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POSITIVE
LEADERSHIP
DEVELOPMENT
FOR MANAGERS
Building Your Future
Investing in Your Leaders
Positive
Strength
Appreciation
ENGAGEMENT
PRODUCTIVITY
SUCCESSION
Positive
Strength
Appreciation
MANAGEMENT
DEVELOPMENT
▪ Junior Manager
▪ Experienced
Manager
THE DANGERS!
MANAGEMENT THINKING AND TOOLS
Are your managers using yesterday tools to
manage today employees?
Generation Y
Technology Advancement
Internet
Market Changes
IMPACTS
NOT JUST ANOTHER
LEADERSHIP PROGRAM
It is a class combining theory and real life experience
It is a class where the trainer is a senior managers
who successful manages large number of employees
It is a class using next generation of management
approaches to develop employees - positive, strength
and appreciation way
It is a class where learning can translate into actions
the next day
THE DANGER OF INACTIONS
▪ Employee Resign
▪ Bad reputation
▪ Low productivity
▪ Negative emotions
POSITIVE LEADERSHIP
BEHAVIORS
Develops Trust
Motivates to Others
Gives Supportive
Provides Direction
Empowers Others
HIGH PERFORMANCE
LEADERSHIP MODEL
Developing Team
Sustaining Team Motivating Team
Building Personal
Leadership
capabilities
LEADERSHIP
DEVELOPMENT
JUNIOR
MANAGERS
PHASE 1
Positive
Strength
Appreciation
JUNIOR MANAGER PROGRAM PURPOSE
▪ Discover your role as a people manager
▪ Learn to manage yourselves as people
manager
▪ Develop ways to engage, manage and
develop your employees
1. Introduction
2. Leadership Background
Definition
Behaviors
Transition
3. Manage Yourself
Personal and Team Profile
Manage your time
Work Priorities
JUNIOR MANGER PROGRAM PHASE 1
4. Build Trusting Relations
Listening
Appreciation & Recognition
Share Knowledge
5. Manage without Fears
Focus on Strengths
7 Steps to Delegation
3 Communication Styles
JUNIOR MANGER PROGRAM PHASE 1
6. Team Bonding
Team Cheers
What Do I Need from You
Know Your Colleague Personally
My Achievement
Your Strengths
JUNIOR MANGER PROGRAM PHASE 1
LEADERSHIP
DEVELOPMENT
JUNIOR
MANAGERS
PHASE 2
Positive
Strength
Appreciation
1. Introduction
2. Manage Yourself
Manage your thoughts
3 Management Thinking
Positive Behaviors
Positive Phrases
3. Preserve Integrity
Constructive Feedback
JUNIOR MANGER PROGRAM PHASE 2
Foreword Feedback
Receiving Criticism
4. Manage Performance
Motivate Your Employees
Performance Coaching
Personal Development Planning & Conversation
One on One Meeting
JUNIOR MANGER PROGRAM PHASE 2
5. Managing Business
Customer Services
Facilitation
Manage Meeting
6. Team Bonding
Robotic Performance
Draw a Pictures
Show Your Appreciations
JUNIOR MANGER PROGRAM PHASE 2
▪ Being recognized
Strengths
Appreciation
Care
HUMAN NEEDS
KNOW YOUR PERSONALITY
LEADERSHIP
DEVELOPMENT
PEOPLE
MANAGERS
PHASE 3
Positive
Strength
Appreciation
MIDDLE MANAGER PROGRAM PURPOSE
▪ Managing their motivation level and
resources to gain credibility
▪ Developing team and creating conducive
climates for team performance
▪ Motivating team by developing employees,
inspiring them to work extra miles,
providing opportunities for creativity,
empowering team
▪ Sustaining team momentum by improving
collaboration and reducing conflicts
1. Introduction
2. Manage Yourself
Stress Management
Critical Thinking
3. Managing Others
Team Conflict
Development Coaching
Encouraging Team creativity
PEOPLE MANGER PROGRAM PHASE 3
Brainstorming
Influence Others
4. Manage Business
Problem Solving
Challenge Work Process
Decision Making
PEOPLE MANGER PROGRAM PHASE 3
LEADERSHIP
DEVELOPMENT
PEOPLE
MANAGERS
PHASE 4
Positive
Strength
Appreciation
1. Introduction
2. Manage Yourself
Presentation
Persuasion
3. Managing Others
Implementing Four management styles
Fostering Team Collaboration
Empowerment through facilitations
PEOPLE MANGER PROGRAM PHASE 3
Develop Talents
STAR Training
4. Manage Business
Event Collaboration
Managing Change
Business Partnering
PEOPLE MANGER PROGRAM PHASE 3
Brainstorming
Influence Others
4. Manage Business
Problem Solving
Challenge Work Process
Decision Making
PEOPLE MANGER PROGRAM PHASE 3
TEAM PLANNING
Motivation Factors
Achievement
Recognition
The Work itself
Responsibility
Advancement
Growth
35
70%
On-the-Job Experience
Learning through Doing Learning through Others Learning through Study
Activities such as:
 On-the-Job Tasks
 Special Assignments
 Cross-Functional Projects
 Deliver Presentations
Activities such as:
 Seek Feedback
 Develop a Peer Network
 Join Professional
Organizations
 Find a Mentor or Coach
 Shadowing
 Visibility Opportunities
Activities such as:
 Harvard Manage Mentor
 E-Learning Programs
 Instructor-Led Courses
 Selected Readings
 Professional Conferences
20%
Coaching & Mentoring
10%
Training
70-20-10 DEVELOPMENT MODEL
FOLLOW UP
▪ Weekly One on One
▪ What can we talk about?
▪ Queerly Development Follow up
Q4 Q1
Q2Q3
LEADERSHIP STYLE:
DIRECTING, COACHING,
SUPPORTING, DELEGATING
1
3
1New to Role
Building Skill
Top of Game
Getting Bored
Time for New
Challenge
IN ACTION
BACKGROUND
LAURENCE YAP
PORTFOLIO
Laurence Yap M.A(UM)
Training and Development
Leadership Development
Organization Development
TRAINING: MALAYSIA, CHINA
AND SINGAPORE

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Positive Leadership for People Manager 4 Phases June 2015