The document provides summaries of various service offerings from Satyam Computer Services Ltd., an Indian IT consulting and services provider. It describes 12 different practice areas, including Application Development and Maintenance Services, Business Intelligence and Performance Management, Consulting and Enterprise Solutions, Oracle Enterprise Applications, and Infrastructure Management Services. For each practice area, it lists key services offered and differentiators compared to competitors.
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Have the message received by managers and peers along with a test email for review
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https://alandix.com/academic/papers/synergy2024-epistemic/
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Satyam Business Honeycomb Booklet
1.
2. Application Development and
Maintenance Services (ADMS)
ADMS is a Horizontal Competency Unit offering application
development and maintenance services across the verticals. ADMS aims
to deliver operational excellence to customers by increasing the
business value from IT investments and reducing the overall cost of
application ownership. By working closely with customers, the teams
ensure customer delight is enhanced and Business Transformation is
achieved. With their proven industry standard processes, tools and
methodologies and highly skilled resources, ADMS ensures delivery
excellence.
Service Offerings
Service Framework
l Application Development (AD)
l Application Transformation (AT)
l Application Management (AM)
Technology Competencies
l SOA
l Java EE and Open Source
l Advanced Microsoft Technologies
l Mainframe Consulting
l Performance Engineering
Key Differentiators
l Speed to Market: Rapid scalability using our large pool of talented
resources
l World-Class Skills: Resources are skilled, experienced and trained
l Flexibility: Operating model permits flexible staffing options
l Cost: Leveraging the global talent, thereby optimizing costs
3. Business Intelligence &
Performance Management (BI & PM)
Satyam is focused on Business Transformation as a key driver for
future growth. With BI being a key technology enabler for business
transformation among our clients, the Practice is committed
towards making BI more effective by rolling out a broad spectrum of
BI & PM services. The Practice vision is to engage and collaborate
with customers on transformation initiatives that result directly in
rapid and tangible business benefits, with well-defined goals and
timelines. Making BI pervasive across each one of our clients is part
of the transformation endeavor that we undertake.
Service Offerings
l BI-driven Business Transformation Services
l Packaged Analytics through iDecisionsTM (Industry-centric BI
Solution Framework)
l Data Management Services
l Performance Management Services
l Predictive Analytics
Key Differentiators
l Proven expertise in BI-driven business transformation and
innovative engagement models such as “Outcome-based
Pricing Models” leveraging unique BI offerings such as
Predictive Analytics and industry-centric solution frameworks
l One of the broadest spectrum of BI & PM service offerings in
the industry in BI Consulting, Analytics, Data Management and
Data Warehousing
l Strong expertise in industry-centric BI solutions leveraging the
iDecisionsTM platform
l A strong value proposition on-budget solution delivery
leveraging the Global delivery model
4. Consulting and
Enterprise Solutions (CES)
The Consulting and Enterprise Solutions (CES) Practice helps clients
succeed in their businesses. This is made possible through
partnership with CXOs in helping them synergize their vision and
convert it into reality. With proven expertise in process
management, multiple technologies, project management direction,
change management and effective communication, the team has
helped solve issues and successfully deliver 370 global projects. The
team has continuously helped customers realize business value
through an orchestrated set of transformational activities that
include Strategy Transformation, Process & Technology
Transformation, and Business Transformation. With a team of over
5000 consultants, the team has delivered projects across the globe,
and helped clients maximize value from IT-enabled business
transformations.
Service Offerings
l Product Lifecycle Management & Supplier Relationship
Management
l Supply Chain and Logistics Management
l Content and Process Management
l Business Value Enablement
Key Differentiators
l Largest and dedicated practice focused on Process Consulting,
Imaging, Content management, Business Process Management,
EAI, Business Intelligence & Data warehousing amongst IT
companies in India
l End-to-end solution capabilities in Strategy, Business Process
and Technology
l Strong focus on consistency and delivery excellence
l Dedicated CoEs to develop and share insights, strategies and
tools across industries and geographies
5. Oracle Enterprise
Applications (EA)
The Oracle Enterprise Applications (EA) team helps businesses globally
sustain growth plans, succeed in a rapidly changing and highly
competitive environment. With a strong team of 6,000 professionals
with well-established competencies in Oracle (and the acquired
products), the Oracle EA team caters to some of the marquee
customers across industries. The watch-words being – complete
customer compliance, tailored business transformation solutions, value-
addition by creative ideation. From solution architecting to delivery,
Oracle EA’s thoughts and actions are focused on bringing in innovation
in everything and giving customer the competitive edge.
