Douglas Bellamy Resume 2013 April

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Douglas Bellamy Resume 2013 April

  1. 1. B. Douglas BellamySuite 11B, 338 Taylor WayWest Vancouver, BC, V7T 2Y1(778) 867-6567dbellamy@shaw.caEXPERIENCE & SKILLS OVERVIEW 5 ½ years of senior managerial experience in the financial sector leading IT departmentsranging in size from 7 to 35 technical, administrative and supervisory staff. 15 years IT services in the SMB sector: project management, infrastructure, databases, andsoftware development. Owner of a software development company with a worldwidecustomer base.IT INFRASTRUCTURE:ᵒ Rack mount systems: HP and Dellserversᵒ Enclosures: HP blade serversᵒ SANs: HP and Dell (pooled)ᵒ Routers: Cisco, Vyattaᵒ Managed switches: Cisco, Dellᵒ Rack APC UPS systemsᵒ Tier 1 Data Centres (INTERAC certified)ᵒ HSM transaction encryption devicesᵒ WAN: Fiber, T1, T3, DSL, public cablemodem. LAN: TCP/IP on Ethernet 10,100, 1000. Wireless A/B/G/N
  2. 2. ENTERPRISE OPERATING SYSTEMS, APPLICATIONS, AND APPLIANCESᵒ VMware ESX 4.x tools: vCenter Server &VMware Standard.ᵒ Various VMware tools: player, workstation,converter, vSphere client.ᵒ Clustered hosts in HA configurations withvirtualized routing and sub-netting, iSCSIdatastores, iSCSI traffic isolation.ᵒ Microsoft: Server 2000/03/08 R2, Exchange2000/07/10, SQL server 2003/8, SharePoint,Terminal Server, AD management. RIM: BESserver.ᵒ SANS: Dell EqualLogic, HP LeftHand.ᵒ Symantec Backup Exec, Trend Micro(Virus/anti-spam, web filtering, devicescanning).ᵒ VPN: Cisco VPN client, OpenVPN, IPsec.ᵒ Alerts/Monitoring/Intrusion detection:Zabbix, Prelude SIEM, AlienVault OSSIM.ᵒ Other systems: Ubuntu 12.04 LTS / 12.10,OSX 10.8 Server, Vyatta (routing), Bazaar(source code control), Track-It (Helpdesk/Work order generation), VisualIntercept (Code development), Redmine –integrated issue and project managementapplication.CORE IT FUNCTIONAL PROCESSESᵒ Project management for ITinfrastructure/application rollouts.ᵒ Code development/deployment: BusinessAnalysis, Development, SIT, QA and UATenvironments.ᵒ Help desk and on-call operations, tier 1, 2, 3support for IT functions.ᵒ Infrastructure architecture design, faulttolerant capable or seamless fail over ateach physical or logical point.ᵒ Infrastructure/Operation of: bankingsystem production environments includingproduction databases, reporting, externaltransaction gateways to switch providers,data mining and financial analysis systems(SQL) and off site disaster recovery systems.DESIGN / PROMOTION OF PRODUCTS AND SERVICESᵒ Marketing strategies/campaigns,application design, user interface design,code development, product distributionand support.ᵒ “Managed Services” program (SaaS andPaaS), promotion to current andprospective customers.
