The document is a customer satisfaction survey from Jiangmen DianYi Display System Manufactory located in Guangdong, China. It thanks customers for their past and continued support over the past 10 years. It asks customers to take 5 minutes to complete the survey to provide feedback on salesperson service, product quality, and after-sales service. This feedback will help Jiangmen DianYi improve products, services, and customer satisfaction going forward. The survey contains 10 questions with rating scales regarding different aspects of the customer experience.

1. Jiangmen DianYi Display System Manufactory
Building No.1, Yizhongwei Industrial Park, Lile Town, Jiangmen , Guangdong ,China
Tel: 86 750 3811000
Fax: 86 750 3820 999
Email: sales06@china-display.com
Website: www.china-display.com
Dear friends:
We wandered unknowingly that were more than 10 years. In the meantime, no matter you
were one of our friends past by in a short time, or is an old friend of many years of knowing each other.
We are very grateful to you for our love. In order to improve the quality of our products, and level of
service to our business, providing customers with satisfaction, please give us your precious 5 minutes,
completing the questionnaire, we will mark your feedback and improve something for you in future
service!
NOTE: Satisfaction quantitative indicators - Very Satisfied: (80 ≥) Satisfaction: (70 ～ 80)
Ordinary: (60 ～ 70) , Dissatisfied: (60 ≤)
Contact name
Department
Intention Products
Something about salesman:
1.Service Attitude
□Very Satisfied
□Satisfaction
□Ordinary
□Dissatisfied
2.Expression language
□Very Satisfied
□Satisfaction
□Ordinary
□Dissatisfied
3.Familiar product
□Very Satisfied
□Satisfaction
□Ordinary
□Dissatisfied
Something about product’s quality
4.Design of product
□Very Satisfied
□Satisfaction
□Ordinary
□Dissatisfied
5.Quality of product
□Very Satisfied
□Satisfaction
□Ordinary
□Dissatisfied
6.Packing of product
□Very Satisfied
□Satisfaction
□Ordinary
□Dissatisfied
7.Price of product
□Very Satisfied
□Satisfaction
□Ordinary
□Dissatisfied
Something about After-sales service
8.Speed of feedback
□Very Satisfied
□Satisfaction
□Ordinary
□Dissatisfied
9.Delivery capacity
□Very Satisfied
□Satisfaction
□Ordinary
□Dissatisfied
10. Transportation
□Very Satisfied
□Satisfaction
□Ordinary
□Dissatisfied
Comments or suggestions for products, services and company
Thanking for your time very much! Have a nice day! ^_^
Building No.1, Yizhongwei Industrial Park, Lile Town, Jiangmen, Guangdong,China
Tel: 86 750 3811000
Fax:86 750 3820 999