Business Training Strategies

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A superb tool to analyze best practices for training. Thanks to Business Training Library.

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Business Training Strategies

  1. 1. Winning Training Strategies Across Organizations Ryan Gunhold Training and Development Consultant
  2. 2. What We’ll Cover Today  What a World-Class Training Program Looks Like  Strategies for Building a World-Class Training Program Using Low-Cost and No-Cost Training Resources  Best Practices to Increase Your Training ROI  Case Studies from Other Smaller Companies Who Have Successfully Implemented Fortune 500® Quality Training Programs  How to Take Action with Business Training Library
  3. 3. Poll Question #1 What is your primary role in your company? A. Training B. Human Resources C. General Management D. Sales E. Finance / Accounting F. Other
  4. 4. Poll Question #2 Describe the state of your current training efforts. A. We don’t have a formal training program, but are looking to start one. B. We have a training program now but it needs improvement. C. We have a good training program now … just looking to pick up one or two good ideas today.
  5. 5. Characteristics of a World- Class Training Program Training is Viewed as a Strategic  Investment – Not a Business Luxury  Training Programs are Targeted to Meet Specific Business Objectives  Results are Measured
  6. 6. A Closer Look at the Training Top 125 Wells Fargo Blended learning program – online courses, virtual classroom, instructor- led LMS tracks/manages compliance records 20% increase in on-boarding licensed bankers Training costs down 40% Miami Children’s Hospital 360-degree performance tool 40+ online & instructor courses in core curriculum Participants complete a performance improvement project ROI = $850,000+ McDonald’s Invest $18K per manager Mangers spend 2,000+ hours in training over 4 years 100% Hamburger University courses eligible for college credit
  7. 7. Quoting … “Training isn’t something we do when we have money to blow. Training is something we do to differentiate ourselves from the competition. We invest and show our employees that we care enough about them to help them grow. And that has a direct impact on our bottom line.” - Bob Nelson, Author & Business Consultant
  8. 8. Why Build a World-Class Training Program • Increased Productivity & Sales • Lower Turnover • Improved Employee Morale • Satisfied Employees AND Customers • It PAYS!
  9. 9. World-Class Training Costs Time • Average of 53.5 hours/per employee in training each year. Money • Average training budget was 3.7% of total payroll.
  10. 10. Can You Afford a World-Class Training Program?
  11. 11. Poll Question #3 What would you estimate your total training budget to be? A. Less than 1%? B. 1 to 3%? C. 3 to 5%? D. Or More than 5%?
  12. 12. Poll Question #4 How much time does the average employee in your organization spend in training each year? A. 10 hours B. 20 hours C. 40 hours D. Or more
  13. 13. Winning Strategies for Building a World-Class Training Program (Without Breaking the Budget) • Think and Act Strategically • Use Low-Cost & No-Cost Training Resources • Be Creative • Use Technology • Track and Measure the Results
  14. 14. Think & Act Strategically • Create a Corporate University • Develop Training Programs to Meet Specific Business Objectives • Build Curriculum-Based Development Plans • Enlist Support of Senior Management • Communicate
  15. 15. Low-Cost & No-Cost Training Resources • Use Your Internal Talent • Seek Out Local Resources and Speakers (Community College, Chamber of Commerce) • Vendor Training • Association Educational Programs • Government Programs
  16. 16. Be Creative • Barter for Training • Send a Scout • Start a Training Contest • Develop Training Partnerships • Start a Training Newsletter
  17. 17. Use Technology • Web-Based Training Courses • Video, DVD & CD Programs • Teleconferences • Webinars • Publish Your Own Online Courses
  18. 18. Track & Measure the Results • “If You‟re Not Keeping Score, It‟s Just Practice” • Determine Success Criteria Upfront • Identify Metrics • Use Technology • Share Results
  19. 19. 4 Ways to Measure • Level 1 – Reaction • Level 2 – Learning • Level 3 – Behavior • Level 4 – Results
  20. 20. Poll Question #5 Select the highest level at which you are currently evaluating training. A. Level 1 – Reaction B. Level 2 – Learning C. Level 3 – Behavior D. Level 4 – Results
  21. 21. Best Practice Ideas • Lunch „n Learns • Incorporate Training Into Staff and Department Meetings • Blended Learning • Offer CEU‟s and College Credit • Tie Training to Performance Reviews • Create Certificate or Awards Program
  22. 22. Best Practice: Lunch ‘n Learns • Plan Ahead • Select Topic or Speaker • Promote Training Session - Emails, Posters Newsletters, etc. • Include Time for Discussion • Have Participants Complete Evaluation Forms
  23. 23. Best Practice: Incorporate Training Into Meetings • Involve Managers and Supervisors • Select Programs with Shorter Lengths • Review Materials Before Meeting • Create or Purchase Participant Handouts • Rotate facilitators
  24. 24. Best Practice: Blended Learning • Combine group training methods with self-paced options • Use Self-Paced Courses as Pre-Work for Classroom Training • Follow-up Classroom Training with Self- Paced Courses
  25. 25. Best Practice: Offer College Credit & CEU’s • Courses May Offer CEUs and College Credit • Include Professional Certification Programs
  26. 26. Best Practice: Tie Training to Performance Reviews • Make Development Plans Part of Performance Reviews • Use Courses Targeted to Address Gaps and/or Skills Needed for Promotion • Managers Can Specify that Employees Complete a Certain Number of Courses Before Next Review • Follow Up on Progress – Integrate Training into Coaching Sessions
  27. 27. Best Practice: Certificate Programs • Determine Program Goals • Monetary or Non-Monetary Rewards • Recognize Achievements in Public • Develop a Communication Plan
  28. 28. Best Practice Solutions Industry-Leading Courses & Referenceware • 4,000+ Online Training Courses • 400+ Streaming Video Programs • 3,000+ Video-Based Programs • Books24x7® - On-Demand Access to 700+ Business & Computer Skills Referenceware Learning Management System (LMS) • Customized Online Universities or Learning Centers • No Setup, Maintenance or Hosting Fees • Competency & Certification Modules • Classroom Management • WebEx Integration Professional Services • Custom Content Development & Reporting • Implementation & Integration Support
  29. 29. Thank you for your time today! We hope you found the information to be of value to you & your organization. For Additional Information: ryan.gunhold@gmail.com

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