1. CURRICULUM VITAE
BAMFO EMMANUEL OWUSU
P.O. BOX DS 1051, DANSOMAN ESTATES-ACCRA
Tel: (+233) 207 457 590
Email: bamfoemml@hotmail.com
Date of birth: 16th December 1989
Nationality: Ghanaian
Marital status: Single
PERSONAL PROFILE SUMMARY
Bamfo Emmanuel Owusu is an enthusiastic young man with a Bachelor of Science degree in
Marketing who is organised, analytical and result oriented. He sees every new task as a challenge
and opportunity to learn new things. Emmanuel is comfortable working in a team and on his own.
CAREER OBJECTIVES
Emmanuel is seeking for an opportunity in a dynamic, challenging and result oriented working
environment to kick start a long tern professional administration and marketing career.
CORE STRENGTHS
Ability to research, plan, coordinate and to monitor people and work activities.
Human Management and Communication Skills.
Efficient team player
Proficiency in Microsoft Excel, Word and Outlook.
Proficiency in the use of online and social media applications.
Proficiency in Customer Relationship Management software, notably; SIEBEL 8.1 by
Oracle, 2050 IP SOFTPHONE (AVAYA SP3, 4.4).
2. EDUCATION
September 2011 - August 2013 University of Professional Studies, Accra
Bachelor of Science in Marketing (2nd class upper)
August 2008 - May 2010 Institute of Professional Studies, Legon
Diploma in Marketing (Distinction)
June 2007- August 2007 Hansnoparma Computer Training Institute
Diploma in Computer Software
September 2004 - June 2007 St. Peter’s Secondary School, Nkwatia
WORK EXPERIENCE
April 2016 – Till date Vodafone Ghana Limited
Position Experience Center Executive
Responsibilities To obtain client information by answering
telephone calls, interviewing clients, and verifying
information.
To assist customers by explaining procedures,
answering questions, providing information and
reporting customer problems where necessary.
To be updated about job knowledge by studying
new product descriptions, participating in
educational opportunities.
To maintain and improve quality results by
adhering to standards and guidelines and
recommending improved procedures.
To accomplish sales and organization mission by
completing related results as needed.
3. November 2013 – June 2015 ASB Capital Microfinance
Position Branch Supervisor
Responsibilities Preparation of marketing plans/strategies
Monitoring of branch’s income/Expenditure
Customer relationship management
Risk management of loan portfolios
Management of branch staff
Background checks of loan applicants
November 2010 - August 2011 Zebilla Senior High/Technical School
Position National Service Personal (Teacher)
Responsibility Taught Social Studies
August 2010 - October 2010 Direct I.T Computer Engineering Limited
Position Marketing/AdministrativeAssistance (Internship)
Responsibilities Procurement of customer demands or orders
Assisted customers at the general enquiry desk
Customers prospecting
June 2008 – June 2010 Methodist University College, Accra
Position Examination Attendants (Part-time)
Responsibilities Preparation of examination centers
Invigilation
4. September 2007-December 2007 Cactus Software and Data Company, Accra
Position Executive Assistance
Responsibilities Data Entry
Preparationof memorandumforseniorstaff
EXTRA CURRICULAR ACTIVITIES
HOBBIES
Playing and watching football
Volunteering for communal and charity works
Researching and interacting via the internet
Listening to music
LEADERSHIP ROLES
Group Leader, University of Professional Studies (2011-2013);
Entrepreneurship Development
Introduction of Risk and Insurance Management
Sports Marketing
Retail Management
Marketing Research
Head, Class Debateteam (Institute of Professional Studies; 2009; BAMSA DEBATECOMPETITION)
Project Manager (General Arts Student Association, Kwahu District; 2006/2007 academic year)
Class Prefect and SRC representative (St Peter’s Secondary School; 2004/2005 academic year)
PUBLICATIONS
Short Story (It happened to me; published in People & Places (P&P) Newspaper, 2007-2008)
Failure (An article published in The Mountaineer 2006, St. Peter’s Secondary School Magazine)
REFEREES
5. Mr. George Bamfo
Director, ASB Capital Microfinance Limited
Tel: 0244518936
Mrs. Amoah Veronica
Methodist University College Ghana
Accra
Tel: 0208292226
Mr. Kwasi Owusu Antwi
Lecturer, Methodist University College Ghana (formerly of UPSA)
Accra
Tel: 0244814572