  3. 3. COMPANY / DEPARTMENT ADMINISTRATION, BUDGETING AND HRᵒ Regulatory administration, auditcompliance, signing officer.ᵒ Customer and client management.ᵒ Management of 3rdparty suppliers: Telco,transaction switching, subcontractors.ᵒ Organizational / departmental capital andoperational budgeting, cash flow, pro formastatements, financing and project financing.ᵒ Staff hiring, performance reviews, training,salary and bonus programsMANAGEMENT / PRODUCTIVITY TOOLSᵒ Microsoft Excel, Access (SQL), Word, Visio, Project, Power Point, SharePoint.ᵒ Linux Ubuntu – Unity desktop, LibreOffice productivity suite.CAREER OBJECTIVES Work with strategic planning initiatives and goals, pursuing their successful implementationin the overall corporate and IT setting. Successful management of projects and organizational objectives requiring the buy in ofstakeholders to a change management process that produces the desired results. Utilize my strong communication skills to establish and represent the organization effectivelyat all levels, internally and externally. Use trust and integrity to build synergistic teams around projects and processes to producemeasurable and exemplary results.PROFILE HIGHLIGHTS Strong interpersonal skills provide the ability to work comfortably and communicateappropriately with senior executives, managers, highly skilled technology professionals andnon IT based staff. Ability to consistently lead groups of IT professionals in a department or cross departmentsetting using synergistic team based approaches. Strong writing and reporting skills used to provide effective project plans and status reports. Ability to thoroughly research topics and provide implementation plans that fit withinorganizational goals and objectives. Professional accounting and finance training has provided the skill sets to work effectivelywith budgets, create and utilize cash flow analysis and utilize financial and managementreporting techniques. Hands on experience at the technical level for end user devices, server hardware, networkconfigurations, troubleshooting / repair and tier three support for mission critical datacentre production and operations.
  4. 4. EXPERIENCEGROUNDWORKS IT HTTP://GROUNDWORKSIT.CA/June 2012 to PresentWHAT: IT consulting and a services tech start-up company based in British Columbia, Canada. Provides affordableenterprise level consulting services and through IT Services division providing a mix of open source and commercialbased solutions for Credit Unions in North America.ROLES: Founder and General Manager, governance development and oversight, business development, CIOconsulting, infrastructure development, project management, client management, change management.AREAS OF RESPONSIBILITY:ᵒ Development of initial vision statement,business plan and blueprint for theorganization.ᵒ Development and maintenance of initialweb site to promote the company.ᵒ Promotion of the concept to selectresources and industry figures.ᵒ Procurement of hardware infrastructure forprototype secure private cloud platform.ᵒ Development of proof of concept systemsfor private cloud SaaS, and MaaS basedsystems.ᵒ Integration of local site architectures andsystems into service offering.ᵒ Development of budgets, cash flowprojections.ᵒ Development of service model, servicecontracts, SLA’s and employment contracts.TECHNOLOGIES UTILIZED FOR POC / PROTYPE SYSTEMS:ᵒ Open source applications where feasible.ᵒ Ubuntu Linux distribution: Server 12.04 LTS& Server 12.10.ᵒ OpenStack Folsum Release:◦ Rabbit, Nova, Cinder, Glance, Keystone,Quantum, Nova-compute, KVM, Nova-api, Open-vSwitchᵒ Ubuntu Orchestra – deployment on baremetal (MaaS) and Juju, serviceorchestration for the cloud.ᵒ Cisco routing and switching.ᵒ Netgear – NAS/SAN data traffic segregation.ᵒ Synology iSCSI NAS data storage and VMimage platform.ᵒ ASUS server processing platform: dual Xeonprocs, 128 GB Memory, SSD boot devices.ᵒ Linux Mail Server: Postfix, Dovecot,Spamassassin.ᵒ LAMP Web Server: Apache, MySQL,PHP5,Squid, Dansguardian.ᵒ File/Print: SFTP, NFS,CUPS, OpenSSH,Samba.ᵒ Authentication: Secure LDAP, Kerberos.ᵒ Monitoring and remote access: OpenVPN,FreeNX, OSSIM (Alien Vault), Zabbix,Redmine, VNCᵒ Network: DNS, Bind, DHCP,NTPᵒ Client desktop platforms:◦ OSX 10.8 (server) / iOS◦ Windows 7 / 8◦ Ubuntu Desktop 12.04 / 12.10.
