National Response Framework And National Incident...

National Response Framework And National Incident...
Both the national response framework and National Incident Management system are plans set in
place to provide a response to domestic incidents and both are overseen by the Federal Emergency
Agency. While they are both similar they do have distinguishing characteristics (Haddow, G.,
Bullock, J, & Coppola, D. 2014). The National Response Framework incorporates a formal plan that
involves both local, state, federal, and non–government agencies that works seamlessly together to
provide a response that if followed properly can be proven to have a successful ending to an
emergency situation. The most important concept behind the National Response Framework is that
Federal Government does not supersede local government and combines the government
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Creation Of The National Incident Management System (NIMS)
First and foremost, emergency management policy must have a set standard at all levels. An
example of this was the creation of the National Incident Management System [NIMS] and the
Incident Command Systems [ICS]. As an example, NIMS creates a nationwide template that is
consistent and can be used by all government, non–government and private sector entities during or
after a domestic incident (MD NIMS/ICS).
With that being said; emergency management policies should be crafted by all levels including the
Department of Homeland Security [DHS], State and Local Emergency Management Agencies and
first responders at all levels. One of the steps taken by the federal government was enacting the
National Response Framework [NRF]. The NRF is a policy

National Incident Management System
Maritime Transport Industrial Sector include huge areas such as Ship Owners and Operators, Ship
Agencies, Ship Broking / Chartering Services, Port Operations, Ship Bunkering, Marine Surveying
Services, Ship building and Repair etch. These vase areas make the Maritime Transport Sector prone
to accidents and lots of risks. For instance, there are lots of environmental impacts such as water
pollution and contamination that can results in hazardous waste being discharge in the maritime
ports which increases risk of illness, such as respiratory disease or cancer, causes significant damage
water quality, and consequently affects marine life and ecosystems and human health. Some
common marine incidents include offshore oil rig mishaps, cruise vessel ... Show more content on
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The National Incident Management System provide a systematic guidelines for "departments and
agencies at all levels of government, nongovernmental organizations, and the private sector to work
seamlessly to prevent, protect against, respond to, recover from, and mitigate the effects of
incidents, regardless of cause, size, location, or complexity, in order to reduce the loss of life and
property and harm to the environment while NRP is an all–hazard framework that builds upon
NIMS and describes additional specific Federal roles and structures for incidents in which Federal
resources are involved " (U.S. Department of Homeland Security 2008). Also, according to U.S.
Department of Homeland Security (2013), National response protocols are structured to provide
tiered levels of support when additional resources or capabilities are needed. Despite the facts that
most incidents are managed locally, some of them will require a unified response from the State,
Federal government, the private sector, and NGOs. NIMS Incident Command System (ICS) ensures
that interoperability across multi–jurisdictional or multi–agency incident management activities are
unified to enhance clear understanding of the roles and responsibilities of all

National Incident Management System: A Case Study
With the shift in legislation brought about by the creation of DHS and the emphasis on terrorism, the
issue of incident command was in danger of becoming more difficult and confusing. President Bush
called the secretary of DHS and instructed him to develop a nationally based ICS. Consequently, on
"March 1, 2004, following the collective efforts of state and local government officials,
representatives from a wide range of public safety organizations, and DHS, the product result of
HSPD–5 was released" (Bullock, 2016, p. 433) and called the National Incident Management
System (NIMS). ICS was based to handled Single jurisdiction and/or single agency, Single
jurisdiction with multiagency or Multijurisdictional and/or multiagency support. NIMS

The National Incident Management System
Abstract
With each disaster or incident, interoperability is continuously being seen as an issue amongst first
responders. During event of the 1993 World Trade Center bombing, few changes were made to
ensure the adequacy of interoperable communications amongst first responders. The September 11th
attacks on the World Trade Centers presented the inadequacies that had not been acknowledged in
other incidents. This paper will give readers a synopsis of the events that took place of the day of
September 11th. Readers will also gain an understanding as to exactly what interoperability and
what interoperable communications are. This paper will also explore research conducted by
government officials as well as others that investigate events ... Show more content on
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As responders prepared to take on the task of the North tower, the South tower was hit moments
later. This cataclysmic event would forever change the world.
This paper will explain an overview perspective of the September 11th attacks, as well as examine
the response of local emergency personnel to this incident. I will discuss the lack of coordination
amongst emergency personnel, and also analyze the connection between this event and the National
Incident Management System (NIMS). This paper will also reveal the challenges faced due to
interoperability and the ways in which improvements were made and improvements many believe
still need to be made.
What is interoperability?
Interoperability plays a very vital role in the event of a terrorist attack or a natural disaster. To gain a
better understanding, one must understand what interoperability is. Interoperability is described as
the ability to convey information from one agency to the next as efficiently and effectively as
possible. This information is then used to ensure emergency personnel respond to an incident as
adequately as possible ( Walsh, Christen Jr., Lord, & Miller, 2010, p. 124).
First responders as well as individuals working in law enforcement, fire fighters, and other
emergency personnel, often face a very critical issue, not being capable to communicate to one
another effectively at the scene of an emergency. This issue is

To better understand the National Incident Management System we must first understand why there
was a need for such a program. There are several emergency incidents to date that would show that
this system was needed. However I believe that it can be brought back to the fires in the 1970's.
(Boles, Coniglio, Martin, & Martin, 2012) The main incident that provide beyond a doubt that this
system was needed was the 9/11 tragedy. That day changed not only how we respond and handle
situations like this but, it also changed America and all her citizens. We realized that we are more
susceptible to an attack on our own lands than we thought. Gone went the idea that we are only as
safe we think.
The National Incident Management System (NIMS) did not start out with this name. The initial idea
came about in the 1970's when the Incident Command System (ICS) was born also the National
Response Framework. (Boles, Coniglio, Martin, & Martin, 2012) This system ICS was developed
by the Federal, State, and Local wildland fire agencies. When this system founded it had five
functional tiers that were used; command, operations, planning, logistics and finance/administration.
(Center, 2011) These tiers are still used today. The NIMS is a companion to the National Response
Framework (NRF). This system provides standard command and management structures that apply
to emergency response incidents. NRF has been placed under the Department of Homeland

