3. Definition
Market Segmentation:
Dividing a market into distinct groups with distinct
needs, characteristics, or behavior who might
require separate products or marketing mixes.
4. •Better matching customer needs
•Higher profits
•Better Growth
•Retaining Old customers
•Effective Marketing
Communication
•To increase market share
5. Factors affecting Segmentation
Size of the company
Objectives of the company
Resources
Type of the product
Competition
Nature of Market
Life cycle stage of the product
7. Step 1. Market Segmentation
Bases for Segmenting Consumer Markets
Geographic
Demographic
Age, gender,
family size and
life cycle, or
income
Psychographic
Social class, lifestyle,
or personality
Behavioral
Occasions, benefits,
uses, or responses
Nations, states,
regions or cities
8. 4 - 8
Examples: Segmenting Using Geographics
Geographic:
Region South, East, West, North,
Central
City size Under 25,000; 25,001-100,000;
100,001-500,000;
500,001-1,000,000; etc.
Urban-rural Urban, suburban, rural, farm
Climate Mountainous, seacoast,
rainy, cold
9. 4 - 9
Demographic:
Income Under Rs10,000; Rs10,001-Rs25,000;
Rs25,001-Rs35,000; Rs35,001-Rs50,000;
over Rs50,000
Age Under 6, 6-12, 13-19, 20-34, 35-49,
50-64, 65 and over
Gender Male, female
Family life cycle Young, single; young, married, no
children, etc.
.
Education Grade school only, high school graduate,
college graduate, university graduate
Occupation Professional, manager, clerical, sales,
student, homemaker, unemployed
Examples: Segmenting Using
Demographics
10. 4 - 10
Psychographic:
Personality Ambitious, self-confident,
aggressive,
introverted, extroverted, sociable
Lifestyle Activities (golf, travel); interests
(politics, art);
opinions (conservation, capitalism)
Social Class: Upper, upper middle, lower middle,
etc.
Examples of Psychographic and
Behavioural Segmentation
11. Examples of Psychographic and
Behavioural Segmentation
Behavioural:
Benefits desired Examples vary widely depending on
product: appliance — cost, quality,
operating life; toothpaste — no cavities,
plaque control, bright teeth, good taste,
low price
Usage rate Nonuser, light user, heavy user
12. Market Segmentation
Bases for Segmenting Industrial / Business Markets
Bases
for Segmenting
Business
Markets
DemographicsPersonal
Characteristics
Situational
Factors
Operating
Characteristics
Purchasing
Approaches
13. Market Aggregation
Marketing a product to the largest audience possible
this leads to heavy exposure of the brand and product.