  5. 5. EXPERIENCECUTASC (CU TECHNICAL AND ADMINISTRATIVE SERVICES CORP) HTTP://WWW.CUTASC.COM/January 2010 to May 2012Campbell River, Vancouver, Prince Rupert BCCLIENTS: Bridgewater Bank, Northern Savings Credit Union, Sunshine Coast Credit Union, Cumberland and DistrictCU, Community Savings CU and a number of other financial sector clients in British Columbia and Alberta.ROLES: Senior Manager, IT Services. Redefine IT Services for CUTASC, reorganize IT Services in order to provide amanaged service model to the client base. Work closely with Marketing and Sales resources to identify targetmarkets and provide internal infrastructures to deliver products and services. Report to the CEO, CUTASC.AREAS OF RESPONSIBILITY:ᵒ Banking systems: primary data centre andsecondary warm DRP centre, operation ofproduction systems hosted at 3rdparty sitesᵒ Provisioning and management ofdevelopment, QA and UAT environmentsfor development group, BA group andclientsᵒ Back office infrastructure and applicationsuites for clients and internal operationsᵒ Help Desk functions for clients: specializedbanking system support and standarddesktop and technology infrastructuresupport to the client baseᵒ IT procurement and estimation services forclientsᵒ Annual IT capital budgeting for CUTASC andNSCUᵒ 3rd party vendor managementᵒ Oversight of technical system architecturesfor WAN’s, LAN’s, subnets, routing,switching, design of physical platformsincluding processing servers, SAN and NASdevices. Also for host level hypervisors,guest level VM’s, server OS’s, and variousVM and Linux appliances and platforms,Active Directory and security policies.ᵒ Oversight of comprehensive monitoring,alert and intrusion detections systemsutilizing Zabbix and Prelude.ᵒ Oversight of provisions for banking systemenvironments including production,reporting, recovery, gateway servers andDR systemsTECHNOLOGIES UTILIZED:ᵒ VMware 4.X, VMware Standard, VMwarevCenter Server, VMware tools (various).ᵒ MS Server through 2008R2, MS Exchangethrough to 2010, MS SQL Enterprisethrough to 2008R2, MS SharePointᵒ Linux distributions (Vyatta for routing,Ubuntu as a platform)ᵒ Dell and HP rack and blade enclosuretechnologiesᵒ Dell and HP SAN technologiesᵒ Dell and CISCO switchingᵒ OpenVPN, MS Office productivity toolsᵒ Open Solutions Banking systemenvironmentsᵒ Backup Exec, Acronis, Trend Micro andother miscellaneous enterprise tools.ᵒ Zabbix/Prelude/AlienVault alert, intrusiondetection and monitoring.
  6. 6. MAJOR PROJECTS AND INITIATIVES:ᵒ Enterprise end to end upgrade of all serverplatforms for Northern Savings Credit Unionand CUTAS from a 32bit software andhardware computing environment to a fullyvirtualized 64 bit based processing and SANbased architecture: Initial conception,planning, budgeting, project planning,procurement, project management and rollout.ᵒ Transition planning for transfer of currentData Centre operations to Tier 2+ DataCenters.ᵒ Ongoing production releases to multipleclient banking system productionenvironments.ᵒ Development of CUTASC’s managed servicemodel in close cooperation with the VPSales, acquisition of initial client siteremediation project leading to a fullmanaged service package including all tierone through tier three support,management of all on site server andapplications systems, WAN and LANS for asignificant BC financial institution withmultiple branch locations.RED PILLAR SOFTWARE LTD.February 2006 to 2010North Vancouver, BCCLIENTS (PARTIAL): Sylvan Vale Reforestation Nursery, McGarvey Law Offices, BC Shellfish GrowersAssociation. On behalf of Tsunami IT Services: Autogas Propane Ltd., BC Trucking Association, UBCPension Administration, UBC BioImaging Facility, UBC Health, Safety & Environment, and AssociatedLock & Supply.ROLES: Owner, IT Consultant, developer, project management, client management, businessdevelopment, change management, supply and install hardware and software.PROJECTS AND INITIATIVES:ᵒ Client management requirements forsupport and project customers, contractnegotiations, supervision of field teamᵒ Development of long term vision plan forclient with 5 year goalsᵒ Identified gaps in organization’s structureand possible paths to remediate over theshort, medium and long termᵒ Participate in various strategic partneringinitiativesᵒ Project conception and management atransition to a VMware based ITinfrastructure during a version upgrade ofGP and SQL involving the migration ofvarious Terminal Services servers, DC’s,industry and client specific card lockplatforms for a large BC propane distributorrequiring the co-ordination of three outsidevendors.ᵒ Leading conceptualization and developmentof a cost effective onsite NAS based backupstrategy in conjunction with daily offsitedatacenter copy in order to transition thecompany (and other medium sizeorganizations) away from tape basedbackup solutions.ᵒ Compliance with C-TPAP requirements andbest practices for supply chain securityrequirements for cross border trade withthe USA. Solutions require a multi-vendor /provider approach.