Terrorism Incident Management
Incident management created for acts of terrorism among other things, to create management by
integrating impersonal, procedures, and facilities in an organized structure (Superstar*pictures,
2010). The incident commander is responsible for running this. Communication is a key factor to be
prepared and efficient for emergencies like a terrorist attack involving weapons of mass destruction
(WMD).
The incident commander in is charge of the operation and the chain of command is important the
next level is the command staff and safety officer the next level includes the operations, logistics,
planning, administration and finance. All levels are important when responding to a terrorist attack.
The command staff includes a variety of individuals including hospitals associations, volunteer
organizations, the ... Show more content on Helpwriting.net ...
Disasters involving WMDS can happen at anytime and being efficient is crucial to save as many
lives as possible. This incident command system was created in the 70s in response to fires in
california that killed and hurt people and cost millions of dollars in property damage. This event
showed that the United States needed to be prepared for a variety of catastrophic events including
terrorist attacks.Previously there was lack of accountly, lack of systematic planning, no defined
integration of agencies, poor communication, and more this all needed to be improved to be ready
for a attack with weapons of mass destruction. (Fema, 2016).
An attack involving a WMD can be similar to a natural disaster because they both can destroy large
areas. These attacks would not just destroy a specific place like a building but a whole city like a
hurricane or earthquake would. Like an earthquake and a WMD this event could take out many
infrastructures like communication and transportation and much more, so preparing for one of these
caostrhpies will also hlep trian for the

After the horrific attacks on September 11th, 2001, The United States had a new mission at hand.
They needed to repair their procedures of responding to natural disasters or massive attacks. They
needed to create a system that would ensure that everyone, from local law enforcement to the top
guy in the federal government, were in sync and on the same page for training purposes and during
actual national incidents. The American government did a review of the 2001 attacks and discussed
what caused the issue, what steps or procedures were carried out, and what could have been done in
order to correct any faults that might of taken place. One of the main issues discovered, was all the
different agencies, departments, and private sectors ... Show more content on Helpwriting.net ...
Since these happen on a very rare basis, they usually do not feel as comfortable with responding to
these type of incidents. Nonetheless these events are happening more often then not, and first
responders must be knowledgeable, non complacent, a caught up to speed on the procedures for
reacting to more severe circumstances. During any mainstream event that becomes fatal and tragic,
the general public expect emergency personnel to be there simultaneously and start evaluating the
situation. The preservation of life and reduction of injury are their top priority, however, they must
be well trained in this area, and have coordinated sources and command control. (Walsh, 2012)
Planning and preparation are a constant battle for the emergency responder community. They must
stay up to date with polices and training. They must run drills, so that they are comfortable and
familiar with how to respond, in the case of a catastrophic emergency. They can not just plan for one
type of scenario, but they must run through every type of event that could unfold. Types of scenarios
they could practice for include mass shootings, terrorist attacks, natural disasters, bomb threats, bio–
attacks, or anything that could have a large scale of casualties. After high intensity incidents, the
responders have an after actions review, where they contemplate on what worked

Incident Management Case Study
Since the early 1800's the Federal government has been involved with assisting local disasters by
supplying financial assistance to those communities that had been destroyed by fire. A fire rippled
through a New Hampshire town in 1803, and that was the first instance of Federal government
assistance after a local disaster. Throughout the years, legislation has continued to provide funding
to areas that have been devastated by fire.
In 1934, the Flood Control Act was birthed into legislation. The Flood Control Act allowed the U. S.
Army Corps of Engineers to develop control of the design, as well as construct build flood control
projects. In March 2004, the Department of Homeland Security permitted the National Incident
Management System (NIMS) ... Show more content on Helpwriting.net ...
It has caused delayed response time to fires. There have been individuals injured as well as lives
being lost. The quality of life will be lessened and the risk of life will be much greater. If a fire
department is closed, that would mean that extra pressure would be placed on the remaining opened
fire departments. Overload would be intact and the stress level of the firefighters will increase.
Because of budget cuts and the closing of some fire stations, and the laying off of firefighters and
civilians, the 9–1–1 calls will not stop, the calls will continue to come. And again, that will place
pressure on the remaining fire departments and its firefighters. Early intervention can possibly sot
the escalation or it could certainly de–escalate a fire. With that in mind, it will in turn commence to
saving lives and property. Travel time plays a critical role in responding to a fire. If a fire station is
two miles from a fire but that particular fire station was closed due to budget cuts and the next fire
station was located 8 miles away, the chances for injuries, loss of property, or even death is much

Evaluation Of AAnd Incident Management Essay
Diagnosis: Data about the day to day operations by field agents, resolution of incidents by support
and incident management staff, feedback regarding the satisfaction levels from the residents were
analyzed to find the sources of problems. The diagnosis process is crucial in OD interventions in
identifying the necessary actions to solve the problems. The diagnosis is performed by: Analysis of
Incident data: A large sample of incidents were gathered from the incident management team.
Incidents were filtered with the subsystems, impact, and priority to identify the specific issues.
Analysis of Management: Analysis revealed that most of the middle level IT and QA were veteran
Field agents with no or little experience in their departments. This was a serious issue that needs to
be changed. Analysis of Customer support: Analysis of Call data from residents and field agents to
customer support was analyzed to find out the pattern of issues faced by customers in using the
application. Competence Analysis: The accomplishments and the performance appraisals were
analyzed to estimate the competence of the IT developers in building the existing system. This was
key as frequent application crashes raise doubts of skill set of developers. Analysis of Field agents
and Residents feedback: Interviews with field agents and survey of Residents have resulted in the
understanding the issues they face in real time. It also helped to identify the target future after
implementing the technology

The National Incident Management System (NIMS)
The National Incident Management System (NIMS) was presented in March 2004, and is a structure
for sorting out reaction on a national scale. It requires utilization of the Incident Command System
(ICS) and speaks to a center arrangement of convention, standards, wording, and hierarchical
procedures to empower viable, effective, and shared occurrence administration at all levels of
reaction. NIMS depend on a harmony in the middle of adaptability and institutionalization.
The National Response Framework (NRF) is a vital segment of the National Preparedness System
ordered in Presidential Policy Directive (PPD) 8: National Preparedness. PPD–8 is gone for
reinforcing the security and strength of the United States through deliberate planning for ... Show
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National Response Framework (NRF) 5
Planning organizations portrayed in the NRP extensions bolster the DHS episode administration
mission by giving the initiative, aptitude, and powers to execute basic and particular parts of the
reaction. As per Homeland Security Presidential Directive–5, DHS holds obligation regarding
general household episode administration. Government offices assigned as organizing organizations,
in close coordination with DHS, are in charge of execution of procedures nifty gritty in the additions
that take after. A percentage of the Incident Annexes, for example, Cyber, Nuclear/Radiological, and
Oil and Hazardous Materials, list numerous planning organizations. In these extensions, the
obligations of the planning office may be shared or designated in view of the nature or the area of
the

