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Unit: 04 Marketing
Principles
By Shraddha Sharma
Contents
 Macro environment
 Micro environment
 Segmentation and it’s bases
 Positioning
 Target strategy for a product
 Customer behavior
 Perceptual map
Political
•Tax policy
•Employment
laws
•Environmental
regulations
•Trade
restrictions and
tariff
•Political
stability
Economic
•Economic
growth
•Interest
rates
•Exchange
rates
•Inflation
rates
Social
•Health
consciousness
•population
growth
•Age
distribution
•Career
attitudes
•Emphasis on
safety
Technological
•R&D activity
•Automation
•Technology
incentives
•Rare of
technological
change
Demography
• study of human population
•Includes various criteria's like sex, income, age, education etc.
•Manufacturing depends upon the size of the population
A macro environment is a wide, broad set of economic
conditions rather than the conditions in a specific sector or
industry within an economy.
2.1
Impact of macro environment on LV
 Impact of macro environment on LV
Economical
In 2010, Louis Vuitton raised classic accessory
prices in the Eurozone approximately 9% due to
rising leather and cotton prices, IBT
Technological
Counterfeiting is taking a toll around the globe
and it can be highly related with the growing
technology.
It has both good and bad impact on the brand.
Social
LV has a very powerful presence on social
media, it is also ranked as no.1 among other
luxury brands. It has 2 twitter pages, facebook
page, fb app, branded you tube channel and
also an LV Flickr photo stream.
Political
The brand is growing in the Asian market as the
number of high-end customer also rises.
In other countries it still faces some challenges
like supply chain and transportation due to rise in
fuel prices.
Demographic
The impact of this factor varies from country to
country. In China, the market of LV is dipping as
the people feel that the brand has become too
ordinary. Whereas, in Japan it is a must to have an
LV bag for everyone.
2.1
Micro Environment
competitorspublic
suppliers
customers Marketing intermediaries
Workers and their unions
The immediate small-scale environment of an organisation or a part of an
organisation, especially as a distinct part of a larger environment is known as
micro environment.
2.1
Porter’s Five Forces Analysis
2.1
Industry
competitors
Buyer
Buyers - As they target
the rich and high middle
class people, there
customers are relatively
low.
Substitutes –
threat of
substitutes are
present around
them as high label
brand such as
Prada, Hermes,
Armaani etc also
have the same
line of products
Suppliers –they
have low
numbers of them
as they do not
purchase raw
material from
just any random
shop.
Entrants – low
number of new
entrants will
come in because
of the quality
and the old
brand name of
the company.
 -
Bases for segmenting
 -
2.2
Demographic
-income, occupation, gender
etc.
- Most popular bases for
segmenting
Geographic
-different units
-regions, states etc
- Need and wants varies
from region to region
Behavior
- Loyalty towards a brand of
a customer
Psychographic
- Lifestyle
- individual’s attitude and
interest
Bases for
segmenting
Positioning
 It is a marketing strategy that helps a brand to occupy a distinct
position, relative to competing brands, in the mind of the
customer
This is a
perceptual
map which
shows the
actual
position of
brand as
compared to
it’s rivalries.
2.2
Targeting strategy
 LV has introduced this fun and colorful
collection of bags in September.
 It is being loved not only by their customers
but also by the ones who are not very fond of
this brand (as per the reviews online).
 It is mainly attracting more of the younger
crowd as it more about colors in this
collection and it has a variety of purses, say
zippy coin wallet, mini pochette which
generally attracts more of girls who are in
their teenage.
2.3
Selecting a targeting strategy for
the product
 Demographic
- The LVs evasion collection directly targets the youth
segment more than any other age group.
- It is also for those who wants to own a luxury brand
but because of very high prices they do not buy
them.
- This collection are little low at rate as compared to its
other lines.
 Psychographic
- Evasion shows a drastic innovation in the brand’s
design. It has gone a step forward to keep up with
the trend.
- It instantly appeals to the customers because of their
design and frolic colors.
