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Building Effective Teams
Participant Introductions
Learning objectives
After completing this program, participants will be able to:
• Explain the importance of team development.
• Identify and describe the stages of team development.
• Assess their team’s strengths and development
opportunities.
• Making teams effective.
Introduction
Difference between a group and team
Group
A group is a collection of individuals who
coordinate their individual efforts. Usually
informal.
Difference between a group and team
Team
Team is a group of people who share a common
team purpose and a number of challenging
goals. Members are mutually committed to the
goals and to each other. Always formal.
Two types of team leader behaviors
• Task
• Relationship
SOARR Model
Assessment
Action Planning
Results
Trust Openness
Support
Influence
Relationships
Ground Rules
Conducting
Meetings
Decision Making
Problem Solving
Conflict
Resolution
Act
Sharing
Information
Methods
Feedback
Open
Communication
•Vision /
Mission
•Key Results
•Leaders hip
•Roles &
Responsibilities
Strategy
Team Assessments
Two Significant Personalities
• Introvert
• Extrovert
Building Relationships
Studies have s how n that people w ho have a fr iend at w ork
ar e mor e lik ely to be s atis fied in their job and that means
that you ar e tak ing c ar e of your w ellbeing .
– Buddy Up
– Common Ground
– Team Bonding
– Compliment Cloud
– We Are Family
– Difficult Batsman
– Cultural Quotable
– Celebrate Each
Other
– Fun & Friendly
Competition
– Hashoo Got Talent
Emotional Intelligence (EI)
• The capacity to be aware of, control, and express
one's emotions, and to handle interpersonal
relationships judiciously and empathetically.
Ensure People know why they belong to
the team
Whether the team is old or new its important to
people to understand why the team is important.
Ensure People know why they belong
to the team
What is the purpose of the team?
Ensure People know why they belong
to the team
What is the team goal and how does this fit into the
business goals/ strategy.
Ensure People know why they belong
to the team
How do you as an individual perceive your role
in the team?
Benefits of Team Building
• Accomplish projects an individual cannot do
• Brainstorm More Solution Options
• Detect Flaws in Solutions
Benefits of Team Building
• Build a Workplace Community
• Exposure to different points of view
• Communication Skills
Benefits of Team Building
• Critical Thinking and Evaluation Skills
• Conflict Resolution Skills
Costs Of Team Building
• Groupthink
• Delayed Decisions
• Free-riding
• Conflict
• De-motivation
Conclusion
• Emotional Intelligence is a key variable for high
performing teams.
• Take full advantage of teamwork. Benefits outweigh
the costs.
• Build positive relationships with other colleagues
• Open communication
• Have clear goals in mind.
Conclusion
Everyone in business knows that the key to a
successful business lies in its people.
Thank you

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Building Effective Teams - Hashoo.pptx

  • 3. Learning objectives After completing this program, participants will be able to: • Explain the importance of team development. • Identify and describe the stages of team development. • Assess their team’s strengths and development opportunities. • Making teams effective.
  • 5. Difference between a group and team Group A group is a collection of individuals who coordinate their individual efforts. Usually informal.
  • 6. Difference between a group and team Team Team is a group of people who share a common team purpose and a number of challenging goals. Members are mutually committed to the goals and to each other. Always formal.
  • 7. Two types of team leader behaviors • Task • Relationship
  • 8. SOARR Model Assessment Action Planning Results Trust Openness Support Influence Relationships Ground Rules Conducting Meetings Decision Making Problem Solving Conflict Resolution Act Sharing Information Methods Feedback Open Communication •Vision / Mission •Key Results •Leaders hip •Roles & Responsibilities Strategy
  • 10. Two Significant Personalities • Introvert • Extrovert
  • 11. Building Relationships Studies have s how n that people w ho have a fr iend at w ork ar e mor e lik ely to be s atis fied in their job and that means that you ar e tak ing c ar e of your w ellbeing . – Buddy Up – Common Ground – Team Bonding – Compliment Cloud – We Are Family – Difficult Batsman – Cultural Quotable – Celebrate Each Other – Fun & Friendly Competition – Hashoo Got Talent
  • 12. Emotional Intelligence (EI) • The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
  • 13. Ensure People know why they belong to the team Whether the team is old or new its important to people to understand why the team is important.
  • 14. Ensure People know why they belong to the team What is the purpose of the team?
  • 15. Ensure People know why they belong to the team What is the team goal and how does this fit into the business goals/ strategy.
  • 16. Ensure People know why they belong to the team How do you as an individual perceive your role in the team?
  • 17. Benefits of Team Building • Accomplish projects an individual cannot do • Brainstorm More Solution Options • Detect Flaws in Solutions
  • 18. Benefits of Team Building • Build a Workplace Community • Exposure to different points of view • Communication Skills
  • 19. Benefits of Team Building • Critical Thinking and Evaluation Skills • Conflict Resolution Skills
  • 20. Costs Of Team Building • Groupthink • Delayed Decisions • Free-riding • Conflict • De-motivation
  • 21. Conclusion • Emotional Intelligence is a key variable for high performing teams. • Take full advantage of teamwork. Benefits outweigh the costs. • Build positive relationships with other colleagues • Open communication • Have clear goals in mind.
  • 22. Conclusion Everyone in business knows that the key to a successful business lies in its people.