Federal Incident Management System (NIMS)
The Federal Emergency Management Agency has developed and implemented many practices for
managing both natural and man–made disasters. Emergency managers play an important role in
ensuring these practices are fulfilled entirely and all disasters are handled efficiently and effectively.
Through the development of plans emergency managers work to reduce vulnerability to hazards and
cope with disasters. Emergency management does not avert or eliminate the threats but instead
focuses on decreasing the impact of disasters. Issuance of the Homeland Security Presidential
Directive 5 (HSPD–5) has forced Homeland Security to manage domestic incidents better and they
have done so through the National Incident Management System (NIMS). The NIMS system offers
a reliable nationwide model to assist "Federal, State, tribal and local governments, nongovernmental
organizations, and the private sector to work together to prevent, ... Show more content on
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The NRF leads the nation on how to respond to all types of disasters and emergencies. Built on
measurable and adaptive concepts recognized by NIMS the NRF arranges important roles and
responsibilities across the Nation. With a description of specific authorities and the best practices
when managing incidents the NRF deals with incidents ranging from serious large scale terrorists
attacks to tragic natural disasters. Joint Field Offices (JFO) are responsible for FEMA operations and
are defined in the NRF as the primary incident management field structure for the Federal
Government (FEMA, 2013). Joint Field Offices use ICS structure and features but they do not
manage on–scene operations. The JFO alternatively provides a fundamental location for the incident
management assistance team to incorporate Federal, State, local and tribal governments and
nongovernment's response, recovery and mitigation

National Response Framework: National Incident Management...
The National Response Framework also known as NRF was built off of the National Incident
Management System. The NRF plan was finalized and in action in January of 2005, right after
Hurricane Katrina. NRF is an organization that is used prepare and respond to emergencies and
terrorist attacks, they also help respond to disasters that happen all over the world, they help make
sure that people get what they need in emergencies and they make sure that any medical care that is
need in time of a disaster is provided. The Nation Incident Management System which NRF falls
under, and also known as NIMS is used by all organizations to communicate when there is an
emergency or just when organizations need to get in contact with other organizations,

Handling Open Incidents Effectively Within It Services...
HANDLING OPEN INCIDENTS EFFECTIVELY IN IT SERVICES MANAGEMENT
ABSTRACT
The main objective of IT Service Management (ITSM) is to ensure that all business processes and
resources are optimized and implemented using the best practices defined in ITIL (Information
Technology Infrastructure Library) to meet the organizational goals. ITIL defines Incident
Management process to manage and restore the normal service operations from the disruptions
minimizing the impact to the business. This study focusses on improving the performance of an
organization by the effective management of open incidents. The research proposes generating
reports from incident management tool and increasing the rate of resolving the incidents through a
systematic process ... Show more content on Helpwriting.net ...
Organizations are concerned with the effective implementation of incident management since any
service incident could cause a huge loss and a setback to business continuity.
Organizations looking for 'quick wins ' have taken up ITSM and have not seen the positive outcomes
of its implementation as they are confused on how to implement it. This is due to the fact that ITIL
doesn't provide the guidelines of how to implement the management standards and it is up to a
business how they perceive it and implement as per their needs and requirements (Pollard & Cater–
Steel 2009).
The main objective of this study is to provide a strategy for optimizing and improving the IT
services incident management. For the effective implementation of incident management process,
reducing the number of open incidents is one of the most advisable approach but has not quite been
effectively implemented by existing work. This research provides a methodology of systematically
handling the incidents addressed by the users to be handled by the respective IT support staff and to
generate reports for keeping a record of the open incidents which serve as a basis for the
management to assess the performance of the incident management tool, look for solutions of most
frequently occurring incidents and develop strategies to reduce the number of incidents.
II. BACKGROUND TO INCIDENT MANAGEMENT
Incidents are the service disruptions that

Steps towards unification with other organizations post 9/11
Designing a plan to have everyone work for the greater good of our country after 9/11 with
government, law enforcement, public safety organizations can get very difficult, because no
organization likes changes, and would prefer to work as a separate organization verses a unified one.
They tend to believe if "it is not broken why should it be revamped", but this only happens when
organization have gotten comfortable within their leadership field. Some organizations also tend to
question why they should collaborate with other agencies' verses working as a separate entity, where
they can make their own changes for their organization as well as take individuals punishment or
reprimands ... Show more content on Helpwriting.net ...
According to Perrow (2006) who states, that the most protuberant of the many failures on that day
was that we are still not collaborating as a group and we lacked cross the board cooperation with
other network, governmental agencies, which if not corrected will cause unnecessary risk to the
American or nations. One thing that has followed us through history is terrorism and terrorist acts.
These type terrorism acts and the terrorist who commit these acts against America will never stop
unless we conquer them or they conquer us. There are a lot of terrorist that do not like our ways and
will stop at nothing to committed them on American soil, and will continues these acts of terror just
because they do not like our ways, free will, and our political views. Therefore, we will always be a
target for atrocious acts like September 11th, because of what we symbolize to the world which is:
freedom, hope and opportunity for

Incident Management Assist Team
TRAINING During the month of November, the following officers completed their annual Incident
Management Assist Team (IMAT) training requirements to be active members of Division 10's
IMAT Team. Chief Don Gay, ISO (Incident Safety Officer), SSO (Safety Section Officer), PLANS
(Plans Chief), Rehab Officer and Staging Officer. Captain Dave Rapp, ISO, SSO, RITO (Rapid
Intervention Team Officer), Rehab and Staging. Lieutenant Brian Sible, ISO and SSO. Lieutenant
Tom Bensfield, ISO, SSO and RITO. CALLS On Thursday, November 26th at 0101 hours,
Ambulance Co. 1114 responded as a change of quarter's ambulance to Westmont Station 2 at 532 N.
Cass in Westmont. Crews remained on the scene until released by Westmont Command. On
Thursday, November 26th

