system for linking

1. System For Linking The Enterprise System
For Collaboration And Team Work
1

2. Collaboration
 Working with others to achieve shared & explicit goals
 Occurs when two or more people work together to achieve a common goal, result or work project
 Collaboration requires feedback and iteration
 Short lived or long term
 Informal or formal (teams)
 Focuses on Task/mission accomplishment & usually takes place in business or organization & between businesses
2

3. Growing importance of collaboration
 Changing nature of work
 From factory to manufacturing & pre-computer office work
 Work organized by silos
 Growth of professional work - “interaction jobs”
 Interaction jobs tend to be prof. jobs in service sector became close coordination & collaboration
 Changing organization of the firm
 Past - used hierarchical fashion
 Now - organized into groups & teams expected to develop their own methods 4 accomplish task
 Senior managers observe & measure result
3

4.  Changing scope of the firm
 Single location to multiple location
 Large global companies need to have teams working on global basis
 Emphasis on innovation
 Great individuals are working with a team of brilliant colleagues
 Strong collaboration practices & technologies are believed to increase quality of innovation
 Changing culture of work
 The idea/belief from differ teams can produce better output
4

5. The Enterprise System
 Use of social networking platforms, internal and external
 Engage employees, customers, and suppliers
 Goal is to deepen interactions and expedite information sharing
 “Conversations”
 Requires information transparency
 Driving the exchange of information without intervention
 from executives or others
5

6. Business benefits of collaboration and teamwork
 Investments in collaboration technology can bring organization improvements, returning high ROI
6

7. Benefits
 Productivity
 Can complete a complex task faster
 Fewer errors
 Quality
 Can communicate errors
 Fast corrective actions
 Reduction in buffers among production units
 Innovation
 Come up with more innovative ideas for product & services
7

8.  Customer Service
 Can solace customer complaints
 Issues faster & more effectively
 Financial Performance
 Collaborative firms have superior sales, sales growth & financial performance
8

9. Building a collaborative culture and business
processes
 “Command and control” organizations
 No value placed on teamwork or lower-level participation in decisions
 Collaborative business culture
 Senior managers rely on teams of employees.
 Policies, products, designs, processes, and systems rely on teams.
 The managers purpose is to build teams.
9

10. Tools for collaboration and teamwork
 E-mail and instant messaging
 Wikis
 Virtual worlds
 Collaboration and social business platforms
 Virtual meeting systems (telepresence)
 Cloud collaboration services (Google Tools, cyberlockers)
 Microsoft SharePoint
 IBM Notes
 Enterprise social networking tools
10

11. Enterprise social networking software
capabilities
 Profiles
 Content sharing
 Feeds and notifications
 Groups and team workspaces
 Tagging and social bookmarking
 Permissions and privacy
11

12. Building a collaborative culture and Enterprise System
 “Command and control” organizations
 No value placed on teamwork or lower-level
 participation in decisions
 Collaborative business culture
 Senior managers rely on teams of employees.
 Policies, products, designs, processes, and systems rely
 on teams.
 The managers purpose is to build teams.
12

13. Reference
 https://www.mindmeister.com/183357003/system-for-collaboration-teamwork
 http://ocmis.blogspot.com/2013/03/global-e-business-and-collaboration.html
 https://www.slideshare.net/aashimawadhwa37/global-e-business
 https://www.slideshare.net/muathasmar/mis-chapter-2-16413603
 http://www2.southeastern.edu/Academics/Faculty/mhuynh/teach/omis350/ppt-
laudon/Laudon_MIS14_ch02.pdf
13