Presentation to Small and Medium sized businesses explaining how to best use new technology in a weak economy.

1. Small/Medium Business
Strategy Update
Outsourcing Information Technology
A DP Solutions Company

2. Agenda
 Welcome
 DP Solutions acquisition of ATSG
 Small/Medium Business Challenges and Alternatives
 Information Technology (IT) Trends Driving Change
 New Business Opportunities Using IT
 New IT services
 Dr. Cliff Kaufman - President, The Terminal Corporation
 Managed IT Services Presentation
A DP Solutions Company

3. DP Solutions + ATSG
 DP Solutions Founded in 1971
 Now 60 People
 380 customers
 Dedicated to providing innovative customized IT
solutions
 Network Services
 Business Continuity
 Internet Services
 Hosting Solutions
 Business Applications
 Application Development
 Hardware and software
 A perfect match – Stronger and Better
A DP Solutions Company

4. Small/Medium Business Challenges and
Alternatives
 The economic downturn has effected almost
every business
 Lower volumes
 Slower and more costly sales
 Fewer customers
 People under utilized
A DP Solutions Company

5. How do we cope with the recession?
 Many costs are fixed and cannot be reduced
 Leases
 Equipment and software
 Reduce variable costs
 Defer new projects
 Defer replacement of worn out equipment
 Defer maintenance
 Reduce hours and staff
 Are these the best things we can do?
A DP Solutions Company

6. How can we ensure success in the
recovery?
 Maintain and strengthen core competencies
 Strengthen customer relationships
 Improve quality and service
 Retain key people
 Retain key business partners
A DP Solutions Company

7. We can achieve a balance between
reductions and improvements
Outsource processes and systems
COPE WITH RECESSION FOCUS ON RECOVERY
Reduce costs and risks Improve performance and
reliability
•Free up people for critical
tasks •Improve productivity
•Focus on core business •Provide flexibility to scale for
requirements growth
•Focus on customer •Implement new IT capabilities
retention
A DP Solutions Company

8. New Improved Information
Technologies Provide Opportunity
 CPUs, Storage, Devices, Media,
 Servers and Workstations
 Smartphones
 Mobility
 High speed networks
 Web access and services
 New Operating Systems and Applications
 Security and contingency
So What?
A DP Solutions Company

9. Virtualization - a new paradigm
to leverage power and capacity
 Virtualization 101
Benefitsinclude: higher utilization, flexibility, reliability, and lower cost
Consolidated servers use less power and less space
A DP Solutions Company

10. The evolution of “Cloud Computing”
 New and improved technologies driving change
 Resources on demand
 Remote provisioning, monitoring and repair
 Cloning, reallocation, duplication
Remote Network Services
Web Services
Spam Filters Backup and Recovery
Virtual Networks
Virtual Servers
Data Storage
A DP Solutions Company

11. New Business Opportunities using
Information Technologies
 Integrated applications
 Office applications with shared calendars and files
 Content management
 Automated workflow
 Voice, data, media
 Thin client application servers for clerical activities
 Web Portals and applications for employees,
customers, and suppliers
 Timely access to critical information for mobile and
remote staff
 Other
A DP Solutions Company

12. IT service offerings for SMBs
 New IT services and products now available
 Managed IT Support Services
 Proactive remote support to customer locations
 Hosting Services
 Backup and Contingency Services
 Collocation of customer equipment
 Hosted solutions
 Email, and smartphone access
 Thin client, MS Office,
 MS SharePoint, web sites
 Virtual Servers supporting
 ERP
 Custom applications
 Integrated Applications Solutions
 Content, processing
 Communication, mobility
 Voice, Data, Media
A DP Solutions Company

13. Outsourcing IT requires a
competent IT provider and partner
 Capabilities and resources that will meet your
business needs
 Management and Staff
 Proven skills and resources
 Planning and implementation
 Project management
 Technical services and support
 Alliances with specialty service providers
 Alliances and certifications with major technology
providers
 Financial Stability
 Menu of solution offerings that are flexible and scale
to meet demand
A DP Solutions Company

14. Outsourcing IT requires a
competent IT provider and partner
 Commitment to meet the needs of your business
 Trusted advisor
 IT planning
 Proactive guaranteed service and support
 Project and vendor coordination
 Technology integration
 Commitment to ongoing Investment in best practices
and infrastructure
 People
 Training
 Infrastructure
 Products and services
A DP Solutions Company

15. Summary
 SMBs should focus on their core competencies
 Outsourcing IT functions is a strategic decision
 In house IT requires
people, skills, equipment, software, space, commu
nications and more
 Outsourcing provides SMBs affordable and rapid
access to robust technologies, systems and
expertise
 Improve business process and communications
 Improve performance, availability and reliability
 Improve security, backup and contingency
 Increase IT options and resources
 Lower overall IT costs
A DP Solutions Company