Incident Management System
One of the fundamental elements of incident management is an Incident Command System (ICS).
ICS is a top down system that standardizes terminology and establishes organizational structures. "It
is a fundamental form of management, with the purpose of enabling incident managers to identify
the key concerns associated with the incident..." (FEMA, 2016, para 2). Moreover, this leads into the
National Incident Management System (NIMS), which is a systematic, proactive approach to guide
departments and agencies to manage all incidents involving threats and hazards to reduce loss of
life, property and harm to the environment (FEMA, 2017). The NIMS brakes down into five
components: preparedness, communications and information management, resource management,
command and management, and ongoing management and maintenance. This incident management
system allows for government, nongovernment and the private sector to be part of the solution and
know the steps to take during an potential threats and hazards such as terrorist incidents.
By using the National Response Framework (NRF) and NIMS as described in PPD–5, it sanctions
for the comprehensive plan to counter threats and hazards throughout the federal, state, local and ...
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In the WMD courses, it is a series of facilitator–led courses intended to assist senior local
government officials prepare for and improve their ability to manage and respond to mass casualty
terrorism incidents that involve WMD (FEMA, 2011). These courses allow for local government
officials to use the NIMS and ICS processes to work through preparedness exercises that will
increase their abilities to combat WMD disasters. Newman and Clarke (2008) states police officer
should take the introductory and general courses that are relevant to their particular NIMS

Principles And Practices Of Incident Management And...
CHAPTER TWO
PRINCIPLES AND PRACTICES OF INCIDENT MANAGEMENT AND INCIDENT RESPONSE
STRENGTHS
The information security incident management policy of Blyth's Books was created in 2010 and has
been reviewed four times in five years. Those covered by its scope are clearly stated. It stresses the
importance of incident management to the organisation and has the support of upper level
management.
This policy complies with the Computer Misuse Act (1990) which was an act made to secure
computer systems and networks from unapproved access. By complying with legal obligation,
Blyth's Books can pursue legal or disciplinary action against anyone (employee or otherwise) guilty
of breaching their systems.
WEAKNESSES
The Data Protection Act (1998) provides the principles which must be adhered to in order to ensure
the total protection of data while the International Organisation for Standardisation (ISO) 27035
presents organisations with guidance in the management of information security incidents. This
standard stipulates that an organisation should have a clear and concise information security incident
management policy. The security incident management policy of Blyth's Books while compliant
with the Computer Misuse Act (1990) does not show that it is compliant with the Data Protection
Act (DPA) (1998) and the DPA (1998) being a legal aspect of the International Organisation for
Standardisation (ISO) 27035, which must be adhered to, this policy is also not compliant with the
standard.

Implementation Of A Comprehensive Incident Management...
BLTYH'S BOOKS INCIDENT SECURITY MANAGEMENT POLICY AND THE ISO/IEC 27035
The ISO/IEC 27035 standard embodies the acceptable practice for the management of information
security and ascertains the guidelines for the initiation, execution, maintenance and enhancement of
information security management in organisations. The ISO 27035 standard is proposed to be a
guide for emergent organisations in developing and implementing their information security
policies. The implementation of this standard will improve an organisation's capability of tackling
information security incidents adequately as well as allay the negative effects of such incidents
either directly or otherwise on their business operations. Proposed by this standard are five phases
which organisations are encouraged to adopt in preparing for information security incidents.
Blyth's Books information security incident management policy needs to reflect the advised
activities expressed in the five phases of incident management to be ISO 27035 compliant.
PLAN AND PREPARE
The plan and prepare phase is quite broad. This phase comprises of the establishment of a
comprehensive incident management structure, the formation of an Information Security Incident
Response Team (ISIRT), creating awareness for the incident management structure and the testing
of such structure. Blyth's Books should include in their incident management policy a more
comprehensive review of the vulnerabilities that are presently associated with their

National Incident Management System (NIMS)
The NIMS provides the template for the management of incidents, while the NRF provides the
structure and mechanisms for National–level policy for incident management.
You may have heard the term National Incident Management System (NIMS). The NIMS is a
companion document to the National Response Framework (NRF), and provides a comprehensive,
national approach to incident management that is applied and followed at all jurisdictional levels:
local, tribal, State, and Federal; and across functional disciplines: fire, health, law enforcement, and
transportation. The NIMS provides the template for the management of incidents, while the NRF
provides the structure and mechanisms for National–level policy for incident management.
The NIMS is intended ... Show more content on Helpwriting.net ...
It provides all response personnel, including you, with guidance and information relating to:
Who is involved with emergency management activities at the local (mayor), tribal, State (governor
and agencies, including the State Department of Transportation), and Federal levels.
What we as a Nation collectively do to respond to incidents; for example, State DOTs will provide
resource support to local governments responding to incidents. NOTE: A critical principle is all
incidents are managed locally. When the local government's resources are exhausted, the State will
provide additional resources, and then the Federal government will provide support to the State as
needed.
How we as a Nation organize to implement response actions; for example, a Joint Field Office with
State and Federal personnel in direct support to local responders (FEMA,

Incident Management Case Scenario Paper
To get ahead of this situation the C.E.O. would have to include a local general leader; and according
to Crandall "The leader must have the ability to remain calm and focused on the harassment
management process while making decisions under significant pressure" (Crandall, Parnell, and
Spillen. 2013 pg. 172). The C.E.O. must be able to effectively present information and respond to
questions from groups of managers, customers, vendors, media, and employees. He should
understand the harassment implications, including keeping a calm and safe work atmosphere. It is
his responsibility to identify financial issues and provide cost effective solutions to such issues.
Furthermore, I would recommend getting in front of a social media crisis. With

