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LITE 2018 – How to Deliver Great Courses in Classroom, ILT, VILT, and Blended Environments [Vicky Kavanagh]



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LITE 2018 – How to Deliver Great Courses in Classroom, ILT, VILT, and Blended Environments [Vicky Kavanagh]

  1. 1. How to deliver great courses in elearning, ILT, VILT, and Blended Environments
  2. 2. Vicky Kavanagh(Professional Services Team Lead, Administrate Pro) I have worked for Administrate for 2 years, starting in the Operations team but quickly transitioning to Administrate Pro as Professional Services Manager. My role is to train and set up our customers for success, and to deliver solutions for their training business.
  3. 3. • What we mean by ILT, VILT, elearning, and Blended learning • Advantages and disadvantages of each method • Which method to choose • How to deliver ILT, VILT, elearning, and Blended learning, and the tools you’ll need • Recommendations & best practices • Customer case studies What we’ll cover
  4. 4. • ILT stands for Instructor-Led Training • VILT stands for Virtual Instructor-Led Training • elearning is online learning, or ‘self paced’ learning • Blended is the combination of both elearning and ILT or VILT What does it all mean?
  5. 5. ILT main advantages: • Personal interaction • Free exchange of ideas • Quick responses to concerns or questions • Hands-on guidance for complex training ILT Advantages & Disadvantages: ILT main disadvantages: • ILT training is potentially more costly • Greater logistics involved • Not as flexible in terms of timing, priorities, location etc… • The success of ILT largely depends on the trainer • Doesn’t necessarily suit ALL learners
  6. 6. VILT main advantages: • Training irrespective of learner’s location • Lower budget concerns • Track learners’ performance through real-time assessments • Train large groups at short notice, or save cost on organizing an offsite training session • Very suitable for one-sided delivery: Webinar, Lecture, Demonstration VILT Advantages & Disadvantages: VILT main disadvantages: • Inability of the instructor to address the concerns of every user personally • The trainer has little option for gauging whether the learners are engaged • Time zones are an issue • Tight timeframes in which these sessions are held
  7. 7. elearning main advantages: • There are several formats you can employ to deliver your training • Training resources are available anywhere and at any time • Everyone can take advantage • It promotes active and independent learning • You don't have to depend on anyone for accessing learning • Interaction and problem-solving online • Rewind, watch again and again • Less costly ELearning Advantages & Disadvantages: elearning main disadvantages: • Assessments are limited to questions that are only objective in nature • Security of online learning programs • The authenticity of student work • Computer-marked assessments are generally only knowledge-based, and not practicality-based • Depends on technology and IT literacy • Some find it hard to motivate and organize themselves • Some students might feel isolated
  8. 8. Blended learning main advantages: • Opens up your business to more potential customers • Saves on cost and time • Opportunity for face to face time • Easy to track student progress Blended Learning Advantages & Disadvantages: Blended learning main advantages: • Depends on technology and IT literacy • ‘Learner lag’ • Less incentive to attend ILT sessions • Overwork of trainers • Overload of students • Authenticity of student work
  9. 9. Ask yourself the following: • What type of training company do I run? Is it local, international? • What type of training do I offer? e.g. workshops, certifications, webinars • Internal or External Training? • Do I offer recurrent training? • What’s my budget? • What is the culture in the locations where I’m delivering training? So which is the best learning method to adopt?
  10. 10. • Based on our experience in helping customers successfully build their training business, here are some things to consider Ok so how do I deliver my training?
  11. 11. • Plan, Deliver, Feedback, Improve: • Plan your training thoroughly: • Start by performing a need analysis • How many people do you train? How long do you train them for? • Include the instructor at the planning stages • Identify gaps in current training • Find the balance between classroom and online Recommendations and Best Practices
  12. 12. • Plan, Deliver, Feedback, Improve: • Roll it out to your students: • However you do it, ensure you have the right infrastructure and technology to deliver • Gather feedback • Regular insight and feedback from your learners and your instructors is vital • Improve • Once you’ve gathered that feedback, make sure you use it! Recommendations and Best Practices
  13. 13. ILT and VILT • Having the right instructors, the right training, monitoring and evaluating them is key as the success of the ILT & VILT largely depends on the trainer • Do you have the right tools for VILT? • Can you market your VILT classes, do you have the capabilities to market it? Efficiently delivering ILT and VILT training
  14. 14. Nail the three key elements of elearning: • Creating your content • DIY or vendor? • Choose your learning management system (LMS) • Evaluate your vendor • Host and deliver your content • Choose your training management system • Track ROI • Track progress • Grade assessments • Issue certificates Efficiently delivering elearning
  15. 15. Blended learning • Bring together the best of ILT, VILT and elearning • Bolster classroom experience • Cater for all learning modes • Harness the power of a TMS and LMS Efficiently delivering blended learning
  16. 16. What tools do I need?
  17. 17. What tools do I need?
  18. 18. Let’s look at how some of our customers do it
  19. 19. Let’s look at how some of our customers do it
  20. 20. • Examine the training landscape • Choose the right training method for YOUR business • Plan your training meticulously • Equip yourself with the right tools to deliver • Gather feedback • Be #alwaysimproving! Quick Recap
  21. 21. • Come and find me after the session if you have any questions • Or feel free to drop me an email at and add me on LinkedIn! Stay in touch!