Service Offerings
l Business Transformation Consulting, Implementation and Global
Rollouts
l Application Maintenance & Support
l Upgrade Services
Key Differentiators
l World # 3 in Oracle Implementation Services - Forrester placed us
among the leaders of “an extremely well-qualified pack”
l Leader in the Oracle Ecosystem with well-established competencies
in Oracle acquired products
l Robust Implementation experience of over 500 engagements
across 20 verticals and 45 geographies with highest number of R12
engagements
6. Integrated
Engineering Solutions (IES)
IES offers complete product life cycle solutions to its customers
integrating different engineering domains such as Mechanical, Electrical
and Electronics. The products are physical in nature and the solutions
enable clients in reducing the time-to-market with added value and
ranging variety. The focus industries for IES are Aerospace, Auto,
Industrial/Heavy Equipment, Consumer Products and Semiconductors
and the customers represent leading global majors in their respective
industries.
Service Offerings
l Value Engineering – Re-engineer current products of the clients for
additional value to the end-consumers by reducing the cost or by
additional features/functionality at the same cost
l Engineering Design – Support NPI programs of the clients with
solutions in Engineering Detailing and Tooling, Reliability, Design
Validation and Manufacturing Support
l Hi-tech Solutions – Hardware Engineering, Controller Designs,
Firmware, Middleware and Embedded software, Verification &
Validation, Modeling & Simulation and Obsolescence Management.
l Cost Benchmarking – ‘Should Costing’ offerings
Key Differentiators
l Breadth of Industry coverage – Aero, Auto, Industrial/Heavy
Equipment and Electronics
l Robust Designs – By applying DFSS, DFR, DFM methodologies
l Process Discipline – Chief Engineers Office
l Costing Expertise
7. Infrastructure
Management Services (IMS)
IMS is engaged in helping enterprises around the world to transform their
IT infrastructure environments, and in turn to reshape their businesses for
future success. Through our transformational consulting practice, we help
customers develop roadmaps that better align their IT Infrastructures to
current and future needs, demystifying the correlation of IT to business
results. Through our managed services practice and collaborative,
evolutionary engagement model, we implement these roadmaps, putting
revolutionary ideas to work. The focus of our offerings is to better align the
IT infrastructure to the needs of the business – making it more responsive,
more reliable, less complex, and cost-effective. We ensure that our services
lead to business success, not a roadblock to the business’ ability to respond
to market demand.
Service Offerings
l Virtualization and Grid Computing
l SaaS and Hosted Application Management
l Unified Communications
l Security, Identity and Access Management
l Compliance Ready Infrastructure Services
l Business Driven IT Utilization
l Server Management
l Enterprise Systems Management
l End User Computing
l Backup and Archival/Data Storage
l Data Centre Management and Outsourcing
l Mainframe
l Network and Telecom Telephony
l Web Admin and Middleware
Key Differentiators
l Dedication consulting and managed service practices
l Better value proposition from IMS services with larger Satyam portfolio
l Evolutionary customer engagement philosophy enables adoption of
services at defined pace
l Global delivery centers with local IMS presence across the world
l Unparalleled experience across industry verticals
l Vast experience with complex IT environments
8. SAP
Business Transformation is the new buzzword across the echelons in
the IT industry. With specialized teams spread globally and a deep
understanding of new and emerging business models, Satyam’s SAP
Practice, a market leader and a Global SAP partner, is a beehive of
innovation and value-addition. With the iTangram model in place,
businesses can now seamlessly leverage the broad spectrum of SAP
capabilities. Satyam’s SAP Practice believes in co-innovation and
Business Transformation, Together. with Customers and Partners.
Service Offerings
l End-to-end Implementations, Global Rollouts and Upgrades
l Industry-centric composites and white space solutions
n Key solutions include:
l iSAFE,
l iLUBES,
l iDECISIONS and
l FINLEAD+
Key Differentiators
l Largest SAP Practice in India with a strength of over 5,300
l Investments in white space, industry solutions and composites
l Ranked 4th globally on the ‘ability to execute’ by Gartner
l Ranked # 1 among India Inc and # 5 Globally by Forrester Research
l World’s largest NetWeaver Practice
l Winner of SAP Pinnacle Award 2008
l SAP’s 1st Strategic Service Partner for MENA Region
9. Satyam BPO
Satyam BPO is the world’s first eSCM capable level 5 service provider.