The National Incident Management System is a systematic guideline on how to effectively plan,
mitigate, respond and recover, from significant incidences especially those that encompass diverse
interest and involves all levels of governments. It works hand in hand with the National Response
Framework, which provides structure for incident management while NIMS provide the guide for
all departments and agencies at all levels of government, nongovernmental organizations, and the
private sector to work flawlessly during incident management to reduce loss of life and property (U.
S. Department of Homeland Security, 2008). The core aspect of the National Incident Management
System during incident response is the Incident Command System (ICS), ... Show more content on
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Also, there are some challenges involves in mobilizing and deploying response teams in some
special incidents. For instance, during the 2010 Deepwater Horizon (DWH) Incident, there were
reports of "some delay in achieving a fully functioning, effective and efficient Incident Command
System" (Florida Commission on Oil Spill Response Coordination, 2012, P.33). As such some
questions like why should city emergency management personnel use the National Incident
Management System rather than developing their own command and control system often arises.
This paper will try to answer or clarify this question by examining the advantages and disadvantages
of the NIMS; endeavor to see if there is any advantages and disadvantages, of developing and using
an ad hoc system to manage emergency; And then compare the advantages and disadvantages both
systems; finally try to justify the use of the National Incident Management System as opposed to
emergency management personnel developing an ad hoc command system for each individual
emergency or disaster situation.
Advantages of the NIMS
The National Incident Management System (NIMS) which was created in 2003 based on existing
structures provides framework for all types of incidence throughout the country. It aimed at uniting
all those involves in incident management together for a common goal of successful management of
incidents. Some notable benefits of NIMS include integration of incident

Incident Management: Unplanned Interruption Of IT Services
1. What is an Incident?
An incident is an unplanned interruption of IT services or a reduction in the quality of an IT service.
Incidents interrupt ordinary day to day technical service, such as when a computer has a virus or it is
not properly working like it was meant to be. These are unintended incidents that require assistance
from the service desk or help desk to repair the normal function.
2. What is the goal of Incident Management?
There is one main goal of incident management, to repair normal function and operation as fast as
possible. Some other goals are detecting events that could interrupt service and resolving the
incidents and lowering downtime for the company. Incident management also needs to maintain
quality of the service ... Show more content on Helpwriting.net ...
If there are no rules in which to handle the incident, the incident might not get taken care of right
away if it's a priority or not at all. On the other hand, there might be more than one person handling
an incident, therefore wasting the companies time and energy while that second person could have
been assisting another incident. Not having guide lines and rules will lower customer satisfactions,
end up costing the company money and rising downtime for clients.
4. Why is it just as important to assign roles and responsibilities to certain employees to own the
Incident Management process or even to manage the life of an Incident?
It's important to assign roles and responsibilities to certain employees to own the incident
management process. Assigning duties and responsibilities is imperative if the company doesn't
want confusions of what they are responsible for which will result in delaying the resolution of an
incident. Employees should have clearly defined roles and tasks so they can effectively
communicate and reduce downtime. If not, employees will have inadequate, inaccurate or
incomplete information about the incident and their role.
5. Describe how your future IT job would function without a Service Desk and/or without Incident

Ever since the September 11, 2001 attacks on the World Trade Centers and the Pentagon, the
government took time in order to do an After Actions Review (AAR) on what occurred, what caused
it, what actions were taken, and what can be done in order to correct the mistakes that took place?
One of the issues that occurred was all of the agencies and private sectors failure to have a
plan/template to use in case of a crisis occurring. After the Gilmore Commission put out their report
on the lessons learned from September 11, 2001, in 2003, the government created the National
Incident Management System to facilitate this issue (Walsh, 2012, p.3–4). The National Incident
Management System is a systematic approach to a national template when dealing with incident
management. This is how incidents are managed across all agencies to ensure protection, response
time, mitigation of duties, and recovery (Walsh, 2012, p.4). In order to use the National Incident
management System effectively, you must use the five major components. These components are
used throughout government organizations, non–government organizations, and private sectors. The
five major components consist of: (1) preparedness; (2) communications and information
management; (3) command and management; (4) ongoing management and maintenance; and (5)
resource management (Walsh, 2012, p. 6). The first component is preparedness, which requires that
the incident commander (IC) assess the situation, plan out the strategy,

After September 11, 2001, the Department of Homeland of Security was formed in response to the
terrorist attacks. Out of the birth of the agencies formed, the National Incident Management System
(NIMS) was created to allow clear allocation of resources and a systematic approach to emergency
management. The system can be effective in many responses where many levels of government and
response are imminent to respond to the disaster. Many of these agencies are emergency
management, police, fire, health, and EMS from all levels of government. NIMS can be used on any
type of incident and of any size or scope in nature. In Smith County, an E–4 tornado touched down
in Stadtown leveling many of the homes and the shopping mall (Walsh, D.W., et al, 2012).
Command was established by the local on the scene within minutes of touchdown. Given the impact
of a potential of 900 residents in the area, there could be multiple levels of response needed to
respond to and recover from this incident. Given that the response could include many agencies
from many levels of government and specialties, the National Incident Management System (NIMS)
would be instituted. The NIMS allows local, state, and ... Show more content on Helpwriting.net ...
Some of these agencies and disciplines can include law enforcement, fire, ems, health department,
local emergency management agency, local citizen corps responders, county coroner, and Voluntary
Agencies Active in Disaster (VOAD) such as the American Red Cross to begin the response and
recovery processes. The legislative branch such as the county seat would most likely be involved to
make decisions for the community. Other support agencies could include road departments, county
engineers, and fiscal officers. The NIMS would allow for these agencies to be able to understand
and communicate with the

National Incident Management System Summary
The National Incident Management System (NIMS) was put in to place to be a proactive approach
to manage incidents involving threats and hazards. It was designed for all levels of government,
nongovernmental organizations, and the private sector to work together to reduce the loss of life,
property, and harm to the environment (National Incident Management System, 2016). A
fundamental part of managing threats and hazards is to set up an Incident Command System (ICS).
An ICS provides consistency and standardization for dealing with a threat or hazard such as a
weapon of mass destruction incident. Weapons of mass destruction (WMD) can be biological,
chemical, radiological, or a mass explosion. First responders to the attack are tasked with patient
assessment, and they are usually the first ones to determine what type of an attack it is. If the attack
is determined to be biological, chemical, radiological; then an ICS is set up and takes over control.
The incident command will be the ultimate decision maker for the control of the incident. The ICS
has an Incident Commander and their staff will make operational decisions and allocate resources to
implement these decisions. "The ICS is the framework necessary to manage the resources,
personnel, apparatus, and equipment, used to mitigate the ... Show more content on Helpwriting.net
...
The Incident Commander is in charge of the ICS but their staff each have a critical job to ensure the
smooth operation of an ICS. Underneath the Incident Commander is the Public Information Officer,
Safety Operations Officer, Operations Chief, Planning Sections Chief, Logistics Chief, and
Assistants and additional staff. The Logistics Chief has one of the most critical jobs as they are in
charge of all the supplies needed such as facilities, transportation, communications, equipment
maintenance, and food services (Incident Command video). They provide incident support to all in
need and without them the job would not get

