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Strategies for Android at the Enterprise

Droidcon
Henning Böger, March 24
The second Revolution... ... Mobile for the Enterprise?

                                               Business 2 Consumer

           Newsreader
                    eMail
        Doodle Jump Phone
           GamesFacebook
      Spiegel.de
      Tablet
                Social Apps GPS
                                               Business 2 Employee
              Twitter Bild.de
       Mobile Web
       latitude     Angry Birds
           calendar Photo                      Business 2 Business




       Today, the majority of the mobile   Tomorrow, Smartphones and Tablets
       applications target the private     will be an integral part of the
       Smartphone user                     Enterprise


                                                                     © 2011 Capgemini – All rights reserved
                                                                                                              2
                                                                         2011-03-23_DROIDCON.02.PPTX
Imagine …
…you had a wonderfull skiing day but still need to drive home.
Imagine…
…you have a warm car waiting for you when you finish the last slope just by
one click on your Smartphone
My BMW Remote is your car in your pocket.




                                            © 2009 Capgemini sd&m - All rights reserved
                                                                                          5
                                                                         IBMW.04.PPT
AGENDA




• Mobile @ Enterprise: Big Picture
• A closer look at B2E
• Why (and why not) Android




                                     © 2011 Capgemini – All rights reserved
                                                                              6
                                         2011-03-23_DROIDCON.02.PPTX
Enterprises address their customers, their employees and their business
partners


                                  The
                               Enterprise                    Business Partner




                                                     3
                                                          B2B (Business to Business)
                                                          Happens last. Out of
                                                          scope for today.

                      1

  B2C (Business to Consumer)            2
  First target. Ongoing.
  Currently weak integration                B2E (Business to Employee)
  into enterprise backends.                 Second target. Follows
                                            different rules.

                                             Our focus for today


                                                                    © 2011 Capgemini – All rights reserved
                                                                                                             7
                                                                        2011-03-23_DROIDCON.02.PPTX
Zoom into B2E: Make core processes more effective with mobile
solutions and you hit a gold mine.


                                                             Email               Calendar

   Product
 development                            Sales & Aftersales

                                                                      Support
                                                                     processes
                                                                     e.g. Mobile
                                                                        Office
                      Core                                                                             IM
                   processes
                                             Order
                                             Management
                                                             CRM




               Production & Logistics




                                                                         © 2011 Capgemini – All rights reserved
                                                                                                                  8
                                                                             2011-03-23_DROIDCON.02.PPTX
AGENDA




• Mobile @ Enterprise: Big Picture
• A closer look at B2E
• Why (and why not) Android




                                     © 2011 Capgemini – All rights reserved
                                                                              9
                                         2011-03-23_DROIDCON.02.PPTX
Example: The traditional car dealer.




                                       © 2011 Capgemini – All rights reserved
                                                                                10
                                           2011-03-23_DROIDCON.02.PPTX
Example: The traditional car dealer.




                                       © 2011 Capgemini – All rights reserved
                                                                                11
                                           2011-03-23_DROIDCON.02.PPTX
The modern car dealer has a mobile toolbox which makes life for him
easier, not harder.




                                                         © 2011 Capgemini – All rights reserved
                                                                                                  12
                                                             2011-03-23_DROIDCON.02.PPTX
The modern car dealer has a mobile toolbox which makes life for him
easier, not harder.




                                                         © 2011 Capgemini – All rights reserved
                                                                                                  13
                                                             2011-03-23_DROIDCON.02.PPTX
Getting core processes right with mobile solutions is hard. Backend
systems are not an easy beast to tame.


      Phone client
                                                                 CRM
                                        Schedule                                 Service history

       Tablet client                                    Car configurations
                                     Car pool                                    Accessories
                                                           Financing
          Web client



  IT landscape needs to be designed for a deeply integrated mobile experience:

  •     High performance to support fast iterations.
  •     Fine grained use cases for flexibility.
  •     Flexible use cases: Go back, change options, undo, redo. Anytime and fast.
  •     Etc.


   Points to SOA, but SOA is no silver bullet.
   This is hard stuff.

                                                                                      © 2011 Capgemini – All rights reserved
                                                                                                                               14
                                                                                          2011-03-23_DROIDCON.02.PPTX
AGENDA




• Mobile @ Enterprise: Big Picture
• A closer look at B2E
• Why (and why not) Android




                                     © 2011 Capgemini – All rights reserved
                                                                              15
                                         2011-03-23_DROIDCON.02.PPTX
Android is a great fit for the Enterprise
No dependency to a single Vendor
   Multiple HW Manufacturers offer Android Phones and Tablets

Rich User Experience / UI
   Android can provide Consumer-Grade usability to Enterprise Apps  Higher productivity

Great free development tools
   Faster development of enterprise apps  Lower development and maintenance cost

Powerful API
   Richer Apps possible, less effort needed  Better Solutions
    Higher productivity

Flexible Architecture
   Easy to adapt to existing solutions  Lower integration cost.

