Survey

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Survey

  1. 1. Your Feedback Is Important For Us ! We are always very keen to receive your reviews on services we provide. The feedback you give allows us to continuously adapt new techniques to suit better to the needs of our customers. We would really appreciate if you could spare a few minutes filling this form it would really help us to improve our quality of services. 1. How would you rate your overall satisfaction with us? • Very satisfied • Somewhat satisfied • Neutral • Somewhat dissatisfied • Very dissatisfied 2. How likely is it that you would recommend us to a friend/colleague? • Very likely • Somewhat likely • Neutral • Somewhat unlikely • Very unlikely 3. Please rate us on the following attributes: Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Customer service Professionalism Quality of products/ser vices Customers’ needs Sales staff Price 4. How friendly is our staff? Extremely friendly Very friendly Moderately friendly Slightly friendly Not at all friendly 5. How comfortable did you feel discussing about the specific issue with our staff? Extremely comfortable Very comfortable Moderately comfortable Slightly comfortable
  2. 2. Not at all comfortable 6. How many of the objectives of the testing were met as per your requirement? All of them Most of them About half of them Some of them None of them 7. Did our tester took too much time for {problem solving/bug removing/overall testing}, too little time, or about the right amount of time? Much too much Somewhat too much Slightly too much About the right amount Slightly too little Somewhat too little Much too little 8. Did we implement the last minute changes as per your requirements? All of them Most of them About half of them Some of them None of them 9. Can we have regular meeting of 5-10 minutes every week? Yes No 10. Are you receiving our email updates on regular intervals? Yes No 11. Do you have any suggestions for improving our services? ---------------------------------------------------------------------------------------- ---------------------------------------------------------------------------------------- ----------------------------------------------------------------------------------------

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