National Incident Management System NIMS
The National Incident Management System (NIMS) was put into place after 9/11 and is the standard
for all first responders when dealing with large scale events (NIMS, 2014). The Incident Command
System (ICS) is the structure for the NIMS and establishes separate but unified sections and
divisions to include operations, a commander, logistics, plans and finance (NIMS, 2014)). The ICS
can grow or shrink depending on the size and scale of the event. The term "Span of Control" implies
that within the ICS, any individual with a supervisory position should oversee 3 to 7 subordinates.
The "span of control is key to effective and efficient incident management" (ICS Resource Center,
2008 p 3).
In one of the ICS's most basic forms, it empowers the Incident Commander (IC) to manage the
responding organization. It also puts forth an operations section chief to direct responders within
operations and communicate the IC's plan (NIMS, 2014). Depending on where an incident occurs
correlates to how well the responders are prepared, equipped and ready to deal with large scale
events. In some areas with less logistical resources and funds, incidents can turn into disasters that
challenge the local citizens and responders. That is exactly what happened in a coal mine in 2006 in
Sago West Virginia.
On January 2, 2006, ... Show more content on Helpwriting.net ...
The role of the IC in this case was unique in the sense that high carbon monoxide and methane
readings were detected sub–surface and the usual planning cycle had to be expedited. Five four man
teams were dispatched into the mine to try to reach the miners or at least open some vents to release
some of the poisonous gases. This incident also attracted world–wide media coverage and irregular
reporting due to miscommunications plagued the ICS

National Incident Management System Analysis
Major emergencies, acts of terrorism and disasters have become more frequent in recent decades.
These disasters affect more and more people, taxing local state and federal resources. Mass casualty
incidents are commonly classified as disasters due to a large number of individuals affected by the
event. Many lives are saved if the affected communities are prepared organized and have developed
emergency response plans in place before the disaster. Also, survivors of mass casualty incidents
often suffer from ill health and disabilities placing, even more strain on emergency responders. In
these disaster situations, the local emergency responders are the first to arrive on the scene and
began rescue efforts. As the incident escalates, more resources from local, private, state and federal
levels respond to the scene. Due to a large number of people affected by the incident, ... Show more
content on Helpwriting.net ...
The challenges associated with MCI's can be mitigated with thorough and practiced emergency
operation plans. These plans should utilize the National Incident Management System (NIMS) as
the foundation for the development of the plan. Using the NIMS will allow responders to tailor the
plan according to how many patients, casualties, and a large number of walking wounded that will
need treatment. When sufficient warning is provided the number of patients will be minimized, but
plans must accommodate a large number of evacuees. These evacuees will need timely and pertinent
information to evacuate safely and efficiently. Developing emergency operation plans well in
advance of any disaster or mass casualty incident will ensure sufficient and appropriate resources
will be

The National Interagency Incident Management System
ICS is an institutionalized on–scene occurrence administration idea outlined particularly to permit
responders to embrace a coordinated authoritative structure equivalent to the multifaceted nature and
requests of any single incident or different occurrences without being upset by jurisdictional limits.
In the mid–1970s, ICS was created to oversee quickly moving fierce fires and to address the
accompanying issues including an excess of individuals answering to one manager, distinctive crisis
reaction authoritative structures, absence of solid incident information and data, insufficient and
inconsistent exchange of information, absence of structure for composed organizing among offices,
indistinct lines of power and terminology contrasts among offices, and unclear or unspecified
incident destinations. In 1980, government authorities transitioned ICS into a national project called
the National Interagency Incident Management System (NIIMS), which turned into the premise of a
reaction administration framework for every elected agency with out of control fire administration
obligations (Ready.Gov, 2007). From that point forward, numerous government organizations have
supported the utilization of ICS, and a few have mandated its utilization. An ICS empowers
incorporated correspondence and founding so as to arrange a reasonable compass of control. An ICS
partitions a crisis reaction into five reasonable capacities crucial for crisis reaction operations:
Command, Operations,

Tuskys: A Comprehensive Incident Management System
We noted that the company does not have a comprehensive incident management system or a
documented procedure or application used to record, monitor and escalate incidents raised by the
business. From best practice in the industry, ideal IT departments have proper tools to monitor
utilization of their resources. Requests/ complaints are logged by end users, the IT manager assigns
the tasks on the portal and the application is able to monitor how long it took for the task to be
competed. The application is further able to get feedback from the end user if the IT was helpful and
problem has been solved or not. Thus was a big gap at Tuskys IT with staff sent on errands which
nobody is able to effectively monitor if was solved by IT or not and the

Implementation Of A Comprehensive Incident Management...
BLTYH'S BOOKS INCIDENT SECURITY MANAGEMENT POLICY AND THE ISO/IEC 27035
The ISO/IEC 27035 standard embodies the acceptable practice for the management of information
security and ascertains the guidelines for the initiation, execution, maintenance and enhancement of
information security management in organisations. The ISO 27035 standard is proposed to be a
guide for emergent organisations in developing and implementing their information security
policies. The implementation of this standard will improve an organisation's capability of tackling
information security incidents adequately as well as allay the negative effects of such incidents
either directly or otherwise on their business operations. Proposed by this standard are five phases ...
Show more content on Helpwriting.net ...
The benefits of a detailed information security management structure to the organisation needs to be
identified to the upper level management board to garner their commitment to the policy. The ISO
27035 standard lays emphasis on top level management approval because it guarantees the
availability of resources and support for incident management processes.
The formation of an ISIRT is an essential activity in the plan and prepare phase. ISIRTs provide
organisations with the suitable proficiency to assess, respond to and learn from information security
incidents. Blyth's Books should establish an Information Security Incident Response Team (ISIRT)
that encompasses individuals from different departments in the organisation. Their contact
information should be accessible to all in the organisation. Their roles should be clearly defined with
regards to synchronization and rapport with other parties, feedback to the management,
communication and relationship with other departments in the organisation. Mechanisms of
assistance which comprises tools such as Intrusion Detection Systems (IDSs), Intrusion Prevention
Systems (IPSs) and log monitoring systems should be set up and put into effect to aid the ISIRT in
monitoring and detection.
Every personnel and partner organisation covered under the scope of Blyth's Books incident
management policy should be acquainted with the incident management structure and understand
the advantages of such a