  7. 7. PICTURE EXPRESS SOFTWARE1998 to February 2006, Partnership then Proprietorship, rolled into Red Pillar Software Ltd. February2006, doing business as Picture Express Software.Courtenay, BC.ROLE: Owner and distributor of the Speech-Language Pathology client intervention tool “PictureExpress” throughout Canada, USA, England, Australia and New Zealand.Partnered with a local Speech Language Pathologist to develop the first commercially available clientintervention tool specifically designed for SLP’s.AREAS OF RESPONSIBILITY:ᵒ Initial design of the user interfaceᵒ Product distribution methodologies(technical, licensing, installation routines)ᵒ Beta testing program through Health Unitsin British Columbiaᵒ Development of a direct marketingcampaign utilizing the creation and shippingof CDROM based trials to identifiedCanadian SLP’sᵒ Development of financing sources, budgetsand cash flow models for marketingcampaignsᵒ Creation of results tracking for marketingcampaigns: order and offer tracking, resultsmeasurement, call logging and analysisPROJECTS AND INITIATIVES:ᵒ Mass (20,000 piece) trial mail outs, state bystate expansion of product to markets inCalifornia, Texas and then the rest of thecontinental USA.ᵒ Further expansions include sales intoAustralia, New Zealand and England.ᵒ Development of a product Web site forproduct, utilization of site to furtherdistribute a modified version of the producttrialᵒ Development of an internal custom orderfulfillment system to manage all aspects oforders, customer trials, and customerdatabaseᵒ Expansion of additional personal includedtwo programmers and a full time officeadministrator, casual workers in support ofmail out campaignsBREAKAWAY BUSINESS SOLUTIONS1995 to February 2006, Partnership then Proprietorship, rolled into Red Pillar Software Ltd. February2006.Courtenay, BCCLIENTS: Brown Bay Packing and Englewood Packing Company (part of Bachelor Bay Group), AppleElectric, K&K Electric, Community First Insurance and Comox Valley Credit Union (now CoastCommunity Credit Union), Ahmed McGarvey Law Offices, Olstead & Holekamp Law Offices, ChildDevelopment Centre, Bottom Line Bookkeeping and Ledgers Bookkeeping, Sylvan Vale ReforestationNursery, Janitors Warehouse, Aquatec Seafood, Comox District Consumers Co-Operative, CompleteAuto Clinic, Marin Link Transportation.ROLES: IT Consultant, Project Management, Software Developer (Access and SQL), vendormanagement, supplier of hardware and software, Owner.