2.3
Buyer’s Behavior
2.4
Environmental
factors affecting
buyer’s behavior
Cultural
Cultural trends
social
Social
Family
Social roles
and status
Psychological
Motivation
Perception
Learning
Beliefs and
attitude
Personal
Age
Lifestyle
Purchasing power
Personality
Consumer and organisational
buying
 -
problem
recognition or
need awareness
information
search
possible
alternatives
purchase
decision
post-purchase
evaluation
2.4
Perceptual maps of luxury brands summer
spring handbags collection 2015
 -
Price
Quality
2.5
Cherche midi bag
evasion
Inside bag
Wallet on chain
Micro belt bag
Social presence
 The brand LV already has the strongest social
presence among it’s rivalries.
 Whereas, it should go more aggressive by asking
famous celebs to give them more shout outs on the
social media.
 It should also consider the complaints or the negative
feedback they get for their not-so-good service to
customers and should take a step to improve it.
 The brand should start a system where they
handover a membership card to their loyal customers
and provide them with offers, discounts and other
services so they are retained.
2.5
References
 Assael, H., Reed, P. and Patton, M. (1995) Marketing:
Principles and Strategy Harcourt-Brace, Sydney.
 Philip kotler (2008) Marketing Management,
 mahoney dusil, M.E.G.S. (2015, SEPTEMBER 23,
2015). LOUIS VUITTON HANDBAGS AND
PURSES. [Weblog]. Retrieved 09/10/2015, from
http://www.purseblog.com/louis-vuitton/louis-
vuitton-evasion-collection-christmas-animation-2015/
 fashion (2014) Does Louis Vuitton’s Strategy Shift
Make You More or Less Likely to Buy LV
Bags?, Available at: http://
www.handbagnewshow.com/post-996.html
(Accessed: 8th October 2015).

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Marketing principles. (hnd)

  • 2. Contents  Macro environment  Micro environment  Segmentation and it’s bases  Positioning  Target strategy for a product  Customer behavior  Perceptual map
  • 3. Political •Tax policy •Employment laws •Environmental regulations •Trade restrictions and tariff •Political stability Economic •Economic growth •Interest rates •Exchange rates •Inflation rates Social •Health consciousness •population growth •Age distribution •Career attitudes •Emphasis on safety Technological •R&D activity •Automation •Technology incentives •Rare of technological change Demography • study of human population •Includes various criteria's like sex, income, age, education etc. •Manufacturing depends upon the size of the population A macro environment is a wide, broad set of economic conditions rather than the conditions in a specific sector or industry within an economy. 2.1
  • 4. Impact of macro environment on LV  Impact of macro environment on LV Economical In 2010, Louis Vuitton raised classic accessory prices in the Eurozone approximately 9% due to rising leather and cotton prices, IBT Technological Counterfeiting is taking a toll around the globe and it can be highly related with the growing technology. It has both good and bad impact on the brand. Social LV has a very powerful presence on social media, it is also ranked as no.1 among other luxury brands. It has 2 twitter pages, facebook page, fb app, branded you tube channel and also an LV Flickr photo stream. Political The brand is growing in the Asian market as the number of high-end customer also rises. In other countries it still faces some challenges like supply chain and transportation due to rise in fuel prices. Demographic The impact of this factor varies from country to country. In China, the market of LV is dipping as the people feel that the brand has become too ordinary. Whereas, in Japan it is a must to have an LV bag for everyone. 2.1
  • 5. Micro Environment competitorspublic suppliers customers Marketing intermediaries Workers and their unions The immediate small-scale environment of an organisation or a part of an organisation, especially as a distinct part of a larger environment is known as micro environment. 2.1
  • 6. Porter’s Five Forces Analysis 2.1 Industry competitors Buyer Buyers - As they target the rich and high middle class people, there customers are relatively low. Substitutes – threat of substitutes are present around them as high label brand such as Prada, Hermes, Armaani etc also have the same line of products Suppliers –they have low numbers of them as they do not purchase raw material from just any random shop. Entrants – low number of new entrants will come in because of the quality and the old brand name of the company.  -
