1. Marlene Groh, CCE, ICCE
Experience:
Carrier Enterprise Charlotte, NC
Regional Credit Manager December 2015 - Current
 Manage the Credit and Collection functions with 6 personnel and sales near $450M
 Improved the DSO by 2 points and lowered Percent Current by 7% which lead to a lower bad debt expense
Wastequip Charlotte, NC
Director of Accounts Receivable/Credit and Collections June 2014 – December 2015
 Directed the Credit, Collection and Accounts Receivable functions with 6 personnel and sales near $500M
 Decreased Past Due Receivables from $22M to under $9M in 3 months allowing for repayment of revolver
 Developed strategy, policies and procedures for new centralized Accounts Receivable Department
WW Grainger Charlotte, NC
Regional Credit Manager November 2012 – June 2014
 Oversaw team of 7 Credit Portfolio Managers who handle 750,000 active customers with sales of over $2B including
domestic and export accounts
 Analyzed and approved credit limits on single accounts up to $2M and orders to $1M optimizing sales opportunities
 Created training programs and improved processes to increase productivity creating cost savings
Credit Portfolio Manager April 2010 – November 2012
 Managed team of 6 Credit Associates responsible for collection of monies owed
 Reduced over 30 day % by 2 percentage points in one years time
US Foodservice Charlotte, NC
Credit Manager April 2004 – April 2010
 Supervised 5 credit personnel that managed the credit and collection functions of yearly sales of $650M
 Lowered DSO from 24.18 days to 15.68 Days
 Increased Percent Current from 82.64% to 96.09%
Assistant Credit Manager July 2003 – April 2004
 Handled portfolio of 1,000 customers for terms compliance
Education:
May 2017 East Carolina University, Greenville, NC Bachelors of Science in Business Administration, Management
June 2008 Graduate School of Credit and Financial Management, Dartmouth, NH Executive Award and Certified
Credit Executive Designation
May 1997 Lehigh Carbon Community College, Schnecksville, PA Associate of Applied Science in Accounting
Software/Applications:
Proficient in Microsoft Office with advanced Excel skills, SAP, AS400, Macola, RCM and Trend
Honors/Activities:
 Member of National Association of Credit Management
o Served on National Board for 7 years including National Chairman
o Served on Local board for 14 years including 3 terms as Chapter President
o Instructor for Credit Administration Program
o Recipient of NACM’s GSCFM 2008 Best Student Award and CFDD’s Distinguished Member Award
 Recipient of Lehigh Carbon Community College Accounting Excellence Award