  8. 8. PICTURE EXPRESS SOFTWARE1998 to February 2006, Partnership then Proprietorship, rolled into Red Pillar Software Ltd. February2006, doing business as Picture Express Software.Courtenay, BC.ROLE: Owner and distributor of the Speech-Language Pathology client intervention tool “PictureExpress” throughout Canada, USA, England, Australia and New Zealand.Partnered with a local Speech Language Pathologist to develop the first commercially available clientintervention tool specifically designed for SLP’s.AREAS OF RESPONSIBILITY:ᵒ Initial design of the user interfaceᵒ Product distribution methodologies(technical, licensing, installation routines)ᵒ Beta testing program through Health Unitsin British Columbiaᵒ Development of a direct marketingcampaign utilizing the creation and shippingof CDROM based trials to identifiedCanadian SLP’sᵒ Development of financing sources, budgetsand cash flow models for marketingcampaignsᵒ Creation of results tracking for marketingcampaigns: order and offer tracking, resultsmeasurement, call logging and analysisPROJECTS AND INITIATIVES:ᵒ Mass (20,000 piece) trial mail outs, state bystate expansion of product to markets inCalifornia, Texas and then the rest of thecontinental USA.ᵒ Further expansions include sales intoAustralia, New Zealand and England.ᵒ Development of a product Web site forproduct, utilization of site to furtherdistribute a modified version of the producttrialᵒ Development of an internal custom orderfulfillment system to manage all aspects oforders, customer trials, and customerdatabaseᵒ Expansion of additional personal includedtwo programmers and a full time officeadministrator, casual workers in support ofmail out campaignsBREAKAWAY BUSINESS SOLUTIONS1995 to February 2006, Partnership then Proprietorship, rolled into Red Pillar Software Ltd. February2006.Courtenay, BCCLIENTS: Brown Bay Packing and Englewood Packing Company (part of Bachelor Bay Group), AppleElectric, K&K Electric, Community First Insurance and Comox Valley Credit Union (now CoastCommunity Credit Union), Ahmed McGarvey Law Offices, Olstead & Holekamp Law Offices, ChildDevelopment Centre, Bottom Line Bookkeeping and Ledgers Bookkeeping, Sylvan Vale ReforestationNursery, Janitors Warehouse, Aquatec Seafood, Comox District Consumers Co-Operative, CompleteAuto Clinic, Marin Link Transportation.ROLES: IT Consultant, Project Management, Software Developer (Access and SQL), vendormanagement, supplier of hardware and software, Owner.
  9. 9. PROJECTS AND INITIATIVES:Multi-year database application development project with a major Vancouver Island reforestationnursery:ᵒ Conception, development, to stagedimplementation to ongoing maintenanceᵒ Client interface with backend databasewith user access throughout site andadministration officesᵒ Full integration allowing the customer torecord, track, manage, and report onproduct lots from initial seeding, movementthrough the green house system, processinghot lift orders or winter cold storage,shipping and invoicing to payment receiptᵒ Also manages shipping and invoicing,provides numerous reports on stock andcash flow forecastingMigration of a banking system for a Comox Valley Credit Union, from CGI the service bureau to an in-house data centre:ᵒ Responsibilities include developing adocumentation packages for SystemSecurity, Data Centre Production manuals,Disaster Recovery Plan, Computer UsePolicy Framework, and development of theIntegrated Systems Testing Plan for sitecertification.ᵒ As “conversion master” developed andoversaw the implementation of the“conversion week-end” plans tosuccessfully implement the systemmigration.Other:ᵒ Application maintenance and ordevelopment of various custom databaseapplications for clients in the coastal marinebusiness, large scale fish packing plants,bookkeeping firms and customer co-ops.ᵒ Development of DRP’s scaled to mediumsize business with routine annual full scaletesting and revisions.ᵒ Provide all aspects of IT service to a regionalChild Development organization whichprovide co-locations services to a numberof government funded agencies.ᵒ Value added supplier of hardware andsoftware solutions to numerous clients aswell as other small task targeted customapplications.RICHMOND SAVINGS CREDIT UNION (NOW COAST CAPITAL SAVINGS)Richmond, BCROLES: Manager, Technology and Information Systems: June 1990 to August 1993 Supervisor, Information Technology: 1989 to 1990 Systems Accountant: 1987 to 1989UNIQUE ENVIRONMENT: Richmond Savings Credit Union partnered with an innovative software developer (Prologic) that designedand implemented one of the first instances of a fully integrated PC based banking system. Transition from service bureau based mainframe systems to PC architecture that distributing processingbetween a client workstation, branch server and central host server and database. All aspects of ongoing development, maintenance and support were transitioned to the credit unions in-house IT department.
