1. BENEFITSBENEFITS
MANAGEMENTMANAGEMENT
USE OF ITUSE OF IT
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15. Benefits ManagementBenefits Management
Benefits Management duty is to makeBenefits Management duty is to make
sure that desired business change orsure that desired business change or
policy outcomes have been clearlypolicy outcomes have been clearly
defined, are measurable, and provide adefined, are measurable, and provide a
compelling case for investment – andcompelling case for investment – and
ultimately to ensure that the change orultimately to ensure that the change or
policy outcomes are completely achieved.policy outcomes are completely achieved.
Next table-Next table-OGC Benefits Management - Roles andOGC Benefits Management - Roles and
responsibilities (OGC, 2008)responsibilities (OGC, 2008)
16. People involved Role and responsibilities
SRO – senior responsible
owner
Owns the Benefits Management Strategy
and is responsible for Benefits Realization
Plan
Program Manager Oversees / prepares the Benefits
Realization Plan and ensures it is
aligned with Program Plan and
Business Case
Program Office Responsible for tracking and progress-
chasing benefits, calling reviews and
communicating results
Business Change Manager Realizing benefits; Agreeing profile,
impact analysis, quantifying, risk
assessment
Project Manager Defining benefits in PID(project
initiation document), for achieving
main objectives(time, quality and costs
Assurance/validation Usually carried out by third party
individuals not directly involved in the
Business Change Program
21. Benefits ManagementBenefits Management
identifying and prioritizing tangibleidentifying and prioritizing tangible
and intangible benefitsand intangible benefits
generating ownership of andgenerating ownership of and
commitment to the benefits fromcommitment to the benefits from
business stakeholdersbusiness stakeholders
developing measures and quantifyingdeveloping measures and quantifying
benefit opportunitiesbenefit opportunities
implementing an on-going benefitsimplementing an on-going benefits
tracking and reporting process etc.tracking and reporting process etc.