  • 7. Bases for segmenting  - 2.2 Demographic -income, occupation, gender etc. - Most popular bases for segmenting Geographic -different units -regions, states etc - Need and wants varies from region to region Behavior - Loyalty towards a brand of a customer Psychographic - Lifestyle - individual’s attitude and interest Bases for segmenting
  • 8. Positioning  It is a marketing strategy that helps a brand to occupy a distinct position, relative to competing brands, in the mind of the customer This is a perceptual map which shows the actual position of brand as compared to it’s rivalries. 2.2
  • 9. Targeting strategy  LV has introduced this fun and colorful collection of bags in September.  It is being loved not only by their customers but also by the ones who are not very fond of this brand (as per the reviews online).  It is mainly attracting more of the younger crowd as it more about colors in this collection and it has a variety of purses, say zippy coin wallet, mini pochette which generally attracts more of girls who are in their teenage. 2.3
  • 10. Selecting a targeting strategy for the product  Demographic - The LVs evasion collection directly targets the youth segment more than any other age group. - It is also for those who wants to own a luxury brand but because of very high prices they do not buy them. - This collection are little low at rate as compared to its other lines.  Psychographic - Evasion shows a drastic innovation in the brand’s design. It has gone a step forward to keep up with the trend. - It instantly appeals to the customers because of their design and frolic colors. 2.3
  • 11. Buyer’s Behavior 2.4 Environmental factors affecting buyer’s behavior Cultural Cultural trends social Social Family Social roles and status Psychological Motivation Perception Learning Beliefs and attitude Personal Age Lifestyle Purchasing power Personality
  • 12. Consumer and organisational buying  - problem recognition or need awareness information search possible alternatives purchase decision post-purchase evaluation 2.4
  • 13. Perceptual maps of luxury brands summer spring handbags collection 2015  - Price Quality 2.5 Cherche midi bag evasion Inside bag Wallet on chain Micro belt bag
  • 14. Social presence  The brand LV already has the strongest social presence among it’s rivalries.  Whereas, it should go more aggressive by asking famous celebs to give them more shout outs on the social media.  It should also consider the complaints or the negative feedback they get for their not-so-good service to customers and should take a step to improve it.  The brand should start a system where they handover a membership card to their loyal customers and provide them with offers, discounts and other services so they are retained. 2.5
  • 15. References  Assael, H., Reed, P. and Patton, M. (1995) Marketing: Principles and Strategy Harcourt-Brace, Sydney.  Philip kotler (2008) Marketing Management,  mahoney dusil, M.E.G.S. (2015, SEPTEMBER 23, 2015). LOUIS VUITTON HANDBAGS AND PURSES. [Weblog]. Retrieved 09/10/2015, from http://www.purseblog.com/louis-vuitton/louis- vuitton-evasion-collection-christmas-animation-2015/  fashion (2014) Does Louis Vuitton’s Strategy Shift Make You More or Less Likely to Buy LV Bags?, Available at: http:// www.handbagnewshow.com/post-996.html (Accessed: 8th October 2015).

Editor's Notes

  1. refers to the study of human population especially with reference to age, sex, education, occupation, income size, density, geographic concentration and dispersion urban and rural. The choice of manufacturing or trading sites would be influenced by the size of the population.
  2. Technological- e.g. Justin Beiber wore a jacket with famous LV monogram pattern in LA to a consumer Electronic show.
  3. Porter five forces analysis is a framework to analyse level of competition within an industry and business strategy development. It draws upon industrial organization (IO) economics to derive five forces that determine the competitive intensity and therefore attractiveness of a market
  4. Segmentation refers to a process of bifurcating or dividing a large unit into various small units which have more or less similar or related characteristics.
  5. With the fast changing trends, everyone expects brands to play with style, trend and invent somehing new.
  6. Last year's ranking: 1  Overall Brand Value: up 2% to $19.78 billion Lv price- 50k Hermes- 4L Prada- 1L50k Chanel- 2L Fendi- above 80k In the luxury world, Chanel and Vuitton were the only labels whose valuations have increased in the last year. ELIZA BROOKE MAY 27, 2015 portfolio — is worth an estimate $24.7 billion, making it the most valuable brand in the sector. And according to forbes list of 2014, LV stands strong at #14 being the most powerful brand among apple, microsoft and various other brands.