Incident Management Systems And The Ambulance Sector 's...
Paramedics never know what their day will bring and while most days are varied, they are still
essentially business as usual. Without warning, these days can produce events that stretch the ability
of the emergency services to provide their normal service. Events such as earthquakes, tsunami,
fires, multi–patient traffic crashes, bombings, and shootings can quickly overwhelm available
resources. These events usually require a coordinated multiagency response in order to facilitate a
resolution to the emergency. This paper will explore and critique the use of incident management
systems to facilitate this coordination. It will explore the interplay between large national systems
and the ambulance sector's major incident and emergency plans. Do these systems work in practise
and do one size fits all plans produce the desired result? Incident Management Systems (IMS) are
structures used to manage and co–ordinate a response that is outside business as usual parameters.
These critical incidents usually involve threat to life and property and can threaten important
infrastructure, making it a priority to deal with the situation in an efficient and expedient manner
(Dwyer & Owen, 2009). The response to these incidents may be by a single agency, though usually
will require the input from several other agencies such as the police, fire service, ambulance service,
civil defence, health service, defence force, or private organisations. All of these organisations bring
their own

Questions On Information Security Incident Management Essay
1. Information security incident management
Information security incidents include accidental or deliberate infringements of systems or data
confidentiality or privacy, interruptions to systems or process availability, and damage to system or
data integrity.
For the reporting of information security incidents, we follow step 6 (report exceptions) of the 8–
step risk management model in our ACL and AFSL Compliance Plan.
Step 6 (as modified for this policy) provides that exceptions to, or breaches of, this policy are
reported as follows:
Promptly – to senior management and relevant senior business personnel (including in particular the
person responsible for information security as described in clause 7(a) above).
Each quarter – to Zagga Compliance Committee.
Case–by–case – to Zagga Board of Directors and Zagga Compliance Committee.
We require all employees, contractors and external party users of information systems and services
to report any suspected weaknesses in those systems or services to senior management and relevant
senior business personnel.
The person responsible for information security as described in clause 7(a) above will ensure a
timely, effective and orderly response to information security incidents. Knowledge gained from
analysing and resolving information security incidents will be used to reduce the likelihood or
impact of future incidents.
2. Information security continuity
Information security is part of our business continuity management

Introduction
Hurricane Katrina was the largest, deadliest, costliest and the 3rd strongest hurricane to ever strike
the United States. Katrina was sixth overall in strength of recorded Atlantic hurricanes. It was rated
a category 5 based on The Saffir–Simpson Hurricane Wind Scale, meaning, Katrina was among the
strongest hurricanes that can form on planet Earth, with winds up to 175 mph. It occurred on
August. 24, 2005, killing over 1,800 people roughly, mostly from Louisiana (1,836) and Mississippi
(238), mostly the older citizens, while leaving over 1million people homeless, 705 people
unaccounted for, and destroying property worth more than $108 billion (LiveScience.com, 2016).
The most affected region was the Gulf Coast and in New ... Show more content on Helpwriting.net
...
Preparedness activities of the Katrina
Several federal and local entities were responsible for the emergency response to the hurricane
striking New Orleans and the Gulf Region, including the Federal Emergency Management Agency
(FEMA), responsible for Mass Care, Housing, and Human Services, Emergency Management,
Public Works and Engineering and Urban Search and Rescue. Other agencies include the U.S. Coast
Guard, the Department of Defense, Department of Transport, Department of Energy, the American
Red cross, New Orleans Police Department, the State of Louisiana and the local governments.
Prior to the hurricane, there were emergency plans, most of which were found to be inadequate
when Katrina struck the Gulf Coast. First was the contraflow plan, which directed all the traffic on
the interstate highway in one direction. This emergency plan was aimed at facilitating the evacuation
of the populated areas of Louisiana. Another plan was the Louisiana Emergency Evacuation Plan,
which includes public communications, staging of assets, and other activities. National Response
Plan (NRP) Emergency Support Functions (ESFs) had been activated as well. The Federal
Emergency Management Agency plans included the deployment of Mobile Emergency Response
Support (MERS), which provided communications and operational and logistical support. The
support also included 270,000 liters of water, 680,000 pounds of ice, 15,120 tarps, and 328,320

National Incident Management (NIMS)
In the online Federal Emergency Management Agency (FEMA) course National Incident
Management (NIMS) An Introduction, it breaks down the NIMS system for first time users. While
the NIMS system can be complex it is a basis for all local, state and federal jurisdictions to be able
to function together at a disaster under one umbrella. "NIMS represents a core set of doctrines,
concepts, principles, terminology, and organizational processes that enables effective, efficient, and
collaborative incident management." (training.fema.gov, n.d.)
National Integration Center is in charge for administering the application and control of the National
Incident Management System (NIMS). NIMS is a dependable emergency management operation
that coordinates ... Show more content on Helpwriting.net ...
(fema.gov) Interoperable communication is where agencies no matter where they are from have the
capability to communicate with each other without interference. Reliable communication is able to
work in of any kind of situation. Portable communication is created to work on all radios and
frequencies. Scalable communication is sufficient for use on any scale incident as the needs of the
event or scene are determined. Resilient communication is able to work even if the communication
centers or towers are down or inoperable. Redundant communication is the capacity to use backup
systems even if main structures are disabled or damaged. Resource management under NIMS is
when an event or scene happens; personnel who have these responsibilities should regularly look for
new resources, improve, and certify reserves requirements of how much is needed, where it is
needed, when it is needed and who it needs to go to. Resource management during an incident is
always constantly changing. Resource managers should be prepared before an incident begins to
have resources lined up ready to go when

