1. Madhu
Ramanathan
BLK
540,
#11-­‐2430,
Ang
Mo
Kio
Ave
–
10
Singapore
560
540
Mobile
:
9072
2811
Email
:
madhuramanathan@gmail.com
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
A
versatile
and
skilled
professional
with
excellent
hands-­‐on
experience
in
developing
and
improving
in
IT
for
distribution/wholesale
and
retail
operations.
An
assertive
manager
with
outstanding
interpersonal
communications
negotiation
and
people
management
skills.
Objective
:
Look
forward
to
an
exciting
and
challenging
career
with
an
Organization
that
has
a
congenial
working
environment
and
provides
opportunities
for
mutual
growth.
Experiences
:
IT
Manager
at
South
Sea
Enterprise
Pte
Ltd
(Infinity
E-­‐Solutions
Asia
Pte
Ltd):-­‐
May
2011
~
till
now
Responsibilities:
• System
Maintenance
overall
(backend
and
front
end)
and
Setup,
Maintained
Nav2009
R2,
LS
Retail6
• Exploring
new
ideas
for
operation
needs,
Management
requirements
• Network
maintenance
• Virtual
boxes
creations,
Hyper-­‐V
maintenance.
• Company
web
site
updates
&
Maintenances,
• Over
all
Supplier,
Customer
and
partners
relationships
• Creation
of
complex
reports
for
management
requirements/analysis
using
SSRS
and
Excel
Power
Pivot.
• Managed
few
other
companies
IT
Systems.
(backend
and
frontend
~
Elecom
Singapore
and
Ootoya
Singapore)
• Setting
up,
maintains
and
troubleshooting
Macintosh
Systems,
Windows
Systems,
Servers.
Achieved
Skills
:
v Designed
for
business
and
to
helped
to
create
the
stock
count
program
using
iOS
devices.
Which
is
mainly
used
for
the
inventory
purposes
and
the
data
are
collaborate
then
its
integrated
to
ERP
system.
v Done
intranet
reports
for
the
operations
to
generate
the
various
type
data
for
their
sales
analysis,
purchase
analysis
and
management.

2.
IT
Support
–
IT
Head
at
Best
Denki
(S)
Pte
Ltd
:
2001
~
2011
Responsibilities
:
System
and
Business
Related
:
• Evaluate
and
make
recommendations
on
purchase
of
software
packages,
hardware,
and
service
vendors
where
appropriate.
• Coordinate
plans
and
activities
with
business
user
and
technology
team(consultants).
• Gather,
evaluate
user
requirements
and
propose
solutions,
when
required.
• Plan
for
and
oversee
preparation
of
user
documentation,
training
and
support
in
new/modified
applications.
• Reporting,
tracking
of
programmed
status,
issue
identification
and
escalation,
risk
management,
and
change
control.
• Liaise
with
vendors
on
system’s
requests
(interface
between
both
ends).
• Implement
project
management
reporting,
policies,
procedures
and
tools.
• Conduct
regular
internal
control
reviews,
analysis
and
reporting
such
as
key
performance
indicator
reporting,
management
information
reporting,
internal
control
procedures,
system
maintenances
and
automated
scripts,
design
custom
matrix
reports
as
per
management
requests.
• Automated
custom
designed
reports
based
on
SQL
scripts,
Analysis
view,
Detailed
View
of
those
extracted.
• Using
Navision/Dynamics
Business
Objects
to
meet
user’s
requirements.
• Couple
of
times
re-­‐structured
the
whole
organization
IT
Systems
according
to
the
Management
requirement.
• Administration
of
Windows,
Linux
Servers,
Active
Directory
structuring,
Backup
based
on
Windows,
SQL
DB’s,
VM
Images
&
Tape
related
and
DMS.
• Mail
Systems,
DNS,
File
Servers,
Terminal
Servers
installation,
maintenances.
Achieved
Skills
:
v Major
updates
on
their
ERP
Systems
which
is
from
open
source/custom
designed
systems
to
ERP
(Navision
3.6
then
5.0)
.
v Done
server
upgrades
/
network
upgrades.
v Designed
and
Implemented
with
supplier
systems
for
some
paperless
platform.
v Done
collaboration
applications
like
files
integration,
mapping
and
reports.
v Designed
automated
reports
for
management/buyers/operations
purposes.
Network
Related
&
Hardware:
• Administration
of
LAN(Designed,
configured
and
maintained),
WAN
maintenance
from
one
location
to
another
locations
or
few
locations.,
Wifi
Routers
Configuration/Maintain,
VPN
maintenances.
• Remote
administration,
Router
configuration/help
with
the
subscribers.
• Setting
up,
maintenances
and
troubleshooting
Windows
Systems,
Macintosh
Systems,
Servers.

3. Previous
Employers
:
• Nikko
Computer
Systems
As
System
Analyst
about
2
Years.
-­‐
Singapore
• Cedilla
InfoTech
Pvt.
Ltd
as
Web
Designer
and
Programmer
about
1
Year.
-­‐
India
• eVision
Technologies
as
Web
Designer
and
Programmer
cum
clients
support
about
1
Year.
-­‐
India
• AKS
Systems
and
Solutions
as
programmer
about
1+
Yr.
-­‐
India
• Alpha
Imager
Pvt.
Ltd.
As
PCB
Designer
about
6
Months
(Non-­‐IT)
-­‐
India
Skill
Set
:
(Knows
about
and
familiar
with)
Microsoft
families
–
• OS
:
Windows,
Servers.
(From
95
onwards),
Mac
• Systems
Business
Suites:
Office
all
versions,
SharePoint
• Data
Base
:
MySQL,
SQL
Systems(Ver2K
onwards),
Database
mining,
Scripting,
Automating,
Oracle
7
&
8.
• Developing
Tools
:
ASP,
.Net,
MS
Studio,
Server
Collation.
• ERP:
Navision3.6,
Dynamics
Navision
4.0.
Dynamics
Navision
2009,
RTC
• POS
:
LS
Retail
(Dynamics)
Non-­‐Microsoft
:
• Virtualizations,
VMware,
Open
Source,
SUSE
Linux,
Zimbra
maintenance,
Adobe
packages.
Web
:
• HTML,
Designing,
Programing,
Joomla,
PHP(Intermediate)
Database
Programing.
BI
:
• Qlik
View(Intermediate
&
Learning),
Power
Pivot,
ZAP(Learning),
SSRS,
SQL
Queries.
Hardware
:
• Setting
up
computers,
servers
and
Macintoshes
with
handful
of
experiences
Education
:
• Master
of
Science
in
Electronic
Science
(
73.89%)
A.V.C.
College
(Autonomous),
Bharathidasan
University,
India.
• Bachelor
of
Science
in
Physics
(72.13%)
A.V.C.
College
(Autonomous),
Bharathidasan
University,
India.
• Diploma
in
Advanced
Software
Technology,
CSC,
Anna
Nagar,
Chennai,
India.

4. Family
:
My
DOB
is
25th
March
1975,
And
My
Wife
is
Home
maker
and
I
have
one
daughter
who
is
in
6
years
old
as
on
09th
August
2015.
All
three
of
us
are
holding
Singapore
Permanent
Residents
(SPR).
References
:
Mr.
Jeffrey
Sim
Kok
Hua
CFO
,
COO
South
Sea
Enterprise
Pte
Ltd
Contact
#
:
9072
2838
Ms.
Julie
Quek
B2B
Head
Courts
Singapore
Pte
Ltd
Contact
#
9005
1554