Getting Started with PPM Benefits Realization

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The topic of PPM Benefits realization is one we’re hearing more & more often in speaking with clients, prospects, and industry analysts. Even organizations with well-oiled project delivery machines often struggle with measuring the actual value they are creating.

In this insightful webcast, you'll gain practical advice for addressing this next frontier of PPM practice. Susan Go, Senior Solution Consultant at PowerSteering Software, explores ways to create a reliable, repeatable process for measuring the business benefits derived from project outcomes and your PMO organization. She shares insights and tangible field examples gleaned from hands-on experience with hundreds of global deployments, so you'll come away with actionable tips for getting started with:
*Defining, tracking, and measuring both quantitative and qualitative benefits
*Leveraging a top-down portfolio management approach to drive business value
*"Auditing" benefit validity at every phase, from estimation through project completion & beyond
*Structuring the PMO to increase accountability, executive support, and organizational buy-in

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Getting Started with PPM Benefits Realization

  1. 1. Getting Started With PPM Benefits RealizationTips for Forecasting, Measuring, and Improving PMO Business Value Featured Presenter: Susan Go Senior Solution Consultant PowerSteering SoftwareWelcome! Thank you for joining us. A few things to note before we start: All attendee phone lines will be muted during the presentation. You  can access audio via teleconference or your PC.  There is no hold  music. You may submit questions using the Q&A panel in the bottom right.  Questions will be addressed at the end of the session. We will email the slides and recording to all attendees within a few days. PDU details are included at the end of this deck.
  2. 2. The Leader in Cloud PPMLeader, Cloud‐Based PPM Leader, IT‐ & Business‐Driven PPM“Provides strong top‐down  “An effective combination of feature portfolio management” strength and low barrier of entry.” Magic Quadrant for Cloud‐Based Project  Forrester Wave for Project and Portfolio Managment and Portfolio Management ServicesLeader, SaaS IT PPM Innovator, Enterprise PPM“PowerSteering users were  “A well‐rounded SaaS solution designed to consistent in their assessment of the  provide top‐down visibility and key product‘s usability, configurability,  information that drives business results.”excellent reporting and support.” Enterprise Project Portfolio Management Vendor LandscapeIDC MarketScape: IT Project and Portfolio Management
  3. 3. Select Clients New Product Performance Professional Services IT Governance Business PMO Development Improvement Automation
  4. 4. Agenda• What is Benefits Realization?• Types of Benefits o Project and Program Benefits o Strategic Benefits o Organizational Benefits• Case Study
  5. 5. What Is It? Why Do It?
  6. 6. Types of Benefits Project and  Organizational  Strategic BenefitsProgram Benefits Benefits
  7. 7. Project and Program Benefits• Revenue• Savings• % Increase• % Decrease• Customer/User        Satisfaction• Risk Avoidance
  8. 8. How To Get StartedOrganization Ownership Validation Buy-In
  9. 9. Organization Buy‐In • Need Top‐down  support • Everyone must Organization participate Buy-In • Secure business co‐ ownership • Consensus on  metrics
  10. 10. Ownership • Business case Ownership ownership • Accountability • Benefits ownership
  11. 11. Ownership: Business Case Templates force  compliance to processMandatory fields ensure business case is complete
  12. 12. Validation • Validate estimatesValidation • Validate progress • Validate results
  13. 13. Validation
  14. 14. Validation
  15. 15. How to Ensure Success1. Start with a pilot group2. Assess a proper scope3. Have a consistent data collection  method4. Select the right metrics5. Recalibrate metrics6. Communicate and educate7. Make it mandatory8. Have meetings9. Manage the change10. Continuous process
  16. 16. ChallengesHow to compare apples  How to manage multiple  to apples beneficiaries
  17. 17. Strategic Benefits Goals InitiativesProjects and Programs
  18. 18. Strategic Benefits
  19. 19. Organizational BenefitsProcess Benefits Productivity Benefits
  20. 20. Organizational Benefits
  21. 21. Continuous Improvement &  Benefits Realization• Cost Savings driven• Bottom‐line impact
  22. 22. Tracking Benefits Realization at JCI Johnson Controls is a global leader in the building and automotive industries,  offering products and services to optimize energy and operational efficiencies  of buildings, automotive batteries and interior systems.  2011 global sales  were $40.8 billion, and the company has more than 162,000 employees and  1,300 locations worldwide.JCI uses PowerSteering Software to manage and track ~ 10,000 CI projects per year in plants and locations globally.Projects include many CI methodologies, including Six Sigma, Lean Manufacturing, Lean Administration, Kepner‐Tregoe,  Quality 8D, and “Just Do It” projects.An important part of the project tracking is tracking financial benefits attained by the CI projects.  Hard and Soft Savings attained by projects are tracked and consolidated from data provided from the system.Online tools are used by individual plants and groups to manage projects and savings, as shown in the following sample screens.
  23. 23. CI Projects Dashboard Estimated savings for projects in sample portfolio.
  24. 24. Automated Benefits TrackingMonth by month tracking of  savings and project status using Visual Portal graphs at  hypothetical plant
  25. 25. Questions?Please submit any questions you have in the Q&A panel of the WebEx console.To contact the presenter directly, email sgo@psteering.com.PDU Claim Information This webcast session entitles you to obtain 1 PDU towards your PMP certification  as per the Project Management Institute (PMI).  This session appears on the www.pmi.org web site, in PMI’s Continuing  Certification Requirements System: https://ccrs.pmi.org/Search.aspx Course information: Provider ID#:  2579  Provider Name: PowerSteering Software Course ID:  20122507  Program Name: Getting Started with PPM Benefits Realization

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