  10. 10. AREAS OF RESPONSIBILITY:ᵒ Manager for department of 35 composed ofthree supervisors, 24 technical and 7administrative staff.ᵒ Management of a 7x24 production bankingsystem and transaction gateways. 350workstations, 10 branch locations.ᵒ Staff performance reviews, staffdevelopment and hiring processes.ᵒ Reporting to the Senior Vice President IT,responsible for department budget of $3.3million, composed of $1.2 million insalaries, $700,000 in operating expensesand $1.4 million in capital expendituresannually.ᵒ Represented the IT function and corporateIT objectives of the organization to theindividual departments. Promotedorganizational successes that leveraging thenew technology platforms in order to helpfoster the movement away from a staticbanking environment to a dynamic “we cando that” environment that embracedchange.ᵒ Participated in the HR departments “jobboard” for the Hayes evaluation processthat was applied throughout theorganization.PROJECTS AND INITIATIVES:ᵒ Restructured the banking systemoperations group and developed astructured help desk functionᵒ Initiated a documentation process for helpdesk, day and overnight operations.ᵒ Identified the first service level targets forthe operations center, measured anddistributed results to “users” or internalclients and stakeholdersᵒ Initiated a structured approach toprogramming maintenance duties of thebanking system applications. Measured andprovided results to stakeholdersᵒ With support from HR developed a crossdisciplinary and department team basedapproach for projects, work flows and otherdepartment tasksᵒ Utilized a rapid design and implementationprocess with key stakeholderrepresentatives: marketing, retail, businessanalysts, programming, and qualityassuranceᵒ Development of one of the industry’s first“touch tone” banking system for end usercustomers to access account information,transfer funds and pay billsᵒ Application and rigorous internal proceduredevelopment of one of the first Interac“gateway” connections in order to be oneof the original adopters of the “debit card”.ᵒ Conceptualize/ developed/implement abusiness intelligence system that migratedpaper based reporting at the retail branchand department level to an online basedsystem.ᵒ IT aspects for three new retail branchlocations in downtown Vancouver,Richmond and Coquitlam.ᵒ Corporate wide workstations “refresh”involving 300 workstations.ᵒ Oversaw the development andimplementation of a “Product Information”system for all employees detailing all retailproducts sold or launched by the institutionᵒ New role of “Systems Accountant”,leveraged accounting and finance skill setdeveloped in a Chartered Accounting firm.Using early PC technology and Lotus 1-2-3developed and maintained financial andbudgeting reporting system for credit unionbased on extracts from the banking systemdatabase, responsible for placing overnightcash surpluses with BC Central andsupporting IT systems at the insurancesubsidiary
  11. 11. LAVENTHOL & HORWATH CHARTERED ACCOUNTANTSSeptember 1984 to June 1987Vancouver, B.C.ROLES: Articling student and staff.AREAS OF RESPONSIBILITYᵒ Client accounting, audit, tax return preparation, budget development, report preparation, issue analysis,and staff supervision. Participated corporate bankruptcy and insolvency engagements for the firm.ᵒ The CA firm was an early adopter of mobile PC technology and used it to computerize aspects of itspractice. This provided early exposure to powerful financial tools previously only available on mainframescomputers.AMOCO PETROLEUM CANADA LIMITEDFull time May 1982 to August 1983, summer student employment during university, 1979 to 1981.Calgary, AlbertaROLES: Computer Operations.AREAS OF RESPONSIBILITYOperator for seismic mapping systems that created seismic data from field recording and producedlarge scale high resolution photographic “plots” for oil and gas exploration.COMMUNITY CONTRIBUTIONSᵒ Served as a long time director for a community based swim racing club, initially as the director of“computer stuff” then as a VP where a vigorous restructuring of the organization and board wasundertaken. Completed responsibilities for the club as President.ᵒ Participated as an in-class parent assistant for elementary school classes, typically taking a break outgroup to focus on math skills. Acted as a “backstop” to provide transportation for school kids to manytens of tens of out of school events as called on by.ᵒ Numerous fund raising events for ballet school, rep soccer teams and PAC.EDUCATIONᵒ Certified General Accountants of British Columbia: June 1987 to June 1989 - Achieved Fourth Levelᵒ British Columbia Institute of Chartered Accountancy: May 1984 to June 1987 – graduate admissionprogramᵒ University of Calgary, Bachelor of Arts - April 1982: Major, political science. Minor, business management.ᵒ Carson Graham Senior Secondary, North Vancouver, B.C.: Senior matriculation, June 1977

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