These are the slides from my talk at Google Firestarters on 5th September 2017 in London. It's about two tools in particular we use at Smithery (www.smithery.com) to break the patterns that we find can emerge and strangle how people approach their work. The content is a compressed version of some of the material from the Innovation & Future Thinking course I led at IED in Barcelona this summer.
20. โCompanies were
comfortable and welcoming
to Design Thinking
because it was
packaged as a process.โ
Bruce Nussbaum,
โDesign Thinking is a Failed Experimentโ, 2011
38. New information
Analysis & synthesis
Previous experience
Cultural traditions
SOURCE: JOHN BOYD
PRESENT}
PATTERNS}
39. The pattern problem
An example becomes a lesson
A lesson becomes a method
A method becomes a practice
A practice becomes a doctrine
A doctrine becomes death
40. We canโt get caught waiting
for things to happen again
93. Gamers Pokรฉmon Public parks
Fashion fans Ltd editions Shopping malls
Patients NHS Doctors Surgeries
Self-driving cars Cheap fuel Village petrol station
Violent mobs Suppression Polling stations
94. All environments
now change faster
than our processes
can allow forโฆ
dynam
ic
and
robust
โฆwe canโt a๏ฌord to
get stuck in patterns
95. How do we design tools
that break patterns?
An example becomes a lesson
A lesson becomes a method
A method becomes a practice
A practice becomes a doctrine
A doctrine becomes death
100. WHO
WHAT
Culture, Individuals, Groups
What are they part of?
How do they communicate?
What beliefs do they share?
Matter, Space, Objects
What is it made of?
How is it accessed?
What does it depend on?
101. SLO
W
ER
FASTER
WHO
WHAT
Culture, Individuals, Groups
What are they part of?
How do they communicate?
What beliefs do they share?
Matter, Space, Objects
What is it made of?
How is it accessed?
What does it depend on?
What happens in
๏ฌve years time?
What have the last
24 hours been like?
In the long run,
how is this sustainable?
Step by step, how
does this work?
102. SLO
W
ER
FASTER
WHO
WHAT
Sketch the
momentary
interactionโฆ
Write the 5th
anniversary
press releaseโฆ
Map the
supply chainโฆ
Evaluate long-term
sustainabilityโฆ
Analyse population
trends by locationโฆ
Sort through user
complaintsโฆ
Empathy mappingโฆ
Prototype new
supporting serviceโฆ
103. SLO
W
ER
FASTER
WHO
WHAT
โฆusing
LEGO
bricks
โฆfor a news
organisation that
doesnโt exist yet
โฆusing metaphorical
territorial features
โฆas if you are a
UN working group
โฆas if this is a long
dead civilisation at
the turning point
โฆas a card game
โฆusing LEGO mini๏ฌgs
โฆas if you are a
parasitic start-up
113. people
space
MATERIALISM:
โall things, including
mental things and
consciousness,
are results of material
interactions.โ
IDEALISM:
โreality as we know it is
fundamentally mental,
mentally constructed,
or otherwise immaterialโ
actions,
interactions,
conversationsโฆ
objects,
environments,
systemsโฆ
114. people
space
MATERIALISM:
โall things, including
mental things and
consciousness,
are results of material
interactions.โ
IDEALISM:
โreality as we know it is
fundamentally mental,
mentally constructed,
or otherwise immaterialโ
actions,
interactions,
conversationsโฆ
objects,
environments,
systemsโฆ
Sometimes itโs this.
Sometimes itโs this.
142. Make your own tools to
break the pattern problemโฆ
An example becomes a lesson
A lesson becomes a method
A method becomes a practice
A practice becomes a doctrine
A doctrine becomes death