1. „Soft skills“ (attitudes and behaviour the German students think the
employers want their staff to have) in order of frequency of naming (20
students filled out the questionnaire):
1. team skills (15 x)
2. punctuality (13 x)
motivation (13 x)
3. open-mindedness (9x)
friendliness towards customers (9x)
4. helpfulness (8x)
orderliness (8x)
politeness (8x)
5. social behavior towards fellow staff (respect, consideration) (7x)
reliability (7x)
6. creativity (6x)
7. commitment (5x)
readiness to learn (5x)
8. ambition (4x)
adaptability, flexibility (4x)
self-confidence (4x)
organization skills (4x)
9. self-reliance (3x)
honesty (3x)
diligence (3x)
autonomy/ self-reliance (3x)
10.curiosity (2x)
calmness (also in difficult situations ) (2x)
determination (2x)
pleasant outer appearance
Further (one nomination each):
- careful work
- responsibility
- communication skills
- physical fitness
- optimism
- being well-informed about company
- charisma
- professional behavior
- language skills
- willingness to do extra work/ unpleasant chores etc.
2.
3. Soft skills required by regional companies
(Ahaus, Germany):
1. Berken, department store
positive attitude to work and life
healthy sense of self
open‐mindedness
pleasant outer appearance
flexibility
creativity
good communication skills
willingness to perform
own initiative
2. Dr. Riepe (ear specialist)
punctuality
exactness
discretion
reliability
politeness
good manners
right amount of talkativeness
3. Manzke, Lift maintenance
respect
punctuality
loyalty
good outer appearance
reliability
discipline
4. Pietsch, bathroom fittings
friendliness
good oral expression
team spirit
independent work
conscientiousness
interest in challenges
good outer appearance
5. Alma Küchen (kitchen manufacturer)
friendliness
imaginative
perseverence
achievement‐orientation
stress‐resistance
responsibility
6. expert electronics store
independence
responsibility
purposefulness
commitment
communication skills
self‐confidence
politeness
self‐organization skills
team spirit
good outer appearance
flexibility
stress‐resistance
willingness to travel
7. Shopware
creativity
English skills
team skills
interest in new challenges
organization skills
8. 2g Energy solutions
commitment
self‐organization skills
team skills
purposeful work
willingness to travel
punctuality
communication skills
reliability
solution‐oriented approaches
9. Beresa Mercedes dealer
enjoying personal contacts
adaptability
team skills
analytic thinking
attention to detail
reliability
responsibility
4.
10. Redlich, recycling
punctuality
reliability
keeping the workplace clean
voluntary tasks
politeness
readiness to do unpleasant tasks
readiness to work longer than 9‐5
11. Tobit Software
personal competences:
self‐reflexion
commitment
motivation
curiosity
social competences:
communication skills
integration skills
resilience w. regard to criticism
good manners
methodological skills:
new media skills
structured and purposeful work
analytic thinking
12. Volksbank – bank
honesty
activity
resilience w. regard to criticism
communication skills
openness
self‐confidence
team skills
reliable, trustworthy
purposeful
appreciative