what used to cost money is becoming ‘free’ (eMail, phone calls, news, games, music...) • Sharing explodes • Interruption-Marketing becomes ‘Mission Impossible’ • Captive audiences are are thing of the past
  • 15.
  • 16. Connected people ‘consume’ .... Not;) The Link Economy C ulture of Participation Meritocracy Real-Time Everything Sh aring is the key driver
  • 17.
  • 18. Advertising is Content - We can't think of ads as separate ‘stuff’ any more. The captive audiences are vanishing - so who do we desire to interrupt?
  • 19. Maybe we only needed traditional Advertising & Marketing because we were Not Connected
  • 20. And we will have to get used to monetary value being derived in many new forms! IBM
  • 23. Real-Time is becoming crucial • Don’t memorize - find! • Find: when and where you need it - not before • Location and Timing • Augmented Realtime Data • Cloud services: links not storage!
  • 24. Social search and peer navigation
  • 25. And yes, everyone everywhere will be... Marketing will be sourced this way, too
  • 26.
  • 27. We are in the midst of re-defining:
  • 28. People subscribe to People Source: iStockphoto.com
  • 29. The biggest opportunities are in connecting the Cloud with the Crowd
  • 30. •Control is no longer really feasible, and is quickly being replaced with Trust •Data is the new Oil •Privacy is the next major issue Command & Control is becoming Coordinate & Cultivate *Thomas Malone “The Future of Work”
  • 31. (Trans)Action Data Usage Engagement Attention Conversations Content
  • 33. Push Objects Pull Objects
  • 34. “I need to get my message out to as many people as possible, as quickly as possible” “I need to have conversations with my community, make my product as attractive as possible, and set it free as much as possible
  • 35.
  • 38. Great User Interface & User Experience changes everything
  • 39. The Mobile Use *fka ‘Consumption’ of Digital Goods is the #1 growth story of the next decade
  • 40. My Keywords for mobile communications - and the new ‘Advertising’ that will go with it • Devices feel like ...books • Touch / Draw / Zoom UIs and UXs • Always-on, 4 sure (mashed access) • OS / Software on the network • Very low power consumption • Explosion in location-based services • Technology becomes even more invisible
  • 41. Radio TV Phone Library Message-Center NewsReader Game-Pad Image Viewer Wallet
  • 42.
  • 43. So will people read like this? 2012 Book Publishing Revenues: $43 Billion in U.S. (BISG) $120 Billion Global (est)
  • 44. It used to be... Premium “Option” “Extra” Default
  • 46. If Access replaces Ownership as Default...
  • 48. How will access to content be paid for? Paid by 3rd Parties Flat-Rates Bundles Access
  • 49.
  • 50. New Content in the content industries: A crucial shift Industry Generatives • Content ‘Pre-Web’: Presenting - and selling - professionally produced Content • Content ‘Web-Native’: Presenting - and selling - Context, People, Relevance, Packaging, Timeliness - and all types of Content!
  • 52. The ‘new’ $$$ Attention Kernels Digital Breadcrumbs Mouse Exhaust Click-Trails
  • 54. Imagine this scenario: • Your location is tracked (if and when activated) • Your click-trails are shared (with some, sometimes) • Your opt-ins are 100% voluntary, intentional, deep, real • Your ratings, ‘likes’ and recommendations are available • Your network of peers is available at certain times The new, old deal: Free content in return for your data, your attention, your engagement.
  • 55. Great for us as Users fka Consumers Not so great for the creators?
  • 56. But what are we actually paying for...?
  • 57. Some answers to the ‘Free’ Challenge Source: Chris Anderson, Wired
  • 58. Freemium and New Generatives: Pandora Convenience Premium Experience Personalization ‘Paying for Privacy’ Packaging Convenience
  • 59.
  • 60. The Future of Content Open Mobile Connected Collaborative Interdependent
  • 61. It’s hard to ‘own’ a copy now but You can own the Context, the Meaning, the Relevance, the Experience, the Embodiment, the Timing...
  • 62. A key opportunity for trusted parties
  • 63. The new Marketing Paradigm
  • 66. Thanks for watching! ★ email me at gerd@mediafuturist.com ★ twitter.com/gleonhard ★ facebook: gleonhard ★ more presentations at www.mediafuturist.com