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What is Change Management? - Preparing People and Organizations for Business Transformation
- 1. What is Change Management? Change Management prepares people and organizations to be “Ready, Willing, and Able” for the Business Transformation Better Strategic Execution (2012 Priority #1 Leverage) Better ROI (143% vs. 35%)* Ready Willing Able In other words, it is the difference between executing the project on time or not. Change Management in Principle Change Management in Practice Heads Ready: Change their thinking…. Business Transformation (Change) by setting priorities and realistic expectations Organizational Design Communication Hearts Willing: Change their motivation… Training by managing resistance, risks and commitment Hands Able: Change their behavior… by organizational alignment and end user training Readiness Measurement Leadership and Ownership 1 *Based on McKinsey Study of 40 companies with Excellent Change management vs. Poor Change management
Editor's Notes
- Change Management prepares people and organizations to be “ Ready , Willing , and Able ” for the Business Transformation We use specific tools and techniques we gradually change their Heads, Hearts, and Hands adopt the new change. When CM is done effectively, it helps bring strategy to execution faster and on time CM within the Nexus project aligns with Academy Priority – “Leverage investments in merchant systems and processes to drive top sales and profitability Ask: How good do you think we are at Academy at rolling out Change at Academy? Based on observations and conversations I have had I would say there are areas of opportunity within pockets of the organization. ORAs can help point those areas. Readiness assessments are just one of the foundational pieces to strong change management.