Editor's Notes

  1. Everyone in business knows that the key to a successful business lies is its people. As most people work in teams in one way or another, even in smaller organizations, it’s crucial that teams work well together; otherwise it can affect the business and breed negativity. As Bill Gates said: “Teams should be able to act with the same unity of purpose and focus as a well-motivated individual.”
  2. Group: jumma prayers….one person does it but the others go along Team: Us and our departments.
  3. Task: Move a group to its goals. Orienting, setting agendas, making substantive contributions Relationship: effective interpersonal relationships, expressing feelings and handling emotions. Open communication, balancing participation, settling differences, encouraging support.
  4. Strategy: defines team purpose, goals and desired results. Strategy to be aligned with org goals. OC: identifying info that needs to be shared, feedback to enhance individual performance. Act: Define and describe how they want to act together. Relationships: best to establish team relationships, members are open. Results:
  5. Forming: Group Behaviors: Very polite, “maybe, we can”, waiting for the leader Group Needs: getting acquainted, sensing behaviors, defining boundaries. Questions: Why are we here, how do I fit in? Team Leader: Task: Groups Purpose, details about responsibilities. Relationship, listening, member know each other, acknowledging contributions, their ideas Storming: Group Behaviors: Less Polite, sub groups, questioning things Group Needs: who will control, conflict, may not like others, identify roles for each Team Leader: Task: establishing procedures to ensure points of view, rationale for decisions and action Relationship: draw everyone into discussion, cooperative spirit, respectful disagreement Norming: Group Behaviors: Relationship oriented, more involved with team, supportive, less reliant upon leader Group needs: involvement, expressing feelings other than ideas, team identity Questions: how are we different than other teams. Team Leader: Task: intro task procedures, constructive feedback, assisting team, innovation, Relationship: appreciation, share opinions, discuss team norms. Performing: Group Behaviors: Relaxed yet energetic, accepting leader, depending on each other Group needs: mutual trust, team can function without leader, recognize team cont, Questions: more productive, constructively use our differences. Team Leader: Task: directives only to keep team on track, contributing as team, how can I help? Relationship: listening, building alliances with other team heads.
  6. Balloons, Thread, Toothpicks.
  7. Finance: Reserved HR: Approachable Sales: Enthusiastic Audit: Self Reliant
  8. See results instead of personalities. Extraverts orient their energy to the outer world, while Introverts orient their energy to the inner world Extraverts: sociable or outgoing Introverts: mean shy or withdrawn
  9. Common ground: encourages to make friends. Team Bonding: high trust more successful. Mutual respect needed. Compliments encourage better relationships. You are looking fresh. Cultural quotable: respect for diversity. Akhtar e Mubarik Sha Fun & Friendly Competition: Leaders should light up to encourage team bonding. Marriotts got Talent: every one is unique and we should learn about each other.
  10. Self and Social Judiciously: sensibly Empathetically: caringly
  11. HO-2
  12. Put it in your daily briefings.
  13. Groupthink: the practice of thinking or making decisions as a group, resulting typically in unchallenged, poor-quality decision-making. Freeriding: responsibility and accountability
  14. HO-3 Post Exam Training Eval