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Taking a Social Analytics Look into Your
Collaboration Landscape to Drive Adoption
Femke Goedhart, Business Consultant
pan...
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
Going through life explaining:
‘How Nerds Tick’ to users
& ‘How U...
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
The
hype
is over But the principle is more alive than ever
JUST IN TIME
ECONOMYTask specialisation -> Outcome agility
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
MOBILITYCONNECTEDNESS
SKILLANALOG
SKILL
MOBILITYCONNECTEDNESS
DIGITAL
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
What are employers looking for in new employees?
1. Communication...
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
AGILITY REQUIRES A NEW WAY OF THINKING,
WORKING AND COLLABORATING...
“But companies will only
reap the rewards when
change occurs at the
level of the individual
employee”
Think 2019 / Februar...
SO....
COLLABORATE!
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
FORMALITY /
RELATIONSHIP
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
PERSISTANCE
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
AD HOCONGOING
INFORMAL
FORMAL
Question
driven
Relation
driven
Content
driven
Conversation
driven
Question
driven
Relation
driven
Content
driven
Conversation
driven
AD HOC
FORMAL
GROUPCOLLABORATION
INDIVIDUALCOLLABORATIO...
Question
driven
Relation
driven
Content
driven
Conversation
driven
AD HOC
FORMAL
GROUPCOLLABORATION
INDIVIDUALCOLLABORATIO...
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
And what about...
Culture
Experience/knowledge levels
Hierarchy
E...
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
WHAT ROLE CAN
ANALYTICS
PLAY?
CHARACTERISTICS
OF LONG TERM
STRUCTURAL
TRANSFORMATION:
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
https://w...
Insights
Direction
Prevention
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
AUDIENCE?
QUALITY OF SERVICE
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
PREVENTION
IMPACT ANALYSIS
JUSTIFICATION & COM...
RULES & REGULATIONS
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
CONSTRAINTS?
AVAILABILITYTECHNICAL
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
Quality of Service
Preventative analytics
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
DEMO
TIME
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
THANK YOU
FEMKE GOEDHART
BUSSINESS CONSULTANT PANAGENDA
@FEMKEGOEDHART
+31 6 25400482
FEMKE.GOEDHART@PANAGENDA.COM
Think2019 - Taking a Social Analytics Look into Your Collaboration Landscape to Drive Adoption
Think2019 - Taking a Social Analytics Look into Your Collaboration Landscape to Drive Adoption
Think2019 - Taking a Social Analytics Look into Your Collaboration Landscape to Drive Adoption
Think2019 - Taking a Social Analytics Look into Your Collaboration Landscape to Drive Adoption
Think2019 - Taking a Social Analytics Look into Your Collaboration Landscape to Drive Adoption
Think2019 - Taking a Social Analytics Look into Your Collaboration Landscape to Drive Adoption
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Think2019 - Taking a Social Analytics Look into Your Collaboration Landscape to Drive Adoption

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Session given at THINK2019 in san Fransisco on 14-2-2019:

How do you get users to adapt to new ways of working, and which tools do you use for that? What do platforms like mail, instant messaging and social enterprise mean in our drive to get users to be more connected, and how can analytics help drive a “successful adoption”? This session shares analytical data and change management concepts to show how you can get users to leverage available collaboration tooling to more effect. See how to combine information from platforms like IBM Domino, Microsoft Exchange, IBM Connections and Skype for Business and even file storage to get a better grip on what's happening and how to focus—all to stimulate your users to become a better connected, more innovative and more knowledgeable workforce.

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Think2019 - Taking a Social Analytics Look into Your Collaboration Landscape to Drive Adoption

  1. 1. Taking a Social Analytics Look into Your Collaboration Landscape to Drive Adoption Femke Goedhart, Business Consultant panagenda Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  2. 2. Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart Going through life explaining: ‘How Nerds Tick’ to users & ‘How Users Quirk’ to nerds @FemkeGoedhart
  3. 3. Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart The hype is over But the principle is more alive than ever
  4. 4. JUST IN TIME ECONOMYTask specialisation -> Outcome agility Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  5. 5. MOBILITYCONNECTEDNESS SKILLANALOG
  6. 6. SKILL MOBILITYCONNECTEDNESS DIGITAL
  7. 7. Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart What are employers looking for in new employees? 1. Communication 2. Honesty 3. Technical skills 4. … https://employmentnorth.com/top-10-qualities-and-skills-employers-are-looking-for/
  8. 8. Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart AGILITY REQUIRES A NEW WAY OF THINKING, WORKING AND COLLABORATING... Social Enterprise
  9. 9. “But companies will only reap the rewards when change occurs at the level of the individual employee” Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  10. 10. SO.... COLLABORATE! Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  11. 11. FORMALITY / RELATIONSHIP Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  12. 12. PERSISTANCE Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  13. 13. AD HOCONGOING INFORMAL FORMAL Question driven Relation driven Content driven Conversation driven
  14. 14. Question driven Relation driven Content driven Conversation driven AD HOC FORMAL GROUPCOLLABORATION INDIVIDUALCOLLABORATION ONGOING INFORMAL PHONE FACE-TO-FACE MAIL GROUP CHAT PERSISTANT CHAT INSTANT MESSAGING VIDEO CALLING TEXT COLLABORATION PLATFORMS FILE SHARING
  15. 15. Question driven Relation driven Content driven Conversation driven AD HOC FORMAL GROUPCOLLABORATION INDIVIDUALCOLLABORATION ONGOING INFORMAL PHONE FACE-TO-FACE MAIL GROUP CHAT PERSISTANT CHAT INSTANT MESSAGING VIDEO CALLING TEXT COLLABORATION PLATFORMS FILE SHARING
  16. 16. Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart And what about... Culture Experience/knowledge levels Hierarchy Expectations/history Global factors Time .... ADOPTION
  17. 17. Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  18. 18. WHAT ROLE CAN ANALYTICS PLAY?
  19. 19. CHARACTERISTICS OF LONG TERM STRUCTURAL TRANSFORMATION: Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart https://www.strategy-business.com/article/rr00006?gko=643d0 SCALE MAGNITUDE DURATION STRATEGIC IMPORTANCE
  20. 20. Insights Direction Prevention Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  21. 21. Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart AUDIENCE?
  22. 22. QUALITY OF SERVICE Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart PREVENTION IMPACT ANALYSIS JUSTIFICATION & COMPARISON GOAL(S)?
  23. 23. RULES & REGULATIONS Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart CONSTRAINTS? AVAILABILITYTECHNICAL
  24. 24. Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart Quality of Service
  25. 25. Preventative analytics Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  26. 26. DEMO TIME Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  27. 27. Think 2019 / February 14th, 2019 / © 2019 Femke Goedhart
  28. 28. THANK YOU FEMKE GOEDHART BUSSINESS CONSULTANT PANAGENDA @FEMKEGOEDHART +31 6 25400482 FEMKE.GOEDHART@PANAGENDA.COM

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