As preparedness is the foundation to the National Preparedness System (NPS), the National Incident
Management System (NIMS) is the common approach for managing incidents with concepts that
provide for flexible but standardized sets of incident management practices; and provides the
template for the management of incidents and operations in support of "all five National Planning
Frameworks". (FEMA NIMS 2015). The NIMS established the standardization of incident
management protocols and procedures that all Federal, State, and local responders should use to
conduct and coordinate response actions. Furthermore, the NIMS sets forth a "core set of doctrine,
concepts, principles, terminology and organizational processes to enable effective, efficient, ... Show
more content on Helpwriting.net ...
On the first day, there was an explosion at a sub–station located on post near the Army Network
Enterprise Technology Command (NETCOM) building (Greely Hall); this event actually impacted
the entire post for about 20–30 minutes (simulated time was 15 hours). We did have advanced notice
and did a lot of 'saving' of work on the computers for the preparation of loss of power. For most of
the personnel on the post, it was basically a break–time or where you did anything that did not
require power, if your job had those sort of things. Some personnel were re–located to other areas
due to the 'power–outage'. Tucson Electric Power was able to help the post 'regain' power and it was
back to normal on Wednesday morning, except for the active–shooter at Greely Hall. According to a
mock press conference held by the Commanding General, the shooter was 'shot and killed' after
killing and/or wounding 13–18 persons during the exercise. Some of Greely Hall workers were
evacuated, but for the rest of post, we received a post wide simulated lock–down. All doors were to
be locked and 'barricaded' and personnel were instructed to stay away from windows. In our
building the

Five Major Components Of The National Incident Management...
In American society, there are numerous of organizations, agencies, corporations, and distributions
that each have certain systems that are required for them to be successful. When it comes to
homeland security and the management of different disasters or incidents, there definitely needs to
be a protocol or plan in place to be able to manage detrimental events. The Incident Management
System and the Incident Command System are two very significant systems, that go hand–in–hand
with each other, therefore are presented within the same type of logic model known as the NIMS
Command Chart. Knowing the fundamental components of each and key points, discussing how
these programs operate in practice, and understanding their elements, strengths, and weaknesses are
all worthy of attention when dealing with serious disasters.
At first, knowing what the Incident Management System describes and what the major components
are is a start. The National Incident Management System is a ... Show more content on
Helpwriting.net ...
This means that this system can be used for a variety of incidents, hazards, and impacts, despite its
size or location. There are five major components that need to be understood about this system:
Command and Management, Preparedness, Resource Management, Communications and
Information Management, and Ongoing Management and Maintenance (FEMA, 2017). Each of
these components apply very well to the management of a serious disaster that Homeland Security
and public agencies may have to deal with. By using this policy program, it organizes key
information and distributes important duties and gives direction in order to lessen the chaos that can
transpire during a disaster event. Following, the Incident Command System is a very convenient tool
when managing a serious disaster. One point that the Emergency Management Institute makes

National Incident Management System Analysis
The current political climate seen through current events drive the point home that the world is a
complex theater with numerous threats that could potentially harm the population of the United
States. Terrorist attacks, natural and man–made disasters could affect the United States at any
moment and the US emergency management system can be used to prepare for and mitigate any
major disaster that may harm the US public. The National Incident Management System or NIMS,
was created in 2003 after the President issued the Homeland Security Presidential Directive
(HSPD)–5, Management of Domestic Incidents, which directs the Secretary of Homeland Security
to develop a National Incident Management System (NIMS) (Homeland Security, 2004). Emergency
... Show more content on Helpwriting.net ...
Interoperability of communications is another key in ensuring all agencies, from local, State or
Federal agencies are all able to effectively communicate. The ability to communicate from the
ground up is key when giving the IC a ground truth during a disaster response incident.
Interoperability Communication gives the Incident Commander (IC) the ability to see the operation
as it happens and allows the IC's staff to complete their actions during a disaster response. Clear
command structures will give all agencies involved in a disaster response a shared understanding of
who is in charge and who the point of contacts are for a specific function. The command structure
for the Incident Command System is broken down into a modular organized hierarchy with the
Incident Commander at the top and below the IC there is a command staff and a general staff. The
command staff consists of the Public Information Officer, Safety Officer and Liaison Officer and
these personnel conduct operations for the entire staff organization within their specialized fields.
(FEMA, n.d.).The general staff sections assist are Logistics, Planning, Operations, and
Finance/Administration. The operations staff is the section that will deploy in direct support of the
disaster response. The

National Incident Management System Response Paper
The "Critical infrastructure, or CI, is a subcategory of infrastructure that includes those assets,
systems, and networks, whether physical or virtual, which are so vital that their failure or destruction
would have a debilitating impact on security, governance, public health and safety, public
confidence, commerce, or other societal factors" (Bullock, Haddow, Coppola, 2016). According to
the 2013 US National Infrastructure Protection Plan (NIPP) there are 16 of these sectors and
throughout this paper we will discuss a cyber attack on the water supply sector. The best way to
discuss the above will be through the evaluation of the impact that a cyber–attack could have on our
water supply, and the probable third and fourth order effects from ... Show more content on
Helpwriting.net ...
49). In order for all of the leaders of the different infrastructures to be successful at eliminating or
mitigating such attacks they will need a common form of communication as all of their systems
have been proven to affect each other. One tool to help eliminate such communication barriers is the
National Incident Management System (NIMS). This system "is a standardized management plan
that provides a core set of concepts for incident command and multi–agency coordination during
emergency response" (Kamien, 2012, p. 486). With such systems as NIMS the government realized
that no one system can work without the other and if one fails they all fail causing wide spread panic
and various other hurdles for emergency responders to respond to. It is up to the government to
realize that our world is no longer ran manually, but rather digitally so that we can better prepare for
possible cyber attacks on our key critical infrastructures.
Throughout this research we have shown the affects of a cyber attack on our water supply. We have
also evaluated the impact that a cyber–attack could have on our water supply. Lastly we looked at
the probable third and fourth order effects from the cyber–attack on this critical infrastructure to
include the effects on other critical infrastructures that may be affected by the initial cyber–attack. If
we do not take the actions of those who seek to harm us through either a physical attack or cyber
attack seriously and work as a team we will fail as a

National Response Framework And National Incident...

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