Student Guide MGT/311 Version 2 1 Week Three Student Guide In Week Three, you start to learn about the foundations of group behavior, the stages of group development, the various types of work teams, the difference between groups and teams, and how to create effective teams. You also learn about more about conflict in organizations through the different conflict-handling intentions and the negotiation process, and you learn more about the conflict process as a whole. Groups and Teams OBJECTIVE: Determine strategies to develop effective groups and teams. Resources:Ch. 9–10 of Organizational Behavior Content · Ch. 9: Foundations of Group Behavior · Defining and Classifying Groups · Why do People Form Groups? · Stages of Group Development · The Five-Stage Model · An Alternative Model for Temporary Groups with Deadlines · Group Properties: Roles, Norms, Status, Size, and Cohesiveness · Group Property 1: Roles · Group Property 2: Norms · Group Property 3: Status · Group Property 4: Size · Group Property 5: Cohesiveness · Group Decision Making · Groups versus the Individual · Groupthink and Groupshift · Group Decision-Making Techniques · Global Implications · Summary and Implications for Managers · Ch. 10: Understanding Work Teams · Why Have Teams Become So Popular? · Differences Between Groups and Teams · Types of Teams · Problem-Solving Teams · Self-Managed Work Teams · Cross-Functional Teams · Virtual Teams · Creating Effective Teams · Context: What Factors Determine Whether Teams Are Successful · Team Composition · Team Processes · Turning Individuals Into Team Players · Selecting: Hiring Team Players · Training: Creating Team Players · Rewarding: Providing Incentives to Be a Good Team Player · Beware! Teams Aren’t Always the Answer · Global Implications · Summary and Implications for Managers OBJECTIVE: Determine strategies to resolve conflict within organizations. Resources:Ch. 14 of Organizational Behavior Content · 14: Conflict and Negotiation · A Definition of Conflict · Transitions in Conflict Thought · The Traditional View of Conflict · The Interactionist View of Conflict · Resolution Focused View of Conflict · The Conflict Process · Stage I: Potential Opposition or Incompatibility · Stage II: Cognition and Personalization · Stage III: Intentions · Stage IV: Behavior · Stage V: Outcomes · Negotiation · Bargaining Strategies · The Negotiation Process · Individual Differences in Negotiation Effectiveness · Third-Party Negotiations · Global Implications · Conflict and Culture · Cultural Differences in Negotiations · Summary and Implications for Managers .