Enterprise Systems

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Created by Mr.Saurabh Goel, IBS Chennai

Published in: Education, Technology, Business

Enterprise Systems

  1. 1. Enterprise-wide information systems BY Saurabh Goel IBS Chennai
  2. 2. Traditional information systems <ul><li>were built around different functions, departments, that do not “talk” to each other & thus cannot automatically exchange information </li></ul><ul><li>Managers might have a hard time assembling data they need for a comprehensive, overall picture of the organization’s operations </li></ul>
  3. 3. Fragmentation of data <ul><li>Sales personnel might not be able to tell at the time they place an order whether the items that were ordered were in stock </li></ul><ul><li>Customers could not track their orders </li></ul><ul><li>Manufacturing could not easily communicate with finance to plan for new production </li></ul><ul><li>This fragmentation of data in separate systems has a negative impact on business performance </li></ul>
  4. 4. Enterprise Systems – an Example <ul><li>When a sales rep in Brussels enters a customer order, the data flow automatically to others in a company who needs to see them </li></ul><ul><li>Who are they ? </li></ul>
  5. 5. Enterprise Systems – an Example <ul><li>The factory in HongKong receives the order and begins production </li></ul><ul><li>The warehouse checks its progress online & schedules the shipment date </li></ul><ul><li>The warehouse can check its stock of parts & replenish whatever the factory has depleted </li></ul>
  6. 6. Enterprise Systems – an Example <ul><li>The enterprise system stores production information, where it can be accessed by customer service representatives to track the progress of order through every step of the manufacturing process </li></ul><ul><li>Updated sales and production data automatically flow to the accounting department </li></ul>
  7. 7. Enterprise Systems – an Example <ul><li>The system transmits information for calculating salesperson’s commission to the payroll department </li></ul><ul><li>The systems also automatically recalculates the company’s balance sheets, accounts receivables </li></ul><ul><li>Corporate headquarters in London can view up-to-the minute data on sales, inventory & production </li></ul>
  8. 8. Enterprise Systems <ul><li>Integrate the key business processes of an entire firm into a single software system that enables information to flow seamlessly throughout the organization </li></ul><ul><li>Focus on internal processes and also include transactions with customers & vendors </li></ul>
  9. 9. <ul><li>Managers need to pay attention to business processes because …………………….. </li></ul>
  10. 10. <ul><li>Managers need to pay attention to business processes because they determine how well the organization can execute, and thus a potential source of operational success or failure </li></ul>
  11. 11. <ul><li>Information systems can be classified by the specific organizational --------- they serve as well as by organizational --------- </li></ul>
  12. 12. <ul><li>Information systems can be classified by the specific organizational function they serve as well as by organizational level </li></ul>
  13. 13. <ul><li>The flow of ------ and ------ needs to be orchestrated so that organization can perform like a well oiled machine. These changes require powerful new information systems </li></ul>
  14. 14. <ul><li>The flow of information and work needs to be orchestrated so that organization can perform like a well oiled machine. These changes require powerful new information systems </li></ul>
  15. 15. <ul><li>The ---------- processes cut across the traditional organizational structure, grouping employees from different functional specialties to complete a piece of work </li></ul>
  16. 16. <ul><li>The cross-functional processes cut across the traditional organizational structure, grouping employees from different functional specialties to complete a piece of work </li></ul>

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