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By
Name: Anshu Maheshwari
Department and year: BBA 2nd semester
College: Dezyne E’cole College
www.dezyneecole.com
 What Is Market Segmentation
 Bases for Segmentation
 Criteria for Effective Targeting of Segments
 Implementing Segmentation Strategies
Content
Market Segmentation
The process of dividing a
potential market into
distinct subsets of
consumers and selecting
one or more segments as
a target market to be
reached with a distinct
marketing mix.
Three Phases of Marketing Strategy
Phase 3
Product/Brand Positioning
Phase 2
Target Market and Marketing Mix
Selection
Phase 1
Market Segmentation
Segmentation Studies
 Discover the needs and wants of groups of
consumers to develop specialized products to
satisfy group needs
 Used to identify the most appropriate media
for advertising
Bases for Segmentation
 Geographic
 Demographic
 Psychological
 Psychographic
 Sociocultural
 Use-Related
 Usage-Situation
 Benefit Sought
 Hybrid
Table 3.1 Market Segmentation
Occupation
SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES
Geographic Segmentation
Climate
Density of area
City Size
Region Southwest, Mountain States, Alaska, Hawaii
Major metropolitan areas, small cities, towns
Urban, suburban, exurban, rural
Temperate, hot, humid, rainy
Demographic Segmentation
Income
Marital status
Sex
Age Under 12, 12-17, 18-34, 35-49, 50-64, 65-74, 75-99, 100+
Male, female
Single, married, divorced, living together, widowed
Under $25,000, $25,000-$34,999, $35,000-$49,999,
$50,000-$74,999, $75,000-$99,999, $100,000 and over
Education Some high school, high school graduate, some college,
college graduate, postgraduate
Professional, blue-collar, white-collar, agricultural,
military
Table - Market Segmentation
SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES
Psychological Segmentation
Learning-involvement
Perception
Personality
Needs-motivation Shelter, safety, security, affection, sense of self-worth
Extroverts, novelty seeker, aggressives, innovators
Low-risk, moderate-risk, high-risk
Low-involvement, high-involvement
Psychographic
Subcultures (Race/ethnic)
Religion
Cultures
(Lifestyle) Segmentation Economy-minded, couch potatoes, outdoors enthusiasts,
status seekers
American, Italian, Chinese, Mexican, French, Pakistani
Catholic, Protestant, Jewish, Moslem, other
African American, Caucasian, Asian, Hispanic
Family life cycle
Social class Lower, middle, upper
Bachelors, young married, full nesters, empty nesters
Attitudes Positive attitude, negative attitude
Sociocultural Segmentation
PRIZM NE
Geodemographics
“Movers & Shakers,” “New Empty Nests,” “Boomtown
Singles,” “Bedrock America”
Demographic/
Psychographics
Combination of demographic and psychographic profiles of
consumer segments profiles
SRI VALSTM Innovators, Thinkers, Believer, Achievers, Strivers,
Experiencer, Makers, Survivors
Hybrid Segmentation
SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES
Use-Related Segmentation
Brand loyalty
Awareness status
Usage rate Heavy users, medium users, light users, non users
Unaware, aware, interested, enthusiastic
None, some, strong
Use-Situation Segmentation
Location
Objective
Time Leisure, work, rush, morning, night
Personal, gift, snack, fun, achievement
Home, work, friend’s home, in-store
Person Self, family members, friends, boss, peers
Benefit Segmentation Convenience, social acceptance, long lasting, economy,
value-for-the-money
Geographic Segmentation
The Division Of A Total Potential Market Into Smaller
Subgroups
On The Basis Of Geographic Variables
(E.G., Region, State, Or City)
Demographic Segmentation
 Age
 Sex
 Marital Status
 Income, Education and Occupation
Psychological Segmentation
 Motivations
 Personality
 Perceptions
 Learning
 Attitudes
Two High-End Watches for Different
Psychological Segments
Psychographic Segmentation
 Also known as Lifestyle Analysis
 Psychographic variables include attitudes,
interests, and opinions
(AIOs)
Sociocultural Segmentation
 Family Life Cycle
 Social Class
 Culture, Subculture, and Cross-Culture
Family Life Cycle Advertising
Video cameras
are often
purchased by
young couples
with children.
 Rate of Usage
o Heavy vs. Light
 Awareness Status
o Aware vs. Unaware
 Brand Loyalty
o Brand Loyal vs. Brand Switchers
Use-Related Segmentation
Segmenting Customers by Usage
High
Low
Consumption
LoLows
(starve)
HI Highs
(stroke)
LowHighs
(chase)
HiLows
(tickle)
Current Share
High Low
Usage-Situation Segmentation
 Segmenting on the basis of special occasions
or situations
 Example Statements:
o Whenever our daughter Jamie gets a raise, we
always take her out to dinner.
o When I’m away on business, I try to stay at a suites
hotel.
o I always buy my wife flowers on Valentine’s Day.
Segmenting on the basis of the most important and
meaningful benefit
Benefit segmentation
Band-Aid
offers “flex” as
a benefit to
consumers
Hybrid Segmentation Approaches
 Psychographic-Demographic Profiles
 Geodemographic Segmentation
 SRI Consulting’s VALS
VALS Framework
 Identification
 Sufficiency
 Stability
 Accessibility
Criteria for Effective Targeting of Market
Segments
Implementing Segmentation Strategies
 Concentrated Marketing
o One segment
 Differentiated
o Several segments with individual marketing mazes
Thank you
By
Name: Anshu Maheshwari
Department and year: BBA 2nd semester
College: Dezyne E’cole College
Website: www.Dezyneecole.com

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Anshu Maheshwari

  • 1. By Name: Anshu Maheshwari Department and year: BBA 2nd semester College: Dezyne E’cole College www.dezyneecole.com
  • 2.  What Is Market Segmentation  Bases for Segmentation  Criteria for Effective Targeting of Segments  Implementing Segmentation Strategies Content
  • 3. Market Segmentation The process of dividing a potential market into distinct subsets of consumers and selecting one or more segments as a target market to be reached with a distinct marketing mix.