Built on Standards (Linux, Java)
   Fast learning curve for IT departments, Easier to integrate with existing standard
solutions (e.g. drivers?) Lower maintenance and integration cost.

Open Source
    Customization and tailoring easily possible


                                                                                        © 2011 Capgemini – All rights reserved
                                                                                                                                 16
                                                                                            2011-03-23_DROIDCON.02.PPTX
Capgemini Case Study: Build new scanners for a postal service.

                Use Case: Deploy parcels and mail to > 200 million households.

                 For one of the largest logistics provider worldwide.
                 Company‘s success depends on application.
                 Modern platform with faster time-to-market needed.




                Large scale rugged HW manufacturer
                Device drivers for scanner, printer
                Sophisticated device management
                UI optimized for gloves




                                                                   © 2010 Capgemini – All rights reserved
                                                                                                            17
                                                                               Capgemini (English).potx
What Enterprises like...
(...and Android or 3rd party needs to provide)


       Out-Of-The Box Integration with
             Standard products
                                                             Strong security

                   Backing of strong industry partners             Defined configurations



   Long-term perspective                             Painless compatibility & upgrade


               Automated test, build, deploy
                                                         Sustainable apps
          Low Total Cost                                                  Customizeability

                                                                           © 2011 Capgemini – All rights reserved
                                                                                                                    18
                                                                               2011-03-23_DROIDCON.02.PPTX
Android does not have to fear the competition


  Competition               Situation with Android

     Security &             • Android catches up fast on security features, e.g.
                              – HW Encryption,
     Device Mngmt
                              – Strong Passwords
                              – Remote Wipe


                            • Android also integrates well in
     Microsoft                the MS World
     Integration
                            • Android and Google services
                              already well known by users


                            • Question of Taste? Not everybody loves Apple
     Design &
     Usability              • In the Enterprise shopping decisions are different
                              from roaming with your wife through an Apple Store




                                                                          © 2011 Capgemini – All rights reserved
                                                                                                                   19
                                                                              2011-03-23_DROIDCON.02.PPTX
Android based Mobile Solutions won’t be only Standalone Apps any
longer but become an integrated part of the Enterprise.


                    Are you interested in
                                            Enterprise
                Mobile
             Technologies            &      Solutions
                              join us at



Foyer Booth, www.de.capgemini.com, Berlin, Hamburg, München, Offenbach, ….
                                                              © 2011 Capgemini – All rights reserved
                                                                                                       20
                                                                  2011-03-23_DROIDCON.02.PPTX
Questions & Answers




                               Henning Böger
                              Technology Services


                       Carl-Wery-Straße 42, 81739 München
                             Telefon: +49 89 63812-834
                               Fax: +49 89 63812-490
                      E-Mail: henning.boeger@capgemini.com
                               www.de.capgemini.com




                                                             © 2011 Capgemini – All rights reserved
                                                                                                      21
                                                                 2011-03-23_DROIDCON.02.PPTX
Thank you very much for your attention!




                              www.de.capgemini.com

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Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