Being one of India’s leading integrated end-to-end outsourcing service
providers, the company offers proven, full-service expertise for multiple
industries including Telecom, Pharmaceuticals, Financial Services,
Manufacturing, Energy and the Media and Entertainment industries.
Satyam BPO’s partnership-based approach has resulted in numerous
longstanding client relationships with Fortune 500 companies. Satyam
BPO is powered by a combination of domain expertise, operational
excellence, process skills and superior technology to offer a predictable
process outsourcing experience, all towards one end-objective - to
collaborate with the customer, partner strategically and help transform
his business.
Service Offerings
l Engineering Services
l Artwork and Pack Management
l Map Digitization
l Visualization Services
Key Differentiators
l World’s first eSCM-SP capability level 5 company
l Customer satisfaction scores of 88% (as against the industry
benchmark of 82%)
l Business portfolio, with over 60% revenues from high-end services
(as against industry standards of 20-30%)
10. Technology Frameworks
Technology Frameworks group has a dual-facing role in Satyam. It has
an internal facing role which focuses on strengthening competencies in
the organization and an external facing role that projects the
technology prowess of Satyam through thought leading propositions.
The primary function of the group is to develop strategic technology
plan for the organization by identifying, tracking, and experimenting
with new and potentially disruptive technologies which will help project
and assess technologies' impact on the organization and customers.
This group is also responsible for technology R&D, advanced specialized
technology centers, ensuring best practices for exploiting key
technologies that are shared across the organization’s frontline to its
customers. The focus of the group is to partner with competency units
to build new solutions and enhance existing solutions by bridging
technology gaps, improving technical competence and inducing
emerging technologies.
Service Offerings
l Technology Consultancy and Roadmap: Develop strategic
technology plans by identifying, tracking, and experimenting with
new and potentially disruptive technologies; measure the impact on
the organization and its customers
l Technology Frameworks and tools: Provide Solution Building
Framework for Java and Microsoft Technologies that has burnt in
best practices and provides a disciplined approach to development
and maintenance that lead to better productivity and quality
l Partnering with Competency Units (HCUs) for strengthening the
technology solutions to provide better products and services to
external customers or clients
Key Differentiators
l A Model for Technology competency and collaboration to promote
technology adoption and best practices
l Provide world-class consultancy to the customer on their journey of
business transformation by leveraging technology
l Early Induction and rollout of emerging technologies to our
customers through proactive engagement with technology alliance
partners
11. QEdge
QEdge is the independent product & application testing practice of
Satyam, having the right capability, processes and experienced
professionals to deliver world-class testing services to clients across the
world. While its experience of working for Fortune 500 companies and
industry leaders in various domains has given it a strong edge, a key
point that distinguishes QEdge from others is its ability to adapt to
emerging market trends and develop solutions proactively. QEdge also
targets to make its presence felt in the Testing Thought Leadership
quadrant and has received positive analyst recognition in this direction.
Our world-class testing infrastructure includes State-of-art and Robust
labs with secured, Isolated & Dedicated facility– Regression Lab, Load
Testing Lab, Storage Lab and Embedded Systems Lab.
Key Differentiators
l Test Business Consulting – Enabling right testing investment
(unique as endorsed by Analyst)
l Test Factory – One stop shop for all testing need
l Leadership initiatives - Test Business School, Test Quest, Testing
Maturity Model
l Mutli-lingual Testing Services – enabling the management and
production of products in multiple language and cultures
12. About Satyam
Satyam Computer Services Ltd. (NYSE: SAY) is a global IT consulting
and services provider, offering a range of expertise aimed at helping
customers re-engineer and re-invent their businesses to compete
successfully in an ever-changing market. More than 51,000* highly-
skilled professionals in Satyam work Onsite, Offsite, Offshore and
Nearshore, to provide customized IT solutions for companies across
several industries.
Satyam's ideas and products have resulted in technology-intensive
transformations that have met the most stringent of international quality
standards. Satyam’s Development Centers in India, the USA, the UK, the
UAE, Canada, Hungary, Malaysia, Singapore, China, Japan and Australia
serve 654* global companies, of which 185* are Fortune Global 500 and
Fortune US 500 corporations. Satyam's presence spans 63* countries,
across six continents.
* As of March 31, 2008
www.satyam.com