  • 4. Three Phases of Marketing Strategy Phase 3 Product/Brand Positioning Phase 2 Target Market and Marketing Mix Selection Phase 1 Market Segmentation
  • 5. Segmentation Studies  Discover the needs and wants of groups of consumers to develop specialized products to satisfy group needs  Used to identify the most appropriate media for advertising
  • 6. Bases for Segmentation  Geographic  Demographic  Psychological  Psychographic  Sociocultural  Use-Related  Usage-Situation  Benefit Sought  Hybrid
  • 7. Table 3.1 Market Segmentation Occupation SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES Geographic Segmentation Climate Density of area City Size Region Southwest, Mountain States, Alaska, Hawaii Major metropolitan areas, small cities, towns Urban, suburban, exurban, rural Temperate, hot, humid, rainy Demographic Segmentation Income Marital status Sex Age Under 12, 12-17, 18-34, 35-49, 50-64, 65-74, 75-99, 100+ Male, female Single, married, divorced, living together, widowed Under $25,000, $25,000-$34,999, $35,000-$49,999, $50,000-$74,999, $75,000-$99,999, $100,000 and over Education Some high school, high school graduate, some college, college graduate, postgraduate Professional, blue-collar, white-collar, agricultural, military Table - Market Segmentation
  • 8. SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES Psychological Segmentation Learning-involvement Perception Personality Needs-motivation Shelter, safety, security, affection, sense of self-worth Extroverts, novelty seeker, aggressives, innovators Low-risk, moderate-risk, high-risk Low-involvement, high-involvement Psychographic Subcultures (Race/ethnic) Religion Cultures (Lifestyle) Segmentation Economy-minded, couch potatoes, outdoors enthusiasts, status seekers American, Italian, Chinese, Mexican, French, Pakistani Catholic, Protestant, Jewish, Moslem, other African American, Caucasian, Asian, Hispanic Family life cycle Social class Lower, middle, upper Bachelors, young married, full nesters, empty nesters Attitudes Positive attitude, negative attitude Sociocultural Segmentation
  • 9. PRIZM NE Geodemographics “Movers & Shakers,” “New Empty Nests,” “Boomtown Singles,” “Bedrock America” Demographic/ Psychographics Combination of demographic and psychographic profiles of consumer segments profiles SRI VALSTM Innovators, Thinkers, Believer, Achievers, Strivers, Experiencer, Makers, Survivors Hybrid Segmentation SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES Use-Related Segmentation Brand loyalty Awareness status Usage rate Heavy users, medium users, light users, non users Unaware, aware, interested, enthusiastic None, some, strong Use-Situation Segmentation Location Objective Time Leisure, work, rush, morning, night Personal, gift, snack, fun, achievement Home, work, friend’s home, in-store Person Self, family members, friends, boss, peers Benefit Segmentation Convenience, social acceptance, long lasting, economy, value-for-the-money
  • 10. Geographic Segmentation The Division Of A Total Potential Market Into Smaller Subgroups On The Basis Of Geographic Variables (E.G., Region, State, Or City)
  • 11. Demographic Segmentation  Age  Sex  Marital Status  Income, Education and Occupation
  • 12. Psychological Segmentation  Motivations  Personality  Perceptions  Learning  Attitudes
  • 13. Two High-End Watches for Different Psychological Segments
  • 14. Psychographic Segmentation  Also known as Lifestyle Analysis  Psychographic variables include attitudes, interests, and opinions (AIOs)
  • 15. Sociocultural Segmentation  Family Life Cycle  Social Class  Culture, Subculture, and Cross-Culture
  • 16. Family Life Cycle Advertising Video cameras are often purchased by young couples with children.
  • 17.  Rate of Usage o Heavy vs. Light  Awareness Status o Aware vs. Unaware  Brand Loyalty o Brand Loyal vs. Brand Switchers Use-Related Segmentation
  • 18. Segmenting Customers by Usage High Low Consumption LoLows (starve) HI Highs (stroke) LowHighs (chase) HiLows (tickle) Current Share High Low
  • 19. Usage-Situation Segmentation  Segmenting on the basis of special occasions or situations  Example Statements: o Whenever our daughter Jamie gets a raise, we always take her out to dinner. o When I’m away on business, I try to stay at a suites hotel. o I always buy my wife flowers on Valentine’s Day.
  • 20. Segmenting on the basis of the most important and meaningful benefit Benefit segmentation
  • 21. Band-Aid offers “flex” as a benefit to consumers
  • 22. Hybrid Segmentation Approaches  Psychographic-Demographic Profiles  Geodemographic Segmentation  SRI Consulting’s VALS
  • 24.  Identification  Sufficiency  Stability  Accessibility Criteria for Effective Targeting of Market Segments
  • 25. Implementing Segmentation Strategies  Concentrated Marketing o One segment  Differentiated o Several segments with individual marketing mazes
  • 26. Thank you By Name: Anshu Maheshwari Department and year: BBA 2nd semester College: Dezyne E’cole College Website: www.Dezyneecole.com