  • 1. Strategies for Android at the Enterprise Droidcon Henning Böger, March 24
  • 2. The second Revolution... ... Mobile for the Enterprise? Business 2 Consumer Newsreader eMail Doodle Jump Phone GamesFacebook Spiegel.de Tablet Social Apps GPS Business 2 Employee Twitter Bild.de Mobile Web latitude Angry Birds calendar Photo Business 2 Business Today, the majority of the mobile Tomorrow, Smartphones and Tablets applications target the private will be an integral part of the Smartphone user Enterprise © 2011 Capgemini – All rights reserved 2 2011-03-23_DROIDCON.02.PPTX
  • 3. Imagine … …you had a wonderfull skiing day but still need to drive home.
  • 4. Imagine… …you have a warm car waiting for you when you finish the last slope just by one click on your Smartphone
  • 5. My BMW Remote is your car in your pocket. © 2009 Capgemini sd&m - All rights reserved 5 IBMW.04.PPT
  • 6. AGENDA • Mobile @ Enterprise: Big Picture • A closer look at B2E • Why (and why not) Android © 2011 Capgemini – All rights reserved 6 2011-03-23_DROIDCON.02.PPTX
  • 7. Enterprises address their customers, their employees and their business partners The Enterprise Business Partner 3 B2B (Business to Business) Happens last. Out of scope for today. 1 B2C (Business to Consumer) 2 First target. Ongoing. Currently weak integration B2E (Business to Employee) into enterprise backends. Second target. Follows different rules.  Our focus for today © 2011 Capgemini – All rights reserved 7 2011-03-23_DROIDCON.02.PPTX
  • 8. Zoom into B2E: Make core processes more effective with mobile solutions and you hit a gold mine. Email Calendar Product development Sales & Aftersales Support processes e.g. Mobile Office Core IM processes Order Management CRM Production & Logistics © 2011 Capgemini – All rights reserved 8 2011-03-23_DROIDCON.02.PPTX
  • 9. AGENDA • Mobile @ Enterprise: Big Picture • A closer look at B2E • Why (and why not) Android © 2011 Capgemini – All rights reserved 9 2011-03-23_DROIDCON.02.PPTX
  • 10. Example: The traditional car dealer. © 2011 Capgemini – All rights reserved 10 2011-03-23_DROIDCON.02.PPTX
  • 11. Example: The traditional car dealer. © 2011 Capgemini – All rights reserved 11 2011-03-23_DROIDCON.02.PPTX
  • 12. The modern car dealer has a mobile toolbox which makes life for him easier, not harder. © 2011 Capgemini – All rights reserved 12 2011-03-23_DROIDCON.02.PPTX
  • 13. The modern car dealer has a mobile toolbox which makes life for him easier, not harder. © 2011 Capgemini – All rights reserved 13 2011-03-23_DROIDCON.02.PPTX
  • 14. Getting core processes right with mobile solutions is hard. Backend systems are not an easy beast to tame. Phone client CRM Schedule Service history Tablet client Car configurations Car pool Accessories Financing Web client IT landscape needs to be designed for a deeply integrated mobile experience: • High performance to support fast iterations. • Fine grained use cases for flexibility. • Flexible use cases: Go back, change options, undo, redo. Anytime and fast. • Etc.  Points to SOA, but SOA is no silver bullet.  This is hard stuff. © 2011 Capgemini – All rights reserved 14 2011-03-23_DROIDCON.02.PPTX
  • 15. AGENDA • Mobile @ Enterprise: Big Picture • A closer look at B2E • Why (and why not) Android © 2011 Capgemini – All rights reserved 15 2011-03-23_DROIDCON.02.PPTX
  • 16. Android is a great fit for the Enterprise No dependency to a single Vendor Multiple HW Manufacturers offer Android Phones and Tablets Rich User Experience / UI Android can provide Consumer-Grade usability to Enterprise Apps  Higher productivity Great free development tools Faster development of enterprise apps  Lower development and maintenance cost Powerful API Richer Apps possible, less effort needed  Better Solutions  Higher productivity Flexible Architecture Easy to adapt to existing solutions  Lower integration cost. Built on Standards (Linux, Java) Fast learning curve for IT departments, Easier to integrate with existing standard solutions (e.g. drivers?) Lower maintenance and integration cost. Open Source  Customization and tailoring easily possible © 2011 Capgemini – All rights reserved 16 2011-03-23_DROIDCON.02.PPTX
  • 17. Capgemini Case Study: Build new scanners for a postal service. Use Case: Deploy parcels and mail to > 200 million households.  For one of the largest logistics provider worldwide.  Company‘s success depends on application.  Modern platform with faster time-to-market needed. Large scale rugged HW manufacturer Device drivers for scanner, printer Sophisticated device management UI optimized for gloves © 2010 Capgemini – All rights reserved 17 Capgemini (English).potx
  • 18. What Enterprises like... (...and Android or 3rd party needs to provide) Out-Of-The Box Integration with Standard products Strong security Backing of strong industry partners Defined configurations Long-term perspective Painless compatibility & upgrade Automated test, build, deploy Sustainable apps Low Total Cost Customizeability © 2011 Capgemini – All rights reserved 18 2011-03-23_DROIDCON.02.PPTX
  • 19. Android does not have to fear the competition Competition Situation with Android Security & • Android catches up fast on security features, e.g. – HW Encryption, Device Mngmt – Strong Passwords – Remote Wipe • Android also integrates well in Microsoft the MS World Integration • Android and Google services already well known by users • Question of Taste? Not everybody loves Apple Design & Usability • In the Enterprise shopping decisions are different from roaming with your wife through an Apple Store © 2011 Capgemini – All rights reserved 19 2011-03-23_DROIDCON.02.PPTX
  • 20. Android based Mobile Solutions won’t be only Standalone Apps any longer but become an integrated part of the Enterprise. Are you interested in Enterprise Mobile Technologies & Solutions join us at Foyer Booth, www.de.capgemini.com, Berlin, Hamburg, München, Offenbach, …. © 2011 Capgemini – All rights reserved 20 2011-03-23_DROIDCON.02.PPTX
  • 21. Questions & Answers Henning Böger Technology Services Carl-Wery-Straße 42, 81739 München Telefon: +49 89 63812-834 Fax: +49 89 63812-490 E-Mail: henning.boeger@capgemini.com www.de.capgemini.com © 2011 Capgemini – All rights reserved 21 2011-03-23_DROIDCON.02.PPTX
  • 22. Thank you very much for your attention! www.de.capgemini.com